Wiesbaden Commissary Total Maintenance Services
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- HQC01026QE021
- Agency
-
Defense Commissary Agency
Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 238990 All Other Specialty Trade Contractors
- Place of performance
- Wiesbaden Hesse Germany
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Commissary Agency seeks comprehensive maintenance services for the Wiesbaden commissary facility and equipment in Germany, with proposals due August 21, 2026. This is an unrestricted procurement with no set-aside.
Place of performance is Wiesbaden, Germany. The facility spans 61,480 square feet and contains approximately 400+ line items of building systems, infrastructure, and food-handling equipment requiring three tiers of maintenance: preventive maintenance (PM) with scheduled inspections and routine servicing; unscheduled maintenance (UM) with cost estimates due within 14 days and completion within 45 days of approval; and emergency maintenance (EM) with 24/7 response capability and on-site technician arrival within three hours for critical issues. For repairs exceeding EUR3,000, the contractor must stabilize the issue and await government approval before completing full repairs.
The contractor must maintain English-speaking personnel, including a dedicated 24/7 Contract Manager, and complete at least 70 percent of all requested work with internal capacity without subcontracting. All work orders, estimates, and deliverables must be tracked through the government's web-based Service Order Management System (SOMS). The contractor manages installation access passes for direct employees and conducts daily coordination with store management. Reporting requirements include initial and quarterly 100 percent equipment inventories, monthly maintenance findings, and annual refrigerant leak reports. The NAICS code is 238990, All Other Specialty Trade Contractors. PSC is Z1JZ, Maintenance of Miscellaneous Buildings. The base contract period runs September 15, 2026 through September 14, 2027, with two one-year option periods. Amendment 4 (issued August 13, 2026) extended the proposal deadline to August 21, 2026 and updated the pricing worksheet. Solicitation Attachment 8 (posted August 20, 2026) directs bidders to FAR clauses 52.212-1 and 52.212-2 on pages 51 and 54 of the solicitation for bid submission requirements.
Notice text
6 versions
Update #6 · Latest ·
Date: 20 Aug 2026 Response to industry questions: See attached A.15.01.03.17 Solicitation Attachment 8 Question and Answer.
Amendment 4: A.15.01.01(HQC01026QE021 A0004): Updated pricing worksheet by removing contractor workorder system pricing from the worksheet and added a line in the PM section miscellaneous item for inventory variation.
A.15.01.03.10 Solicitation Attachment 1 Pricing Worksheet is renamed to A.15.01.03.10 Updated Solicitation Attachment 1 Pricing
Worksheet
Amendment 3 A.15.01.01 (HQC01026QE021 A0003): Removing CLINs 0004, 1004, and 2004 from the solicitation and resultant contract, and answering questions received from industry.
Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry.
Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Update #5 ·
Amendment 4: A.15.01.01(HQC01026QE021 A0004): Updated pricing worksheet by removing contractor workorder system pricing from the worksheet and added a line in the PM section miscellaneous item for inventory variation.
A.15.01.03.10 Solicitation Attachment 1 Pricing Worksheet is renamed to A.15.01.03.10 Updated Solicitation Attachment 1 Pricing
Worksheet
Amendment 3 A.15.01.01 (HQC01026QE021 A0003): Removing CLINs 0004, 1004, and 2004 from the solicitation and resultant contract, and answering questions received from industry.
Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry.
Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Update #4 ·
Amendment 3 A.15.01.01 (HQC01026QE021 A0003): Removing CLINs 0004, 1004, and 2004 from the solicitation and resultant contract, and answering questions received from industry.
Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry.
Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Update #3 ·
Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry.
Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Update #2 ·
Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
Update #1 ·
The Defense Commissary requires a commercial contractor to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.
The contractor is responsible for three tiers of facility and equipment maintenance:
-
Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.
-
Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.
-
Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.
Operation and Personnel Requirements:
-
Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.
-
System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).
-
Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.
Compliance and Quality Assurance:
-
Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.
-
Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.
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Notice history
| Notice | Type | Posted |
|---|---|---|
| Wiesbaden Commissary Total Maintenance Services | Award Notice | |
| This notice | Solicitation |
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