ASPG SW Maintenance and Related Services
Closed State & local contract opportunity Posted
- Solicitation number
- 304-26-0364RAG
- State
- Texas
- Responses due
Opportunity facts
- Jurisdictions
- NIGP code
- UNSPSC codes
- 81112200 Software maintenance and support
- 81112218 Network application software maintenance
- 81112215 Content management software maintenance
- 81112201 Maintenance or support fees
- 81112208 Security and protection software maintenance
- 81112204 Operating system software maintenance
- 81112216 Educational or reference software maintenance
- 80161604 Information technology IT management services
- 81111811 Technical support or help desk services
- 81161501 Software application administration service
Show all 27
- 81112203 Firmware patching or upgrade service
- 81112214 Content authoring and editing software maintenance
- 71131022 Production system optimization service
- 81111802 Mainframe administration services
- 81112206 Information retrieval or search software maintenance
- 81112207 Video conferencing software maintenance
- 81112209 Development software maintenance
- 81112210 System management software maintenance
- 81112211 Enterprise resource planning software maintenance
- 81112219 Computer game or entertainment software maintenance
- 81112221 Point of sale software maintenance service
- 81112222 Facility operation and maintenance management software maintenance
- 81112217 Industry specific software maintenance
- 81112205 Database management system software maintenance
- 81112220 Server software maintenance
- 81112212 Customer relationship management software maintenance
- 81112213 Accounting software maintenance
- Point of contact
-
- Rene Gonzales rene.gonzales@cpa.texas.gov (512) 463-8692
Opportunity details come from txsmartbuy.com. Updated .
About this opportunity
The Texas Comptroller of Public Accounts (CPA) has released a Request for Offers (RFO) solicitation number 304-26-0364RAG for Advanced Software Product Group (ASPG) Software Maintenance and Related Services across Travis County and multiple Austin City jurisdictions. The procurement seeks a contractor to provide comprehensive software maintenance and technical support services for CPA's existing MegaCryption Software, with an initial contract term from September 1, 2025, through August 31, 2026, and potential extensions up to three additional one-year periods through August 31, 2029. Required services include 24/7 help desk support, error corrections, software updates, and upgrades within an IBM z15 T01 8561-504 mainframe environment with potential upgrade to an IBM zNext in November 2025. The RFO mandates strict data security and confidentiality compliance, with offer submissions due by April 7, 2025, at 2:00 p.m. CT. Evaluation will be conducted using a best value methodology with three primary criteria: Respondent's past performance, qualifications, and experience (20%), compliance with CPA specifications (50%), and cost (30%).
The procurement includes specific requirements for HUB (Historically Underutilized Business) Subcontracting Plan submissions, indicating a preference for diverse vendor participation. Respondents must demonstrate comprehensive qualifications in software maintenance, technical support, and ability to operate within complex mainframe environments. While no specific incumbent vendor is mentioned, the RFO suggests a structured approach to vendor selection that emphasizes technical competence and cost-effectiveness. The contract appears designed to support ongoing software maintenance needs, with potential annual contract values likely ranging between $100,000 and $500,000 depending on specific service requirements and scope. Successful vendors must comply with various state regulations, complete detailed reporting requirements, and demonstrate capability to provide continuous, high-quality software maintenance services across a sophisticated technological infrastructure.
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