IDIQ contract entitled the unified servicing and data solution (usds) for servicing capabilities for FSA's student aid recipients.

Active Awarded Last action

Contract number
91003123D0002
Awardee
Awarding agency
Task orders
6 $184,745,972 obligated

Award facts

Opportunity
Combined order value
  • $184,941,740 Current, with exercised options
  • $275,720,236 Potential, with all options
Last date to order 35% complete
IDV ceiling 1% used
$16,000,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The Department of Education's Office of Federal Student Aid awarded an indefinite-delivery contract to Central Research Inc. on April 25, 2023, with a ceiling value of $16 billion and ultimate completion date of April 24, 2033. This is a multiple-award IDIQ with no set-aside designation.

The Unified Servicing and Data Solution (USDS) procurement consolidates federal student loan servicing and administration across multiple prime servicers, replacing legacy servicing contracts and transitioning borrowers to a single repayment portal on StudentAid.gov. Work is performed in Washington, DC. The contract supports operations and maintenance of federal student loan servicing systems, including modernization and change request implementation across the USDS platform.

Central Research Inc. executes student loan servicing operations through a tiered subcontractor team including Advanced Technology Leaders Inc., an 8(a)-certified economically disadvantaged women-owned small business providing integrated contact center and back-office processing; Nelnet Servicing LLC performing remote host platform operations and modernization; and Commonwealth Technology Associates LLC, a woman-owned and economically disadvantaged women-owned small business furnishing contact center staffing and platform maintenance.

Recent task-order activity under this IDIQ includes a $150.7 million delivery order issued April 1, 2026 (completion April 24, 2033) for operations and maintenance and implementation of change request CR 10634 for USDS servicer mobile applications; a $46.6 million operations and maintenance order issued October 1, 2025 (completion March 31, 2026) for change request definitization; and a $50.4 million firm-fixed-price-with-economic-price-adjustment task order issued July 1, 2024 (completion December 24, 2025) for operations and maintenance. All task orders carry firm-fixed or fixed-price-with-economic-price-adjustment pricing and are performed in Washington, DC.

Task orders

Task order Ordering agency Obligated Awarded
Task order for default prevention pilot for calendar year 2026. 91003126F0057 Office of Federal Student Aid $3,339,010
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003126F0019 Office of Federal Student Aid $62,163,161
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003125F0041 Office of Federal Student Aid $43,151,013
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0318 Office of Federal Student Aid $50,427,138
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0309 Office of Federal Student Aid $596,514
The initial task order is a firm-fixed price task order for the tasks and deliverables required for the usds servicer… 91003123F0318 Office of Federal Student Aid $25,069,136

