Addendum_3.pdf

ORLANDO UTILITIES COMMISSION

100 W. Anderson Street l PO Box 3193 l Orlando, FL 32801 l 407-434-4038 Telephone l 407-434-4338 Telefax l www.ouc.com

5/01/2026

To: All Prospective Proposers:

From: James Norris, Buyer Subject: Addendum No. 3, RFP 9185 Janitorial Services

The RFP has been amended as stated below.

In your Proposal submittal, you MUST note that all Addenda were received OR YOUR PROPOSAL MAY BE CONSIDERED NON- RESPONSIVE. If additional information is required regarding this RFP, please feel free to contact the buyer of record at jnorris@ouc.com

Clarifications to Questions Asked

The Question deadline of 4/30/2026 has passed please see the answers beginning on Page 2 of these addenda.

Revisions and Inclusions:

Please see Attachment B -Revised Price Schedule (Use this revised version for your submittal) Reminder: Price Schedule MUST be submitted in original Excel format.

Proposals may be deemed non-responsive if price is not in Excel.

Please see Attachment H- Excel Summary of Buildings

Reminder:

Bids are due no later than 2:00 p.m. Local Time on May 15, 2026, uploaded through Vendorlink.

Note:

There shall be no communication between the supplier, their employees or subcontractors concerning this RFP to anyone within OUC except the buyer of record.

Buyer Name and Contact Info:

James Norris - jnorris@ouc.com http://www.ouc.com/ mailto:jnorris@ouc.com mailto:jnorris@ouc.com

Question Answer

Will you please provide a copy of the "Summary of Buildings" in excel? Provided

Can you clarify if the SP will be providing consumable products for all sites?

(toilet paper, paper towels, can liners, etc.)

If so, can you provide the historical sheets for each site and population at each facility.

The Supplier shall provide all materials, supplies, and consumables necessary to perform the services described in this RFP unless otherwise provided by OUC, in accordance with Detailed Scope the of Work. No historical data is available from

OUC.

On the walk, it was mentioned that the substations require certain access. Can you please clarify what access is needed?

Is the SP required to be escorted by an OUC team member to each location?

OUC will have personnel on-site at substations and water plants during service activities. Supplier personnel must comply with all OUC security requirements.

Additional access protocols will be coordinated post-award.

Is the SP have any tasks or requirements for the garage floors?

Parking garages and exterior areas are included in the Scope of Work, including routine cleaning and debris removal as specified.

Is the SP required to pressure wash the loading docks at each facility?

Pressure washing services are required on an annual basis for designated facilities as outlined in the Scope of Work. Specific areas included in this service will be clarified via addendum.

Can OUC provide maps of each facility?

Can you provide the areas on a map of where the SP will be pressure washing on the perimeters.

Pressure washing services are required on an annual basis for designated facilities as outlined in the Scope of Work. All building exteriors and entries/ exits.

What is the difference between the nightly service custodians and the night porters?

Are you referencing when the night porters work to be complete?

We just want to make sure we do not include a nightly service custodian and a porter, if it`s the intent the porter is performing custodial tasks.

Both day and night staff should be defined as custodians as ther are responsible for handling all aspects of janitorial scope.Staffing requirements are defined in the Scope of Work, including Day Porters and Night Porters. Proposers shall staff accordingly to meet the service requirements.

Is the Orlando Utilities Custodial staff unionized? If so, what union and can you provide a CBA?

Not Unionized via OUC

Reliable Plaza – what is the total SQFT of the parking Decks (5)? Total is 142,816 sqft Pershing Complex – what is the total SQFT of the Parking Ramps? Stairwells and Elevator?

Total is 150,588 sqft

For the Chill Water Plants:

showers etc.)

Yes- 90 sqft

Would it be possible to get the SQFT of Break Rooms for all facilities?

None available

Is it possible to provide maps of these facilities? Maps are not provided for security.

Is a bid bond required for this project?

Is a performance bond required for this project?

