Customer Value Partners, LLC

Customer Value Partners, LLC, a minority-owned, Subcontinent Asian American-owned Subchapter S corporation headquartered in Washington, DC, delivers enterprise IT, cybersecurity, healthcare consulting, and data analytics services to federal civilian agencies as a prime contractor (91% of recent awards) and competes predominantly under full-and-open vehicles rather than set-asides. The company holds subsidiary Atlas Research LLC, which carries the same minority-owned designation.

Customer Value Partners operates across a deep portfolio of federal IT and professional services vehicles, anchored by seat on multiple government-wide acquisition contracts and indefinite delivery vehicles with combined potential value exceeding $86.8 billion. The vendor's customer base spans 54 federal agencies, with concentration in Health and Human Services missions. The top five customers by award count account for 41% of awards: the Department of Agriculture Food Safety and Inspection Service (23 awards, $56.4 million combined potential value), the Centers for Medicare and Medicaid Services (20 awards, $540.8 million), the Department of State Bureau of Diplomatic Security (17 awards, $102.8 million), USDA Office of the Chief Information Officer (9 awards, $1.06 billion), and GSA Federal Acquisition Service (6 awards, $65 million). By potential value, the top tier is dominated by a small number of high-ceiling vehicles: Department of Health and Human Services National Institutes of Health holds 3 awards worth $40 billion in combined potential value, followed by USDA CIO ($1.06 billion) and HHS Centers for Medicare and Medicaid Services ($540.8 million).

Recent named prime work spans healthcare IT modernization, federal cybersecurity infrastructure, and HHS program evaluation. Customer Value Partners holds a $344.7 million single-award HRSA Evaluations and Evidence Building IDIQ (September 2024 through September 2027) for program evaluations, needs assessments, predictive analytics, and dissemination services across HRSA missions. The vendor also received a $180 million HRSA Organ Procurement and Transplantation Network IDIQ (September 2024 through September 2027) supporting OPTN governance and operational enhancement, with a $6.7 million delivery order issued in July 2026 for OPTN policy and committee operations. A $1.1 billion National Institute of Allergy and Infectious Diseases BPA (July 2024 through July 2029) covers data management and analytics, cyber infrastructure, software engineering, and cybersecurity support across NIH entities. The vendor recently received a $30.9 million National Cancer Institute Enterprise Cybersecurity Support Services task order under its November 2022 NCI IT BPA. A $37.9 million Centers for Medicare and Medicaid Services Website Quality Control 2.0 delivery order (December 2021, running through December 2026) under SPARC provides digital infrastructure and web quality assurance. Customer Value Partners also holds a $2.38 million Department of Veterans Affairs delivery order for immersive simulation training to prevent sexual harassment under the $650 million Accelerating VA Innovation and Learning IDIQ (September 2022), though Modification P00007 reflects termination for convenience under the Radical Transparency About Wasteful Spending Initiative. A $760 thousand VA firm-fixed-price contract (September 2025) funds development of a virtual reality suicide prevention training application for VA medical providers, with deliverables including VR and 2D versions, user testing across five to ten sites, and AI-enabled grading mechanisms. On the federal grant side, the vendor is a recipient of a $20 million Health Resources and Services Administration Rural Communities Opioid Response Program evaluation grant (September 2023 through August 2027), delivered through a teaming arrangement with ABT Associates, the Steadman Group, and Racial Equity Partners.

Vehicle position is extensive across full-and-open federal IT procurement. Customer Value Partners holds a $20 billion NASA SEWP VI GWAC (November 2026 through October 2036) for IT products and services across enterprise IT, cybersecurity, cloud solutions, and data analytics. The vendor received a $1 billion USDA CIO Cybersecurity Support Services BPA (September 2026 through September 2031). Most significantly, Customer Value Partners was awarded a seat on OASIS+ Unrestricted in December 2024, a multiple-award unrestricted IDIQ with a system-maximum ceiling, enabling competition across civilian federal agencies for IT, cybersecurity, healthcare consulting, and professional services through December 2029. The vendor's GSA vehicle footprint includes the Information Technology Schedule 70 (71 task orders, $271.8 million combined potential value), the Chief Information Officer Solutions and Partners 3 Small Business GWAC (28 task orders, $491.2 million), and the GSA Multiple Award Schedule (25 task orders, $1.15 billion). The 8(a) STARS III GWAC carries 16 task orders and $196.4 million combined potential value, and the vendor also placed work under the Enterprise Acquisition Gateway for Leading-Edge Solutions II vehicle (6 task orders, $17.7 million). Recent full-and-open delivery orders include a $133.8 thousand February 2026 MSHA NEXGENIS prototype solution order under the GSA Multiple Award Schedule for AI-assisted inspection headset procurement and a $4.2 million March 2024 Federal Protective Service Post Tracking System operation and maintenance delivery order under the CIO-SP3 SB GWAC. A $3.66 million National Institute of Child Health and Human Development CISO support services order (September 2023) under CIO-SP3 SB provided Chief Information Security Officer advisory services.

Activity has declined over the past three fiscal years in terms of SCI-reported invoiced revenue. SCI-reportable prime invoicing totaled $84.2 million across 273 FTEs in FY2022, $61.4 million across 240 FTEs in FY2023, $53.6 million across 371 FTEs in FY2024, and $39.2 million across 252 FTEs in FY2025. The FTE count volatility—particularly the spike to 371 FTEs in FY2024—reflects composition changes in the contract mix and subcontractor engagement rather than linear workforce growth. Across SCI-reportable prime contracts, Customer Value Partners deploys an average of 11% sub-hours share of total contractor hours, engaging approximately 80 named subcontractors. On GSA Schedules, the vendor offers 75 unique labor categories spanning the spectrum from Program Support Associate roles at $51.07 per hour through Clinical Subject-Matter Expert roles at $487.71 per hour, with no security-cleared offerings. Representative mid-tier rates include Cloud Data Security Specialist at $93.11 per hour, Applications Programmer/Web Developer at $124.21 per hour, and CyberSecurity Project Manager at $150.63 per hour. Government-paid median hourly rates on SCI-reported work run approximately $118.54 per hour, with the 90th percentile at $216.10 per hour, indicating a consulting and senior technical labor profile.

In its subcontractor role, Customer Value Partners delivers labor services and consulting under primes including Knowledgebank Inc. on a Department of Homeland Security Consolidated Hiring, Operations and Personnel Support (CHOPS II) contract, General Dynamics Information Technology on health insurance marketplace operational support, Alpha Omega Integration on DevSecOps and IT operations and maintenance, BCG Federal on Program Executive Office outcome-based transformation services, and Tista Science and Technology on government affairs and community relations consultation for an opioid provider capacity demonstration project. The vendor also subcontracts to Michigan Department of Health and Human Services on State Opioid Response Program grants (three sub-awards in FY2023 and FY2024).

Eight awards totaling $207.8 million in combined potential value reach ultimate completion within the next twenty-four months, presenting recompete exposure or opportunity for displacement. Primary NAICS coding reflects Computer Systems Design Services (66 awards) and Other Computer Related Services (59 awards), with secondary strength in Administrative Management and General Management Consulting Services (24 awards). PSC coding centers on IT and Telecom – Other IT and Telecommunications (49 awards) and Support – Professional: Other (31 awards), consistent with the vendor's core capability in federal IT modernization, enterprise security, healthcare technology delivery, and management consulting across civilian health and human services agencies.

Customer Value Partners (CVP) is a strategy and systems consulting firm. CVP is focused on providing the highest quality IT strategy, management, and planning services to Fortune 1000, not-for-profit, and government clients.