Janitorial Services

The Orlando Utilities Commission (OUC), a municipal utility serving Orlando, Florida and portions of Orange County, is soliciting proposals through Request for Proposal 9185 for comprehensive janitorial services across multiple OUC facilities throughout Central Florida. The procurement encompasses routine and as-needed janitorial work including general cleaning, restroom sanitation, floor care, waste removal, window cleaning, pressure washing, and specialized cleaning at office buildings, water plants, electric substations, recreational facilities, and chill water plants. All labor, supervision, equipment, tools, materials, and supplies must be furnished by the selected contractor, with services including day porter positions at multiple locations and event cleaning capabilities. Responding firms must be registered to do business in Florida, maintain an established local office within 50 miles of Reliable Plaza, demonstrate a minimum of ten years of industry experience performing similar work, and provide 10-15 references from the past five years. The contract term is three years with an optional two-year extension period, with firm pricing required for the initial three-year base contract and Years 4-5 extension pricing for evaluation purposes. A mandatory pre-response conference is scheduled for April 23, 2026 at 9:00 AM EST at multiple facility locations, with questions and comments due by April 30, 2026, addenda issued by May 6, 2026, and proposals due May 15, 2026 by 2:00 PM EST. Evaluation criteria emphasize LEED green building compliance with environmentally preferable cleaning products certified by Green Seal GS-37, UL ECOLOGO 2792, or equivalent standards, comprehensive insurance including general liability ($2,000,000), automobile liability ($1,000,000), and workers' compensation coverage, detailed work management plans with key personnel qualifications and safety documentation, and performance-based quality assurance with liquidated damages of $50 per verified service for minor deficiencies and up to $100 for major deficiencies.

The RFP does not identify specific set-aside designations for disadvantaged or minority/women-owned business enterprises, though the Company Qualifications Form requests disclosure of such certifications if applicable. No incumbent contractor or existing vendor is identified in the materials. Responding firms must comply with OUC's drug-free workplace policy and ensure all employees obtain security badges at approximately $75 per employee, with assigned shifts including five-hour evening shifts Monday through Friday plus variable day porter hours. The RFP does not specify a budget range or contract value; instead, pricing is submitted through a detailed Price Schedule template covering monthly charges, annual charges, and multi-year totals for each service location and category, with bidders permitted to offer early payment discounts of 1-2% depending on payment timing. OUC reserves the right to award to a single or multiple contractors and to reject all proposals. The point of contact for this procurement is James Norris at jnorris@ouc.com.