Attachment 1 PWS Elevator Maintenance Service (FY26-FY33).pdf

ELEVATOR MAINTENANCE SERVICES

PERFORMANCE WORK STATEMENT (PWS)

USAG Fort Sill, OK

01 October 2026

USAG Fort Sill Elevator Maintenance Services Performance Work Statement (PWS)

Contract # Attachment 1 Page i of 39

Table of Contents

1.0 General

Description of Services/Introduction Period of Performance Background Objectives Scope Traffic Flow Restoration of Real Property Damage General Information

1.8.1 Type of Contract

1.8.2 Place of Performance

Fort Sill Access

1.8.3 Federal Observed Holidays

1.8.4 Hours of Operation

Installation Closures Emergency Delays and Support

1.8.5 Security Requirements

Access and General Protection/Security Policy and Procedures Physical Security Security Training Local Health Protection Conditions Key Control

1.8.6 Post Award Conference/Periodic Progress Meetings

1.8.7 Government Roles and Responsibilities

Contracting Officer (KO) Contracting Officer’s Representative (COR)

1.8.8 Specific Contractor Requirements, Roles, and Responsibilities U.S. Residency Contractor Hiring Restrictions Contractor Identification Standards of Conduct Contractor Key Personnel Quality Control Plan (QCP) Maintenance Control Program i

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Phase In /Phase Out Period Emergency Services

Accident Reporting Environment and OSHA Safety Safety Plan

1.8.9 Environmental Compliance

Spill Plan Safety Data Sheets

2.0 Definitions and Acronyms

Definitions

2.1.1 Acceptable Quality Level (AQL)

2.1.2 Call Outs

2.1.3 Cannibalize

2.1.4 Classified Waste

2.1.5 Cleaning

2.1.6 Contractor

2.1.7 Contractor Acquired Property (CAP)

2.1.8 Contracting Officer (KO)

2.1.9 Contracting Officer’s Representative (COR)

2.1.10 Debris

2.1.11 Deficient Service

2.1.12 Deliverable

2.1.13 Environmental Protection Agency (EPA)

2.1.14 Equipment

2.1.15 Generation

2.1.16 Government Furnished Property (GFP)

2.1.17 Government Property

2.1.18 Government Project Manager ...................... Error! Bookmark not defined.

2.1.19 Key Personnel

2.1.20 Legal and Other Requirements (LOR)

2.1.21 Loss of Government Property

2.1.22 Material

2.1.23 Non-Personal Services

2.1.24 Performance Requirements Summary (PRS)

2.1.25 Physical Security

2.1.26 Property

2.1.27 Property Records

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2.1.28 Provide

2.1.29 Quality Assurance (QA)

2.1.30 Quality Assurance Surveillance Plan (QASP)

2.1.31 Quality Control (QC)

2.1.32 Real Property

2.1.33 Sensitive Property

2.1.34 Service Calls

2.1.35 Sludge

2.1.36 Subcontractor

2.1.37 Wide Area Work Flow (WAWF)

2.1.38 Workday

2.1.39 Work Week

ACRONYMS

3.0 Government Furnished Property, Equipment and Services

General Utilities Property Equipment Access Services:

4.0 Contractor Furnished Materials and Equipment

General Materials Equipment

4.3.1 Unserviceable Contractor Equipment

5.0 Specific Tasks for Elevator Maintenance Service

Overview Deliverables Description of Services

5.3.1 Scope

5.3.2 Schedules

Service Schedule

5.3.3 Basic Elevator Maintenance and Services

Basic Maintenance Service

Inspection and Testing Regular Cleaning Service Calls Deficient Service(s)

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Driving Pathways

5.3.4 Vehicles

Vehicle Appearance Unserviceable Vehicles

5.3.5 Other Events

Inclement Weather

5.3.6 Reports

Weekly Summary Report Monthly Cleaning Report Unscheduled Emergency Service Call Report Regular Inspection Reports Periodic Inspection Reports Regulatory Agency Inspections

6.0 Applicable Publications (Current Editions)

Regulations, Publications, Manuals, Local Policies and Procedures

7.0 Mandatory Records and Report Forms

8.0 Attachment/Technical Exhibits (TEs)

List of Attachments and Technical Exhibits

W9124L- Attachment 1 Page 1 of 39

1.0 General.

This is a non-personal services contract to provide complete and full elevator maintenance services for the U.S. Army Garrison Fort Sill, OK.

