HealthStreamShift Wizard-Legal Notice

Closed State & local contract opportunity Posted

Solicitation number
PR2503614
State
Washington
Responses due

Opportunity facts

UNSPSC codes
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Point of contact

Updated .

About this opportunity

The Washington State Department of Social & Health Services (DSHS), specifically the Behavioral Health Administration, is procuring a comprehensive staff scheduling software upgrade from HealthStream, Inc. for Eastern State Hospital (ESH), Western State Hospital (WSH), and the Child Study and Treatment Center (CSTC). The procurement is a sole source contract aimed at implementing the ShiftWizard software solution to comply with Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC), and Senate Bill 5236 requirements. The software will provide advanced features including dynamic shift management, workforce optimization, enterprise resource management, real-time cost tracking, and comprehensive compliance reporting. Deliverables include system configuration, training, interface integration, and activation support across the three healthcare facilities. The contract opportunity covers jurisdictions including Spokane Valley City, Spokane County, Pierce County, and Spokane City, with a posted date of March 10, 2025, and a response deadline of March 24, 2025. Vendors are required to submit capability statements demonstrating their ability to meet state requirements by the specified due date.

The procurement does not explicitly mention specific set-aside designations or restrictions on respondent types. The existing infrastructure involves upgrading a staff scheduling system in use since 1998, which requires integration with electronic medical record (EMR), human resources (HR), and time and attendance systems. The total contract value is $967,850.00, structured with a one-time implementation fee of $107,600.00 and annual software subscription fees of $172,050.00 for 2,325 users. The contract term spans five years, from March 31, 2025, to December 31, 2030, with funding sourced from the 2025 supplemental operating budget and the Governor's budget. The software solution is critical for the state hospitals, as non-compliance could result in potential annual fines of approximately $5 million and risk losing CMS/TJC certification. The procurement is fully funded by state funding, with HealthStream Inc. identified as the sole source vendor due to the specialized nature of their software and its unique compliance features.

Opportunity text

Upgrade Eastern State Hospital's (ESH) existing staff scheduling Software and expand to both Western State Hospital (WSH) and the Child Study and Treatment Center (CSTC) to comply with the Centers for Medicare & Medicaid Services (CMS) and The Joint Commission (TJC) requirement and provisions of SB 5236.

Files

File Type Posted
2572-58127_2572-58127_HealthStream MSA v2.pdf PDF
SSJF HealthStreamShiftWizard Sole Source 3.4.docx DOCX document
Health Stream Inc. WEBS Notice 3.docx DOCX document
New 300PO2504553.pdf PDF
300PO2502783.pdf PDF

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