W911SA26RA004 Attachment 2 Performance Work Statement (PWS) Updated.docx

Performance Work Statement (PWS)

Roads and Grounds Maintenance Fort McCoy, Wisconsin

21 July 2025

Table of Contents

1.0 Introduction

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression – Reserved

2.0 Requirements

2.1 Description of Services

2.2 Work Management

2.3 As-Builts and Geospatial Information System (GIS) – Reserved

2.4 Network Access

2.5 Historic Property or Archaeological Site

2.6 Repair and Replacement

2.7 Salvage

2.8 Security

2.9 Administrative Office Areas

2.10 Motor Vehicle Operators

2.11 Contractor Vehicle Registration

2.12 Parking

2.13 Lost and Found

2.14 Staging Area/Contractors Space

2.15 Key Control

2.16 Security Training

2.17 Safety

2.18 Training, Physical Requirements, or other Expertise Required

2.19 Qualification/Certification – Reserved

2.20 Environmental Requirements

2.21 Contingency Plans

2.22 Request for Proposals (RFP) Service Orders

2.23 Other Requirement

3.0 Performance Requirements and Standards

3.1 Service Contract Reporting

4.0 Performance Requirements Summary (PRS) Matrix

5.0 Service

6.0 Deliverables

7.0 Related Documents – Reserved

7.1 Definitions and Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE) – Reserved

7.4 Government-Furnished Material (GFM) / Property (GFP) / Equipment (GFE)

7.5 Contractor-Furnished Material (CFM) / Property (CFP) / Equipment (CFE)

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)

1.0 Introduction. This is a non-personal service contract to provide Roads and Grounds support services at Fort McCoy, Wisconsin. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The contractor shall provide non-personal services, to include all personnel, equipment, tools, supervision, and other items and services necessary to perform services in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract. The contractor shall comply with applicable federal, regional, state, and local laws and commercial standards.

1.1 Background. Fort McCoy is located in Monroe County, Wisconsin in the Coulee Region of West Central Wisconsin. It is located along Hwy 21 roughly 9 miles in either direction between the cities of Sparta and Tomah. The associated worksite includes:

· Fort McCoy Installation Cantonment Area (North Post)

· Fort McCoy Family Housing Area (South Post)

· Fort McCoy’s Airfield (South Post)

· North Post Range and Training Areas (North Post)

· South Post Range and Training Areas (South Post)

1.1.2 Physical Description. Reserved

1.1.3 Population. Fort McCoy consists of approximately 60,000 acres and over 1400 buildings. The population consists of over 3,000 permanent military, government civilian, and contractor personnel, as well as up to an additional 15,000 transient troop personnel on a given training exercise. The Contractor shall support the Directorate of Public Works (DPW) in performing Real Property Maintenance Activity (RPMA) services on current and future facilities, structures, and grounds on the installation as part of this contract.

1.1.4 Planned Buildings, Structures, and Facilities. Fort McCoy’s building, structures, and facilities inventory will be changing throughout the term of the contract.

1.1.5 Electricity. The primary electrical distribution system on Fort McCoy is privatized, owned and operated by Xcel Energy. Auxiliary generators and Uninterruptible Power Supplies (UPS) are used for backup power sources for various critical functions and are Government owned and operated. Electricity will be furnished by the government to the Contractor’s activities provided under this contract.

1.1.6 Water and Wastewater. The water storage and distribution system and wastewater collection systems on Fort McCoy are Government owned and operated. There are two separate municipal water distribution systems and one wastewater collection system servicing the majority of Fort McCoy. Local systems serve areas not serviced by the main domestic water and wastewater systems. Water and Wastewater Services will be furnished by the government to the Contractor’s activities provided under this contract.

1.1.7 Natural Gas and Liquid Propane Gas. Natural Gas (NG) lines are owned and operated by Xcel Energy. Liquid Propane (LP) gas is supplied by Contract, to those facilities serviced. Xcel Energy and the LP gas contractor are responsible for their systems to the meter or regulator. The government will furnish NG and LP fuels supporting heating and ventilation equipment within government buildings issued to the Contractor’s activities.

