Amd 01 W91QVN-24-R-0008.pdf
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- Total Preventive Maintenance, Repair, and Cleaning Services for Army Family Housing (AFH) at USAG
- Solicitation number
- W91QVN24R0008
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This document is an amendment to a solicitation for a Total Maintenance Contract (TMC) including minor repair and cleaning services for Army Family Housing (AFH) at USAG Humphreys in South Korea. The amendment provides responses to questions received and revises the Performance Work Statement (PWS). Key details include:
The amendment extends the solicitation closing date from June 3, 2024 to June 7, 2024. It clarifies requirements for the Site Safety & Health Officer (SSHO) position, confirms that three new buildings are already included in the solicitation, and provides guidance on key personnel, service calls, elevator maintenance, and historical repair data. The PWS outlines the scope of work, which includes custodial services, grounds maintenance, a customer service call system, preventive maintenance, and minor and major repair services for AFH facilities. The contract will have a 12-month base period with four 12-month option periods.
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411TH CSB, KOREA - HUMP CONTRACTING DIV
POC: MS. OK, SUN-HUI
TEL: 0503-355-3393
SUN.H.OK.LN@ARMY.MIL
APO AP 96271-5228
UNITED STATES
0012014102-0001
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA
FAR (48 CFR) 53.243
SEE NEXT PAGE
1. CONTRACT ID CODE PAGE OF PAGES
1 39
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
16C. DATE SIGNED
BY 29-May-2024
16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contracting Officer)(Signature of person authorized to sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W91QVN24R0008
X 9B. DATED (SEE ITEM 11)
02-May-2024
10B. DATED (SEE ITEM 13)
9A. AMENDMENT OF SOLICITATION NO.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.
Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:
(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN
REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)
6. ISSUED BY
3. EFFECTIVE DATE
29-May-2024
CODE
411TH CONTRACTING SUPPORT BRIGADE, KOREA
HUMPHREYS CONTRACTING DIVISION
UNIT 15289
APO AP 96271-5584
UNITED STATES
W91QVN 7. ADMINISTERED BY (If other than item 6)
4. REQUISITION/PURCHASE REQ. NO.
CODE W91QVN
FACILITY CODECODE
EMAIL:TEL:
W91QVN24R0008
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 30 - BLOCK 14 CONTINUATION PAGE
The following have been added by full text:
AMD 01
A. The purpose of this amendment is to response to question received and revise the para 2.1.9.1.3. of the PWS.
Quesitons (Q) and answers (A) are as follows
Q1. Subcontractor's performance certificate. Should we submit subcon's performance certificate if we use their license to clear the requirements of RFP?
A1.No. The prime contractor shall have required prior experience not by subcontractor in accordance with Addendum to FAR 52.212-1&2, Sub-factor 2. Therefore, you do not need provide subcontractor’s performance certificate.
Q2. Future contract term & PWS changes. As I have noticed three buildings that are about to open during the site visit. Will these buildings be included in the contract later? or Are you planning to change the terms of the contract in future?
A2. These three (3) buildings are already included in the solicitation.
Q3. Key Personnel Differences between PWS and RFP. According to the PWS 2.1.9.1 and 2.1.9.8, you have requested a plumber and service call receptionist as key personnel, but not in the RFP introduction to offeror section.
Which one do we need to follow?
A3. The offeror shall comply with Addendum to FAR 52.212-1&2 to provide the proposal. The remain key personnel (plumber and service call receptionist) will be evaluated after award of contract.
Q4. If number three is mandatory, should we submit TOEIC score for the service call receptionist?
A4. See the above response A3.
Q5. Can you waive it with an oversea university graduate certificate? (English based countries such as the U.S., and the U.K.) – A5. No Q6. PWS 2.1.9.1.3. SSHO. Do you require ACRM AND Electricity AND Engineer Industrial Safety license or if you only require one of them. If later one is applicable, ROK law requires only an industrial safety license to perform as SSHO.
A6. All three licenses are required IAW para 2.1.9.1.3. of the PWS. Revised para 2.1.9.1.3. of the PWS.
“2.1.9.1.3. Site Safety & Health Officer (SSHO). Carries out inspections on-site to determine hazardous situation, implements and enforces safety policies by applying updated knowledge on safety methods and standards that reduce the risk of accidents, and communicates with the COR regarding safety. The SSHO shall have minimum of three (3) years of experience in construction or repair and maintenance of digital HVAC systems and equipment.
The SSHO shall have a valid license in Engineer Air-Conditioning Refrigerating Machine (공조냉동기계기사), Engineer Electricity (전기기사), Engineer Industrial Safety (산업안전기사), or higher grade license issued by
ROK Government that covers all three disciplines. The SSHO shall be required to understand and communicate in English.”
