Draft Solicitation Task Order PWS.docx

DRAFT TO - PERFORMANCE WORK STATEMENT

Facilities Infrastructure and Logistics Operations Support Services (FI&LOSS) US Army Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC)

1.0 SCOPE. The Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC) requires facilities and infrastructure maintenance and operations services and logistics support services to include: property book management support; supply operations; warehouse receiving and delivery service; excess equipment turn-in services; equipment management program building custodian services; snow removal services and on demand facilities maintenance support; and repair services for facilities as identified in the attachments to the Performance Work Statement (PWS).

1.1 Background. The Combat Capabilities Development Command Chemical Biological Center (DEVCOM-CBC), provides executive management of Army and Joint service Nuclear, Biological, and Chemical (NBC) defense research development, and engineering programs for NBC defense systems, and serves as the single executive agent throughout each program’s life cycle. DEVCOM-CBC and other tenant agencies on APG require facilities and logistics services beyond what can be provided by the installation’s Directorate of Public Works (DPW).

1.2 Objective. The objective of the task order is to obtain facilities and logistics services for DEVCOM-CBC buildings and surrounding areas. The work to include: facility operations, maintenance, and asset management; property book management support; supply operations; warehouse receiving and delivery service; excess equipment turn-in services; equipment management program; moving and transportation services; facility maintenance and repair services; grounds management; and snow removal (See Attachment 1 – DEVCOM-CBC Facilities Matrix).

1.3 Administration. The contract is a single award, Indefinite Delivery/Indefinite Quantity (ID/IQ) contract with individual task orders. The contract is administered through performance-based practices, when applicable and practical, and a Quality Assurance Surveillance Plan (QASP) as the overarching management tool in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.6, Performance Based Contracting.

1.3.1 Period of Performance. The period of performance is:

Note: For proposal purposes, One (1) Year Base and Four (4) One (1) Year Option Years upon an effective date after award with a Six (6) Month Option Period IAW FAR 52.217-8 Option the Extend Services.

2.0 APPLICABLE DOCUMENTS. Documents listed below form a part of the contract to the extent invoked by specific reference in other paragraphs of the contract. If a document is referenced without indicating the specific paragraph as being applicable, then the document is applicable in its entirety, or as specified in the individual task or delivery order. For the purposes of the PWS, “Required”, as it applies to the paragraph, means the requirements contained in the directly cited document are contractually applicable to the extent specified. The term “For Guidance Only” means the document is not contractually required and is provided for guidance and information only. Army Regulations, Pamphlets, Directives, and Technical Bulletins may be obtained from http://armypubs.army.mil and DOD Manuals may be obtained from https://www.esd.whs.mil/directives/issuances/dodm. Documents specified below are required unless otherwise specified (Additional documents will be included with individual task orders as applicable).

C.2.1 Army Regulation 25-2, Army Cybersecurity, 4 April 2019 C.2.2 Army Regulation 190-13, The Army Physical Security Program, 27 June 2019 C.2.3 Army Regulation 200-1, Environmental Quality, Protection & Enhancement, 13 December 2007 C.2.4 Army Regulation 210-14, Installation Status Report Program, 19 July 2012 C.2.5 Army Regulation 210-20, Real Property Inventory Management, 16 May 2005 C.2.6 Army Regulation 381-12, Threat Awareness and Reporting Program, 1 June 2016 C.2.7 Army Regulation 385-10, The Army Safety Program, 24 July 2023 C.2.8 Army Regulation 420-1, Army Facilities Management, 27 March 2013 C.2.9 Army Regulation 710–2, Supply Policy Below the National Level, 28 March 2008 C.2.10 Army Regulation 725-50, Requisition, Receipt, and Issue System, 15 November 1995 C.2.11 Army Regulation 735–5, Property Accountability Policies, 9 November 2016 C.2.12 Army Regulation 750-1, Army Materiel Maintenance Policy, 2 March 2023 C.2.13 Army Regulation 750-43, Army Test, Measurement, and Diagnostic Equipment, 24 January 2014 C.2.14 Army Pamphlet 710-2-1, Using Unit Supply System (Manual Procedures), 1 December 2016 C.2.15 Army Pamphlet 750-1, Army Materiel Maintenance Procedures, 02 February 2023 C.2.16 Army Pamphlet 750-8, The Army Maintenance Management System (TAMMS) User Manual, 22 August 2005 C.2.17 Army Directive 2014-05, Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors, 7 March 2014 C.2.18 DoD Manual 8140.03-M, Cyberspace Workforce Qualification and Management Program, 15 February 2023 C.2.19 Technical Bulletin 43-180, Calibration and Repair Requirements for the Maintenance of Army Materiel, 1 September 2023 C.2.20 Technical Bulletin 43-0142, Safety Inspection and Testing of Lifting Devices, 28 February 1997 C.2.21 Technical Bulletin 750-25, TMDE Calibration and Repair Support (C&RS) Program, 1 April 2022 C.2.22 Engineer Manual 385-1-1, Safety and Health Requirements, 30 November 2014 C.2.23 Unified Facilities Criteria 3-560-01 Operations and Maintenance: Electrical Safety, 7 July 2017 C.2.24 DEVCOM-CBC Material Handling Equipment Policy, 5 February 2015 or current version C.2.25 DEVCOM-CBC SOP, Responsibilities for Standards and TMDE System Record and Recall System, 5 February 2015 or current version C.2.26 DEVCOM-CBC Desktop Guide, Property Accountability, June 2017 or current version C.2.27 DEVCOM-CBC Logistics External Standard Operating Procedures, 27 June 2017 or current version C.2.28 DEVCOM-CBC Logistics Internal Standard Operating Procedures, 6 July 2017 C.2.29 All applicable Occupational Safety and Health (OSHA) Laws and Regulations C.2.30 All applicable American National Standards Institute (ANSI) regulations C.2.31 All applicable American Society Mechanical Engineers (AMSE) Standards C.2.32 OSHA 1910.179, Overhead and Gantry Cranes C.2.33 OSHA 1910.184, Slings C.2.34 ANSI B30.2, 1996 Overhead and Gantry Cranes C.2.35 ASME B30 Series as related to slings, hooks, monorails, hoists, and gantry cranes, etc.