1.1.8 Roads and Grounds. Ground improvements, including all access transportation facilities, roads and other paved areas, such as sidewalks and vehicular parking areas, non-paved areas such as trails and gravel storage areas are maintained year-round. There are approximately 180 miles of paved roads; approximately 250 miles of unpaved roads; 50 miles of tank trails; 8 miles of railroad track with 9 loading ramps; 10 vehicle bridges; 5 Dam Structures; 1 paved airfield, E-W Runway 4,700 LF and N-S Runway of 4,200 LF with supporting aprons and taxiways; 1 Gravel Air Assault Strip, 6,350 LF and taxiway; 78,000 SY of Sidewalks; and both paved and gravel equipment storage lots. There are approximately 2,960,000 square yards (SY) of combined paved roadway/lot areas and approximately 3,510,000 SY of combined gravel surfaced roadway/lot areas at Fort McCoy. There are approximately 2,600 acres of grounds that are maintained with grass cutting operations throughout the growing season with various levels of maintenance.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations, and all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses and permits required to perform this work under this contract.

1.3 Climatic Conditions. Fort McCoy is in Monroe County, WI which is in the Upper Mississippi River Valley of the Midwest with relatively hilly terrain and bluffs.

The area experiences a temperate climate with both warm and cold season extremes.

Winter months can bring occasional heavy snow, intermittent freezing precipitation or ice, and prolonged periods of cloudiness. While true blizzards are rare, winter storms impact the area on average about 3 to 4 times per season. Occasional arctic outbreaks bring extremely cold and dangerous wind chills.

Temperatures between river valleys and surrounding ridges can vary greatly. Typically, high temperatures on ridges are 3° to 5°F colder than valleys. This can lead to slightly more average snowfall on ridge tops and occasionally a difference in winter precipitation types from ridge to valley. Temperatures in lowlands, or bogs, are often 10 to 15 degrees colder at night and can even freeze in summer.

Thunderstorms occur on average 30 to 50 times a year, mainly in the spring and summer months. The strongest storms can produce associated severe weather like tornadoes, large hail, or damaging wind. Heat and high humidity are occasionally observed in June, July, or August.

The autumn season usually has the quietest weather. Valley fog is most common in the late summer and early fall months. On calm nights, colder air settles into valleys leading to colder low temperatures compared to ridge top locations.

Here are some basic climatology figures for the Monroe County area. Data is valid for Ft McCoy, WI based on a 30-year period (1981-2010).

Month Normal Maximum Temperature Normal Minimum Temperature Average Temperature

Precipitation

Snowfall

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

The contractor and all associated subcontractors' employees shall provide all information required for background checks to meet installation access requirements to be accomplished by Directorate of Emergency Services (DES) or Physical Security (PS) Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. The contractor and all associated subcontractors' employees shall also comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), the Real ID Act of 2005 and applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Government may require monthly participation in the Installation Random Antiterrorism Program.

Contractors must process all Fort McCoy forms 451 (Attachment 10) and 452 (Attachment 11) through their Government sponsor (this is usually the COR).

Information required for Criminal History Check

· Full Name, including middle name(s)

· Sex

· Date of Birth

· Driver’s License information

· Issuing State

· Beginning and End date

· Access Hours

· Work Location

· Company Name

· Position (i.e. Construction)

For more information, please see paragraph 2.8 entitled Security in this PWS or contact the Installation Physical Security Section at 502-898-8445/2010/4694 or 3794

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer Representative (COR) in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the COR. Contractor shall provide road closure and detour signage as required to perform maintenance activities if traffic cannot be maintained to free flow during surfaced area maintenance.

1.6 Drainage. Maintenance work performed under this contract shall not impede drainage. The contractor shall maintain surface drainage ditches to be free of shrubs, trees, silt and trash to prevent erosion and ensure continuous flow of water. The Contractor shall maintain drainage and sustain non-impact area range berms, and other real property facilities (excluding impact areas) on the ranges and training areas as covered in this PWS.