Q7. 2.1.10.2. AT Level 1 Training / 2.1.11. Safety and Health Requirements / 2.1.11.4. The provided website is not accessible. Any other site you have?
A7. http://jko.jtem.mil.
Q8 How the government would determine if the damage cause by the contractor? It could be caused by the wear and tear.
A8. The COR and AFH inspector will determine the cause damages.
Q9. Phase-in. 3 months to comply once phase-in is started?
A9. Yes
Q10. I understand that the phase-in duration will be from August 29 to November 28, totaling three months. However, the table in section 3.2.1 indicates a maximum timeframe of two months per each item. Could you clarify whether all tasks must be completed within two months despite the three-month phase-in period?
A10. No changed Phase-In milestone.
Q11. For both dishwasher and built-in convection ovens in GFOQ or just built-in convection ovens in GFOQ only –
A11. Please see para 4.1. of the PWS.
Q12. for ArMA and GFEBS, will the government be providing the training?
A12. All training is online.
Q13. What is a certified ACREG mechanic?
A13. Certified Air-Conditioning Refrigerating Engineer General (ACREG) shall have a license in Air-
Conditioning Refrigerating (공조 냉동기계) issued by ROK Government.
Q14. Is there a specific format or form available for PWS 7.4.16. maintain facility maintenance files
- A14 10.0 Attachment: Table of Contents for Technical Exhibits (TE):
Q15. Can Civil Engineering Work (토목공사업) be acceptable for SUB-FACTOR 1- PRIME CONTRACTOR'S
BUSINESS LICENSE?
A15. Please see the Addendum to FAR 52.212-1 & 2.
Q16. Regarding PWS 7.5.8.1 Elevators Maintenance/Inspection. Shall the Contractor perform an annual inspection in accordance with ASME A17.1 Standard by QEI?
A16. Yes. The contractor shall have responsibility to perform monthly maintenance service in accordance with para 7.5.8.1. & 7.5.8.2. of the PWS.
Q17. Can an elevator technician who has national qualification in Korea perform monthly elevator maintenance and inspection in accordance with ASME?
A17. Yes
Q18. Can the Government provide us with historical data with price information of major repair and minor repair?
A18. See the attached historical data.
Q19. Shall the Contractor provide a service call center inside Camp Humphreys?
A19. Yes. The service call receptionist shall have ability to manage service call system, GFEBS, ArMA, eMH, are only accessed on base.
Q20. Is there a limit to the total annual amount that the contractor must bear for repair costs under $2,000?
A20. No limit for minor repair.
Q21. For example, what if a total cost of repairs under $2,000 would be KRW two billion per year?
A21. Please see the historical data.
Q22. If the contractor has to bear the burden unconditionally, the loss will be quite large.
Is there an upper limit (상한선) to how much the Government can provide for this?
A22. No
Q23. Could you inform me of the current number of vacant units in each building?
A23. Vacant unit occur all the time. Therefore, the housing will provide the list each time when needed.
Q24. This is a question regarding items 0009AA~4009AA, Dryer Air Duct Cleaning. How much is the quantity of square foot of task order issued based on 3bedroom type-1House –
A24. ESTIMATED QUANTITY 50,000 Square Foot per year for all housing types. The Government will issue the Task Order as needed basis.
Q25. This is a question regarding items 0009AB~4009AB, A/C Heating Air Duct Cleaning. How much is the quantity of square foot of task order issued based on 3bedroom type-1House?
A25. ESTIMATED QUANTITY 50,000 Square Foot per year for all housing types. The Government will issue the Task Order as needed basis.
Q26. This is a question regarding items 0009AC~4009AC, Does Contractor paint the entire COMMON AREA mentioned in PWS 7.13.1 at least once during the 5 years of the contract?
A26. No. This is a Requirements CLIN and will be issue the Task Order as needed basis.
Q27. This is a question regarding items 0009AD~4009AD, Does Contractor paint the entire exterior of every building at least once during the 5 years of the contract?
A27. No. This is a Requirements CLIN and will be issued the Task Order as needed basis.
Q28 This is a question regarding items 0009AD~4009AD, If the contractor has to paint the entire exterior of the building at least once every 5 years, can you inform the amount of exterior painting (Square Foot) to be painted for each housing building? No, Requirement CLIN shall issue after received the TO –
A28. No. This is a Requirements CLIN and will be issued the Task Order as needed basis.
Q29 . This is a question regarding Solicitation Page 154, 4.1.27 Minor repairs. If a bathroom toilet is severely deteriorated and beyond repair, requiring replacement, does it still qualify as a minor repair if the cost is under $2,000?
