NIGP 61614: Boards: Calendar, Schedule, Dispatch, Manning, etc., Environmentally Certified Products

NIGP 61614 Boards: Calendar, Schedule, Dispatch, Manning, Etc., Environmentally Certified Products (Item) encompasses dispatch and scheduling systems that state and local public safety agencies procure to manage emergency call intake, resource coordination, and interagency communications. The code captures the full lifecycle of modern computer-aided dispatch (CAD) software — purchase, implementation, configuration, training, technical support, and ongoing cloud-based maintenance — rather than physical dispatch boards alone. State and local governments buying under this code are primarily county and municipal public safety departments and 911 communications centers that rely on integrated platforms to route calls across law enforcement, fire, and emergency medical services with reduced data redundancy and improved situational awareness.

White County Board of Commissioners in Georgia posted an RFP on May 22, 2026 (response due June 26, 2026) for computer-aided dispatch software implementation and five-year subscription services for White County 911 Communications. The solicitation emphasizes total cost of ownership, technical capability, implementation approach, training and maintenance support, and vendor past performance across a 100-point evaluation rubric. The contract includes annual subscription and maintenance with NET 30 payment terms, 10% retainage through 50% project completion, then 5% thereafter, and requires mandatory pre-bid attendance on June 8, 2026 at White County Public Safety Headquarters in Cleveland, Georgia. Written questions close June 12, 2026, with responses by June 17, 2026. The system must be modern, GOVCLOUD-based, and capable of supporting interagency dispatch operations while meeting Appendix A technical requirements and system response forms submitted as part of proposal evaluation.