FreshService Enterprise Subscription Services Renewal
Open State & local contract opportunity Posted
- Solicitation number
- 260595
- State
- California
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC codes
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
Show all 27
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- Point of contact
-
- Desiree Fernandez dfernandez1@octa.net (714) 560-5811
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The Orange County Transportation Authority is requesting bids from authorized FreshService resellers for a three-year Enterprise Subscription Services renewal effective December 29, 2026 through December 28, 2029, with bids due November 17, 2026 at 11:00 a.m. and a question deadline of October 28, 2026 at 2:00 p.m. The procurement is subject to DBE participation requirements under Title 49 CFR Part 26, with a specific DBE goal percentage to be inserted by the Authority; bidders failing to meet the stated goal must submit good faith efforts documentation by 4:00 p.m. on the second business day following the bid due date. Davis-Bacon prevailing wage and labor standards apply due to federal funding.
Only authorized FreshService resellers certified for the State of California and local agencies are eligible; bidders must submit proof of reseller certification and will be deemed non-responsive without it. Approved equals and alternative manufacturers or models are not accepted.
The scope comprises FreshService Enterprise Annual subscriptions (70 units estimated annually), Add-on Business Agents (40 units estimated annually), and Add-on FreshService Assets in packs of 500 (5 units in Year One, 50 units in Years Two and Three) on an as-needed basis with no guaranteed minimum or maximum usage. Pricing shall be firm-fixed unit prices with F.O.B. destination terms; all freight and direct costs must be included in bidder pricing.
The estimated contract budget is $496,000 over three years. The Authority reserves the right to award to the lowest responsive and responsible bidder on a lump-sum basis or to apportion among multiple bidders. Bidders must register on the Authority's OpenGov Procurement portal, provide three project references, and acknowledge receipt of any addenda. A teleconference option is available for the bid opening on November 17, 2026.
Opportunity text
The Orange County Transportation Authority (Authority) invites bids from authorized resellers to provide FreshService Enterprise Subscription Services Renewal on an as-needed basis, with no guaranteed usage for a three (3)-year term, effective December 29, 2026 through December 28, 2029. The budget for this effort is $496,000.
Files
| File | Type | Posted |
|---|---|---|
| FreshService_Enterprise_Subscription_Services_Renewal.pdf | ||
| IFB_260595__General_Provisions__Exhibit_A.pdf | ||
| DBE_Program_Requirements.docx | DOCX document | |
| Davis-Bacon_Labor_Provisions.pdf |
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