Technical Exhibit A - Key Personnel Job Descriptions and Qualifications.pdf

Technical Exhibit A - Key Personnel Job Descriptions and Qualifications

Position Title: Program Manager

Qualifications:

• Minimum of (10) Years of Program Management Experience, Bachelor’s Degree in related field. Also must possess an (active) IFMA Certified Facility Manager (CFM) Certification, or possess an (active)

PMI Project Management Professional (PMP) Certification, and (active) Maryland CLASS C Drivers

License

Physical Requirements: Primarily Stationary; work environment occurs primarily in an office setting

Job Summary: The Program Manager (PM) has the responsibility for managing the daily operation of the contract, personnel performance, contract requirements and issues related to contract administration. The PM shall supervise the efforts of all Lead positions. The PM shall be hands-on and hold collateral duties in service of the scope of work. The PM shall employ conflict resolution measures for outstanding deliverables, immediately address employee poor performance, or employee conduct issues. The PM shall meet with the

COR on a monthly basis to review contract performance. Meetings shall include review of key performance indicators, analyses of deficiencies and problem resolution. The Program Manager shall comply with applicable U.S. Army and DoD regulations and procedures outlined in this contract regarding, Material and

Supply Management, Key and Lock Control, Management, Maintenance, and Evacuation of Surety and Non-

Surety Buildings, Physical and Operational Security.

Job Responsibilities (high-level overview not intended to capture every task):

1. Shall be responsible for contractor onboarding and facilitating organization access (i.e., CAC cards, computer system access, network access, etc.)

2. Shall be responsible for concept and implementation of project management, logistics, and facility management.

3. Shall direct the operation to ensure facilities are inspected, maintained, repaired and in compliance with facilities maintenance management.

4. Shall identify safety concerns to COR and other required stakeholders.

5. Shall provide a monthly report to the COR to include the status of Excess and Receiving Warehouses, the Facilities Management service orders submitted and completed of all supported buildings, the work requests submitted and completed by the General Maintenance Workers and the status of the Equipment

Management Department to include Calibrations, Mobile Maintenance, Material Handling Equipment

Program and the Property Book and Supply Program.

6. Shall provide a monthly report to all Directors to include the status of Facilities, Warehouses and

Equipment Management as applicable.

7. Shall make sure that all administrative functions relative to contractor performance are accomplished on time and in the required format.

8. Selection and supervision of contract personnel.

9. Shall administer contractor standards of conduct and ensure that contractor perform to contract standards.

10. Shall insure that contractor personnel training occurs and cross training is provided.

11. Shall be responsible for safety of contractor personnel and both contractor and Government owned equipment.

12. Shall ensure proper security clearances are obtained for all contractor personnel as required.

13. Shall coordinate the efforts of all contractor personnel to meet assigned goals.

14. Shall be responsible for adjusting operations and personnel to meet assigned goals.

Position Title: Lead Facilities and Infrastructure Operations Manager

Qualifications:

• Minimum of (10) Years of Facility Management Experience and Bachelor’s Degree in related field, and

(active) Maryland CLASS C Drivers License or

• Minimum of (10) Years of Facility Management Experience and possess an (active) IFMA Certified

Facility Manager (CFM) Certification, and (active) Maryland CLASS C Drivers License

Physical Requirements: Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting and outdoor building maintenance, repair, and inspections

Job Summary: The Lead Facilities and Infrastructure Operations Manager is responsible for all Facilities and

Operations and for supervising all Facilities and Operations contractor staff.

Job Responsibilities (high-level overview not intended to capture every task):

1. Supervise Facilities and Operations staff in activities associated with Facility Inspections, work orders, emergency work orders, service orders, custodial, escorts, general maintenance, preventative maintenance, painters, render safe activities, and life cycle management.

2. Supervise Facility Coordinators to ensure facility monitoring activities and inspections are accurately reported, mitigated, and assessed.

3. Plan and revise work schedules to ensure an even workflow and assure priority service orders and work are handled expeditiously.