A29. Yes
Q30. This is a question regarding Solicitation Page 154, 4.1.27 Minor repairs. If minor parts of a boiler or chiller are no longer produced and cannot be sourced, necessitating the replacement of a major part, does it still qualify as a minor repair if the cost is under $2,000?
A30. Yes.
Q31. On Solicitation Page 173, Section 7.14, it is explained that the cost of a major repair ranges between $200 and $20,000. In that case, what is the maximum amount per task order for project works described in Section 7.13?
A31. See page 219 of solicitation, FAR 52.216-19 Order Limitations (OCT 1995).
Q32. If the total amount is $50,000, is it possible to issue a TASK ORDER under item 0009AD for the whole exterior painting of a high-rise building as a project work?
A32. Yes
Q33. Is the installation of new equipment or facilities, which were not previously existing, allowed under this contract?
A33. No. In order to change the terms and conditions of the contract, the contractor and the government must agree to mod the contract.
Q34. Is there a maximum limit on the amount for modifications that increase the contract value?
A34. The estimated contract value can be increased or decreased only within scope.
B.RFP Closing date is changed from “3 June 2024, 1300 hrs” to “7 June 2024, 1300 hrs.
C. All other terms and conditions remain unchanged.
SECTION SF 1449 - CONTINUATION SHEET
SOLICITATION/CONTRACT FORM
The required response date/time has changed from 03-Jun-2024 01:00 PM to 07-Jun-2024 01:00 PM.
The following have been modified:
PERFORMANCE WORK STATEMENT
1.0 General Information
1.1. OVERVIEW: This is a non-personal service contract is to provide Total Maintenance Contract (TMC) including minor repair and cleaning Services for Army Family Housing (AFH) at USAG Humphreys. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in the Performance Work Statement (PWS). The Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The contractor shall provide all personnel, equipment, tools, materials, supervision, and services necessary to perform as defined in this Performance Work Statement (PWS).
1.2. SCOPE OF WORK: The contractor shall perform the contracted services to the standards identified in this contract. The main functions are: Custodial services including, policing, ground maintenance services and landscaping in Common Areas, Tower parking garages and Facilities.
Routine Preventive Maintenance, Minor Repair and AFH projects: Maintenance of Common Areas, Maintenance, Operations of Heating, Ventilation and Air Conditioning (HVAC) Equipment, Elevator and Playground Repairs and Safety Inspections of all Army Family Housing (AFH) Facilities.
Customer Service Call System and ArmyMaintenance.com (ArMA)Change of Occupancy Maintenance (COM) Change of Occupancy Cleaning (COC) Change of Occupancy Painting (COP) Project Works Major Repair Service
1.3. Base Passes. T he contractor shall obtain all the passes and necessary vehicle permits required for entry by authorized contractor personnel in accordance with base policy. The point of contact information for this action will be provided upon notice of award. The contractor shall complete USFK Form 82-E, Application for Post Pass for all new employees prior to reporting to the Pass and ID Section. The contractor shall retrieve all identification media, including vehicle decals from employees who depart for any reason before the contract expires. The retrieved identification media and vehicle decals shall be turned into the COR within one (1) day of such action.
1.3.1. Escort Privilege. The key personnel shall be the only authorized personnel with escort privileges.
This privilege is only for employees working on this contract or those providing supporting roles under emergency conditions and only during hours stated under this contract. It is the escort’s responsibility to ensure he/she always maintains full control of all individuals.
1.3.2. Physical Security. The contractor and its employees entering USAG Humphreys shall provide all security requirements always imposed by the local installation commander and shall be subject to security checks. The contractor personnel and property shall be subject to search and seizure upon entering the USAG Humphreys in accordance with the installation's security regulations and procedures.
1.3.3. Entry into Quarters. Except in emergency, contractor personnel shall not enter occupied quarters unless requested by the occupant, and an adult member of the occupant’s family is at home, or an adult who is responsible for the quarters during the occupant’s absence is present. Adult is anyone, 18 years of age or older. The housing unit shall be continuously occupied except for short periods of time when housing occupants move out and move in.
The contractor shall coordinate operations with the occupant not later than one workday before work is scheduled for accomplishment except for emergency service calls.
1.3.4. Vehicle Operators. The contractor shall ensure employees have a current and valid driver’s license/up to date vehicle insurance, before allowing the employee to operate a Contractor-owned vehicle on USAG Humphreys.
Contractor personnel who operate motorcycles or mopeds on USAG Humphreys shall wear safety equipment as specified in EM-385-1-1. The Contractor shall ensure that all employees operating vehicles and or equipment in support of this contract have current and valid certification, registration and licenses for equipment being operated.
