HealthStreamShift Wizard-Legal Notice
Closed State & local contract opportunity Posted
- Solicitation number
- PR2503614
- State
- Washington
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- UNSPSC codes
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
Show all 30
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 81111501 Mainframe software applications design
- 81111507 ERP or database applications programming services
- 81112006 Data storage service
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- Point of contact
-
- Carmen Mendez carmen.mendez@dshs.wa.gov (360) 664-6069
Updated .
About this opportunity
The Washington State Department of Social & Health Services (DSHS), specifically the Behavioral Health Administration, is procuring a comprehensive staff scheduling software upgrade from HealthStream, Inc. for Eastern State Hospital (ESH), Western State Hospital (WSH), and the Child Study and Treatment Center (CSTC). The procurement is a sole source contract aimed at implementing the ShiftWizard software solution to comply with Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC), and Senate Bill 5236 requirements. The software will provide advanced features including dynamic shift management, workforce optimization, enterprise resource management, real-time cost tracking, and comprehensive compliance reporting. Deliverables include system configuration, training, interface integration, and activation support across the three healthcare facilities. The contract opportunity covers jurisdictions including Spokane Valley City, Spokane County, Pierce County, and Spokane City, with a posted date of March 10, 2025, and a response deadline of March 24, 2025. Vendors are required to submit capability statements demonstrating their ability to meet state requirements by the specified due date.
The procurement does not explicitly mention specific set-aside designations or restrictions on respondent types. The existing infrastructure involves upgrading a staff scheduling system in use since 1998, which requires integration with electronic medical record (EMR), human resources (HR), and time and attendance systems. The total contract value is $967,850.00, structured with a one-time implementation fee of $107,600.00 and annual software subscription fees of $172,050.00 for 2,325 users. The contract term spans five years, from March 31, 2025, to December 31, 2030, with funding sourced from the 2025 supplemental operating budget and the Governor's budget. The software solution is critical for the state hospitals, as non-compliance could result in potential annual fines of approximately $5 million and risk losing CMS/TJC certification. The procurement is fully funded by state funding, with HealthStream Inc. identified as the sole source vendor due to the specialized nature of their software and its unique compliance features.
Opportunity text
Upgrade Eastern State Hospital's (ESH) existing staff scheduling Software and expand to both Western State Hospital (WSH) and the Child Study and Treatment Center (CSTC) to comply with the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission (TJC) requirement and provisions of SB 5236.
Files
| File | Type | Posted |
|---|---|---|
| 2572-58127_2572-58127_HealthStream MSA v2.pdf | ||
| SSJF HealthStreamShiftWizard Sole Source 3.4.docx | DOCX document | |
| Health Stream Inc. WEBS Notice 3.docx | DOCX document | |
| New 300PO2504553.pdf | ||
| 300PO2502783.pdf |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Similar opportunities
- Ask GovTribe AI about this opportunity