No bonds are required on this RFP

Commercial janitorial services are taxable unless the entity is exempt. Is OUC except from Florida sales tax? If so can you provide an exemption certificate?

We are exempt and can provid the exemption certificate to the awarded supplier

Who provides the batteries for the motion sensored dispensers?

The Supplier shall provide all materials, supplies, and consumables necessary to perform the services described in this RFP unless otherwise provided by OUC, in accordance with Detailed Scope the of Work.

How often is the appliance cleaning to be performed? Refrigerators are once a month or as needed, all others are as needed.

How often is the Apollo Campground to be cleaned? Weekly Can you provide the square footage of the interior and exterior windows that need to be cleaned.

None available

For the Water Plants there is two line items for Southwest on the pricing sheet. Please advise.

This is a duplicate

With regard to bidding the window cleaning and building pressure washing, which of these locations has anchors? If so, will you please include a copy of the 10-year certification & inspection reports, as well as the annual anchor inspection report?

Reliable Plaza has anchors. Certification will be provided to awarded company.

Due to the amount information needed for pricing the project and the response submittal, will you please extend the proposal due date?

At this time, the proposal due date remains unchanged.

In the Summary of Buildings page 42 of 50, the listing for St Cloud only includes the Fleet Bldg (11025 sq ft) and the Warehouse Bldg (11094 sq ft), what is the square footage of the other areas to be cleaned?

OUC reserves the right to modify the schedule via addendum, if deemed necessary.

What is the square footage of the restrooms in the Substations? not known at this time

What is the current prices for the Janitorial services?

Current contract pricing and historical pricing information are not being provided as part of this solicitation.

Proposers are responsible for developing and submitting pricing based on their own assessment of the Scope of Work, staffing requirements, and operational approach necessary to meet the requirements of this RFP.

Pricing can be provided through OUC recordscustodian@ouc.com

Is a bid bond required? No bonds are required on this RFP Is a performance Bond required? No bonds are required on this RFP

Under the proposal submittal format, Tab 2 and Tab 3 refer to the same section. Can you elaborate what goes on each section in detail

Tab 2 – Bidder Background and Qualifications:

Include company experience, references, key personnel, and qualifications as outlined in Section 2.

Tab 3 – Response to Requirements:

Include detailed responses demonstrating how the proposer will meet the Scope of Work, staffing plan, methodology, and service delivery approach.

Please confirm that Pershing Gardenia, Saint Cloud and Reliable will have night porters for 5 hours at night , confirm that this is in addition to the regular night cleaning.

Does the current contract also use night porters at Pershing Gardenia, Saint Cloud and Reliable, and was that part of the last bid?

Night Porters are required at designated locations as outlined in the Scope of Work.

These roles are in addition to routine janitorial cleaning services and are intended to support ongoing operational needs during specified hours.

Please confirm whether Attachment B formulas may be corrected by bidders. Several total formulas appear to exclude or double-count rows.

See Revised Price Schedule

Can OUC provide historical data or examples of how often liquidated damages have been enforced under similar contracts?

No historical Data is available

What transition period will be provided to the awarded contractor prior to service commencement, including onboarding, badging, and training?

A reasonable transition period will be provided following contract award to allow for onboarding, badging, and mobilization of the Supplier’s personnel.

The duration and schedule of the transition period will be coordinated between OUC and the awarded Supplier to ensure continuity of services and compliance with all security and operational requirements.

The RFP references an approximate cost of $75 per employee for OUC security badges. Is this cost to be included within the Supplier's pricing, or will it be reimbursed separately by OUC?

The Supplier is responsible for background, please include this in your expected cost

The RFP specifies the use of Milliken-approved dry cleaning solutions for carpet care. Is the Supplier responsible for sourcing and supplying all Milliken products, and will OUC provide a list of currently approved products?

The Supplier shall be responsible for sourcing and supplying all cleaning products required to perform the services outlined in this RFP, including those specified for carpet care.

Are there any high-security or specialized environments (e.g., substations, water plants)requiring additional certifications or training beyond standard janitorial services?

This can be addressed with the inteneded awardee