The Contractor and all Contractor employees are subject to comply with all base traffic regulations.
1.3.5. Business Card. A business card shall be offered to the housing occupant where work is to be performed with employee's name. The card shall be printed in English with the contractor's name, local telephone and the words “USAG Humphreys Housing Maintenance ". Two samples of the business card shall be submitted to the COR for approval within 60 calendar days from the beginning date of Phase-In.
1.4. Environmental Controls.
1.4.1The contractor or his personnel are prohibited at all times from cooking and living on post. There shall be no smoking in or within 50 feet of any government facility.
1.4.2 The contractor shall ensure that all articles found by the Contractor and/or its employees during the performance of work are immediately turn over to the COR for disposition. This includes personal articles such as wallets, rings, watches, small electric appliances, and those items with and without monetary value.
1.4.3 The contractor is responsible for advising all his employees of Environmental and Hazardous Materials Handling and is also required to have and maintain Safety Data Sheets (SDS) on all material in use by the contractor during the duration of this contract. All SDS shall be posted in the contractor’s office and shall be readily available for contractor employees.
1.4.4. Entomology Support. The contractor shall be responsible for prevention and repairing of exterior and interior damages caused by birds, rodents, termites, and other types of pests which have been removed or where spraying for insects or pests was done (with a surface which matches adjoining surface in color, texture, and appearance) with adequate actions. The Government may provide rodent and pest control management. When the contractor encounters a pest control problem, they shall contact the COR immediately.
1.5. Safety and Health Requirements.
1.5.1. The contractor shall exercise safety precautions as necessary to prevent and eliminate safety hazard to personnel, material, and equipment. The contractor shall take all safety measures as specified in EM-385-1-1K, General Safety and Health Requirements, and USASA Area III Regulation 385-23, Safety Program.
1.5.2. The contractor shall report to the COR/KO immediately, after occurrence of all accidents resulting in death, traumatic injury, and occupational disease, lost time injuries over one working day, or damage to Government owned property, materials, supplies or equipment.
1.5.3. The contractor shall be responsible for damage to Government property/facilities. The contractor shall comply with ROK law regarding employees’ injuries.
1.5.4. The contractor shall comply with the requirements of the Post Fire Safety Protection and Prevention Division, DPW, USAG Humphreys and all local laws and regulation.
1.5.5. The contractors Safety Official shall conduct weekly Safety Briefings with all contractors Employees.
2.0. Requirements.
2.1. Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide maintenance and repair services for AFH at USAG Humphreys. The Contractor shall perform to the standards in this contract.
2.1.1. Non-Personal Services. The personnel rendering the services are not subject; either by the contract terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.
2.1.2. General Information.
2.1.2.1. Period of Performance (POP). The ordering periods shall be one (1) 12-months base ordering period
(included 3 months Phase-In) and four (4) 12- months optional ordering periods. Performance period shall be identified at the task order level.
2.1.3. Place of Performance and Hours of Operation.
2.1.3.1. Place of Performance. The work to be performed under this contract will be performed at the facilities listed in TE-22 through TE-27. The facilities to be serviced will be added/deleted with modification in accordance with government’s needs.
2.1.3.2. Hours of Operation. The Contractor is responsible for conducting business, between the hours of 0800 – 1700 hours, Monday through Friday except ROK holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. However, the Contractor shall receive service calls 24 hours a day/7 day a week and respond to emergency service calls within two (2) hours including weekends and holidays.
2.1.4. Holidays.
ROK LEGAL HOLIDAYS
New Year’s Day 1 January Lunar New Year’s Day 31 December, 1 and 2 January on the Lunar Calendar Independence Movement Day 1 March Buddha's Birthday 8 April on the Lunar Calendar Labor Day 1 May Children's Day 5 May Memorial Day 6 June Liberation Day 15 August Chu-Sok 14, 15, and 16 August on the Lunar Calendar National Foundation Day 3 October Hangul Day 9 October Christmas Day 25 December
2.1.4.1. The Contractor shall respond to emergency service calls within two (2) hours of notification outside the normal duty hours as required, including holidays.
2.1.4.2. Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled workday, the Contractor shall:
2.1.4.2.1. Reschedule the work to be performed the following day unless the following day is a weekend, a legal ROK holiday (Listed in paragraph 2.1.4), or
2.1.4.2.2. Reschedule the work on a day mutually agreed between the COR or the appropriate facility representative(s).
2.1.4.3. Inclement Weather Delay. If the Contractor determines the weather condition is unsafe for continued operations, then the Contractor shall notify the COR within two (2) hours of suspension of operation. The Contractor shall resume operations with approval from the COR.