4. Coordinate with the COR and Program Manager regarding Facilities and Operations priorities, procedures, and accomplishments.

5. Prepare workload reports and maintain accurate records of activities.

6. Resolve conflicts in accordance with company policies and procedures.

7. Oversee training and mandatory certifications for Facilities and Operations staff and provide technical guidance when necessary.

Position Title: Lead Logistics Operations Manager

• Minimum of (10) Years of Logistics Management Experience and Bachelor’s Degree in related field, and (active) Maryland CLASS C Drivers License or

• Served in the US Military and retained a Logistics – Military Occupation Specialty in a Supervisory capacity for a Minimum of (6) Years, and (active) Maryland CLASS C Drivers License

Physical Requirements: Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting, outdoors, and non-climate controlled warehouse

Job Summary: The Lead Logistics Manager is responsible for all Logistics Operations and for supervising all

Logistics contractor staff.

1. Supervise logistics staff in activities associated with TMDE calibrations, MHE, receiving, shipping, storage, property book, turn-in and delivering excess equipment as a working supervisor.

2. Supervise supply clerk in assuring accurate inventory records of excess equipment.

3. Plan and revise work schedules to ensure an even workflow and assure priority cases are handled expeditiously.

4. Coordinate with the COR and Program Manager regarding logistics priorities, procedures, and accomplishments.

5. Prepare workload reports and maintain accurate records of activities.

6. Resolve conflicts in accordance with company policies and procedures.

7. Oversee training and mandatory certification for logistics staff and provide technical guidance when necessary.

Position Title: Facility Coordinator

• Minimum of (6) Years of Facility Management Experience and Bachelor’s Degree in related field, and

(active) Maryland CLASS C Drivers License or

• Minimum of (10) Years of Facility Management Experience and possess an (active), IFMA Facility

Management Professional (FMP) Certification, and (active) Maryland CLASS C Drivers License

Physical Requirements: Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting, outdoor emergency response, building monitoring and inspections

Job Summary: The Facility Coordinator (FC) has the primary responsibility to monitor and inspect buildings, associated building components, and infrastructure for their life-cycle management. The FC will submit and track, from initiation-to-completion service orders and work orders. Perform various inspections utilizing various prescribed checklists.

1. Inspection of All Life, Health & Safety Equipment: to include fire extinguishers and Automated

External Defibrillators (AEDs) and Eye wash stations.

2. Serves as the Fire Monitor in all CBC buildings to resolve deficiencies that are identified by the base

Fire Chief.

3. Coordinate with Project Engineer to assist with project support and contractor escorting.

4. Policing of the Exterior Grounds up to 50 ft. from the building

5. Responsible for snow removal and spill cleanup as needed.

6. After-hours support will be required for emergency responses to weather or facility-related issues. This includes off hours, weekends, and holidays.

7. Reconciliation of equipment and supplies in all CBC buildings.

8. Emergency Response for floods, mold remediation, bodily fluids, and general housekeeping.

9. Working with building occupants to identify and resolve concerns.

Position Title: Project Engineer

• Minimum of (5) Years of Project Management Experience and Bachelor’s Degree in related field, or

• Minimum of (10) Years of Project Management Experience and possess an (active) PMI Project

Management Professional (PMP) Certification, Physical Requirements: Primarily Stationary; work environment consists of a combination of office setting and outdoor project monitoring and inspections

Job Summary: The Project Engineer (PE) has the primary responsibility to serve a project manager for small/minor and large/major projects – throughout the projects life-cycle including project initiation, project planning, project execution, project monitoring, and project close-out. The PE will facilitate planning and coordinate technical engineering initiatives to make sure they can complete the project within the budget and according to the customer’s schedule. The PE will validate project requirements by researching applicable

UFC’s, NECs, ATFPs guidelines, and applicable regulatory and statutory laws. Develop project charters, communication plans, schedules, and project implementation plans – adjusting specifications for each phase of the project.

1. Develop and administer all elements of the project plan, including management of budget, awarding of work, schedule, etc.

