HHS Employee Assistance Program (EAP)

The Texas Health and Human Services Commission (HHSC) and the Texas Department of State Health Services (DSHS) have issued a Request for Proposals (RFP) seeking a contractor to provide a statewide Employee Assistance Program (EAP) for HHS employees and their families. The primary objectives are to promote emotional health and wellness, provide access to a broad scope of assessment, counseling, and referral services, and offer supportive, confidential, and timely assistance. The EAP services must meet detailed performance standards and reporting requirements, with the contractor being paid on a fixed cost per employee per month basis. The RFP specifies a contract term of 3 years with up to 2 additional 1-year extensions, and the anticipated contract start date is February 2025. Proposals are due by May 21, 2024.

The RFP does not include any set-asides or preferences for specific types of organizations. It also does not provide information on any incumbent vendors or the current value of the contract. However, the RFP emphasizes that all services will be provided at no cost to participants, and that the contract will be funded through state sources. The total estimated value of the contract is not specified.