U.S. LEGAL HOLIDAYS
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day
2.1.5. Emergency Services. Contractor is responsible for all emergency medical treatment and services for their personnel.
2.1.5.1. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR not later than (NLT) two (2) hours of the incident.
2.1.6. Contract Administration and Management.
2.1.6.1. The following provides the roles and their respective authority during the performance of the contract:
2.1.6.1.1. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and any provisions contained elsewhere in this contract meaning authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without proper authority and solely at the risk of the Contractor.
Communications pertaining to contractual administrative matters shall be addressed to the assigned contract specialist and the KO. There shall be no changes or deviation from the terms and conditions without a written modification to the contract issued by the KO authorizing such changes. The KO will approve all submittals and plans required in accordance with this PWS.
2.1.6.1.2. Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Alternate COR may be assigned to assist in contract oversight in accordance with (IAW) AR 70-13, Management and Oversight of Service Acquisitions. Alt COR and/or ACOR shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2.
The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operational type of problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the COR appointment letter.
2.1.6.1.2.1. COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to direct changes to the terms and conditions of the contract especially regarding the cost, quantity, or schedule.
2.1.6.1.3. The Contractor shall not in any way represent the United States (U.S.) Government and does not have the authority to contract or procure supplies for the account of the United States of America (USA).
2.1.7. COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: Ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;
maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.
2.1.8. Subcontract Management. If the Contractor subcontracts part of the work to be executed within this contract, the Contractor (Prime) has total responsibility of subcontractor’s performance, and the U.S. Government will not supervise subcontractor. The contract is between the prime Contractor and the U.S. Government and will be administered and executed as such. The Contractor shall submit the subcontract management plan to the COR within 60 calendar days from the beginning of the phase-in period if subcontract is required to perform this contract.
The subcontract management plan shall contain at a minimum, but not limited to the:
1. Name of subcontract
2. Past performance and experiences of subcontract
3. Business Licenses or Permit
4. Responsibilities in this contract
5. Quality Control plan for subcontractor’s performance
2.1.9. Contractor Employees and Qualification.
2.1.9.1. Key Personnel. The following personnel are considered key personnel by the Government. The contractor shall notify any changes in writing to the KO and COR before the changes in personnel become effective. Upon notification of a vacancy of Key Personnel, the contractor has up to 15 calendar days to fill the position with an individual that meets or exceeds the requirements for that key position and the qualifications of the person they are replacing. In interim (while a back-fill is being sourced). The Contractor shall notify the KO and COR and obtain the Government concurrence for the replacement of key position. All key personnel shall be the prime contractor’s employee during the contract period. Key positions cannot hold more than one job concurrently. Qualifications for all key personnel are listed below:
2.1.9.1.1. Contract Manager (CM).
The Contractor shall provide a CM who shall be responsible for the performance of the work. The CM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. During normal duty hours, the CM shall respond within one (1) hour from the time notified by the COR to meet on the installation at the location specified by the COR. After duty hours and weekends, the CM shall respond within two
(2) hours from the time notified by the COR to meet on the installation at the location specified by the COR. The CM shall have at least two (2) years of experience as a CM in building maintenance or HVAC maintenance. The CM shall be able to understand, speak, read, and write English effectively.
2.1.9.1.2. Quality Control Manager (QCM). Along with the CM, a QCM supervises the quality control functions and activities of the contract performance on-site to include quality control inspection schedules and the collection of quality records. The proposed person shall have minimum of three (3) years of experience in maintenance and repair of digital HVAC systems and equipment. The QCM shall be required to understand and communicate English effectively. The QCM shall have valid license in HVAC or Electric engineering discipline issued by ROK Government.
2.1.9.1.3. . Site Safety & Health Officer (SSHO). Carries out inspections on-site to determine hazardous situation, implements and enforces safety policies by applying updated knowledge on safety methods and standards that reduce the risk of accidents, and communicates with the COR regarding safety. The SSHO shall have minimum of three (3) years of experience in construction or repair and maintenance of digital HVAC systems and equipment.
The SSHO shall have a valid license in Engineer Air-Conditioning Refrigerating Machine (공조냉동기계기사), Engineer Electricity (전기기사), Engineer Industrial Safety (산업안전기사), or higher grade license issued by ROK Government that covers all three disciplines. The SSHO shall be required to understand and communicate in English.
2.1.9.1.4. Air-Conditioning Refrigerating Engineer General (ACREG): ACREG shall have at least two (2) years of experience in the field of air-conditioning refrigerating within the last five (5). Additionally, ACREG shall have license in Air-Conditioning Refrigerating (공조 냉동기계) issued by ROK Government.
