DCFS PO22-260A - Attachment A - Narrative~1.docx

STATE OF ILLINOIS

Vendor NarratiVe Offeror: [Offeror Name] Work Service Management

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ATTACHMENT A: VENDOR NARRATIVE

Illinois Department of Children and Family Services IT Project – Work Service Management DCFS PO22-260A– BidBuy # 22-418DCFS-PROCU-B-28568

State of Illinois Attachment A: Narrative 1

State of Illinois Attachment A: Narrative 4

SECTION 1:

Purpose of this Document The narrative response to this document will be used to evaluate the Offeror’s proposed approach and resources for project. Offeror’s shall review the project described in the RFP Section 1.D and formulate a complete response to each question below.

To reduce document length and allow for an expedited review by the Evaluation Committee: DO NOT INCLUDE SALES MATERIAL IN ANY ATTACHMENT.

SECTION 2:

Vendor Profile Vendor Profile/Experience {Profile: Describe the firm, founders, background, and knowledge to successfully complete the project.} [Click here to enter text.] {Experience: Describe Offeror’s public and private experience. Include experience providing similar project services you were engaged in and role you played (if engaged as a subcontractor). Include information on the project status (completed vs on-going), complexity, timelines, deliverables, etc.} [Click here to enter text.] {Performance: Describe Offeror’s performance on the projects listed above for experience. List any lessons learned, good or bad, and how they informed or lead to offeror quality performance.} [Click here to enter text.] {Longevity: The State desires to do business with vendors with substantial longevity and track record providing the required services. Describe how long (how many month/years) your organization has been delivering quality services, as identified herein, in the public sector and/or private sector.} [Click here to enter text.] {Please describe the firms approach to retention of project staff as well as the process for replacement in the event that a staff becomes unavailable in accordance with D.3. of the RFP.}

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SECTION 3:

Approach Overall Approach {Describe proposed overall approach and strategy to provide a team of highly skilled technical resources with specialized subject matter expertise who will be expected to use a hybrid agile approach to complete the project from concept to implementation.} [Click here to enter text.] {Project Planning, Oversight, and Coordination: Describe how the Offeror will verify that the Project Plan, requirements, technical standards, performance standards, development milestones, acceptance criteria, delivery dates, etc. are clearly defined and are or will be met. Please start at project planning and progress through oversight and coordination at a high-level.} [Click here to enter text.] {Kick-Off Session: Describe the Offeror’s approach to conducting a Kick-off Session, including delivering an overview of the Offeror’s Project Plan, high-level Project Summary, and finalized Project Schedule.} [Click here to enter text.] {Program/Project Management Plan: Describe the Offeror’s approach to developing and continuously monitoring adherence to a Project Management Plan which typically includes, but is not limited to, a Risk Management Plan, Communication Plan, Change Management Plan, Quality Assurance Plan, and meets standards articulated in PMI PMBOK most current edition.} [Click here to enter text.] {DCFS realizes that Risk Management is a critical component of project success. Please expand upon the offeror’s approach to the management of risk throughout the life of the project. Include identification, mitigation and escalation approach for risk during the execution of a project.} [Click here to enter text.] {Project Closure: Describe Offeror’s approach to project close-out and handoff, include any documentation or training, to help the Agency maintain the project internally.} [Click here to enter text.]

SECTION 4:

Staffing StaFFing {Quantify the number of resources currently employed by the organization and how additional resources are recruited on an as needed basis. Please explain the vetting process of potential candidates.} [Click here to enter text.] {Describe the Offerors plan to dedicate inhouse staff or utilize subcontractor agreements to provide all required resources to complete the project.} [Click here to enter text.] {Describe the project team including all required resources listed in D.2. If a resource(s) needs to be recruited, include how the Offeror intends to meet the requirement of providing the project team within 30 calendar days of the contract execution date.} [Click here to enter text.] {Provide a Cover Letter and Resume for each of Key Personnel}

State of Illinois Attachment A: Narrative State of Illinois Attachment A: Narrative