Nelnet Servicing LLC

Lincoln, NE Doing business as Nelnet Business Services Nelnet Servicing LLC Part of Nelnet Diversified Solutions, LLC

UEI
MNXKQ62J7AE8
CAGE
5JZQ5
Primary NAICS
522390 Other Activities Related to Credit Intermediation
SAM.gov registration
Active through

Company facts

Self-certified in SAM.gov
  • For Profit Organization
  • Limited Liability Company
Entity structure
Corporate Entity (Not Tax Exempt)
NAICS codes registered in SAM.gov
Corporate family
SAM.gov registration date
Physical address
121 S 13th St, Lincoln, NE 68508, USA
Website
nelnet.com
Founded
1996
Employees
5K-10K
Estimated annual revenue
$500M-$1B
Industry
  1. Consumer Discretionary
  2. Consumer Services
  3. Diversified Consumer Services
  4. Education Services
SIC code
87 Engineering & Management Services
Profiles

Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .

Recent federal awards

About Nelnet Servicing LLC

Nelnet Servicing LLC, doing business as Nelnet Business Services, operates as a prime contractor delivering federal student loan servicing, operations and maintenance, and specialty loan assignment services to the Department of Education's Office of Federal Student Aid under the Unified Servicing and Data Solution (USDS) multiple-award IDIQ and a related legacy servicing contract. The vendor is a subsidiary of Nelnet Diversified Solutions, LLC, headquartered in Lincoln, Nebraska, and competes exclusively under full-and-open (non-set-aside) designations in a single-customer market.

Nelnet's customer footprint is entirely concentrated with the Office of Federal Student Aid. All 72 awards in the source—50 prime and 22 sub—derive from a single customer agency, representing $22.45 billion in combined potential value. This concentration reflects the vendor's strategic position as a primary servicer in the federal student loan ecosystem. The two highest-impact vehicles are the USDS IDIQ ($16 billion ceiling, multiple-award, performance period through April 24, 2033) and an Indefinite Delivery Contract (EDFSA09D0013) carrying $2.21 billion in combined potential value across 40 task orders.

Recent prime work spans operations and maintenance task orders, specialty task services, and Total Permanent Disability (TPD) loan assignment functions. A $206.8 million delivery order issued April 1, 2026, extends through December 31, 2027, and incorporates recent change requests for Executive Order Do Not Pay compliance and data management system changes. An October 1, 2025, delivery order valued at $158.4 million (ultimate completion March 31, 2026) definitized change requests for RAP/TS and tiered standard system modifications. A $392.4 million operations and maintenance delivery order dated July 1, 2024, carries an ultimate completion date of March 31, 2027. A $127.5 million specialty task services delivery order awarded April 1, 2024, covers image repository management, decommissioned servicer data and payment support, FFEL guaranty agency rehabilitation loan purchases, and legacy loan consolidation origination and disbursement—priced at $317.15 per hour on FY2024 invoicing of $8.5 million across 12.9 FTEs. A dedicated TPD assignment delivery order valued at $21.044 million (awarded April 22, 2025) covers June 22, 2026, through June 21, 2027, with ultimate completion June 21, 2034. An initial performance readiness and Authorization to Operate task order dated April 25, 2023, was valued at $18.7 million.

SCI-reported invoiced revenue shows growth trajectory: $244.3 million in FY2022, $331.7 million in FY2023, and $393.3 million in FY2024. Workforce scaled from 2,116 FTEs in FY2022 to 2,581 FTEs in FY2024. Government-paid hourly rates on prime service contracts ranged from a 10th percentile of $26.90 per hour to a median of $77.91 per hour, with 90th percentile rates reaching $2,963.64 per hour (likely reflecting specialized labor categories such as system architects or senior data engineers). Across SCI-reportable prime contracts, subcontractors accounted for an average 2% of total contractor hours, with 13 named subcontractors reported; Nelnet predominantly self-performs federal student loan servicing operations.

Nelnet holds a substantial subcontract footprint under Central Research Inc., which serves as prime contractor across multiple USDS and related student loan servicing delivery orders. The sub awards document Nelnet's responsibility for operations and maintenance of the Remote Host USDS Loan Servicing Platform and development, modernization, and enhancements thereof—a critical role in the federal student aid system modernization initiative. Four awards face ultimate completion inside the next twenty-four months, carrying combined potential value of $730.6 million and representing near-term recompete exposure. All work is priced fixed price with economic price adjustment.

Quick answers

What is Nelnet Servicing LLC's UEI?

Nelnet Servicing LLC's Unique Entity ID (UEI) in SAM.gov is MNXKQ62J7AE8.

What is Nelnet Servicing LLC's CAGE code?

Nelnet Servicing LLC's CAGE code is 5JZQ5.

What is Nelnet Servicing LLC's primary NAICS code?

Nelnet Servicing LLC's primary NAICS code is 522390 (Other Activities Related to Credit Intermediation).

Where is Nelnet Servicing LLC located?

Nelnet Servicing LLC's physical address in SAM.gov is 121 S 13th St, Lincoln, NE 68508, USA.

Is Nelnet Servicing LLC registered in SAM.gov?

Yes. Nelnet Servicing LLC's SAM.gov registration is active through January 29, 2027.

Who is Nelnet Servicing LLC's parent company?

Nelnet Servicing LLC is part of Nelnet Diversified Solutions, LLC.

What is Nelnet Servicing LLC's most recent federal award?

Nelnet Servicing LLC's most recent federal contract award is Operations and maintenance (o & m) task order for student loan servicing in accordance with the requirements of the usds… (91003126F0022), from Office of Federal Student Aid, on April 1, 2026.

On GovTribe

See Nelnet Servicing LLC's full federal record

  • Federal contract awards
  • IDV awards
  • Subcontracting relationships
  • Funding analysis by agency, NAICS and set-aside
  • Similar vendors