2.1.9.1.5. Electrical Engineer. Performs maintenance on electrical systems, backup systems, and electricity-powered equipment. Carries out scheduled maintenance and preventative repairs on electrical systems. Performs electrical system inspections and assess potential problems to ensure that systems are operating at their highest possible operating condition. The Electrical Engineer shall have minimum three (3) years of experience in the field of construction or maintenance and repair of building electric systems and equipment. The Electrical Engineer shall have a valid license in Engineer Electricity (전기기사), or higher grade issued by the ROK Government. The proposed personnel shall be required to understand and communicate in English. The Electrical Maintenance Engineer shall not be the same person as the SSHO.
2.1.9.1.6. Industrial Engineer Boiler. Inspects and test safety devices daily on boilers in buildings, and gas utility systems, related industrial type equipment necessary to keep all components from performing safely and energy efficiently. The Industrial Engineer Boiler shall have minimum three (3) years of experience in installation and maintenance of gas/oil/electric operated water heating system. The proposed person shall have a valid license in
Industrial Engineer Boiler (보일러산업기사), or higher grade issued by the ROK Government. The Industrial Engineer Boiler shall be required to understand and communicate in English.
2.1.9.1.7. Plumber. The plumber shall possess technician licenses issued by ROK Government in plumbing repair
(배관 기능사 자격증).
2.1.9.1.8. Service Call Receptionist. Service Call Receptionist shall require a Common Access Card (CAC) to access General Fund Enterprise Business System (GFEBS) to input and update all service calls and ArMA requests.
Service Call Receptionist shall have required training to obtain GFEBS, ArMA and eMH roles. The contractor shall have responsibility for GFEBS, ArMa and eMH training during the life of this contract.
The service call receptionist shall have ability to listen, speak, read, write, and communicate in English. The service call receptionist shall have ability to manage service call system, GFEBS, ArMA, eMH and computer skills.
The service call receptionist shall have the Test of English for International Communication (TOEIC)(토익) as follows:
Listening and reading Score: Minimum 750 out of 990 Speaking Score: Level 6 Scale Score (130-150)
2.1.9.2. Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves by wearing uniform or high visibility vest with company name (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.
2.1.9.3. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for misconduct or security reasons. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.
2.1.9.4. Contractor Hiring Restrictions. The Contractor shall not hire or subcontract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.
2.1.10. Security Training.
2.1.10.1. iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all the Contractor’s employees and associated subcontractors. This training is used to inform employees the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete and provide a copy of the training certificate to the COR within 60 calendar days of beginning of Phase-In and within five (5) calendar days of new employees commencing performance.
2.1.10.2. AT Level I Training. This standard language is for contractor employees with an area of performance within an Army controlled installations, facilities, or area. All Contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access area shall complete and provide a copy of AT Level I awareness training certificate to the COR within thirty (30) calendar days of beginning of Phase- In and within five (5) calendar days of new employees commencing performance. AT Level I awareness training is available at the following web site: http://jko.jten.mil.
2.1.11. Safety and Health Requirements.
2.1.11.1. The contractor shall develop and furnish a safety plan to be given to the KO and COR for approval within 60 calendar days of beginning of Phase-In. General safety requirements can be found in Occupational Safety and Health Standards and Safety and Health Requirements Manual (E385-1-1) with applicable attachments, figures and tables (http://140.194.76.129/publications/eng-manuals/) and Korea Occupational Safety and Health Agency (KOSHA) as reference tools. All safety and health requirements shall be complied with during the contractor’s activities pertaining to this contract.
2.1.11.2. The contractor’s safety plan is to prevent accidents and preserve the life and health of contractor and Government personnel who perform under this contract. The contractor is responsible for ensuring that all work performed under this contract is accomplished in accordance with all safety requirements. The contractor shall maintain an accurate record of each accident which occurs pursuant or incidental to work performed under this contract.
2.1.11.3. The contractor shall furnish tools to perform daily task during this contract. All contractor equipment used in and around the AFH area shall meet all standard practice safety and noise level requirements and shall be always in a safe operating condition. All contractor equipment shall be subject to safety inspections by the COR at any time during the performance of this contract. Any defective equipment shall be either repaired or removed from the work site.
2.1.11.4. The contractor shall exercise mandatory safety precautions as necessary to prevent and eliminate safety hazards of personnel, material and equipment. The contractor shall take all safety measures; as specified in EM- 385-1-1, General Safety and Health Requirements, USFK Safety Program and all ROK Safety and Health Regulations and Requirements. (http://140.194.76.129/publications/eng-manuals/)
2.1.11.5. The Government assumes no liability for damages to the property of the contractor or for personal injuries, disabilities, or death to the contractor or the contractor’s employees or to any other person.