Transactions

Action Obligated Date
Other Administrative Action P00047 · The purpose of this modification is to add far clause 52.222-90, addressing DEI discrimination by federal contractors, using the AMS clause tool. The clause was… $0
Change Order P00046 $0
Change Order P00045 $0
Supplemental Agreement for work within scope P00044 $0
Supplemental Agreement for work within scope P00043 $0
Supplemental Agreement for work within scope P00042 $0
Supplemental Agreement for work within scope P00041 · In accordance with far clause 52.222-43 fair labor standards act and service contract labor standards-price adjustment (multiple year option contracts), section… $0
Change Order P00040 · Issue class deviations from the federal acquisition regulation regarding executive order 14208, 14148, 14173 and 14168. $0
Change Order P00039 · The purpose of modification P00039 is to incorporate far clause 52.240-1 by full text. $0
Supplemental Agreement for work within scope P00038 · Modification to revise attachment 01 business operations servicing requirements with incorporation of the requirements of usds change orders issued october… $0
Supplemental Agreement for work within scope P00037 · The purpose of modification P00036 is to revise attachment 01 business operations servicing requirements to add a requirement numbered 49000.012 regarding… $0
Supplemental Agreement for work within scope P00036 · In accordance with (IAW) far clause 52.222-43 fair labor standards act and service contract labor standards-price adjustment (multiple year option contracts),… $0
Supplemental Agreement for work within scope P00035 · MOD P00035 is to incorporate the REQ of usds change orders issued july thru sept 2024, i.e. save JUL 18 admin stay REQ, IDR sort functionality for recert and… $0
Supplemental Agreement for work within scope P00034 · The purpose of this modification is to incorporate CR 6822 - fine grain forbearance reporting to nslds - revised, provide updated attachment 01 - business… $0
Supplemental Agreement for work within scope P00033 · The purpose of this modification is to incorporate CR 7054 - nslds IDR proxy ineligible months and provide updated attachment 01 - business operations servicing… $0
Other Administrative Action P00032 · The purpose of this modification is to revise the pricing structure due to the latest employment cost index release, IAW the economic price adjustment terms… $0
Supplemental Agreement for work within scope P00031 · The purpose of this modification is to incorporate change request 7067 - joint consolidation loan separation - phase 1. $0
Supplemental Agreement for work within scope P00030 · The purpose of this modification is to incorporate CR 7125 - usds servicer information portal integration with aims MFA - nelnet. Nelnet added four(4) new… $0
Supplemental Agreement for work within scope P00029 · The purpose of this modification is incorporate CR 6972 -usds- 3RD catch-up CR for usds servicers provide an update to the business requirements and to… $0
Supplemental Agreement for work within scope P00028 · The purpose of modification P0028 is to incorporate the requirements of CR7026 usds reamortization schedule and CR6676 usds consolidation originator updates $0
Supplemental Agreement for work within scope P00027 · The purpose of this modification is to incorporate CR 7037 -SDR- usds student debt relief discharge processing. Additional types of forgiveness are being… $0
Supplemental Agreement for work within scope P00026 · The purpose of modification P00026 is to descope the requirements of CR6681 - usds IDR proxy payment for servicers and CR6904 - usds servicer IDR regulation… $0
Supplemental Agreement for work within scope P00025 · The purpose this modification is adding requirements associated with implementing CR 7010 - usds - additional save. Usds servicers shall perform a recalculation… $0
Supplemental Agreement for work within scope P00024 · The purpose of this modification is to incorporate CR6927 - FY24 - financial audit handouts - non - defaulted loans and CR6979 - usds - servicer reporting… $0
Supplemental Agreement for work within scope P00023 · The purpose of this modification is to incorporate CR 7009 - usds - proxy payment update, update the address validation requirements related to borrower defense… $0
Supplemental Agreement for work within scope P00022 · The purpose of this modification is to incorporate updated requirements to the at-risk language to clarify at risk for allocations and for incentives, and to… $0
Supplemental Agreement for work within scope P00021 · The purpose of modification P00021 is to incorporate the requirements of CR 6748 revised: direct loan discharge form collection, CR 6904 revised - usds servicer… $0
Supplemental Agreement for work within scope P00020 · This modification is to incorporate the requirements of CR 6969 usds mailing and billing statement changes and revise the at-risk borrower performance incentive… $0
Supplemental Agreement for work within scope P00019 · This modification revises requirements and pricing to reflect changes to call center hours, business requirements, some service level agreement levels, and… $0
Supplemental Agreement for work within scope P00018 · The purpose of modification P00018 is revise the PWS cybersecurity requirements and to incorporate the requirements of clause edar 3452.232-73 by full text. $0
Supplemental Agreement for work within scope P00017 · The purpose of modification P00017 is to incorporate the requirements of CR 6889 usds servicer information portal integration with aims MFA and CR 6951 - usds… $0
Supplemental Agreement for work within scope P00016 · The purpose of modification P00016 is to incorporate CR 6894 for servicers to change their borrower facing website urls to end with .GOV, and CR 6912 to… $0
Supplemental Agreement for work within scope P00015 · The purpose of modification P00015 is to incorporate the requirements of CR6845 to remove redundant data sources and upgrades to existing school portals under… $0
Supplemental Agreement for work within scope P00014 · Modification P00014 is to revise the go-live and production readiness milestones and deliverable due dates within the contract. This modification updates the… $0
Supplemental Agreement for work within scope P00013 · The purpose of P00013 is to incorporate the requirements of CR 6677 -usds servicer integration with SPS. The scope of this CR is to document requirements… $0
Supplemental Agreement for work within scope P00012 · The purpose of P00012 is to revise the performance work statement, initial task order deliverables/milestones table to revise contract requirements and… $0
Supplemental Agreement for work within scope P00011 · The purpose of P00011 is to incorporate the requirements of clause far 52.204-30 federal acquisition supply chain security act orders - prohibition by full… $0
Supplemental Agreement for work within scope P00010 · The purpose of P00010 is to revise the performance work statement, and to incorporate the requirements of CR 6681 - revised 10-17-23 usds IDR proxy payment… $0
Supplemental Agreement for work within scope P00009 · The purpose of P00009 is to incorporate the requirements of CR 6675 - usds - CRI servicer & specialty processing subsystem (SPS) setup and CR 6715 - usds -… $0
Supplemental Agreement for work within scope P00008 · The purpose of P00008 is to incorporate the initial task order staggered approach as indicated in the conformed contract terms and conditions. $0
Supplemental Agreement for work within scope P00007 · The purpose of P00007 is to incorporate CR6778 - usds - temporary extension of TPD servicer contract. $0
Supplemental Agreement for work within scope P00006 · The purpose of modification P00006 is to update security clauses FSA clause 25-1 and FSA clause 39-8. $0
Supplemental Agreement for work within scope P00005 · P00005 is to add the requirements CR6744: usds - temporary, alternate PIV-i use for usds. In addition, the requirements of CR6782: usds - changes to 02A -… $0
Supplemental Agreement for work within scope P00004 · P00004 is to add the requirements CR6714-usds financial requirements change 1. Attachment 04A- IT deliverable table, due date / frequency column is hereby… $0
Supplemental Agreement for work within scope P00003 · P00003 is to add the requirements CR6735-usds mobile APP removal. IT removes any mobile apps from servicer solutions as websites are required to be mobile… $0
Supplemental Agreement for work within scope P00002 · P00002 incorporates the requirements of clause far 52.204-27 by full text, prohibition on a bytedance covered application. $0
Supplemental Agreement for work within scope P00001 · P00001 updating SB subcontracting/wage determination/IT requirements for IDIQ contract entitled the unified servicing and data solution (usds) for servicing… $0
Original award $0
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Subawards

