Management & Operations of @america Center, U. S. Embassy Jakarta, Indonesia

The U.S. Department of State's Regional Procurement Support Office (RPSO) Frankfurt is seeking a contractor to provide comprehensive management and operations services for the @america Center at the U.S. Embassy in Jakarta, Indonesia. The procurement encompasses public diplomacy programming development and execution, along with operational, marketing, security, and janitorial services for the facility located in Pacific Place Mall. Key requirements include achieving minimum engagement targets of 2,400 in-person weekly visitors, 2,000 online weekly viewers, and 40 in-person events monthly, with staffing that includes a Project Administrator, Senior Manager, Deputy Senior Manager, Operations Manager, Content and Programming Manager, Partnership Coordinator, and a security team consisting of one supervisory guard and eight security personnel. The government will evaluate proposals using a "Highest Technically Rated with Fair and Reasonable Price" approach, with technical merit as the primary evaluation driver, and only proposals receiving the highest technical ratings will proceed to price evaluation. The deadline for proposal submission is 15:00 Central European Time on February 18, 2026, with questions due by 15:00 CET on February 9, 2026, and a non-mandatory site visit scheduled for February 5, 2026, in Jakarta.

This solicitation is issued as a full and open competition with no set-asides and anticipates award of a single firm-fixed-price Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a contract minimum of $5,000 and a maximum ceiling of $12,500,000 USD over the contract lifetime. The contract will include a one-year base period beginning April 2026, followed by four optional annual renewal periods through March 2031, with all performance conducted on-site at Pacific Place Mall, Level 3, SCBD, Jakarta, Indonesia. All costs must be included in the firm-fixed pricing with no adjustments for cost escalations or currency exchange fluctuations, and contractors must provide Defense Base Act insurance for all personnel regardless of nationality. The solicitation references no incumbent contractor by name, though the amendment notes the current facility operates with approximately 43 staff members that the successor contractor may interview and hire during transition. Pricing is organized across seven Contract Line Items covering management and operations, security services with monthly staffing levels, facility and equipment maintenance, third-party programming support capped at $161,000 in the base year, technology infrastructure, Indonesian Value Added Tax, and Defense Base Act insurance reimbursable at actual cost.