Technical Exhibit H TAP Services Prescribed Delivery Methods.xlsx

This is a Technical Exhibit detailing prescribed delivery methods for Army Transition Assistance Program (TAP) services based on client tier classification. The exhibit establishes a matrix of TAP client services across three tier levels differentiated by military rank (Tier 1: E-01 to E-06 and O1 to O3; Tier 2: E-07 to E-09 and O4 to O6; Tier 3: W-01 to CW2 and CW3 to CW5), specifying whether each service should be delivered synchronously or asynchronously. Services include EISA, Initial Intake and Counseling (IIC), Pre-Separation Briefing, My Transition Brief, Military Occupation Code Crosswalk, Financial Planning for Transition Class, Financial Counseling/Budget Review, Education Track counseling, Capstone Counseling, Follow-Up Counseling, and Civilian Skilled Practitioner (CSP) briefing and counseling.

The exhibit mandates that contractors use the prescribed delivery methods as a baseline; however, clients prescribed asynchronous delivery may request synchronous delivery, which contractors must accommodate. Conversely, contractors are explicitly prohibited from encouraging, recommending, influencing, or forcing clients prescribed synchronous delivery methods to receive services asynchronously. This framework supports the solicitation W9124D26RA041 issued by the Department of the Army Human Resources Command for TAP services, a 100% 8(a) small business set-aside with NAICS code 624310.