NIGP 99038: Emergency Personnel Recall Service

NIGP 99038 Emergency Personnel Recall Service is an Item code that covers software platforms, staffing services, and equipment procurement for emergency dispatch, incident management, shelter operations, and disaster response. State and local governments buying under this code solicit Computer Aided Dispatch systems for 911 communications centers, cloud-based emergency management platforms for schools and districts, temporary personnel for transportation and emergency operations, trained staffing for shelter and incident management teams during declared disasters, and push-package equipment and supplies for rapid emergency response. Issuing bodies include county boards of commissioners, emergency management divisions, school districts, fire rescue departments, transit authorities, and court systems. The scope emphasizes rapid deployment capability, compliance with FEMA and NIMS standards, integration with existing public safety infrastructure, and all-inclusive staffing or service pricing covering training, equipment, transportation, and administrative costs.

Recent opportunities show activity across Florida, Georgia, Texas, and California. White County Board of Commissioners in Georgia issued an RFP for a GOVCLOUD-based Computer Aided Dispatch system with a June 26, 2026 response deadline and mandatory pre-bid meeting June 8, 2026, evaluated on a weighted 100-point scale emphasizing total cost of ownership over five years. Bibb County Public Schools in Georgia solicited an RFP for a cloud-based Emergency Management System software suite supporting 38 school sites and over 20,000 students, due May 25, 2026 through BONFIRE, with evaluation weighted toward functional requirements (35 points) and pricing structure (40 points). Collier County Board of County Commissioners in Florida issued an RFP for Major Incident Standby Services pooling qualified contractors for disaster response resources with mobilization within 12 hours and full delivery within 96 hours, due March 18, 2026. Hillsborough County Fire Rescue in Florida posted two ITBs: Emergency Shelter Staffing (ITB-26-00131, estimated $374,610.00 for three years, due March 27, 2026) and Emergency Incident Management Team Staffing Services (ITB-26-00132, estimated $7,401,240.00 for three years, due March 27, 2026), both requiring FEMA certifications and deployment within defined timeframes. Broward County Transit in Florida solicited temporary personnel services (open-end FTA-funded contract, due March 13, 2026) supporting 24/7 public transportation operations with personnel assigned within three business days. Galveston County, Texas issued an RFP for push package equipment and services by March 27, 2026, and the Texas Department of Information Resources solicited a Master Cooperative Contract for Flood Early Warning Systems technology (RFO DIR-CPO-TMP-608, due January 21, 2026).