Element Learning Management Solutions Software License and Related Services

The Texas Comptroller of Public Accounts is requesting offers for Element Learning Management Solutions Software License and Related Services under RFO 304-27-1020AM, with offers due August 5, 2026, at 2:00 p.m. Central Time. The contract carries a Veteran Heroes United in Business (VetHUB) subcontracting participation requirement; vendors planning to subcontract must demonstrate good faith efforts to recruit and identify VetHUB entities with documentation of outreach and responses.

CPA seeks a SaaS-based subscription model for cloud-hosted learning management system capabilities, including the SaaS Premium Element LMS with Certification and Compliance Manager module, the Element E-Commerce Gateway, hosting services, software maintenance, and 24-hour technical support. The solution must be the published software or authorized seller/reseller offering—on-premises products are not acceptable. The platform must support unlimited users and courses with a minimum of 50,000 active course registrations, 40 gigabytes of storage, and 40 gigabytes of monthly data transfer; deliver a minimum 99.5 percent uptime guarantee with quarterly reporting; and provide technical support response times ranging from 2 hours for critical issues to 72 hours for low-priority requests. All CPA data must remain within the continental United States, encrypted in transit and at rest using FIPS 140-2 compliant standards with a minimum of AES-128 encryption. Respondents must comply with Texas Risk and Authorization Management Program (TX-RAMP) cybersecurity requirements for products designated out of scope or low impact, including annual penetration testing and independent third-party security assessments.

The initial contract term runs September 1, 2026, through August 31, 2027, with three optional one-year renewal periods extending through August 31, 2030. Evaluation uses a best-value standard: 20 percent past performance, qualifications, and experience; 40 percent compliance with CPA specifications; and 40 percent cost. Questions are due July 21, 2026, at 2:00 p.m. Central Time, with official responses released by July 29, 2026. Respondents must submit a completed VetHUB Subcontracting Plan regardless of self-performing or subcontracting approach; all bid responses require this plan to be responsive.