C.2.36 Code of Federal Regulations Part 778.105, Determining the workweek C.2.37 Code of Federal Regulations Part 1910.178(l), Occupational Safety and Health Standards, Materials C.2.37 C.2.38 Handling and Storage, Powered Industrial Trucks, Operator Training

3.0 REQUIREMENTS. The Contractor, as an independent Contractor and not as an agent of the Government, shall provide the necessary resources (except as furnished by the Government as described herein) to accomplish the following requirements in accordance with (IAW) the PWS. The Contractor shall follow all applicable federal, state, local, and Army regulations when working on-site.

3.1 General.

3.1.1 Hours of Operation. The official work hours shall be 6:00AM – 6:00PM Monday – Friday. No Regular Day Off is authorized for any Contractor Personnel.

3.1.1.1 The Contractor shall provide an on-site qualified Program Manager during work hours not to exceed (40) hours per week, excluding U.S. Federal Holidays. The Program Manager shall be accessible (24) hours a day (7) days a week, to administer and facilitate all services IAW with the PWS.

3.1.1.1.1 U.S. Federal Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday will be observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).

3.1.1.2 Telework is not authorized for Facility Coordinators, Warehouseman, and General Maintenance Personnel – due to the requirements of the position. The Contractor can authorize an alternate work schedule – (10) hour workdays for Facility Coordinators, Warehouseman, and General Maintenance Personnel – not to exceed (40) hours per work week. The Contractor shall schedule days off as to always maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS.

3.1.1.2.1 No telework or alternate work schedule is authorized for Facility Monitors. Work schedule for Facility Monitors shall be aligned with official work hours.

3.1.1.2.2 Telework is authorized on Fridays only for remaining Contractor Personnel. The Contractor shall perform telework under conditions not to affect operations or the ability to meet the deliverable requirements as outlined in the PWS. The Program Manager shall monitor Contractor deliverables and performance during a telework posture.

3.1.1.3 The Government contemplates the Program Manager, Facility Coordinators, Facility Monitors, and General Maintenance Personnel will be required to provide support after work hours – not to exceed (240) hours/(12.5%) per position. The Government contemplates the Program Manager, Facility Coordinators, Facility Monitors, and General Maintenance Personnel will occasionally be required to work in staggered shifts after 6:00PM (i.e., as prescribed by a work plan, emergency repairs, access control, etc.); however, the support is designed for the Government to have a formal channel to quickly communicate after-hour concerns or quickly provide urgent updates. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within the PWS.

3.1.1.3.1 The Contractor shall adjust the start and end time of the workweek to ensure the normal pay-week does not exceed (40) hours and is within core work hours IAW the Base IDIQ PWS paragraph C.3.1.1.2. The 29 CFR Part 778.105 states a Personnel workweek is a fixed and regularly recurring period of (168) hours – (7) consecutive (24) hour periods, and the workweek does not have to coincide with the calendar week and may begin on any day and at any hour of the day.

3.1.1.3.2 The Contractor shall coordinate and get approval from the Contracting Officer’s Representative (COR) for all work conducted outside of work hours.

3.1.3.4 Base Closing. Notification of the base closing and delayed arrival due to inclement weather will be announced on local radio and TV news. The COR will inform the Program Manager of approved early dismissal. The Contractor shall perform certain functions (i.e. flood, snow removal, etc.) while APG is officially closed. The Contractor shall provide specified support Personnel to travel the installation to conduct pre-event salting, snow removal, etc. (i.e., sidewalk, entryway, etc.) IAW the PWS in the event of a base closure. The Contractor shall schedule work hours and after work hour. The Contractor shall identify and coordinate with the COR any work activity with the potential of exceeding work hours. The COR will verify obligation and approve work activity prior to the Contractor proceeding.

3.1.2 The Government will provide, without cost, office space for Operations and Program Management. The Government will furnish office space which will be co-located with DEVCOM-CBC C4 Government Staff designed to support a collaborative working environment, sharing information, and support of FI&LOSS functions for DEVCOM-CBC customers. The Contractor shall use land, facilities and utilities provided by the Government for the performance of work IAW the PWS. The Contractor shall not construct any new buildings, facilities, or structures on Government property nor make any structural changes or alterations on the provided buildings without the express written approval of the DEVCOM-CBC C4 Director via the Contracting Officer (KO). The Contractor shall report structural repairs, as determined by a structural engineer, required during the term of the contract to the COR for appropriate action. The Contractor shall maintain a supervisory responsibility of all Personnel during PWS execution. All feedback from the DEVCOM-CBC C4 Government Staff will be communicated to the Program Manager or designated Contractor Supervisor to include: feedback on performance; staff-related issues; or general information required to perform contract deliverables via email to the COR and KO.