3.0. Performance Requirements and Standards.
3.1. High Level Objectives (HLO).
3.1.1. Performance Task Requirements, Standards and Acceptable Quality Threshold (AQTs).
3.1.1.1. Damage Caused by the Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition.
The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.
3.1.1.2. Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.
3.2. Transition (Phase In/Phase Out).
3.2.1 Phase-In. This requirement includes three (3) months phase-in period after initial contract award. The contractor shall meet all requirements IAW the below milestone table and shall meet periodically with the Government (COR) to assess progress. The contractor shall perform contract requirements the first day of contract full performance. The contract staffing readiness will include successful completion of PWS and requirements plus meeting contract. The Government transition actions include, but are not limited to, processing the contract and contractor personnel for processing to access installations to perform contract services. There shall be no negative impact on scheduled performance due to contractor phase-in. The contractor will participate in a joint inventory of all property provided by the Government. The joint inventory, property control plan and safety plan will be complete and accurate by final day of phase-in period. Prior to the start of performance, the contractor shall submit to the COR, in writing, a list of all employees who will perform under this contract. The list shall include the full name of each employee and his/her position. In the event the incumbent is awarded the contract, phase in cost will not be allowed.
Task Description 3 Months to comply once Phase-In is started
Phase-In meeting with DPW in-House (Initial Meeting:
Within Seven (7) Calendar days after phase-in start)
29 August thru 4 Sep 2024
Initiate base access paperwork for key personnel and vehicles 29 August thru 27 Sep 2024
Submit layout plan for office and storage space 29 August thru 28 Sep 2024
Submit Safety Plan 29 August thru 27 Oct 2024 Base access paperwork for contractor’s all employee and vehicle for full performance
29 August thru 27 Sep 2024
Submit the Preventive Maintenance Check List and schedule to the COR
29 August thru 27 Sep 2024
Inventory of all equipment (50%) and submit report on inventory to the COR
29 August thru 27 Sep 2024
Inventory of all equipment (100%) and submit report on inventory to the COR
29 August thru 27 Oct 24 2024
Complete trainings and obtain GFEBS accounts 29 August thru 27 Oct 2024
3.2.2. Phase-Out. The contractor shall retain full responsibility for meeting contract requirements until completion of the contract. The contractor shall provide access to the sites and to all documentation generated as a result of performing services on this contract to the new contractor during the new contract phase-in period. The contractor shall conduct a joint inventory with the government of all hand-receipted equipment during the phase-out period.
The contractor shall certify the inventory after completion of each site inventory. The contractor shall be responsible for replacing missing items.
3.2.2.1. Transition of data and items. During phase-out, the contractor shall turn-in all cards, keys, and badges.
3.3. Government Furnished Property and Utility.
3.3.1. Government Furnished Property (GFP)/Material (GFM). None.
3.3.1.1. A facility will be furnished by the Government to use in the performance of this contract. This facility may change during the life of this contract. If space is not available due to demolition of the following Field Office, the contractor may be required to locate the contractor’s field office off post at no cost to the Government.
Field Office: Bldg. #S-1130 (1,000 SF), USAG Humphreys
3.3.1.1.1. Erection of a Contractor Building. Erection of the contractor's field office shall be coordinated through the COR. The contractor's building shall be restored to its original condition within 30 calendar days after completion of moving out to a new contractor’s building.
3.3.1.2. Utility Service. The Government will furnish water, electricity, heating and cooling to provide contractor’s facility for the performance without charge for on Post only.
3.3.1.3. Refuse Collection. The Government will provide refuse collection services with bulk containers located at or near each facility. The contractor may dispose of non-hazardous collected refuse at a government furnished collection point in the bulk containers, in the AFH area or by the contractor’s field office area. Contractor-generated refuse shall be disposed safely and properly. At no time shall the contractor bring refuse from off base or other projects for disposal in the Government furnished containers.
3.3.1.4. References and Technical Documentation.
3.3.1.4.1. The Government will furnish the government documents listed in “Applicable Documents” in this PWS.
3.3.1.4.2. As-built drawings and individual family floor plans will be available for review.
3.3.1.4.3. OEM manuals describing the manufactures requirements for all equipment shall be made available to the contractor on all equipment in use for all of the facilities. These manuals shall be updated as some equipment may be changed out during the lifet i me of this contract. The contractor shall maintain these documents at their site office and shall return all documents to the government’s 30 days prior to expiration of this contract.
3.4. Contractor-Furnished Items.
3.4.1. General Information. The contractor shall furnish all the items required to perform this contract except Government-furnished items or services specified in Paragraph 3 in this PWS.
