IDIQ contract entitled the unified servicing and data solution (usds) for servicing capabilities for FSA's student aid recepients.

Active Awarded Last action

Contract number
91003123D0001
Awardee
Awarding agency
Task orders
6 $706,054,688 obligated

Award facts

Opportunity
Combined order value
  • $711,353,376 Current, with exercised options
  • $1,156,783,572 Potential, with all options
Last date to order 35% complete
IDV ceiling 4% used
$16,000,000,000.00
Award type
Multiple award
Who can order
Only the awarding agency
Set-aside
No set-aside
Competition
Full and Open Competition · 8 offers Negotiated Proposal / Quote
Pricing
Fixed Price with Economic Price Adjustment
Legislative mandates

Award details come from SAM.gov/FPDS.

About this IDV

Written by GovTribe AI ·

The U.S. Department of Education's Office of Federal Student Aid awarded a $16 billion Indefinite Delivery, Indefinite Quantity contract to Maximus Education LLC on April 25, 2023, for the Unified Servicing and Data Solution (USDS), a multiple-award vehicle supporting comprehensive federal student loan servicing capabilities with an ultimate completion date of April 24, 2033.

The IDIQ procures unified servicing and data solution capabilities for federal student loan operations, including loan consolidation, origination, disbursement, operations and maintenance, system modernization, and Authorization to Operate certification for the federal student loan portfolio. The procurement emerged from a Special Notice and RFI published in February 2022 that sought to replace legacy student loan servicing contracts and transition borrowers to a consolidated repayment portal on StudentAid.gov.

Place of performance includes Washington, D.C. and Northern Virginia (Reston and Herndon). As a multiple-award IDIQ, the vehicle supports task order awards across numerous customer offices within FSA.

Recent significant delivery orders issued under this IDIQ include a $383.6 million operations and maintenance order awarded April 1, 2026 (ultimate completion April 24, 2033) for IRS FIRE System Retirement requirements, performed in Washington, D.C.; a $303.1 million O&M order awarded July 1, 2024 (completion August 29, 2026) for student loan servicing operations in Washington, D.C.; a $278.2 million loan consolidation origination and disbursement order awarded April 1, 2024 (completion March 31, 2034) performed in Reston; a $126.9 million O&M order awarded October 1, 2025 (completion June 19, 2027) in Reston; a $56.8 million O&M order awarded April 1, 2024 (completion November 20, 2025) in Washington, D.C.; and an $11.1 million performance readiness and go-live task order awarded April 25, 2023 (completion November 20, 2025) in Washington, D.C. Most task orders carry fixed-price pricing with economic price adjustment provisions.

FAR Clause 52.222-90 addressing discrimination by federal contractors was added via bilateral modification on July 22, 2026.

Task orders

Task order Ordering agency Obligated Awarded
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003126F0018 Office of Federal Student Aid $168,763,597
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003125F0040 Office of Federal Student Aid $120,014,113
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0317 Office of Federal Student Aid $300,331,334
Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the… 91003124F0308 Office of Federal Student Aid $54,703,680
This task order, entitled consolidation origination and adjustments (COA), is issued for the contract services… 91003124F0302 Office of Federal Student Aid $46,713,660
The initial task order is a firm-fixed price task order for the tasks and deliverables required for the usds servicer… 91003123F0316 Office of Federal Student Aid $11,079,060