• The Government will not exercise any supervision or control over the contract service providers performing the services herein.

• The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

• Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

• The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete the requirements as outlined and defined in this

PWS.

Description of Services/Introduction.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide complete and full preventative elevator maintenance service tasks and frequencies as described and defined in this PWS, Part 5 Specific Tasks and Part 8 Attachment/Technical Exhibits, TE-C Estimated Workload, except for those items specified as Government furnished property and services in Part 3. The Contractor shall perform to the standards and frequencies in this PWS and in a manner that will ensure continuous and safe elevator operation.

Period of Performance

The period of performance shall be for one (1) Base Period of 12 months and six (6) 12-month option years.

• Base Year: 1 October 2026 - 30 September 2027

• Option Year 1: 1 October 2027 - 30 September 2028

• Option Year 2: 1 October 2028 - 30 September 2029

• Option Year 3: 1 October 2029 - 30 September 2030

• Option Year 4: 1 October 2030 - 30 September 2031

• Option Year 5: 1 October 2031 – 30 September 2032

• Option Year 6: 1 October 2032 – 30 September 2033

Background.

Fort Sill is located in Oklahoma, Comanche County, Lawton. Fort Sill consists of approximately 94,000 acres. The population base consists of approximately 20,000 military and Government civilian and Contractor personnel, as well as 33,000 resident family members.

Objectives.

The objective of this contract is for the Contractor to provide complete and full preventive elevator maintenance service at Fort Sill, Oklahoma in accordance with the Contractor’s Maintenance Control Program (MCP), the Contractor’s Quality Control Program (QCP), manufacturer’s specifications, ASME A17.1, A17.2, A17.3, applicable code at the time of

Contract # Attachment 1 Page 2 of 39 installation, applicable code requirements at the time of any alterations, and all applicable publications listed in this contract. The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives, instructions, manuals, and other requirements (LOR) (See Definitions & Acronyms, 2.2 Acronyms --- Legal and Other Requirements) to include, but not limited to the documents in Part 6 Applicable Publications. All work not specifically mentioned, which is required to ensure that maintenance is complete and is within the intent of this contract, shall be performed without additional cost. The contractor shall perform, coordinate and complete the requirements of the contract in cooperation with any other contractors, trades, or using agencies performing work at Fort Sill, Oklahoma promptly and diligently as required by the standards of this contract.

Scope.

The Contractor shall accept all elevator equipment and/or parts in their present condition and perform complete and full preventative elevator maintenance services in accordance with the PWS and the technical exhibits. The term elevator is defined herein to include elevators, sidewalk freight elevators, dumbwaiters, and any other discreet pieces of vertical transportation equipment listed or accepted by supplemental agreement to the technical exhibit. The Contractor shall perform the basic level of service maintenance (Black) which includes scheduled maintenance, repair, replacement, and inspection of elevator parts, equipment, and components for all elevators listed in the technical exhibits for this contract. The Contractor shall be able to provide a higher level of service (Red, Amber, Green) if it is requested and added to the contract by the government.

Traffic Flow.

The Contractor shall do their best to maintain the free flow of vehicular and pedestrian traffic while conducting their services.

Restoration of Real Property Damage.

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g., structural damage, damage to landscape or fencing, et al).

General Information.

1.8.1 Type of Contract.

The government will award a FIRM FIXED PRICE (FFP) type of contract.

1.8.2 Place of Performance

The work to be performed under this requirement will be performed in the identified locations in and around Fort Sill, OK. A listing of building numbers and the name of the facilities, if applicable, is located in Part 8, Technical Exhibit Listing, TE-C Estimated Workload.