3.1.3 The Contractor shall appoint a Program Manager who shall supervise all Contractor and sub-Contractor Personnel. The Contractor shall designate an alternate point of contact (POC) to the COR in the absence of the Program Manager. The Contractor shall identify an alternate POC with the Program Manager requisite qualifications IAW the PWS to the COR in the event the Program Manager absences are longer than (14 )consecutive days. The Contractor shall designate a new permanent Program Manager within (21) calendar days of the position being vacant.

3.1.4 The Contractor shall be responsible for providing all consumables, and general office supplies to fulfill the requirements of the task order.

3.1.5 Safety & Health. The Contractor shall comply with the safety requirements IAW the Base IDIQ PWS. Onsite Contractors shall not use radioactive material or equipment generating ionizing radiation unless approved by the DEVCOM-CBC Radiation Safety Officer. The Contractor shall perform all repair, maintenance, construction, and demolition in compliance with Army Regulation 385- 10, Army Safety Program dated 24 July 2023, and US Army Safety and Health Manual Engineers Manual (EM) 385-1-1.

3.1.6 Work regarding any repair or modification to a facility under the contract will not infringe upon the installations directed capabilities and are only to be conducted when the installation cannot support the requested services due to timeline, capacity, cost, etc., or it work has been determined as Above Common Level of Service. The Contractor shall execute work under the paragraph by adhering to the DEVCOM-CBC C4 workflow approval process via the COR.

3.2 Facilities and Infrastructure Operations and Services. The Contractor shall provide facilities and infrastructure, maintenance and preventative maintenance support and repair services IAW paragraph C.3.2. of the Base IDIQ PWS. The Contractor shall provide the following services for all the identified buildings (See Attachment 1 – DEVCOM-CBC Facilities Matrix).

3.2.1 Facilities Inspection. The Contractor shall assess facilities to determine the condition of systems. The Contractor shall evaluate and plan for short and long-term repairs. The Contractor shall conduct regular facility inspections to identify: building and component deficiencies; regular facility monitoring for cleanliness; space management; key inventory management; submission and tracking of service orders and work orders with the APG DPW; inspection, replacement & disposal of fire extinguishers; and automated external defibrillators (AEDs).

3.2.1.1 The Contractor shall quarterly inspect all DEVCOM-CBC assigned facilities with the DEVCOM-CBC G4 Facility Manager Leads or building custodians and complete the ISR inspection checklists. Contractor shall ensure inspections are scheduled, completed accurately, completely and consistently between all DEVCOM-CBC facilities. The Contractor shall also ensure all ISR findings are compiled and submitted to COR and Facilities Division Chief in the format required by the Department of the Army and IAW Installation policy & Garrison timelines. The Contractor shall provide completed ISR Reports quarterly at the end of the rating period to the COR and Facilities Division Chief.

3.2.1.2 The Contractor shall perform comprehensive standard quarterly facility, infrastructure, and structure inspections (i.e., building exterior, building interior, parking lot, roof, plumbing, electrical, etc.) utilizing an approved Government checklist to monitor for deficiencies and degradation (See Technical Exhibit F – DEVCOM-CBC G4 Facility Inspection Checklist).

3.2.1.3 Safety Inspections. The Contractor shall monthly inspect safety equipment and provide a comprehensive digital list to include: the name; model; building location; physical location; status of the equipment; and the associated expected lifecycle. The list to include: touchless faucets (battery replacement), water filters (filter replacement), and eyewash stations shall be inspected. The Contractor shall report any issues to include: any fire; safety; security, mechanical; or quality of life issues to the to the COR and Facilities Division Chief for resolution immediately.

3.2.1.3.1 The Contractor shall perform semi-annual inspections for all automatic restroom faucets, water fountains, water coolers, and their associated components. The Contractor shall indicate lifecycle replacement review in the inspections. The Contractor shall maintain a digital repository and provide all semi-annual reports to the COR and the Facilities Division Chief (See Technical Exhibit V – Water Fountain and Water Cooler Checklist).

3.2.1.4 Automated External Defibrillators (AEDs). The Contractor shall inspect and track the life cycle and perform quarterly inspections for all AEDs. The Contractor shall provide all quarterly reports to the COR and Facilities Division Chief.

3.2.1.4.1 The Contractor shall notate any items needing replacement on the quarterly report to include a cost to repair/replace.

3.2.1.4.2 The Contractor shall track the status of items ordered for replacement or replenishment of failing items.

3.2.2 Service Orders. The Contractor shall provide support to the Government Facilities Managers in the submission and tracking of all service orders (i.e., demand maintenance orders). The Contractor shall track all service orders from initiation to completion. The Contractor shall comply with established the DPW processes when submitting an Army Maintenance (ArMa) service order ticket. The Contractor shall maintain a comprehensive digital repository to track all service orders (See Technical Exhibit B – Service Order Submission Form).