3.4.2. Contractor Furnished Communication System. The contractor shall be responsible for costs to install or relocate commercial telephones, computer lines and pager systems for their own communication throughout the contract period. The contractor shall also provide communications between the repair and maintenance call system and contractor employees until the requested services are completed. The contractor shall install the telephone for the service call system and pay the telephone costs incurred by this contract.
3.4.3. Vehicles. All vehicles shall be in operable condition and meet local safety requirements. Each vehicle shall exhibit the name of the contractor and the words “USAG Humphreys, Housing Maintenance” on each side of the cab. The sign shall be readable from at least 20 feet away. The contractor-operator vehicles shall comply with installation traffic regulations. The contractor shall be responsible for fuel, all vehicles in performance at this contract.
3.4.4. Contractor Supplied Material Quality Standard. The contractor shall submit a list of supplies, materials, Material Approval Submittal through COR for approval. These items shall meet specifications listed herein. The contractor shall not use any equipment, materials or supplies without prior Government approval. The Government may inspect the contractor’s equipment, materials or supplies at any time. Any of the contractor’s equipment, materials or supplies that do not meet the specifications shall be removed by the contractor within 3 days. The items fail to meet the required standards shall be replaced by the contractor at contractor’s expense. All contractor-furnished materials used in maintenance, repair, or replacement shall be of a quality equal to or better than the items to be replaced. The contractor shall consider matching existing materials such as color, texture, in replacement and repairs of material selection. If existing materials cannot be matched, then variations shall be submitted, for coordination/acceptance by the COR prior to the installation.
3.4.4.1.Material Safety Data Sheets (SDS). All MSDS plus a copy of the material label must be provided to the COR prior to use.
3.4.5. Contractor Resources. This contract is solely for support of USAG Humphreys Housing Areas and the contractor shall keep all required personnel, materials and equipment at USAG Humphreys areas provided to perform all requirements of this contract. The contractor shall not transport required personnel, materials and equipment from another work area to USAG Humphreys at US Government expense.
4. Definitions.
4.1. Appliances and Installed Equipment. For this contract, only the dishwasher, built-in convection ovens (GFOQ's only), gas fireplace systems to include hearth and glass doors, range hoods, both fire suppression and non-fire suppression systems, all HVAC systems shall be considered Appliances and Installed Equipment.
4.1.2. Appliances. All appliances not listed above shall be maintained by the AFH, Furniture Management Branch.
4.1.3. Appliance Servicing. Work required to keep an appliance in operational condition and utilized safely for its intended purpose at its designated capacity or efficiency.
4.1.4. Change of Occupancy Cleaning (COC). The work accomplished to clean to standards set forth for all AFH that are vacant for any reason during the contract period.
4.1.5. Change of Occupancy Maintenance (COM). The work accomplished to inspect, repair, maintain, and service for all AFH that are vacant for any reason during the contract period.
4.1.6. Change of Occupancy Painting (COP). The work accomplished to prep for painting, painting, inspect and restore all AFH that are vacant for any reason during the contract period.
4.1.7. Completion Time. The interval between the time the contractor receives the request for the service and the time all work requested is completed and the Service Order is closed out.
4.1.8. Contracting Officer (KO). Means a person with the authority to enter into, administer, and/or terminates contracts and makes determinations and findings.
4.1.9 Contracting Officer's Representative (COR). Individual(s) designated in writing by the Contracting Officer to perform specific technical or administrative functions. This individual has no authority to enter into or change existing Government contracts or authority to bind the government financially.
4.1.10. Defective Service. A Service output that does not meet the standard of performance specified in the contract for that service.
4.1.11. Deteriorated Paint. Any interior or exterior paint that is peeling, chipping, chalking, or cracking or any paint located on an interior or exterior surface or fixture that is damaged or deteriorated.
4.1.12. Drainage system. Includes open ditches, covered ditches, culverts, concrete reservoir, sump pumps and electric system for sump pumps.
4.1.13. Direct Digital Control (DDC). DDC is the automated control of a condition or process by a digital device (computer). These systems is mated with a software package that graphically allows operators to monitor, control, and alarm and diagnose building equipment remotely. DDC is often used to control the HVAC (heating, ventilating, and air conditioning) devices such as valves via microprocessors using software to perform the control logic.
4.1.14. Electrical circuits and all electrical components. Electrical circuit and components including panel, breakers, weather head and mast, and conductors up to connection to overhead electrical service drop and Circuitry, throughout the facility, including breakers and service entrance panel; not to include underground electrical service from source to service entrance panel.
4.1.15. Emergency Calls. (Priority One) These are calls that require a response in accordance with Exhibit 3 and work to…
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