A.15.01.03.05 Annex E Emergency Criteria WIE.pdf

This document is an Emergency Criteria reference guide that establishes operational standards for identifying facility emergencies requiring immediate vendor response across multiple building system categories.

The criteria are organized into six primary categories. HVAC emergencies include power failure, equipment or compressor failure, failed controllers and sensors, refrigeration fan failures, refrigerant or oil leaks, air conditioning failure in critical areas (sales area, cash cage, communications room), heating failure during heating season, and heating distribution network failures; notably, plug-in refrigeration equipment failures are excluded. Door emergencies encompass any exterior door that cannot be closed and locked, any customer door that cannot be opened manually, and dock leveler malfunctions preventing exterior doors from closing. Electrical emergencies are defined as full or partial power loss in the building excluding scheduled maintenance, with a note that non-working outlets do not qualify unless affecting a larger area or critical operational equipment with no alternative outlet available. Plumbing emergencies include bathroom fixtures overflowing onto floors without shutoff valve capability, clogged or backed-up floor drains presenting hazards, unavailable hot water in food preparation areas requiring sanitation, water leaks that cannot be isolated via shutoff valve, and frozen pipe or hose bib breakage; minor leaks or drips are explicitly excluded. Alarm system emergencies include fire alarm activation, security alarm activation, and ventilation fan failures. Equipment emergencies are limited to ovens and proofers with faults preventing operation when no alternate or backup equipment exists, hot food counters, and hot food displays when only one unit is available in the store.