Note: For proposal purposes, DEVCOM-CBC typically generates approximately 100 service orders per month.

3.2.3 Work Orders. The Contractor shall provide support to the Government Facilities Managers in the preparation, coordination, and tracking of all annual sustainment, repair, and maintenance (SRM) projects (i.e., DA 4283 Work Request). The Contractor shall support the development of organization five-year work plan (i.e., capital investment strategy). The Contractor shall maintain a comprehensive digital repository to track all work orders (See Technical Exhibit C – DA 4283 Submission Form).

Note: For proposal purposes, DEVCOM-CBC typically generates approximately 50 work orders per month.

3.2.4 Facilities & Infrastructure - Minor General Repair and Minor General Construction Services. The Contractor shall provide minor repair and minor construction services for infrastructure and facilities components (i.e., renovation of an office, lobby, storage room, etc.). The Contractor shall provide project management oversight from project initiation to completion. The Contractor shall coordinate all proposed minor repairs and minor construction through established DEVCOM-CBC C4 workflow approval process provided to the Contractor by the COR. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources. The Contractor shall coordinate all proposed minor repairs and minor construction through established DEVCOM-CBC C4 workflow approval process provided to the Contractor by the COR. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources (See Technical Exhibit D – Minor Project Service Form).

3.2.4.1 The Contractor shall provide project estimation and project schedules for each Minor General Construction Project – cost estimates shall be developed utilizing CostWorks RSMeans software, and project schedules shall be developed utilizing Microsoft Project. The Contractor shall purchase the required software/license(s) and stand-alone laptop(s) for Contractor use (the application software shall not be connected to the Government’s network).

3.2.5 Facilities & Infrastructure – General Maintenance Services. The Contractor shall provide general maintenance and preventative maintenance for designated infrastructure and buildings, and associated building components to include: carpentry; electrical; plumbing; interior finishes; valve replacement; concrete patching; filter changes; power washing; window; locks and door repairs or replacements; fabrication and installation of interior office signage; and lighting, etc. The Contractor shall coordinate all proposed minor repairs and minor construction through the established DEVCOM-CBC G4 workflow approval process provided to the COR and Facilities Division Chief. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources. The Contractor shall not conduct any work activities involving activities such as chemical or biological agents, toxins, or radiation emitting sources (Technical Exhibit E – General Maintenance Service Form).

3.2.5.1 Signage. The Contractor shall be responsible for acquiring, maintaining, and installing interior office room signage (Technical Exhibit F – Sign Template Standards).

Note: For proposal purposes, approximately (15) Example #1 signs are required per month.

Note: For proposal purposes, approximately (15) Example #2 signs are required per month.

3.2.6 Lightning Protection System (LPS) Maintenance. The Contractor shall provide qualified Personnel to conduct LPS testing bi-annually and mitigate any LPS deficiencies for Ammunition and Explosive (A&E) facilities while noting LPS codes applicable to A&E facilities are more stringent than the LPS codes applied to standard facilities. The Contractor shall ensure qualified Personnel, LPS testing, and mitigation are IAW principal criterion for explosive safety standard, Manual DoD 6055.09-M, DOD Ammunition and Explosives Safety Standards, and National Fire Protection Association (NFPA) 780, Standard for the Installation of Lightning Protection Systems. The Contractor shall immediately report all LPS deficiencies to the COR and Facilities Division Chief.

3.2.7 Paint Maintenance. The Contractor shall paint interior and exterior surfaces, both buildings and structures, on a routine schedule requiring paint maintenance. The Contractor shall prepare all surfaces for painting to include: patching or repairing holes or marks on walls and all damaged corners. The Contractor shall clean the surfaces and make-ready for painting after patching the walls. The Contractor shall remove hardware and hardware accessories, light fixtures, and items in places not to be painted or provide protection such as taping or masking for ornamental moldings, prior to surface preparation and painting. The Contractor shall protect floors from soiling and paint spills with suitable protective cover. The Contractor shall be responsible for moving and protecting furniture and protecting all surfaces from paint splatters. The Contractor shall be responsible for replacing fixtures removed to facilitate the work. The Government will provide all necessary paint, painting supplies, and equipment to include: brushes; rollers; buckets; mixers; drop cloths; scrapers; and sanding gear. The Government will provide the Contractor with interior and exterior approved paint color schemes required to complete the work.

3.2.7.1 The Contractor shall assist the Government with scheduling to not impact building occupants.

3.2.7.2 The Contractor shall prepare all surfaces for painting. The Contractor shall apply a minimum of (1) coat of primer before paint is applied. The Contractor shall apply a minimum of (2) coats of paint to every paint maintenance project.

Note: For proposal purposes, DEVCOM-CBC has (180) buildings/structures total projected on a paint maintenance schedule.

3.2.8 Snow & Ice Removal Services. The Contractor shall be solely responsible for the Priority 1 areas to include: sidewalks, entryways, emergency exits, stairs, loading docks, handicap ramps, ramps and lifts. The Priority (1) areas totaling (21) buildings delineated in RED shall be serviced by the Contractor; and Priority (2) areas delineated in BLUE reflect areas will be serviced by the DPW (See Technical Exhibit H - Snow and Ice Removal Map (Table A – Snow Removal Activities). The Government will provide salt to be pick-up at a designated location (bldg. E2194) for the Edgewood Area, APG. If salt is unavailable, the Contractor shall purchase chloride-based salt and will be reimbursed as a minor service order support cost. The Government will approve the pre-staging areas for salt.