Transactions

Action Obligated Date
Other Administrative Action P00051 · The purpose of this modification is to add far clause 52.222-90, addressing DEI discrimination by federal contractors, using the AMS clause tool. The clause was… $0
Change Order P00050 · The purpose of this modification is to adjust the impacted prices for clin 6AA - envelopes sent as per the economic price adjustment (EPA) clause in the usds… $0
Other Administrative Action P00049 · To add far 52.222-90 and update the usds attachment 01 business operations servicing requirements with V3.4.0. $0
Supplemental Agreement for work within scope P00048 · To incorporate clin 13 for ongoing costs for CR 7480 - betsie impact on AFS and the servicer $0
Other Administrative Action P00047 · Incorporate revised areas of performance and update section j of the contract in accordance with (IAW) far clause 52.222-43 fair labor standards act and service… $0
Other Administrative Action P00046 · Update ombudsman. Far 52.216-32 task-order and delivery-order ombudsman (sept 2019) is revised. $0
Supplemental Agreement for work within scope P00045 · The purpose of modification P00045 is to update the usds attachment 01 business operations servicing requirements. Revised version V3.2.0 is incorporated and… $0
Change Order P00044 · The purpose of modification P00044 is to revise attachment 01 business operations servicing requirements and revise the pricing structure in section b of the… $0
Change Order P00043 · The purpose of this modification is to incorporate the requirements of CR7363 jcls loan holder requests to aidvantage which includes additional clin pricing. $0
Change Order P00042 · The purpose of this modification is to remove far clause 52.222-55 and its references, update section j of the contract in accordance with far clause 52.222-43,… $0
Change Order P00041 · The purpose of this modification is to incorporate the requirements of change order 23; CR-7340 spousal treatment changes for processing IBR, ICR, and paye… $0
Change Order P00040 · The purpose of this modification is to revise attachment 01 business operations servicing requirements with the incorporation of the requirements of usds change… $0
Supplemental Agreement for work within scope P00039 · Incorporate the class deviations from the federal acquisition regulation (far) regarding executive orders 14208, 14148, 14173, and 14168. Add far clause… $0
Change Order P00038 · Add far clause 52.240-1 prohibition on unmanned aircraft systems manufactured or assembled by american security drone act-covered foreign entities (NOV 2024) $0
Supplemental Agreement for work within scope P00037 · Modification to revise attachment 01 business operations servicing requirements with incorporation of the requirements of usds change orders issued october… $0
Supplemental Agreement for work within scope P00036 · The purpose of modification P00036 is to revise attachment 01 business operations servicing requirements to add a requirement numbered 49000.012 regarding… $0
Supplemental Agreement for work within scope P00035 · In accordance with (IAW) far clause 52.222-43 fair labor standards act and service contract labor standards-price adjustment (multiple year option contracts),… $0
Supplemental Agreement for work within scope P00034 · MOD P00034 is to incorporate the REQ of usds change orders issued july & sept 2024, i.e. save JUL 18 administrative stay REQ, IDR sort functionality for… $0
Supplemental Agreement for work within scope P00033 · The purpose of this modification is to incorporate CR 6822 - fine grain forbearance reporting to nslds - revised, provide updated attachment 01 - business… $0
Supplemental Agreement for work within scope P00032 · The purpose of this modification is to incorporate CR 7054 - nslds IDR proxy ineligible months and provide updated attachment 01 - business operations servicing… $0
Other Administrative Action P00031 · The purpose of this modification is to revise the pricing structure due to the latest employment cost index release, IAW the economic price adjustment terms… $0
Supplemental Agreement for work within scope P00029 · The purpose of this modification is to incorporate CR 7125 - usds servicer information portal integration with aims MFA - nelnet. Nelnet added four(4) new… $0
Supplemental Agreement for work within scope P00030 · The purpose of modification P00030 is to incorporate the requirements of CR 7067 - joint consolidation loan separation - phase 1. $0
Supplemental Agreement for work within scope P00027 · The purpose of modification P00027 is to incorporate the requirements of CR7026 usds reamortization schedule and CR6676 usds consolidation originator update. $0
Supplemental Agreement for work within scope P00028 · The purpose of this modification is to incorporate CR 6972 -usds- 3RD catch-up CR to update the business requirements and to correct typos, missing punctuation,… $0
Supplemental Agreement for work within scope P00026 · The purpose of this modification is to incorporate CR 7037 -SDR- usds student debt relief discharge processing. Additional types of forgiveness are being… $0