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Fort Sill Access

Long Term, Unescorted Access Passes - Contractor will submit FS-118 to the Fort Sill Visitor Welcome Center (VWC). VWC will process and issue Long Term Unescorted passes and all associated Sub-contractors requiring physical access to the installation on a recurring basis (greater than 24 hours) and who do not require access to a DoD computer network. The expiration date of the access will be the end of the contract period of performance or 365 days whichever comes first. Sub-contractors shall be bound by this same requirement. Prime Contractors are responsible for obtaining timely sub-contractor documents necessary to secure required access documents. A National Crime Information Center (NCIC) Interstate Identification Index will be conducted for each employee submitted prior to issuance of the access pass. Contractor will submit FS-118 to the Fort Sill Visitor Welcome Center (VWC). VWC will process and issue Long Term Unescorted Passes. A fillable form is located at: http://sill-www.army.mil/USAG/forms.html. If the form cannot be accessed, contact the COR and they will provide the document.

1.8.2.1.1 Required Documentation:

The required documentation shall be provided by the Prime Contractor to the Fort Sill VWC located at T6701 Sheridan Road (Bentley Gate) between 6:00 am- 6:00 PM hours Monday – Friday.

Passes should be obtained from the VWC within ten (10) work days of contract start. If a long-term unescorted access pass cannot be obtained in this time, an individual temporary pass can be obtained. The Visitor Pre-Registration can be started at https://sill-www.army.mil/vcc/. Personnel will be denied access to post if they do not possess a REAL ID.

Failure to receive a Long-Term Unescorted Access Pass or Individual Temporary Pass will result in Contract personnel being denied admission to the installation. Failure to receive required access shall not relieve Contractor from execution of Contract Requirements.

1.8.2.1.2 Required Documentation for Appeal

Denial of a request can be appealed by completing FS 117 and submitting to the designated Contracting Officer’s Representative (COR) for action. Submission of an appeal shall not relieve the Contractor from execution of Contract Requirements. A fillable form is located at: https://sill-www.army.mil/USAG/forms.html.

1.8.2.1.3 Post Access Compliance

Contractor workforce must comply with all personal identity verification requirements (i.e., FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.8.3 Federal Observed Holidays

http://sill-www.army.mil/USAG/forms.html http://sill-www.army.mil/USAG/forms.html http://sill-www.army.mil/USAG/forms.html https://sill-www.army.mil/vcc/ https://sill-www.army.mil/USAG/forms.html

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Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer (KO). When a U.S. Federal holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.8.4 Hours of Operation.

• Normal hours of operation are between the hours of 7:30 a.m. to 4:00 p.m., Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Work accomplished outside this time frame shall require prior approval of the COR or KO if a COR has not been designated.

Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday or Sunday, a recognized Federal holiday, when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

Emergency Delays and Support.

If the Contractor determines unsafe weather conditions or work environment is cause for an interruption of services, the Contractor shall notify the COR by phone two (2) hours prior to curtailing operations (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

The Contractor shall coordinate with the Directorate of Public Works (DPW) designated representative(s) in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations.

1.8.5 Security Requirements.

The Government may require the contractor to provide service to a HIGHLY CLASSIFIED area. In such instances, the contractor personnel shall be trained in

Contract # Attachment 1 Page 5 of 39 security requirements and potentially escorted during the entire time needed to complete the tasks outlined in this PWS in such areas.

Access and General Protection/Security Policy and Procedures.

Contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (i.e., FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

Physical Security.

The Contractor shall safeguard all government equipment, information and property provided for Contractor use. At the close of each work period, the contractor shall ensure government facilities, equipment, and materials are secured.

Security Training.

In the event of a National Defense Emergency affecting Fort Sill, the KO or COR will immediately notify the Contractor. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and KO or COR that National Defense Emergency conditions are no longer in effect.

1.8.5.3.1 Anti-Terrorism (AT) Level I Training.

IAW Department of Defense Instruction (DoDI) 2000.16, Vol. 1 DoD Antiterrorism Standards and Army Regulation (AR) 525-13 Antiterrorism, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or employee hire date. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the COR or the KO if the COR is not designated within 30 calendar days of award or hire date and annually thereafter for all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

If access to a computer is not available, the Government will provide AT Level I training to Contractor employees within 30 business days after contract start and maintain a copy of the attendance roster for one (1) year. Any Contractor hired after contract start will be required to receive AT Level I training within 30 calendar days either online or as provided by the Government. Certificate of completion will be sent to the COR or the KO if the COR is not designated within 30 calendar days (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

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1.8.5.3.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Installation Anti-Terrorism Officer (ATO)) to all its’ employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to Fort Sill, Military Police and the COR. The Contractor shall complete the training within 30 calendar days after contract start date or within 30 calendar days of employees start date and annually thereafter. Certificate of completion will be sent to the COR or the KO if the COR is not designated. (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables). This training may be accomplished by viewing the video at the following website: USMEPCOM > Home > Contractors (army.mil) (Click on iWATCH ARMY video in center of page).

