Computerized Criminal History System (CCH) Solution

The Texas Department of Public Safety (DPS) is soliciting proposals for a modernized Computerized Criminal History (CCH) System Solution through solicitation #405-24R0015974. The procurement seeks a cloud-hosted system that will replace the existing criminal history infrastructure, which currently processes over 2.6 million criminal record events and handles submissions from 2,700 law enforcement entities, 500 prosecutorial offices, 2,500 court entities, and 70 correctional locations. The system must meet FedRAMP Level High or TX-RAMP Level II certification standards and comply with FBI CJIS security policies. Vendors must provide a commercially available base product with customizations to meet DPS requirements, including maintaining over 21 million automated and 684,000 non-automated records. The evaluation criteria will allocate 40 points for technical requirements, 30 points for vendor performance indicators, and 30 points for cost. Electronic responses are due by March 14, 2025, at 5:00 PM Central Time, with an anticipated contract award date of May 1, 2025, and a five-year contract term with a possible six-month extension.

The solicitation includes a Historically Underutilized Business (HUB) subcontracting goal of 26.0 percent for all other services, with specific requirements for documenting good faith efforts in HUB participation. Subcontracting opportunities include application software, data processing software, database software, and software maintenance and support services. Vendors must comply with Texas Government Code 572.069 regarding the revolving door policy for former state employees. The contract will require comprehensive cyber insurance coverage, with vendors responsible for maintaining robust security controls and reporting any security incidents within 4 hours of discovery. While no specific incumbent vendor is mentioned, the new system must integrate with existing criminal justice information systems and comply with strict data protection and encryption standards. Although a specific budget range is not explicitly stated, the pricing schedule includes milestone-based payments for system implementation, post-implementation training, maintenance/support/cloud hosting, and potential enhancement services, with provisions for liquidated damages ranging from $1,000 per day for implementation delays to specific amounts based on operational issue severity.