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government. The COR will decide on the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. Reserved

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific SERVICE or Functional Area (FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The period of performance shall be for one (1) Base Period and four (4) 12-month option periods with a potential 6-month option to extend services.

2.1.2.2 Transition (Phase-In/Phase-Out). The contractor shall take all actions necessary for a smooth transition of the contracted operations during Phase-In. The Government will make all facilities and/or government equipment available to the contractor for a maximum of 60 calendar days prior to the contract performance start date for observation and for the Phase-In requirements of this contract. The contractor’s Phase-In Plan shall include comprehensive procedures for attaining full PWS performance, to include IT/Network accounts and access to the appropriate Government organizations, all within the time allowed herein. The contractor shall submit a draft version of the Phase-In Plan for Government review, and identify associated costs, as part of their proposal. The Final Phase-In Plan shall be submitted within 15 days of contract award. The Phase-In Plan shall establish procedures by which the contractor shall prepare to assume full responsibility for all areas outlined in the PWS at the end of the Phase-In Period. The Contractor shall have key personnel on board, during the 30-day transition period. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the Contracting Officer’s (KO) approval. Comment by Romano, Gina M CIV USARMY ACC MICC (USA): Should the draft version be submitted with the proposal and the final after award?

The Contractor shall prepare and submit a Phase-Out Plan to be implemented by the Contractor to include IT/Network accounts and access with the appropriate Government organizations. The Phase-Out Plan shall be submitted 60 days prior to the end of contract performance. The plan shall specify a training program and a date for transferring responsibilities for the work and shall be subject to the KO approval. The Contractor shall provide sufficient experienced personnel during the phase-out period to ensure that the services are maintained at the required level of proficiency. During the 30 days prior to follow on contract full performance start, the Contractor's key personnel, shall allow observance of all operations pertinent to the requirements of the PWS, to include office functions, procedures, and operations, repair/maintenance operations, and any other operations as deemed necessary by the Contractor that will enable the follow on Contractor personnel to become both knowledgeable in, and familiar with, their assigned areas of responsibility. Comment by Romano, Gina M CIV USARMY ACC MICC (USA): When does the Phase-Out begin?

2.1.2.2.1 Workforce. The Contractor shall commence all operations required by the contract as of the first day of the contract period. Therefore, on the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract. During the thirty 30 calendar day period immediately prior to the end of the contract (if the Contractor is not awarded the subsequent contract for this service), the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract. The Contractor shall not defer any needed repairs or maintenance for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Government so as not to interfere with their work or duties.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed on all property of the Fort McCoy Garrison.

2.1.3.2 Hours of Operation. The Directorate of Public Works regular (normal) hours are from 7:00 am to 4:00 pm, Monday through Friday. However, the Installation is open for training 365 days per year. The contractor is cautioned that operating hours may be different for each function and will vary during the period of performance to meet mission requirements. The contractor shall provide fully qualified personnel to perform services and respond to emergencies as dictated by mission requirements as outlined in this PWS and those covered in Section 5.0. Support may require services 24 hours, 365 days per year. Contractor is expected to provide an innovative approach to allow the maximum flexible work hours for any work required.

2.1.3.3 Emergency Response. The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, verbally or in writing, approval from the COR. The Program Manager (PM) shall be available after normal hours to serve as the central point of contact for Contractor operations. The Contractor shall not charge the government for any overtime.

2.1.3.4 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, legal public holiday, and when routine work is not schedule for that day; or

b. Reschedule the work on any day mutually satisfactory

2.1.3.5 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO/COR if inclement weather suspends operations within two (2) hours. The Contractor shall resume operations with KO/COR approval.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

NOTE: If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a regular business day, routine services shall be rescheduled to ensure mission requirements are met.