Supplemental Agreement for work within scope P00025 · The purpose of modification P00025 is to descope the requirements of CR6681 - usds IDR proxy payment for servicers and CR6904 - usds servicer IDR regulation… $0
Supplemental Agreement for work within scope P00024 · The purpose this modification is adding requirements associated with implementing CR 7010 - usds - additional save. Usds servicers shall perform a recalculation… $0
Supplemental Agreement for work within scope P00023 · The purpose of this modification is to incorporate CR6927 - FY24 - financial audit handouts - non - defaulted loans and CR6979 - usds - servicer reporting… $0
Supplemental Agreement for work within scope P00022 · The purpose of this modification is to incorporate CR 7009 - usds - proxy payment update, update the address validation requirements related to borrower defense… $0
Supplemental Agreement for work within scope P00021 · This modification is to incorporate requirements of CR 6969 mailing and billing statement changes, to clarify at risk for allocations and for incentives, and to… $0
Supplemental Agreement for work within scope P00020 · This modification is to incorporate CR 6748 revised: direct loan discharge form collection, CR 6904 revised - usds servicer IDR regulation changes, CR 6916 loan… $0
Supplemental Agreement for work within scope P00018 · The purpose of modification P00018 is revise the PWS single sign on and cybersecurity requirements, and to incorporate the requirements of clause edar… $0
Change Order P00019 · This modification revises requirements and pricing to reflect changes to call center hours, business requirements, some service level agreement levels, and… $0
Supplemental Agreement for work within scope P00017 · The purpose of modification P00017 is to incorporate the requirements of CR 6889 usds servicer information portal integration with aims MFA and CR 6951 - usds… $0
Supplemental Agreement for work within scope P00016 · The purpose of modification P00016 is to incorporate CR 6894 for servicers to change their borrower facing website urls to end with .GOV, and CR 6912 to… $0
Supplemental Agreement for work within scope P00015 · The purpose of modification P00015 is to incorporate the requirements of CR6845 to remove redundant data sources and upgrades to existing school portals under… $0
Supplemental Agreement for work within scope P00014 · The purpose of modification P00014 is to revise the go-live and production readiness milestones and deliverable due dates within the contract. This modification… $0
Supplemental Agreement for work within scope P00013 · The purpose of P00013 is to incorporate the requirements of CR 6677 - usds - usds servicer integration with SPS into base contract 91003123D0001 $0
Supplemental Agreement for work within scope P00012 · The purpose of P00012 is to revise the performance work statement, initial task order deliverables/milestones table to revise contract requirements'… $0
Supplemental Agreement for work within scope P00011 · The purpose of modification P00011 is to update security clauses FSA clause 25-1 and FSA clause 39-8. $0
Supplemental Agreement for work within scope P00010 · The purpose of P00010 is to incorporate the requirements of clause far 52.204-30 federal acquisition supply chain security act orders - prohibition by full… $0
Supplemental Agreement for work within scope P00009 · This modification is to correct previous modifications CR 6681 attachment as CR 6681 - revised 7-24-23 usds IDR proxy payment for servicers version is… $0
Supplemental Agreement for work within scope P00008 · The purpose of P00008 is to revise the performance work statement, and to incorporate the requirements of CR 6681 - revised 7-24-23 usds IDR proxy payment for… $0
Supplemental Agreement for work within scope P00007 · The purpose of P00007 is to incorporate the requirements of CR 6675 - usds - CRI servicer & specialty processing subsystem (SPS) setup and CR 6715 - usds -… $0
Supplemental Agreement for work within scope P00006 · The purpose of P00006 is to incorporate the interim requirements of CR6778 - usds - temporary extension of TPD servicer contract. $0
Supplemental Agreement for work within scope P00005 · P00005 is to add the requirements CR6744: usds - temporary, alternate PIV-i use for usds. In addition, the requirements of CR6782: usds - changes to 02A -… $0
Supplemental Agreement for work within scope P00004 · P00004 is to add the requirements CR6714-usds financial requirements change 1. Attachment 04A- IT deliverable table, due date / frequency column is hereby… $0
Supplemental Agreement for work within scope P00003 · P00003 is to add the requirements CR6735-usds mobile APP removal. IT removes any mobile apps from servicer solutions as websites are required to be mobile… $0
Supplemental Agreement for work within scope P00002 · P00002 incorporates the requirements of clause far 52.204-27, prohibition on a bytedance covered application. $0
Show 40 more

