Customer Value Partners, LLC

Customer Value Partners, LLC, a minority-owned Subchapter S corporation headquartered in Washington, DC, delivers enterprise IT, cybersecurity, healthcare consulting, and data analytics services to civilian federal agencies as a prime contractor on 165 awards (91% of recent activity) and as a subcontractor on 16 awards. The vendor is Subcontinent Asian (Asian-Indian) American owned and competes predominantly in full-and-open procurement without set-aside designation; recent awards span the CIO-SP3 SB GWAC, GSA Schedules, and agency-specific IDIQs and BPAs, with the minority-ownership profile anchoring several small-business set-aside vehicles as eligibility rather than competitive strategy.

Customer Value Partners' prime footprint centers on three major federal customer agencies. The Department of Health and Human Services commands the largest dollar concentration—particularly through the National Institutes of Health NITAAC Office and the National Cancer Institute—accounting for approximately 64% of combined potential value across the top-tier customer set. Within HHS, the vendor holds a $1.7 billion National Cancer Institute IT BPA through November 2027, a $1.1 billion National Institute of Allergy and Infectious Diseases BPA through July 2029, and a $344.7 million single-award HRSA Evaluations and Evidence Building IDIQ through September 2026. The Centers for Medicare and Medicaid Services represents the largest award-count customer (20 awards, $546.3 million combined potential value), anchored by a $37.9 million CMS Website Quality Control delivery order under the SPARC IDIQ through December 2026. The Department of State Bureau of Diplomatic Security contributes 17 awards ($102.8 million combined potential value), with remaining volume split across USDA, Department of Homeland Security (particularly USCIS), and GSA. Recent concrete delivery includes a $113 million time-and-materials USCIS Services for Product Engineering and Enterprise Delivery (SPEED) delivery order under CIO-SP3 SB (ultimate completion June 2026), a $30.9 million National Cancer Institute Enterprise Cybersecurity Support Services delivery order under CIO-SP3 SB (through September 2026), and a $1.52 million VA Virtual Reality Suicide Prevention Training definitive contract (ultimate completion September 2027).

The vendor recently secured two major vehicle positions. In December 2024, Customer Value Partners received an unrestricted OASIS+ multiple-award IDIQ from GSA with an ultimate completion date of December 2029, positioning the firm to compete across civilian federal agencies for IT, cybersecurity, healthcare, and professional services. In September 2024, the vendor earned a $344.7 million single-award HRSA Evaluations and Evidence Building IDIQ covering program evaluations, needs assessments, predictive analytics, and research dissemination through September 2026. The vendor also holds a $650 million VA Accelerating VA Innovation and Learning IDIQ through September 2027, enabling delivery of personalized care, data transformation, digital care, immersive technology, and care-service-delivery innovation task orders.

Across the GSA Schedule portfolio, Customer Value Partners maintains 75 active labor categories ranging from $51.07/hr (Program Support Associate) to $487.71/hr (Clinical Subject Matter Expert), with median government-paid rates around $119.57/hr across prime SCI-reportable contracts and senior cybersecurity and consulting roles pricing through $222/hr. The labor portfolio spans cloud engineering, DevSecOps, cybersecurity operations, clinical consulting, and program management—no security-cleared roles are offered.

Activity trajectory shows volatility in recent filing. The source records 181 total awards (prime and sub) across the vendor's footprint, with combined potential value of $67.55 billion, though combined dollars obligated remain only 1% of that ceiling ($888.6 million). Award-per-year counts peaked at 11 in 2024 but declined to 2 in both 2025 and 2026 to date; this represents either a lagging-data artifact (awards issued but not yet reflected in the source) or a meaningful slowdown in new award issuance. Eight awards with combined potential value $87.9 million face ultimate completion inside the next twenty-four months, triggering recompete exposure across CMS, VA, HRSA, and agency-specific vehicles. Service Contract Inventory data shows SCI-reportable invoiced revenue on prime contracts declined from $84.2 million in FY2022 to $53.6 million in FY2024, with FTE delivery declining from 273 FTEs to 268 FTEs across that span, though FY2024 showed a spike to 371 FTEs when subcontractor labor is included—a signal of increased reliance on subs in recent periods. Across SCI-reportable prime contracts, subcontractors account for 12% of total contractor hours on average, with 72 named subs reported.

In its subcontractor role, Customer Value Partners delivers labor services under several large primes. The vendor provides consolidated hiring and personnel support labor to Knowledgebank, Inc. on a Department of Homeland Security CHOPS II contract (most recent modification April 2026), supplies DevSecOps and IT operations labor to Alpha Omega Integration LLC on ODOS III and EX/IT contracts, and provides program-executive-office platform model execution services to BCG Federal Corp. under a PEO DHMS outcome-based task order. The vendor also subcontracts to General Dynamics Information Technology on CMS marketplace operational support work and to Tista Science and Technology on SUPPORT Act Section 1003 substance-use-provider evaluation activities. As a sub recipient, Customer Value Partners participates in Michigan Department of Health and Human Services State Opioid Response grant awards (SOR 3 and SOR 4 through October 2024), providing employment support services. The vendor is also a named recipient member on a $19.9 million HRSA Rural Communities Opioid Response Program evaluation grant (Federal Office of Rural Health Policy, award September 2023, completion August 2027), teaming with Abt Associates, the Steadman Group, and Racial Equity Partners to assess RCORP initiative impact and strengthen data-collection capacity across rural behavioral health grantees.

Customer Value Partners operates a named subsidiary, Atlas Research LLC, which carries identical ownership designations (minority-owned, Subcontinent Asian American owned, Subchapter S corporation).

Customer Value Partners (CVP) is a strategy and systems consulting firm. CVP is focused on providing the highest quality IT strategy, management, and planning services to Fortune 1000, not-for-profit, and government clients.