Credit and Debit Card Processing

Pinal County, Arizona is seeking a comprehensive credit and debit card processing services provider through Request for Proposal #253430, targeting an electronic payment processing solution for the County Treasurer's Office and other county departments. The solicitation requires a vendor to provide a robust payment processing system capable of handling multiple payment methods including credit cards, debit cards, digital wallets, and electronic checks with 24/7 availability and real-time transaction processing. The selected contractor must integrate with existing county technology systems like the Treasurer Receipting and Online Collection System (TROCS) and Accela software, and meet stringent security requirements including PCI and CISP certification, SSL encryption, EMV technology, and SOC 1 certification. The procurement will be evaluated using a 1000-point system, with points allocated across method of approach (400 points), responder capacity (300 points), cost (50 points), and conformance (250 points), with a pass/fail assessment of company financial stability. Key dates include a question period from September 25, 2025, to October 6, 2025, proposal submissions due by October 23, 2025, at 2:00 PM MST, anticipated contract award on November 19, 2025, and a contract start date of January 7, 2026.

The county encourages minority contractor participation and anticipates making a single award but reserves the right to award to multiple contractors. The initial contract term is one year with potential for up to four additional one-year renewals, creating a maximum possible contract period of five years. Based on the transaction volume exhibit, the annual electronic payment processing volume is substantial, totaling 119,851 transactions valued at $111,814,845.94, with ECheck payments dominating at 60.94% of transactions and credit card payments representing 39.06%. The Pinal County Treasurer's Office leads in transaction volume, representing 55.42% of transaction count and 73.12% of total transaction volume. Vendors must submit proposals through the Bonfire digital portal, covering specific commodity codes related to credit card and payment card services, and must provide comprehensive supplier contact information, pricing documentation, and conformance statements. While specific budget ranges are not explicitly stated, the transaction volume suggests a significant potential contract value for the selected payment processing services provider.