Executive Orders authorizing Government military and civilian time off do not apply to Private Sector operations. The contractor shall determine appropriate staffing levels to ensure services are provided in accordance with the PWS.

2.1.5 Emergency Services.

2.1.5.1. Emergency Medical Treatment. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR immediately, not later than (NLT) two (2) hours of the incident. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical entity. Reimbursement shall be made to the US Government.

2.1.5.2 Accident Reporting. The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the COR within four (4) hours of each such occurrence. A completed typed original plus one (1) copy of ENG FORM 3394 United States Army Corps of Engineers Accident Investigation Report shall be delivered to the COR within five (5) calendar days of occurrence, whenever an accident involving personal injury or government owned property occurs.

2.1.6 Contract Administration and Management.

2.1.6.1 Post Award Conference/Performance Evaluation Meetings. Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR will meet as required with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.6.2 Roles and Authorities. The following provides the roles and their respective authority during the performance of the contract:

2.1.6.2.1 Director, Directorate of Public Works (DPW). The DPW acts as the Garrison Commander's (GC) principal staff officer for all matters pertaining to facilities engineering and Real Property Maintenance Activity (RPMA) services required under the contract. The Director plans, programs, prioritizes, and coordinates all facilities engineering and RPMA services required under the contract.

2.1.6.2.2. Operations and Maintenance (O&M) Division. The Operations and Maintenance Division consists of the CORs, Alternate CORs (ACORs), and the Quality Assurance Evaluators (QAEs) and in coordination with other DPW Divisions to direct, supervise, and coordinate facilities engineering activities related to all RPMA services required under the contract.

2.1.6.2.3 Business and Operations Integration (BOID) Division. The BOID Division provides support to all internal Public Works customers in the areas of Information Technology, Administration, Budget, Training, Security, and Process Measurement and Improvement in relation to the DPW.

2.1.6.2.4 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change in the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.6.2.5 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as an additional COR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. COR’s will serve as on-site representatives in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.6.2.5.1 COR Authority. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor upon request. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.6.2.5.2 COR Functions. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.7 The Procurement Integrated Enterprise Environment Tool. The Procurement Integrated Enterprise Environment Tool (PIEE) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.1.8 Subcontract Management. The awarded contractor is solely responsible for any subcontracted work performed.

2.1.9 Contractor Employees.

2.1.9.1 Key Personnel. The following personnel are considered key personnel by the Government: Program Manager (PM), Alternate Program Manager (APM), Quality Control Manager (QCM), and a Site Safety and Health Officer (SSHO). A person assigned to a key position shall only perform the duties of that position and not assume duties of other key positions, with the exception: The QCM and SSHO may be the same person if addressed as such in the individual supporting PWS annexes. Changes to the PM, APM, QCM, and SSHO shall meet or exceed the qualifications of the original designees, and shall be designated in writing to the COR and Contracting Officer, with all supporting documentation, no later than 14 calendar days upon notification of the replacement of a PM/APM/QCM/SSHO. A resume and four business references (with contact information) of the proposed key personnel shall be submitted with the contractor's proposal, for consideration of approval by the Government. Comment by Romano, Gina M CIV USARMY ACC MICC (USA): This is really a solicitation instruction. I recommend revising to discuss what they should provide if there is a change in Key Personnel.

2.1.9.1.1. Project Manager and Alternate Project Manager. The Contractor shall provide a Project Manager (PM) and an Alternate Project Manager (APM) who is responsible for the performance of the work. The PM and APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM or APM shall be present on site when Contractor’s staff is working, and available when one or the other is in a leave status. The COR will be notified when the PM or APM is in a leave status. The PM and APM shall have a minimum of five (5) years of experience in base support management, with direct roads and grounds maintenance experience servicing a municipality or installation of similar size, or a contract similar in scope and breadth to this solicitation; and must be able to supervise, resolve conflict, and communicate effectively. The name of the Project Manager shall be provided by the Contractor to the KO. The PM shall be available between 7:00 am – 4:00 pm, Monday through Friday, except Federal holidays or when the Government facility is closed for administrative reasons. The APM shall meet or exceed the same qualifications as the PM. The PM and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