Latest 50 listed here. See the rest on GovTribe.

Subawards

Subcontractor Amount Awarded
Secured Assist LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $5,486,515
Direct Connect Group (Dcg) LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $24,211,401
Direct Connect Group (Dcg) LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Secure print mail fulfillment… $751,039
Direct Connect Group (Dcg) LLC THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $25,194,637
Handid Braille Services & Consulting Co OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $55,318
Handid Braille Services & Consulting Co OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Braille proofreading and… $2,686
University Accounting Service, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,397,580
University Accounting Service, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $20,032,544
Kearney & Company, P.C. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development,… $97,741
Kearney & Company, P.C. THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $812,731
Kearney & Company, P.C. THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $23,566
Kearney & Company, P.C. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $443,010
Alphadoc, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, IT system… $213,109
Alphadoc, Inc. THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $1,021,318
Jazz Solutions Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development,… $201,793
Omni Systems, Inc. THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $3,465,735
Omni Systems, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,177,026
Omni Systems, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. IT security services,… $308,678
Hubfirst LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $8,996,111
Coast Professional, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $30,791,670
Hubfirst LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,003,832
Coast Professional, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $3,020,726
Enlightened, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $95,978
Foxhound Federal LLC THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $1,684,400
Radius Global Solutions LLC THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $145,488
Radius Global Solutions LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $931,630
Radius Global Solutions LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $2,900,488
PMC Integrity, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $9,583,691
PMC Integrity, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Contact center support,… $2,279,225
Amatriot Group LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, help desk… $283,402
Amatriot Group LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $1,351,783
Venture Solutions, Inc. OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Secure print mail fulfillment… $3,949,695
Capa City Consulting LLC THIS TASK ORDER, ENTITLED CONSOLIDATION ORIGINATION AND ADJUSTMENTS (COA), IS ISSUED FOR THE CONTRACT SERVICES ASSOCIATED WITH USDS CONTRACT CLIN 11 LOAN… $9,309,127
Capa City Consulting LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Software development, system… $1,034,086
Capa City Consulting LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. ALL WORK AND DELIVERABLES… $4,679,711
Fiserv Solutions, LLC OPERATIONS AND MAINTENANCE (O&M) TASK ORDER FOR STUDENT LOAN SERVICING IN ACCORDANCE WITH THE REQUIREMENTS OF THE USDS CONTRACT. Data processing and hosting… $26,796,653
Show all 36

Quick answers

Who was awarded contract 91003123D0001?

91003123D0001 was awarded to Maximus Education LLC by Office of Federal Student Aid (Department of Education) on April 25, 2023.

How much is contract 91003123D0001 worth?

Orders under 91003123D0001 have obligated $706,054,688. Their combined current value, with exercised options, is $711,353,376. Their combined potential value, with all options, is $1,156,783,572. 91003123D0001's own ceiling is $16,000,000,000.

How many orders have been placed under contract 91003123D0001?

6 orders have been placed under 91003123D0001, the latest on April 1, 2026.

Who can order from contract 91003123D0001?

91003123D0001 is a multiple award indefinite delivery contract. Only the awarding agency can place orders on it.

Is contract 91003123D0001 part of a contract vehicle?

Yes. 91003123D0001 is part of Unified Servicing and Data Solution.

Was contract 91003123D0001 competed?

The extent of competition for 91003123D0001 was full and open competition. The government received 8 offers.

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