FreshService Enterprise Subscription Services Renewal

Open State & local contract opportunity Posted

Solicitation number
260595
State
California
Responses due

Opportunity facts

Jurisdiction
UNSPSC codes
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Point of contact

Opportunity details come from procurement.opengov.com. Updated .

About this opportunity

The Orange County Transportation Authority is requesting bids from authorized FreshService resellers for a three-year Enterprise Subscription Services renewal effective December 29, 2026 through December 28, 2029, with bids due November 17, 2026 at 11:00 a.m. and a question deadline of October 28, 2026 at 2:00 p.m. The procurement is subject to DBE participation requirements under Title 49 CFR Part 26, with a specific DBE goal percentage to be inserted by the Authority; bidders failing to meet the stated goal must submit good faith efforts documentation by 4:00 p.m. on the second business day following the bid due date. Davis-Bacon prevailing wage and labor standards apply due to federal funding.

Only authorized FreshService resellers certified for the State of California and local agencies are eligible; bidders must submit proof of reseller certification and will be deemed non-responsive without it. Approved equals and alternative manufacturers or models are not accepted.

The scope comprises FreshService Enterprise Annual subscriptions (70 units estimated annually), Add-on Business Agents (40 units estimated annually), and Add-on FreshService Assets in packs of 500 (5 units in Year One, 50 units in Years Two and Three) on an as-needed basis with no guaranteed minimum or maximum usage. Pricing shall be firm-fixed unit prices with F.O.B. destination terms; all freight and direct costs must be included in bidder pricing.

The estimated contract budget is $496,000 over three years. The Authority reserves the right to award to the lowest responsive and responsible bidder on a lump-sum basis or to apportion among multiple bidders. Bidders must register on the Authority's OpenGov Procurement portal, provide three project references, and acknowledge receipt of any addenda. A teleconference option is available for the bid opening on November 17, 2026.

Opportunity text

The Orange County Transportation Authority (Authority) invites bids from authorized resellers to provide FreshService Enterprise Subscription Services Renewal on an as-needed basis, with no guaranteed usage for a three (3)-year term, effective December 29, 2026 through December 28, 2029. The budget for this effort is $496,000.

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