2.1.9.1.2 Quality Control Manager (QCM) and Site Safety and Health Officer (SSHO). The contractor shall provide a QCM and SSHO, who perform their functions on this contract independent of conflict of interest supervision from the PM or APM. The QCM shall also be designated in writing to the contracting officer. The QCM shall have a minimum experience of three (3) years in quality control inspection on service or construction projects and possess formal QC training and shall have completed the 30-hour Occupational Safety and Health Act (OSHA) Construction Safety Class or equivalent, Competent Person Training, and Hazardous Waste Operations and Emergency Responders (HAZWOPER) training within the past three (3) years. The SSHO shall have completed the 30-hour OSHA Construction Safety Class or equivalent, Competent Person Training, and HAZWOPER training within the past 3 years.

2.1.9.1.3 ISA Certified Arborist. The contractor shall provide an ISA Certified Arborist to provide oversight of all Urban Tree activities. ISA Certified Arborist must have 5 years’ experience under certification and must obtain a 30-hour OSHA Construction Safety Class, or equivalent, training certificate prior to the end of the phase in period. The ISA Certified Arborist shall be on-site for all Urban Tree activities but is not required to be a full-time contractor staff member.

2.1.10 Contractor Requirements.

2.1.10.1.1 National Agency Check. Contracting personnel shall have at a minimum, a favorable National Agency Check (NAC).

2.10.1.2 U.S. Residency. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.10.3 Common Access Card. Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. CAC permits installation access to all contract employees. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI. Minimally, the PM/APM will be issued a CAC for access, all other contractor employees will receive gate access through issued access card or Real ID registration. Any other contractor CAC requests will be discussed and approved by the COR if warranted.

2.1.10.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.10.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.10.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.1.10.7 Contract Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with Joint Ethics Regulation (JER) DoD 5500.07-R.

2.1.10.8 Organizational Conflict of Interest (OCI). Reserved

2.1.11 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR corrective action plans, timely identification of issues, and effective management of subcontractors within (7) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. Applicable to SERVICE 404, 408, and 420.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR to minimize disruptions to the facility mission.

2.2.1.1 Work Coordination. The Contractor shall prearrange and coordinate with the requestor for access to facilities. The Contractor shall report to the COR instances where access could not be obtained to facilities because the requestor failed to be available at the prearranged time. The Contractor shall contact the COR for resolution. When reporting such instances, the Contractor shall provide the COR with a copy of the work document and pertinent facts related to the incident. If work requires scheduled or unscheduled interruption, disconnect or cut-off of any utility to or within the facility, or that a facility be vacated, the Contractor shall take action (five (5) work days in advance if interruption is scheduled) to (a) notify customers/facility users and the COR, (b) avoid damage to customer equipment, and (c) minimize disruption of the activity's operation. Historically, customers meet the scheduled appointment 90% of the time.

2.2.1.2 Work Clearance. For work involving digging operations, the Contractor shall provide the COR with an approved Diggers Hotline ticket number before work commences.

2.2.2 Work Status. The status of all assigned work shall be available to the COR within one (1) hour of Contractor receipt of request during normal working hours, and the start of the following business day at all other times, unless actively working an emergency response work request.

2.2.3 General Fund Enterprise Business System (GFEBS). Reserved

2.2.4 Demand Maintenance Orders (DMO). Reserved

2.2.5 Preventive Maintenance Orders (PMO). Reserved

2.2.6 Operations Work Orders (OWO). Reserved

2.2.7 Project Work Orders (PWO). Reserved

2.2.8 Database Tasks/Requirements. Reserved

2.3 As-Builts and Geospatial Information System (GIS). Reserved

2.4 Network Access. Contractor employees who require access to Government Information Systems. The Government will provide information technology connections in the Contractor's offices, which will be used to connect the Government's computer equipment to GFEBS and other Government systems. Government e-mail systems shall be accessed via Government furnished computers, software, and network capability. All Government computers used by the Contractor shall require the utilization of CAC access. All contractors with access to government information technology systems must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services and must successfully complete the DoD Information Assurance Awareness training prior to access and then annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01M and AR 25-2 within 6 months of employment. All contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01M must be completed upon contract start date. This is an annual requirement. (Submit training certificates to the COR, Contract Office and the Network Enterprise Center.

