TE-A Performance Requirements (FY27-FY33 Elevator Maint)v2.xlsx
XLSX spreadsheet 14 KB Posted
- Attached to
- Fort Sill Elevator Maintenance Services
- Solicitation number
- W9124L-26-Q-A008
About this file
This is a Technical Exhibit A Performance Requirements document that establishes the service level standards and performance metrics for elevator maintenance services at Fort Sill, Oklahoma under contract W9124L-26-Q-A008. The document outlines five key performance areas: Basic Maintenance and Service, Inspection and Regulatory Testing, Elevator Cleaning Services, Routine Service Calls, and Emergency Service Calls. All performance areas maintain a 95% Acceptable Quality Level (AQL) standard measured as total discrepancies divided by total inspections performed, with surveillance conducted through periodic inspections and customer complaints. Performance will be reflected in annual Contractor Performance Assessment Reports (CPARS). Specific requirements include maintaining all elevator equipment per the contractor's approved Maintenance Control Program and Quality Control Program, providing certified inspector inspections with scheduling reports, performing thorough cleaning of hoistways, pits, controllers, and machine rooms twice annually at six-month intervals, responding to routine service calls on the next scheduled weekly maintenance day, and responding to emergency service calls for elevators #4 and #5 in Building 4301 within two hours of notification on a 24/7 basis.
The underlying solicitation is a Firm Fixed Price contract for non-personal services with a base period from October 1, 2026 through September 30, 2027, and six one-year option periods. This is a 100% small business set-aside Request for Quote issued by the Department of the Army Materiel Command Mission and Installation Contracting Command Fort Sill, with a solicitation date of July 20, 2026 and quote submission deadline of August 18, 2026 at 12:00 PM CST. Award will be made on a best value basis with price as the only evaluation criterion under FAR 12.201-1 simplified procedures. The NAICS code is 238290 with a small business size standard of $22 million.
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Text version
Sheet1
| Technical Exhibit A | ||||
| Performance Requirements | ||||
| Post Wide Elevator Maintenance Services | ||||
| Item | Performance Objective | Standard | Performance Threshold | Incentive / Disincentive |
| 1 | Basic Maintenace and Service (PWS para 5.3.3) | The Contractor shall maintain all elevator equipment in good operating condition in accordance with Contractor’s approved Maintenance Control Program (MCP), approved Quality Control Program (QCP), manufacturer’s specifications, applicable code at the time of installation, applicable code requirements at the time of any alterations, and all applicable publications. | 95% AQL: (Total discrepancies/Total Inspections performed) Method of sureveilance = Periodic Inspection and customer complaints | Performance will be reflected in annual CPARS. |
| 2 | Inspection and Regulatory Testing (PWS para 5.3.3.2) | The Contractor shall perform inspection and testing with a contractor provided certified inspector and provide an inspection schedule report, periodic inspection schedule report, and a periodic testing schedule report for each elevator system | 95% AQL: (Total discrepancies/Total Inspections performed) Method of sureveilance = Periodic Inspection and customer complaints | Performance will be reflected in annual CPARS. |
| 3 | Elevator Cleaning Services (PSW para 5.3.3.3) | The Contractor shall provide a regular cleaning for each elevator system (parts, equipment, and components). As a minimum, the contractor shall thoroughly clean all elevator hoist ways, car tops, pits, controller interiors including filters and machine rooms two (2) times per year at six (6) month intervals. The Contractor shall remove accumulated dust, dirt, trash, and any foreign debris to include the proper removal of any unintended hydraulic fluid. | 95% AQL: (Total discrepancies/Total Inspections performed) Method of sureveilance = Periodic Inspection and customer complaints | Performance will be reflected in annual CPARS. |
| 4 | Routine Service Calls (PWS para 5.3.3.4.1) | The contractor shall respond to and begin work on routine service calls on the next scheduled weekly maintenance day whether the elevator is scheduled or not. Upon completion of any routine service call work, the elevator equipment, its’ components, and the general area of the machine room shall be cleaned and clear of any debris. All repair work shall be in accordance with normal commercial practices and code using parts specified by the elevator manufacturer or items of equal or better quality. | 95% AQL: (Total discrepancies/Total Inspections performed) Method of sureveilance = Periodic Inspection and customer complaints | Performance will be reflected in annual CPARS. |
| 5 | Emergency Service Calls (PWS para 5.3.3.4.2) | The Contractor shall provide emergency service call repairs for elevators #4 and #5 in Building 4301 within two (2) hours of notification from the Contracting Officer or the designated representative on a 24 hour, 7 days a week basis. The Contractor shall immediately make necessary repairs to restore the elevators to operation. | 95% AQL: (Total discrepancies/Total Inspections performed) Method of sureveilance = Periodic Inspection and customer complaints | Performance will be reflected in annual CPARS. |
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