3.2.8.1 The Contractor shall be responsible for treating and clearing all Priority (1) areas prior to any delayed Base Opening times of snow and ice to include: sidewalks, entryways, emergency exits, stairs, loading docks, handicap ramps, ramps and lifts. The Contractor shall conduct pre-event salting, with chloride-based salt, ahead of forecasted snow/precipitation edge-to-edge of impervious surfaces and remove excess salt (i.e., swept up) within (4) hours of the weather event precipitation ceasing.

3.2.8.1.1 The Contractor may not be able to keep up with the snow removal for snow fall exceeding (48) inches in a single snowfall and shall continue as soon as possible after the snow has stopped falling.

3.2.8.2 The Contractor shall regularly monitor impending weather to determine manpower scheduling, mobilization, and snow removal activities. The COR shall participate in the DPW destructive weather calls and provide pertinent information to the Contractor regarding base closures and the DPW snow and ice removal activities. The COR will coordinate with the DPW to align snow removal activities. The DPW will be solely responsible for snow removal from primary roads, secondary roads, and specifically delineated sidewalk areas and parking lots. The Contractor shall provide snow removal plans to the Government prior to mobilization participate in the Government destructive weather calls.

3.2.8.3 The Government may require snow removal operations outside of regular work hours, to include: weekends and/or holidays. The Contractor shall complete snow and ice removal during normal work hours or non- work hours in a manner not resulting in billable overtime charges to the Government.

3.2.8.3.1 Snow & Ice Removal Activity during work Hours. The Program Manager shall coordinate the snow and ice removal plan with the COR a minimum of (72) hours in advance for each event. The COR will review the snow and ice removal event plan and provide comments within (24) hours. The COR will approve each snow and ice removal event plan prior to the Contractor mobilization. Once mobilized, the Contractor shall provide a minimum of two (2) daily updates to the COR to include: mobilization day/time and start location; day/time to reference all areas cleared with Employee name; demobilization day/time; overall list of Personnel in support of the snow and ice removal activities; and provide a report of any accidents and/or damage for the day/event.

3.2.8.3.2 Snow & Ice Removal Activity during Non- Work Hours. Snow and ice removal activities shall not occur during holidays or weekends unless the COR provides written authorization. The Contractor shall be required to contact the COR a minimum of (72) hours in advance for guidance and written authorization for holiday and weekend snow and ice removal. The Program Manager shall coordinate snow and ice removal activities contemplated after work hours (6:00PM. – 6:00AM) with the COR by providing a snow and ice removal plan for each event. The COR will review the snow and ice removal event plan and provide comments within (24) hours. The COR will approve each snow and ice removal event plan prior to the Contractor mobilization. Once mobilized, the Contractor shall provide a minimum of two (2) daily updates to the COR and the DEVCOM-CBC G4 Director to include: mobilization day/time and start location; day/time to reference all areas cleared with Employee name; demobilization day/time; overall list of Personnel in support of the snow and ice removal activities; and provide a report of any accidents and/or damage for the day/event.

3.2.9 Janitorial & Custodial Services. The Contractor shall provide the following services for identified buildings (See Attachment 1: DEVCOM-CBC Facilities Matrix). The Contractor shall digitally track weekly activity and provide the findings to the COR and Facilities Division Chief.

3.2.9.1 The Contractor shall provide: sweeping; vacuuming; mopping; scrubbing; waxing and polishing floors; carpet shampooing; high and low dusting; and washing/cleaning of entrances, foyers, vestibules and interior doors; all interior window cleaning and all ground level exterior window cleaning - specifically to include: the glass window apron side jams and facades; dusting and cleaning of installed light fixtures, radiators, screens, exposed fans and ducts in finished spaces, hardware, furniture, air conditioning grills, louvers, ducts, and similar equipment; cleaning and servicing restrooms, toilets, shower stalls, shower rooms, and slop sinks; trash removal from offices and centrally staged recycling areas; policing garbage racks and dumpsters; and related janitorial activities. The Contractor shall provide janitorial services designated exterior area to include: smoking area, perimeter, and courtyard. The Contractor shall provide both routine and emergency janitorial and custodial services to include: cleaning and sanitizing of any bodily fluids. The Contractor shall inspect and clean the Common Areas, Conference Rooms, and Training Rooms weekly.

3.2.9.1.1 Emergency Response. The Contractor shall contain, clean-up, and remove spills, as necessary. The Contractor shall provide emergency custodial services to include: cleaning and sanitizing of any bodily fluids. The Contractor shall provide emergency clean-up for water leaks, floods and spills and ensure areas are cleaned, dried, and treated for mold. Contractor shall shampoo carpet affected by mold.

3.2.9.1.2 Mold Remediation. The Contractor shall be required to employ industry best practices and mitigate all mold in the affected area (up to 1,000 sf ft per request) if mold is present. The Contractor shall determine the appropriate resources required to execute the requirement IAW the PWS.

Note: For proposal purposes, (12) major events (flooding, etc.) and (36) minor events (minor spill/clean-up) per year should be anticipated.