2.5 Historic Property or Archaeological Site. Reserved

2.6 Repair and Replacement. The Contractor shall report damages or disturbances to the COR within 1 hour. The Contractor’s personnel shall be properly trained in the use of and repair of historic building materials. The Contractor shall repair or replace parts with products similar in appearance to the original. The repair and/or replacement of wood or other parts shall result in products identical in appearance to the original. Therefore, the Contractor shall retain original material wherever possible or replace with new material that duplicates the original in size, shape, texture, appearance, and finish. Repairs, renovation, or replacement to historic buildings shall be approved by the KO. All work shall be coordinated through the Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of The Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) when working on all historic buildings on Fort McCoy. Location maps are available at the local DPW. No modifications to historic structures shall be permitted without the express written consent of the COR.

2.6.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. Damages caused to non-government property shall be addressed between the property owner and the Contractor, the Government will not be involved as a third party for damage resolve. The COR shall be notified within one (1) hour for all non-government property damage occurring on the Installation. The Contractor shall notify the COR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod if applicable. The Contractor shall maintain all turf repair work to ensure successful growth.

2.6.2 Damage Report. The Contractor shall submit a monthly damage report to the COR that annotates the damage, corrective action, and date corrected no later than the 15th of each month.

2.7 Salvage. The Government retains all salvage rights to replaced property of value. The Government will determine the value of the property. Items of no value shall be disposed of at the Contractor's expense. For items of value, and for all Government equipment regardless of value, the Contractor shall prepare DD Form 1348-1 for property disposal.

2.8 Security.

2.8.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

The contractor shall request via COR, a background check for all contractor employees, including subcontractor employees, requiring unescorted access to government facilities. Contractors shall use Forms 451 and 452 in PDF format when requesting the background checks. The background checks must include a check of the National Crime Information Center Interstate Identification Index (NCIC-III) and, when available, Terrorist Screening Database (TSDB).

2.8.1.1 Forms 451 and 452 will be provided to the Contractor POC in PDF format. The 451 and 452 forms will be used within the process to perform background checks and allow access on the Installation.

2.8.1.2 If derogatory information is contained in the background check, unescorted access may be denied in accordance with Army Directive 2014-05 (Policy Implementation Procedures for Common Access Card Credentialing and Installation Access for Un-cleared Contractors). The COR will notify the Contractor if any of the Contractors personnel are denied access.

2.8.1.2.1 In cases where an un-cleared Contractor employee, including any subcontractor employee, is denied access based on derogatory information, the individual may request a waiver. The COR can provide the process for a waiver request.

2.8.1.2.2 Individuals may be denied unescorted access if derogatory information includes, but is not limited to, the following:

a. The NCIC-III contains criminal information about the individual that causes the Senior Commander to determine that the individual presents a potential threat to the good order, discipline, or health and safety of the installation.

b. The installation is unable to verify the individual's claimed identity based on the reasonable belief that the individual has submitted fraudulent information concerning his or her identity in the attempt to gain access.

c. The individual has a current arrest warrant in NCIC, regardless of the offense or violation.

d. The individual is currently barred from entry or access to a federal installation or facility.

e. The individual has been convicted crimes encompassing sexual assault, armed robbery, rape, child molestation, production or possession of child pornography, trafficking in humans, drug possession with intent to sell or drug distribution.

f. The individual has a U.S. conviction of espionage, sabotage, treason, terrorism, or murder.

g. The individual is a registered sex offender.

h. The individual has been convicted of a felony within the past 10 years, regardless of the offense or violation.

i. The individual has been convicted of a felony firearms or explosives violation.

j. The individual has engaged in acts or activities designed to overthrow the U.S. Government by force.

k. The individual is identified in the Terrorist Screening Data Base (TSDB) as known to be suspected of being a terrorist or belonging to an organization with known links to terrorism or support of terrorist activity. When this capability becomes available to DoD, security personnel performing installation access control personnel will strictly follow the Federal Bureaus on Investigation’s published engagement protocols.

