Computer aided dispatch
Closed State & local contract opportunity Posted
- Solicitation number
- PE-77037-NONST-2026-000000027
- State
- Georgia
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 03594 Warning Systems, Aircraft (Emergency, Fire, Escape, Ejection, Etc.)
- 05517 Console Accessories, Emergency Response Vehicles
- 05527 Emergency Kits For Vehicles Including First Aid Kit, Tools, Etc.
- 05554 Lights And Lens: Emergency, Flood, Trouble And Spotlights
- 20680 Retrieval Systems, Computer Aided: Indexing, Retrieval And Access Systems (Cd Rom Jukebox, Etc.)
- 20830 Computer Aided Design And Vectorization Software
- 20931 Computer Aided Design
- 28782 Transmitters, Emergency Alarm Type (To Incl. Equipment Operation Status Reporting)
- 34021 Fire Emergency Access And Rapid Entry Equipment
- 47537 Emergency Medical Services (Ems) Equipment And Supplies (Including Response Kits, Life Support Kits, Trauma Kits, Etc.)
Show all 25
- 47553 Medical I.d. Bracelets, Tags, Etc., For Hospital Patients And Medical Emergency
- 61614 Boards: Calendar, Schedule, Dispatch, Manning, Etc. , Environmentally Certified Products
- 83845 Emergency Radio/Telephone Systems (411, 911 Etc. Dispatch)
- 83846 Emergency Simultaneous Communication Systems (Voice, E-Mail, Text)
- 83881 Telecommunication Equipment (Via Satellite) For Emergency Vehicles (Including Radio Terminal Display)
- 92018 Computer Aided Design Services
- 92028 Emergency Back-Up Services And Facilities For Data Processing
- 93627 Emergency Warning Systems Maintenance And Repair (Including Civil Defense And Natural Disaster Equipment)
- 99029 Disaster Preparedness/Emergency Planning Services
- 99031 Dispatching Services, To Include Fire, Police And Medical Services
- 99036 Emergency Facility Support Management
- 99037 Emergency Medical Services (Incl. Emergency Ambulance Services) (See 948-12 For Non-Emergency Ambulance Services)
- 99038 Emergency Personnel Recall Service
- 99039 Emergency Systems Monitoring Service To Include Alarms And Operational Readiness Reporting
- 99079 Sanitizing And Disinfecting Services, Security, Fire, Safety And Emergency
- Point of contact
-
- Misti Lane mlane@whitecountyga.gov (706) 865-2235
Opportunity details come from ssl.doas.state.ga.us. Updated .
About this opportunity
The White County Board of Commissioners is requesting proposals for purchase, implementation, configuration, training, support, and ongoing maintenance of a Computer Aided Dispatch software system for White County 911 Communications, with proposals due June 26, 2026 and a mandatory pre-bid meeting on June 8, 2026 at 10:00 AM EST.
Vendor attendance at the pre-bid meeting is mandatory for proposal eligibility. The meeting will be held in person at White County Public Safety Headquarters, 1241 Helen Highway, Suite 100, Cleveland, Georgia 30528, with virtual attendance options available.
The system must be modern, reliable, and GOVCLOUD-based, capable of supporting law enforcement, fire, and emergency medical services dispatch operations while reducing redundant data entry and improving access to critical public safety information. The scope encompasses an initial implementation period followed by an annual subscription and maintenance agreement that includes software licensing, cloud hosting, technical support, system maintenance, updates, and ongoing services. Vendors must complete Appendix A (CAD System Requirements and Vendor Response Form) as part of submission.
The contract will be evaluated on a 100-point weighted system: software solution and technical capabilities (30 points), implementation approach and project management (15 points), training support and maintenance (20 points), vendor experience and past performance (15 points), pricing and five-year cost of ownership (15 points), and proposal organization and completeness (5 points). Evaluation emphasizes total cost of ownership over five years rather than lowest price alone.
Annual service price increases must be submitted in writing at least 180 days prior to renewal. Bid and performance bonds are not required. Payment terms are NET 30 days with 10% retainage until 50% project completion, then 5% thereafter. White County is tax-exempt.
Written questions are due June 12, 2026, with answers provided by June 17, 2026. Sealed proposals are due by 5:00 PM EST on June 26, 2026 to the White County Board of Commissioners Finance Department, 1235 Helen Highway, Cleveland, Georgia 30528. Proposal acknowledgment and opening occur June 29, 2026 at 2:00 PM EST.
Opportunity text
The White County Board of Commissioners is issuing this Request for Proposal in order to solicit proposals from qualified vendors for the purchase, implementation, configuration, training, support, and ongoing maintenance of a Computer Aided Dispatch software system for White County 911 Communications. The proposed system should provide a modern, reliable, GOVCLOUD-based, and integrated public safety dispatch platform capable of supporting the operational needs of White County 911 Communications, reducing redundant data entry, improving access to critical public safety information, and supporting efficient dispatch operations. A Mandatory Pre-Bid Meeting will be held on Monday, June 8, 2026, at 10:00 AM EST. The meeting will be held in person at White County Public Safety Headquarters, 1241 Helen Highway, Ste. 100, Cleveland, Georgia 30528. Sealed proposals will be received by the White County Board of Commissioners Finance Department, 1235 Helen Highway, Cleveland, Georgia 30528, until 5:00PM, Eastern Standard Time, on Friday, June 26, 2026. Late proposals will not be considered nor returned.
Files
| File | Type | Posted |
|---|---|---|
| RFP _ 2026 CAD FINAL3.pdf |
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