2. Develop and maintain strong relationships with vendors, suppliers, architects, engineers, subcontractors, and government points of contact.

3. Collaborate with the PM to manage day to day field activities of project personnel and ensure that project milestones and dates are met.

4. Ensure that all aspects of the project comply with Government, contract, and safety requirements and support overall construction schedule.

5. Work with team members, partners, and clients to prepare scopes, budgets, assumptions, and constraints for the project.

6. Manage and provide guidance to team members related to the successful delivery across the full project lifecycle.

7. Manage relationship with engineers and designers with a focus on keeping construction documents current, and keeping design aligned with project budget.

8. Lead and manage design development, constructability reviews, design changes and related cost impacts for the project.

9. Assist with project schedule development, responsible for continual updating and scheduling of maintenance, monitoring for adherence, and advisement of potential schedule problem/impact.

10. Manage project/facilities team and delegate task to ensure project priorities are being addressed timely and that proper emphasis is placed on activities that are material to the project progress. Review project documents and/or requirements to confirm contract/purchase order scope is maintained in accordance with contractual requirements. Verify contractor and/or vendor has adequate information to supply required material, labor, and equipment to complete required work scope within scheduled time durations.

11. Responsible for submittal tracking, project logs; all processing, coordination, and documentation as required to facilitate project. Maintain official project log and documentation files.

Position Title: General Maintenace Worker

Qualifications: Minimum of (8) Years of Residential or Commercial Carpentry Experience and High School

Diploma or GED, and (active) Maryland CLASS C Drivers License

Physical Requirements: Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting, outdoor emergency response, building repair and maintenance

Job Summary: The General Maintenace Work performs a variety of tasks involving the general maintenance, preventative maintenance, and repair of government buildings, premises, and varied equipment, and performs other duties consistent.

1. Remove, Install, and/or Repair Drywall. Replacement of insulation.

2. Remove, Install, and/or Repair Doors, Locks, and Windows and associated components.

3. Remove, Install, and/or Repair Floors (Carpet, tile, laminate, vinyl plank, hardwood, etc.).

4. Remove, Install, and/or Repair of faucets, P-Traps, and toilets. Repair broken or leaking pluming to avoid water damage.

5. Remove, Install, and/or Repair various building and/or infrastructure equipment.

6. Adjust functional parts of devices or control instruments, using hand tools, levels, plumb bobs, or straightedges.

7. Fix potential or existing safety hazards to avoid community injury.

8. Replace light bulbs, broken/missing outlets, and stained/missing ceiling tiles.

9. Perform various woodworking and concrete patching tasks.

10. Complete the daily execution of service order tickets/log.

Position Title: Warehouse Technician

Qualifications: Minimum of (2) Years of Warehouse Experience and High School Diploma or GED. Also must possess an (active) OSHA Forklift Certification, and (active) Maryland CLASS C Drivers License

Physical Requirements: Must be able to pull and lift minimum of 50 pounds; work environment consists of a combination of office setting, outdoors, and non-climate controlled warehouse

Job Summary: The Warehouse Technician is responsible for the Shipping, Receiving, and Storage of material the goes the organization warehouses.

1. Supports customers request to facilitate shipping of various item through third carrier. Tracks shipments to destination and provided feedback to customer.

2. Process shipment discrepancies, returns, and outgoing shipments from the warehouse.

3. Delivers various material received, off-loads material of various sizes, conducts inspection and sorting, item accountability, completes mandatory receipt documentation, schedules delivery of various supplies and equipment.

4. Operates a variety of trucks, forklifts, and tools to perform assigned logistics warehouse tasks.

5. Supports the disposition of all Government owned excess material/furniture/equipment, etc.

6. Picks-up equipment of varying size – including preparation and palletization for transport; preparation of requisite paperwork, and turn-in to the warehouse for temporary storage or drop-off at the Logistics and Readiness Center (LRC) located in Aberdeen, Maryland or Defense Logistics Agency (DLA) located in Ft. Meade, Maryland for final disposition.