Subcontractor Amount Awarded
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $91,872
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Goldschmitt And Associates LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $3,000,000
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide staff as a part of an… $460,876
Forvis Mazars, LLP OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Conduct independent… $47,355
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $211,872
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $3,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $3,000,000
Goldschmitt And Associates LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $4,000,000
Commonwealth Technology Associates, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $30,000
Advanced Technology Leaders, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $515,616
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE FUND CODES FROM 0202M TO 0249XNOYR ON UNIFIED SERVICING AND DATA SOLUTION (USDS) IMPLEMENTATION REQUISITIONS… $399,277
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE FUND CODES FROM 0202M TO 0249XNOYR ON UNIFIED SERVICING AND DATA SOLUTION (USDS) IMPLEMENTATION REQUISITIONS… $204,244
Goldschmitt And Associates LLC THE PURPOSE OF MODIFICATION P00010 IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN OCTOBER 2024AND ISSUE A CHANGE ORDER TO ADD CR… $3,000,000
Advanced Technology Leaders, Inc. THE PURPOSE OF MODIFICATION P00010 IS TO FORMALIZE REQUIREMENTS AND FUNDING FOR CHANGE ORDERS ISSUED IN OCTOBER 2024AND ISSUE A CHANGE ORDER TO ADD CR… $3,000,000
Advanced Technology Leaders, Inc. THE PURPOSE OF THIS MODIFICATION IS TO UPDATE THE IMPLEMENTATION DATES OF CLIN 0005 FOR CR 6677 TO ADD "COPIES OF NSLDS FILES AS PART OF UAT SHALL BE… $54,957
Advanced Technology Leaders, Inc. THE PURPOSE OF MODIFICATION P00009 IS ADDING FUNDING AND REQUIREMENTS ASSOCIATED WITH CR 6889 USDS SERVICER INFORMATION PORTAL INTEGRATION WITH AIMS TO… $454,368
Advanced Technology Leaders, Inc. THE PURPOSE OF MODIFICATION P00009 IS ADDING FUNDING AND REQUIREMENTS ASSOCIATED WITH CR 6889 USDS SERVICER INFORMATION PORTAL INTEGRATION WITH AIMS TO… $67,889
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE FUND CODES FROM 0202M TO 0249XNOYR ON UNIFIED SERVICING AND DATA SOLUTION (USDS) IMPLEMENTATION REQUISITIONS… $516,097
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO CHANGE THE FUND CODES FROM 0202M TO 0249XNOYR ON UNIFIED SERVICING AND DATA SOLUTION (USDS) IMPLEMENTATION REQUISITIONS… $221,909
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,849,673
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,859,767
Nelnet Servicing LLC THE PURPOSE OF MODIFICATION P00012 IS TO DEFINITIZE REQUIREMENTS AND FIRM FIXED PRICE FUNDING FOR CHANGE ORDERS ISSUED AS "NOT TO EXCEED", ADD CR 7036, AND TO… $1,500,374
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,672,460
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,814,212
Nelnet Servicing LLC THE PURPOSE OF MODIFICATION P00012 IS TO DEFINITIZE REQUIREMENTS AND FIRM FIXED PRICE FUNDING FOR CHANGE ORDERS ISSUED AS "NOT TO EXCEED", ADD CR 7036, AND TO… $18,143
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,854,279
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $876,581
Nelnet Servicing LLC THE PURPOSE OF THIS MODIFICATION IS TO ISSUE A CHANGE ORDER TO ADD FUNDING AND REQUIREMENTS FOR CR 7331. THE TOTAL FUNDED AMOUNT IS INCREASED THE TOTAL FUNDED… $870,579
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,185,013
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $5,547,700
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,464,419
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,790,908
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,878,020
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,977,583
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,682,724
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,312,731
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,346,300
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,730,062
Nelnet Servicing LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Provide operations and… $2,838,163
Show all 41

Quick answers

Who was awarded contract 91003123D0002?

91003123D0002 was awarded to Central Research Inc. by Office of Federal Student Aid (Department of Education) on April 25, 2023.

How much is contract 91003123D0002 worth?

Orders under 91003123D0002 have obligated $184,745,972. Their combined current value, with exercised options, is $184,941,740. Their combined potential value, with all options, is $275,720,236. 91003123D0002's own ceiling is $16,000,000,000.

How many orders have been placed under contract 91003123D0002?

6 orders have been placed under 91003123D0002, the latest on September 25, 2026.

Who can order from contract 91003123D0002?

91003123D0002 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Is contract 91003123D0002 part of a contract vehicle?

Yes. 91003123D0002 is part of Unified Servicing and Data Solution.

Was contract 91003123D0002 competed?

The extent of competition for 91003123D0002 was full and open competition. The government received 8 offers.

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