CoMSupCen_PPQ_Form.pdf

NGB-AQ 12 March 2018

Dear Sir or Madam:

National Guard Bureau (NGB) has been mandated to operate a Consequence Management Support Center (CoMSupCen) that has the capability to support contingency operations (i.e., major exercises and national security events) 24 hours a day, 7 days a week, when ordered.

The CoMSupCen contract is an IDIQ contract with a high level of complexity. The overall concept of operations is based on carrying out four major support areas to NGB 's CBRN Enterprise: ( 1) Operations, (2) Maintenance, (3) Purchasing, and (4) Information Technology (IT). In addition, the contractor provides supply support, equipment maintenance support (above the operator-level maintenance level), training, and help desk support toward a mission goal of a greater than 90% operational readiness rate for COTS equipment. The logistics support contractor is tasked with ensuring all systems perform at levels meeting or exceeding the original system requirements as defined in the Original Equipment Manufacturer (OEM) manuals and performance requirements.

The contractor provides the trained, qualified, and (where required) OEM-certified personnel to provide supply, maintenance, and Subject Matter Expert (SME) support.

NGB is conducting a performance confidence assessment in anticipation of a possible contract award. An offeror interested in proposing on this work has identified you as a Point of Contact (POC) on a past or present contract which the offeror deems relevant to this effort. We are, therefore, requesting your assistance in completing the attached Past Performance Assessment Questionnaire so that we may evaluate the offeror under the Factor of past performance. The Questionnaire has been developed for ease of electronic completion. Please provide your comments regarding the overall assessment of the offeror's performance on the contract identified and any additional information that your organization deems relevant to our evaluation team. It is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators.

Please complete and submit the Questionnaire via e-mail to the Contract Specialist and Contracting Officer, respectively, at cole.p.cook.civ@mail.mil and theresa.m.glasgow.civ@mail.mil. If you have any questions relative to the enclosed Questionnaire, please contact either the Contract Specialist or the undersigned.

Thank you in advance for your assistance.

Sincerely, Theresa M. Glasgow Contracting Officer

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SOURCE SELECTION INFORMATION (SEE FAR 3.104)

Corporate Experience and Past Performance Information Form

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does. Please return the completed Questionnaire to the Contracting Official identified in the cover letter.

Adjectival Rating Definitions:

Outstanding: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective.

Good: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Acceptable: Performance meets contractual requirements. Work was accomplished with some minor problems for which corrective actions taken by the contractor were satisfactory.

Marginal: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective.

Unacceptable: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective.

PART I. (To be completed by the Offeror)

I A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identificationffitle:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

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I B. IDENTIFICATION OF OFFEROR'S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact - Respondent)

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship o Outstanding (Explanation must be provided in Comments field below) o Good o Acceptable o Marginal (Explanation must be provided in Comments field below) o Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

I B. Effectiveness of Project Management (to include use and control of subcontractors).

o Outstanding (Explanation must be provided in Comments field below) o Good o Acceptable o Marginal (Explanation must be provided in Comments field below) o Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

I C. Timeliness of Performance for Services and Product Deliverables.

o Outstanding (Explanation must be provided in Comments field below) o Good o Acceptable o Marginal (Explanation must be provided in Comments field below) o Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement T e Contracts Only).

o Outstanding (Explanation must be provided in Comments field below) o Good o Acceptable o Marginal (Explanation must be provided in Comments field below) o Unsatisfactory {Explanation must be provided in Comments field below)

Comments:

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers' Interest o Outstanding (Explanation must be provided in Comments field below) o Good o Acceptable o Marginal {Explanation must be provided in Comments field below) o Unsatisfactory (Explanation must be provided in Comments field below)

Comments:

I F. General Comments. Provide any other relevant performance information.

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

I H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

Signature:

PART III. RETURN INFORMATION

Please return this completed Questionnaire via e-mail to the Contracting Official identified in the cover letter. Thank you for your assistance.

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