2.8.2 Access to Secured Areas.

2.8.2.1 Electronic Gate Access. The contractor will be responsible to schedule Electronic Gate Access training with the DES PS Office for all new hire employees requiring electronic gate access, and a refresher training every three (3) years after the employee’s initial training date.

2.8.2.2 Ammo Supply Point (ASP). The contractor shall make the COR aware of new hires on the contractor’s personnel roster and submit a revision with each change of the roster within three (3) days of new hire or immediately with release of an employee. The COR will use the new hire information to coordinate access clearance to the ASP IAW with local policy. The Contractors personnel roster will be reviewed annually for access clearance to the ASP.

2.8.3 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

2.8.3.1 Employee Terminations. When an employee is terminated from employment on the contract for any reason, the Contractor shall have an out-processing checklist that identifies the Government issued CAC card and Installation Access Badge/Pass has been turned into the COR and property items accounted for and back in proper custody. A signature shall be required on the checklist from the appropriate person acknowledging receipt of the items. Checklists shall be retained for the duration of the contract.

2.8.3.2 Departing Employees. The Contractor shall ensure Contractor employees return security photographic identification cards, permits, CAC, GFP, keys, photo passes, range passes, sensor access (slide) cards and that access to the LAN email has been canceled. All out-processing Contractor employee CACs must be returned to the COR no later than close of business on the last workday. A formal termination or departing memo must be submitted to the COR and security office with the requested items stating they have been collected.

2.9 Administrative Office Areas. Government personnel will be working in office areas during working hours. Contractor service or maintenance work shall not unduly interfere with Government work in the area. In the event a Government building supervisor so requests, the Contractor shall temporarily cease work in the area and report the instructions, to include name and phone number of the Government person involved, to the COR immediately by the most expedient means.

2.10 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid U.S. state driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.11 Contract Vehicle Registration. All normally passenger capable vehicles shall be registered for use on all roadways and highways. This includes all cars, trucks, vans, commercial vehicles. This does not include heavy equipment vehicles (graders, loaders, tractors, etc.).

2.12 Parking. Subject to availability, Contractor employees will be provided with parking spaces in the vicinity of facilities provided by the Government for Contractor use. The Contractor shall comply with the post parking regulations. The COR may designate other spaces if such spaces are available.

2.13 Lost and Found. The Contractor will report to the COR all personal articles found by the Contractor or Contractor's employees. The Contractor shall within one (1) working day turn found articles into the Directorate of Emergency Services.

2.14 Staging Area/Contractors Space. The Contractor will be provided a Government furnished on-site staging area for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives. The Contractor will be responsible for all maintenance of their provided areas (Mowing, grading, plowing, etc.). Areas designated as contractors space, will not be accounted for under contract quantities of contractor provided support.

2.15 Key Control. The Contractor shall establish a control system to ensure no keys issued to the Contractor by the Government are lost, misplaced, or used by unauthorized persons. Government keys shall not be duplicated by the Contractor without the COR's authorization. Procedures developed to control Government keys shall be included in the Contractor's QCP. The Contractor shall comply with AR 190-13 The Army Physical Security Program and AR 190-51 Security of Unclassified Army Property (Sensitive and Non-sensitive), applicable to key and lock.

2.15.1 Keys. The Contractor shall reimburse the Government for replacement of locks or for re-keying required as a result of losing any key. In the event a master key is lost or found to have been duplicated, all locks and keys for that system shall be replaced and the total cost charged against the Contractor.