Note: For proposal purposes, (12) mold remediation services per month.

3.2.9.1.3 Pest Control. The Contractor shall provide removal of dead pests and rodents concurrently with routine janitorial custodial services. Contractor shall utilize commercial over-the-counter treatments to prevent or kill pests’ infestations (i.e., ants, roaches, bees/wasps). Contractor shall utilize commercial over-the-counter treatments to prevent or kill rodent infestations (i.e., mice, rats) concurrent with routine janitorial custodial services.

3.2.9.1.4 Smoking Area Cleaning. The Contractor shall conduct cleaning of facility designated smoking areas to include the perimeter and courtyard exterior trash receptacles. Cleaning is defined as ground vacuuming and/or sweeping of the ground areas and emptying of cigarette and trash receptacles and properly disposed. The Contractor shall change-out of outside trash receptacle bags to maintain functional liners.

3.2.10 Facilities Security Monitor.

3.2.10.1 The Contractor shall act as Security Facility Monitor for required buildings facilitating access control and tracking visitors, issue visitor badges and sign-in. The Contractor shall be responsible for un-locking and locking designated buildings. The Contractor shall open buildings one half hour prior to work hours and locked one half hour after core work hours. The Contractor shall complete Standard Form (SF) 701 Activity Security Checklist daily and submit a summary of Activity Security Checklist to the COR (See Attachment 10 – Standard Form 701 – Example). The Contractor shall immediately report any suspicious activity identified during inspection reported to the COR and the DEVCOM-CBC Security Officer.

3.2.10.2 The Contractor shall serve as an escort to un-cleared visitors (i.e., construction Contractors, DEVCOM-CBC guests, etc.) for any DEVCOM-CBC project. The Contractor shall be available to provide access and escort services during emergency events outside of routine hours (nights/weekends) as necessary.

Note: For proposal purposes, DEVCOM-CBC typically receives approximately (25) visitors per year projected requiring an escort.

3.2.10.3 The Contractor shall participate in Force Protection/ Chemical Accident or Incident Response and Assistance/BAIRA (Biological Accident or Incident Response and Assistance) exercises. The DEVCOM-CBC G4 Director in collaboration with the DEVCOM-CBC G3/5 Director will communicate the procedures and level of support required for all emergency exercises or actual events with the Contractor via the COR.

Note: For proposal purposes, approximately 4 events annually.

3.2.10.4 Access Control. The Contractor shall unlock the primary access doors to the required buildings at the start of each regular workday 5:30AM and lock each of the doors at the end of the workday 6:30PM.

3.10.5 The Contractor shall perform a quarterly physical security inspection (See Technical Exhibit F – DEVCOM-CBC G4 Facility Inspection Checklist).

3.2.11 Fire Prevention Monitor.

3.2.11.1 The Contractor shall act as the Fire Prevention Monitor of assigned buildings and infrastructure and coordinate fire prevention and fire safety inspections for the organizations. The Contractor shall support fire prevention activities by tracking all the deficiency reports furnished by the Government Fire Marshal/Inspector and process all deficiencies for corrective action to include: submitting service orders; processing DA 4283 work authorization packages; or submitting minor service order requests; and provide feedback to the COR and Facilities Division Chief on the status of the fire violation and associated repair through final resolution. The Contractor shall provide monthly reports to the COR and Facilities and Infrastructure Division Chief.

3.2.11.2 The Contractor shall develop NFPA compliant fire evacuation plans and coordinate all fire evacuation plans with the COR and Installation Fire Department for approval.

3.2.11.3 The Contractor shall inspect and track the life cycle of facility safety equipment to include: touchless faucets; water filters; and eyewash stations monthly. The Contractor shall provide monthly reports to the COR and Facilities Division Chief.

3.2.11.4 The Contractor shall inspect and track the life cycle of all fire extinguishers located in buildings and infrastructure assigned to the organization monthly. The Contractor shall provide monthly reports to the COR and Facilities Division Chief.

3.2.11.5 The Contractor shall inspect and track the life cycle of all AEDs quarterly. The Contactor shall notate any items needing replacement on the quarterly report to include: a cost to repair or replace. The Contactor shall digitally track fire inspections and deficiencies and provide the findings to the COR and Facility Division Chief monthly.

3.2.12 Facilities Database Management.

3.2.12.1 The Facilities Database Management has three subtasks: Installation Status Report (ISR), Enterprise Proactive Real Property Interactive Space Management System (ePRISMS), and Real Property Planning and Analysis System (RPLANS) data and processes IAW all U.S. Army regulations, standards and guidelines. The Contractor shall propose methods to minimize the Government burden for extensive coordination and technical discussions. The Contractor shall demonstrate an efficient and effective method to collect and to interpret data from various sources and organizations to complete requirements analysis. The Contractor shall provide database reports of all data managed as requested by the COR and Facilities Division Chief. The Contractor shall maintain all files and records.

3.2.12.1.1 Installation Status Report (ISR) Building Inspections. The Contractor shall conduct quarterly ISR-I inspections to assess facility mission functionality and condition. The Contractor shall review facility data provided from ISR-I and BUILDER to ensure accuracy and support corrections as needed. Facility inspections yielding failed or failing building components shall be immediately reported to the Government. The Contractor shall manage the inspections for required facilities by coordinating with the COR and the Facilities Division Chief.

