Indefinite Delivery Contract 91003123D0005

Award Date 4/25/23
Last Date to Order 4/24/33
Ultimate Awardee
Not listed
Federal Contract Vehicle
Pricing Type
Fixed Price with Economic Price Adjustment
Legislative Mandate
Service Contract Act
National Interest Action
None
Award Type
Multiple
Primary Consortia Member
Not listed

The U.S. Department of Education's Office of Federal Student Aid (FSA) awarded a $16 billion multiple-award Indefinite Delivery, Indefinite Quantity (IDIQ) contract vehicle called the Unified Servicing and Data Solution (USDS) to Nelnet Servicing LLC, a for-profit limited liability company based in Lincoln, Nebraska. The USDS IDIQ aims to consolidate all federal student aid recipients under a single data processing system and modernize FSA's legacy student loan servicing operations by 2023.

Under this IDIQ, Nelnet has received several fixed-price delivery orders to provide a wide range of student loan servicing and administration services, including call center operations, payment processing, data management, loan consolidation, and support for various federal student aid programs. The delivery orders range in value from $18.7 million to $248.8 million, with performance periods ending between 2024 and 2025. The contract work is primarily performed in Washington, D.C. and does not have any set-aside designations. Nelnet's involvement in the USDS IDIQ is critical to the Department's efforts to modernize its legacy student loan servicing systems and improve services for millions of federal student aid recipients.

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