Exhibit_14g_PDHRA_and_MHA_Monthly_Activity_Management_Report_4.4.4.22.xlsx
XLSX spreadsheet 49 KB Posted
- Attached to
- Special Notice-Amendment 0009
- Solicitation number
- W15QKN-17-R-1042
About this file
This document contains a monthly activity management report and information on a related federal contract opportunity. The monthly activity management report provides data on Defense Health Agency activities completed in September 2016, including 2,900 Post-Deployment Health Reassessments and 1,649 Mental Health Assessments. It details the number of on-site health screenings conducted, call center screening statistics, and 30-day follow up activity with Service Members referred for further evaluation.
The federal contract opportunity is a presolicitation notice for the Reserve Health Readiness Program III. The U.S. Army Contracting Command - New Jersey intends to issue a solicitation on September 30, 2017 seeking a single-award, firm-fixed-price and cost reimbursement contract for five years. The contract will provide health readiness services to Reserve and Active Components throughout the U.S., Germany, and at group events. Required services include immunizations, physicals, assessments, dental care, laboratory services, and occupational health. The North American Industry Classification code is 621112 and size standard is $11 million.
exhibit 14g
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Text version
Legend
| RHRP II - Deliverable 18 |
| DHA Monthly Activity Management Report |
Date Selection Range: 9/1/2016 to 9/30/2016
| Report Legend |
| The Contractor shall develop and provide Monthly Activity Management Reports (Deliverable 18). An outline of the content of such a report will be provided by the Government and shall include, in addition to items outlined in C.2.2.4.5 (b)-(g) above, items such as the number of (a) attempts to contact SMs (by phone, email, and postcard). |
Deliverable 18 - PDHRA Monthly Activity Management Report 10/13/2016 9:51:12 AM
Deliverable 18 - Summary
| RHRP II - Deliverable 18 |
| DHA Monthly Activity Management Report - Summary |
Date Selection Range: 9/1/2016 to 9/30/2016
DHA PROGRAM DATA
I. September 2016 DHA Activities
| • | Completed 2900: | 95 | |
| Face-To-Face: | 95 | ||
| Call Center: | 0 | ||
| • | Total Service Members Referred: | 51 |
| • | 338 Postcards were mailed during the month of September 2016 due to inability to reach the Service member. | ||||
| • | 403 Service members were reached as part of the 30 Day Follow Up with Service members that were referred for further evaluation. | ||||
| • | Completed MHA: | 1,649 | |||
| Face-To-Face: | 341 | ||||
| Call Center: | 1,308 |
• Total Service Members Referred: 38
| II. | September 2016 On Site Face-To-Face DHA Screenings | ||
| • | A total of 4 Events were executed during the month of September | ||
| • | 505 Service members were projected to attend On Site events | ||
| • | 436 Service members were screened |
• 8.24% (46) Service members were issued referrals for further evaluation
Supporting documentation attached
III. September 2016 PDHRA Call Center Screenings
| Total Attempts to Contact | 1,975 | ||
| Outbound Telephonic Attempts to Contact | 1,637 | ||
| Attempts, But no Contact | 1,191 | ||
| Bad Number | 88 | ||
| Left Message | 854 | ||
| No Answer/No Machine | 249 |
| Service Members Contacted | 446 | |
| Members Screened through Out-Bound | 0 | |
| Members Declined Screening | 12 | |
| Screenings in Process* | 203 | |
| Misc.** | 231 |
Postcards sent*** 338
Total In-Bound Calls 1999
Members Screened through In-Bound 0
2900s Completed 0
| Service Member | ||
| Medical Only | 0 | |
| Behavioral Health Only | 5 | |
| Both Medical and BH | 0 | |
| Total SM Referred | 5 |
| *Contact has been made with the SM, but the entire process is not complete, e.g., a date and time was selected with the SM to complete their 2900. |
| **Includes situations such as SM asking to be called or to call back, it hasn't been 90 days since the deployment, SM was ineligible for screening due to active duty status, etc. |
| ***Unable to reach SM after three phone calls, or there was insufficient contact information. |
IV. September PDHRA Call Center 30 Day Follow Up Activity
• Of the 403 Service members contacted, 27 had decided against making an appointment, 199 reported attending their initial appointment, 30 had appointments that were scheduled for a later date, 1 had missed their appointment, and the remaining 146 had yet to make an appointment (hadn't called, waiting to hear from the provider, etc.).
Supporting documentation attached (Sheet 3) >>September Follow Up Activity<<
V. Fiscal Year to Date
| Face-to-Face Screenings PDHRA & MHA | YTD | September |
| Service Members Projected | ||
| Members Screened | ||
| Referrals for Further Evaluation |
| Percentage of Referrals |
| Medical |
| Behavioral Health |
| Both |
| Telephonic Screenings PDHRA |
| Total Attempts to Contact |
| Members Declined Completion of Screening |
| Members Screened |
| Referrals for Further Evaluation |
| Percentage of Referrals |
| Medical |
| Behavioral Health |
| Both |
| Telephonic Screenings MHA |
| Total Attempts to Contact |
| Members Declined Completion of Screening |
| Members Screened |
| Referrals for Further Evaluation |
| Percentage of Referrals |
| 24-Hour Referral |
| 7-Day Referral |
| 30-Day Referral |
| VI. | 30 Day Follow Up Calls PDHRA |
| Total number of attempts to contact Service members | |
| Service members reached | |
| Number of referrals who declined making appt. at time of follow-up call | |
| Number of referral appts. scheduled and already kept at time of follow-up call | |
| Number of referral appts. scheduled for future date | |
| Number of referral appts. scheduled and missed at time of follow-up call | |
| Number of referral appts. waiting to hear from provider at time of follow-up call |
Deliverable 18 - PDHRA Monthly Activity Management Report 10/13/2016 9:51:12 AM
On-Site Activity
| RHRP II - Deliverable 18 |
| DHA Monthly Activity Management Report - On-Site |
Date Selection Range: 9/1/2016 to 9/30/2016
| DEPLOYMENT HEALTH RE-ASSESSMENT PROGRAM |
| ON SITE ACTIVITY REPORT |
| FOR THE MONTH OF September 2016 |
GE ID Start Date End Date City, State of Screening Compo Service Number of Service Members Projected Number of Service Members Screened Number of Service Members differ from Projected % differ from Projected Number of Service Members Declining HCP Review Number of Service Members Referred for Further Evaluation Percent of Service Members Referred for Further Evaluation Physical Referrals Behavioral Health Referrals Referrals for Both VA VET Tricare MTF
Totals
30 Day Follow Up
| RHRP II - Deliverable 18 |
| DHA Monthly Activity Management Report - 30 Day Follow Up |
Date Selection Range: 9/1/2016 to 9/30/2016
GE ID Start Date End Date City, State of Screening Compo Number of Service Members Projected Number of Service Members Screened Number of Service Members Declining HCP Review Physical Referrals for Further Evaluation Behavioral Health Referrals for Further Evaluation Referrals for Both for Further Evaluation Total Number of Service Members Referred for Further Evaluation Service Members Contacted Number of Service Members Declining Appointment Number of Appointments Scheduled and Kept Number of Appointments Pending (Scheduled for Later Date) Number of Appointments Missed Yet To Make Appointment
Totals
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