3.2.12.1.2 ePRISMS. The Contractor shall conduct quarterly facility utilization surveys to identify space utilization ratios and validate building architectural as-builts. The Contractor shall coordinate with the Government Facilities Managers and DPW ePRISMS Manager to make changes to the ePRISMS database. The Contactor shall support the DEVCOM-CBC G4 Key Control program by maintaining a key log for keys under the custodianship of the DEVCOM-CBC G4.

3.2.12.1.3The Contractor shall support the DEVCOM-CBC Space Manager with maintaining and updating the DEVCOM-CBC Real Property portfolio repository. The Contractor shall review RPLANS data to identify reported excesses and propose real property corrections and reconcile conversions (i.e., RPLANS edit, space assignment change, real property conversion, etc.).

3.2.12.1.3.1 The Contractor shall support the turn-in of excess facilities and infrastructure to the DPW by ensuring facilities are ready for turn-in (i.e., vending machines removal, equipment and furniture removal, broom swept clean, facilitate repair of broken components, etc.).

3.3 Logistics Operations and Support Services. The Contractor shall provide operational and technical support for the Government to include:

3.3.1 Property Book Management/Supply Operations. The Contractor shall manage DEVCOM-CBC property book office programs IAW the PWS, paragraph C.3.3.1 of the Base IDIQ PWS, and all applicable documents (See paragraph C.2 in Base IDIQ PWS). The Contractor shall conduct a 20% overall physical inventory property book validation; verify equipment’s physical location; serviceability; and identifying data to include asset marking with Government labels.

3.3.1.1 Property Book Management. The Contractor shall generate, send, track, follow-up, reconcile and maintain custodian hand receipt inventories for both quarterly and annual requirements. The Contractor shall prepare and process documents for property book adjustments to include: transfer of equipment between organizations. The Contractor shall catalog and process property item receipts. The Contractor shall conduct physical inspections and make entries to the Government database to update equipment information IAW regulatory and Standard Operating Procedures (SOP). The Contractor shall review, track, inspect, and reconcile and process supply and equipment purchase requests. The Contractor shall maintain and reconcile multiple document registers. The Contract shall complete Reconciliation Reports for signature from the Property Book Officer. The Contractor shall be responsible for all supporting document files and required reports. The Contractor shall assist with the processing of Financial Liability Investigation of Property Loss (FLIPL) inquiries, processing, and training.

3.3.1.1.1 The Contractor shall prepare, process, and maintain Delegation of Authority (DD Form 1687) signature cards. The Contractor shall file, copy, scan, and mail supply/property book documents. The Contractor shall provide Customer assistance and guidance on a variety of supply/property book actions. The Contractor shall download reports from the Government provided database on a regular and as needed basis. The Contractor shall provide a monthly property book report on the status of all inventories sent and received to the COR and Property Book Officer by the 10th day of each month. The Contractor shall include: the number of inventories to be sent for the fiscal year for each Property Book Unit Identification Code; the number of annual inventories sent out and received each month; and the cumulative number sent and received with the percentage of the total number of inventories sent and received on the annual inventory portion of the report (See Technical Exhibit I – DA Form 1687).

Note: For proposal purposes, DEVCOM-CBC’s property book currently to include over $250M worth of items, approximately (900) hand receipt holders and approximately (16,000) property book items.

3.3.1.1.2 The Contractor shall provide a monthly property sensitive inventory report to include: the number of inventories to be sent and received for the quarter for each Property Book Unit Identification Code; and the percentage of the total number of quarterly inventories sent and received each quarter. The Government anticipates monthly increase/decrease automated property book transactions to be approximately (300).

3.3.1.1.3 The hand receipt holder will have a (30) day suspense for completion of inventories with approximately 3-5% of requiring regeneration due to updates and corrections taken place after initial generation by holder. The Command Supply Discipline Program (CSDP) quiz will be included with each annual inventory by the hand receipt holder.

3.3.1.1.4 The Contractor shall contact hand receipt holders by phone and email to follow up on all late inventories. (60) days past the initial inventory suspense date, the Contractor shall request guidance from the Property Book Officer (PBO) to resolve delinquent inventories. The Contractor shall provide the documented effort on resolving late inventories to the PBO for each delinquent inventory.

3.3.1.1.5 The Contractor shall reconcile changes in location, serial numbers, barcodes, model numbers, manufacturer year and other equipment data as annotated by the hand receipt holder upon receipt of completed inventories. The Contractor shall enter completed inventory dates into the Defense Property Accountability System (DPAS) for each inventory received. The Contractor shall establish, transfer, and delete hand receipts in DPAS and correct administrative data on the hand receipt holder listing.

3.3.1.1.6 The Contractor shall process equipment transfers using DPAS. The Contractor shall review transfers for accuracy to include: required approvals and signatures.

3.3.1.1.7 The Contractor shall prepare and/or process Administrative Adjustment Reports (AARs) to correct serial numbers, model numbers, asset IDs, and change accountability of equipment to include: generating and preparing of transfers covering lateral transfers to the PBO.

