NIGP 83846: Emergency Simultaneous Communication Systems (Voice, E-Mail, Text)

NIGP 83846 Emergency Simultaneous Communication Systems (Voice, E-Mail, Text) is an Item code that encompasses integrated emergency notification and mass communication platforms state and local governments deploy to reach students, staff, parents, community partners, and public safety personnel during critical incidents. The code captures cloud-based systems combining wearable alert devices, visitor management and authentication, integrated dispatch console infrastructure, Computer Aided Dispatch software, reunification services, and real-time emergency mapping — all built around simultaneous multi-channel delivery (voice, SMS, email, mobile app) coordinated from a single platform. Solicitations under this code come from school districts, county public safety agencies, and airport authorities. School districts dominate the recent activity, seeking integrated emergency management suites that address both internal staff alerting and community notification while meeting regulatory compliance (Georgia House Bill 268, FERPA) and operational interoperability with existing dispatch infrastructure. County-level public safety authorities and regional entities solicit for Next Generation 9-1-1 ESInet modernization, which embeds mass communication capabilities within broader emergency services IP networks and CAD integration. The code also captures standalone or semi-integrated systems for wearable alert badges, mass notification licensing, and visitor management paired with audio-visual alerting.

Recent activity concentrates in Georgia, with multiple school districts (Richmond County Board of Education, Cherokee County School District, Bibb County Public Schools) and county governments (Macon-Bibb County, White County Board of Commissioners) issuing RFPs. West Ottawa Public Schools in Michigan and Santa Clara County in California represent secondary activity. Richmond County Board of Education posted RFP #26-218 for a four-component Emergency Management Support System (CrisisAlert wearable buttons, Safety Blueprint mapping, Enhanced Visitor Management, and Reunification) covering 5,000 employees and 29,000 students, with proposals due November 9, 2026 and a three-year term beginning January 1, 2027. Cherokee County School District solicited a mass communication system (MCS-2027) with an October 15, 2026 deadline through the Euna Procurement portal. Macon-Bibb County issued an RFP for comprehensive Next Generation 9-1-1 ESInet and public safety communications modernization with a sealed-proposal deadline of August 27, 2026, requiring vendors to demonstrate a minimum of five years of NG911 operational deployment experience and maintain integration with existing Harris radio systems and Tyler Technologies CAD. White County Board of Commissioners sought a GOVCLOUD-based Computer Aided Dispatch system with mandatory pre-bid attendance (June 8, 2026) and a June 26, 2026 proposal deadline. West Ottawa Public Schools, Michigan solicited sealed bids for Singlewire/Visitor Aware Alert Badge infrastructure (1,000 InformaCast Reach Licenses, 830 wearable badges, and JumpStart implementation) due August 3, 2026. Santa Clara County issued RFQs for Motorola radios and accessories for the Sheriff's Office (June 2026 and July 2026 rounds).