3.3.1.1.8 The Contractor shall research equipment information using receipt documentation, the internet, contacting vendors and end user Customers to verify the correct nomenclature, manufacturer, and part number before submitting electronic requests for Management Control Numbers (MCN) into the Army Enterprise Systems Integration Program (AESIP). The Contractor shall track AESIP requests using an Excel spreadsheet. The Contractor shall correct old catalog records in DPAS to reflect the newly assigned AESIP MCN (See Technical Exhibit J – Request for AESIP Number Template).

3.3.1.1.9 The Contractor shall add equipment receipts to hand receipts using DPAS. The Contractor shall catalog Equipment receipts in DPAS after matching the asset to an authorized National Stock Number (NSN) or MCN. The Contractor shall record Asset IDs in DPAS and when necessary and asset IDs shall be mailed to the hand receipt holder.

3.3.1.2 Supply Operations. The Contractor shall review equipment and supply data information on Logistics and Readiness Center (LRC) requisitions (DA Form 2765-1) for accuracy and completeness before sending the requisition to the LRC for processing. The Customers shall be notified of requisition status to include: back orders; adjustments; partial receipts; or cancellations. The Contractor shall perform weekly reconciliations on hard card requisitions (DA Form 2765-1) using the automated Logistics Information Warehouse (LIW) system and other available websites. The Contractor shall maintain and reconcile multiple document registers. The Contractor shall reconciliation reports for each Property Book Unit Identification Code monthly and the Department of Defense Activity Address Code shall be completed by the LRC suspense date for the Property Book Officer’s signature using the report format provided by the LRC (See Technical Exhibit M – DA Form 2765-1 Template).

3.3.1.2.1 The Contractor shall track open purchase requests. The Contractor shall follow up on open purchase requests by contacting the DEVCOM-CBC Receiving and Delivery warehouse and/or Customers to verify if the supplies or equipment have been received quarterly. The Contractor shall record receipt information and Customer acceptance shall be documented via hard copy receiving report or an email.

3.3.1.3 Training.

3.3.1.3.1 The Contractor shall ensure all warehouse Personnel at the DEVCOM-CBC Receiving and Delivery Warehouse completes the one-time Radioactive Material Packaging Identification training provided by DEVCOM-CBC Safety Office within (30) days of contract award or within (30) days for newly hired Personnel.

3.3.1.3.2 The Contractor shall ensure all warehouse Personnel possess a forklift certification and provide a copy to the COR within (2) weeks of contract award or new Personnel employment.

3.3.2 Warehouse Receiving, Delivery, and Shipping.

3.3.2.1 The Contractor shall support the receipt of incoming supplies, materials, equipment, furniture, and industrial chemicals for DEVCOM-CBC IAW the PWS and paragraph C.3.3.2 of the Base IDIQ PWS.

3.3.2.2 The Contractor shall maintain a daily record of receipts, deliveries, and shipping by purchase request number, date received, quantity ordered, quantity received, determination of property book for inventory reconciliation, date delivered, quantity delivered, Customer name who took delivery, etc. utilizing Government issued laptops/tablets for warehouse management, data entry, and tracking purposes (See Technical Exhibit N – G4 Warehouse, Delivery, and Shipping Tracker).

3.3.2.2.1 Warehouse Delivery. The Contractor shall ensure all Customer orders (i.e., supplies, materials, equipment, etc.) are delivered to the APG address within five (5) business days of receipt.

3.3.2.2.2 The Contractor shall handle equipment safely and carefully and ensure blocking, bracing, palletization and skidding IAW Cargo Securement, 49 CFR 393.100 and Intermodal Loading Guide for Products in Containers and Trailers, to not damage the present state of the equipment.

3.3.2.2.3 The Contractor shall schedule deliveries with the Customer via telephone or email. The Contractor shall identify the Customer by using digital receipt documentation information and available directories.

3.3.2.2.4 The Contractor shall off load material and match delivery paperwork with ordering information.

3.3.2.2.5 The Contractor shall maintain a daily digital repository of all assets passing through the warehouse and delivered. The Contractor shall provide the COR and Logistics Division Chief with a report regarding warehouse input, output, and utilization weekly (See Technical Exhibit N – DEVCOM-CBC G4 Warehouse, Delivery, and Shipping Tracker).

3.3.2.3 The Contractor shall adhere to operating hours for the receiving, shipping, and delivery warehouse from 7:00AM - 5:00PM hours Monday - Friday. The Contractor shall keep the warehouse organized and in compliance with safety and environmental regulations. The Contractor shall maintain good warehouse housekeeping (i.e., broom swept clean, material/equipment neatly and efficiently stored, etc.). The Contractor shall maintain a daily log of visitors for all warehouses.

3.3.2.4 The Contractor shall check incoming material against the packing slip for correct nomenclature, part number, model number, manufacturer, and quantity. The Contractor shall be responsible for answering all telephone and electronic inquiries and resolving all matters related to the status of receipts, materials received, discrepancies or conflicts, and/or deliveries within (48) business hours. The Contractor shall move processed orders to the appropriate staging area within the warehouse for delivery.

Note: For proposal purposes, approximately 750 boxes monthly are received and delivered.

3.3.3 Storage Management.

3.3.3.1 Consumable Warehouse Storage. The Contactor shall digitally track and maintain all DEVCOM-CBC consumables in the G4 warehouses. The Contractor shall prepare a monthly report to include: consumable description; brand; quantity in stock, etc.; and identify if any consumables are low on inventory or missing.