1.8.5.3.3 Operational Security (OPSEC) Awareness Training.

All contractor employees, to include subcontractor’s employees, requiring access to Army installation, facilities, controlled, access areas, and/or installation computers shall complete OPSEC Level I training within 30 days after contract start date or within 30 calendar days of employees start date and annually thereafter. The Contractor shall provide certificates of completion, for each affected contractor employee and subcontractor employee to the COR, or to the KO if a COR is not assigned after completion of training by all employees and subcontractor personnel (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables). OPSEC training is available at the following website:

https://securityawareness.usalearning.gov/opsec/index.htm.

1.8.5.3.4 Threat Awareness and Reporting Program Training

For all DA contractors. Training will be completed within 30 days of assignment or employment to an organization and will undergo live environment TARP training will be completed annually IAW AR 381-12 Threat Awareness and Reporting Program. The Contractor shall provide either certificates of completion or attendance roster for the training provided the first Wednesday each month at the Sheridan Theater (building 3260), for each affected contractor employee and subcontractor employee to the COR, or to the KO if a COR is not assigned, within 30 calendar days after the contract start date or employee hire date and annually thereafter (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

Local Health Protection Conditions

Contractor will comply with all national and DoD policies with regard to health protection issues including pandemic outbreaks. Local Health Protection Conditions (HPCON) change based on risk levels in the surrounding area Fort Sill and in cooperation with local, state and national guidance. The Contractor shall comply with installation and higher headquarters policies aimed at mitigating the spread of dangerous communicable diseases.

Key Control.

https://www.mepcom.army.mil/Home/Contractors/ https://securityawareness.usalearning.gov/opsec/index.htm

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The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.8.6 Post Award Conference/Periodic Progress Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document.

• When the KO, COR and DPW management meets with the Contractor to review the Contractor's performance, written minutes of meetings will be recorded by the Government and signed by the Requirements Authority (RA) and the KO.

• The written minutes will be distributed within five (5) business days after the meeting.

• If any party does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the KO/COR within two (2) business days following receipt of the minutes.

• Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

1.8.7 Government Roles and Responsibilities.

Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

• In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

• All contract administration will be affected by the KO.

• Communications pertaining to contractual administrative matters shall be addressed to the KO.

• No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes.

• The KO will approve all Deliverables and plans required in this PWS.

Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement.

• Additional Government personnel may be designated to assist in contract oversight IAW AR 70-13 Management and Oversight of Service Acquisitions.

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• Other surveillance personnel may be designated as COR and shall be trained and appointed IAW DoDI 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification.

• The COR will aid in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

• The COR will perform IAW the responsibilities and duties identified in the appointment letter.

1.8.7.2.1 COR Authority.

An appointment letter will be issued to the COR by the KO.

• A copy of the letter will be sent to the Contractor.

• The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates.

• The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

1.8.7.2.2 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assists in contract administration.

• The COR or designated Government representative is authorized to perform the following functions:

o assure the Contractor performs the technical requirements of the contract;

o perform inspections necessary in connection with contract performance;

o maintain written and oral communications with the Contractor concerning technical aspects of the contract;

o issue written interpretations of technical requirements;

o monitor, document, and report Contractor's performance and notify both the

KO and Contractor of any deficiencies;

o coordinate availability of Government-Furnished Property and provides direction or assistance for site entry requests of Contractor personnel.

1.8.8 Specific Contractor Requirements, Roles, and

Responsibilities.

U.S. Residency.

All CONUS Contractor employees shall be legal U.S. residents.

• The Contractor shall immediately remove any employee that is not a legal U.S.

resident.

• The Contractor personnel shall be able to communicate clearly in the English language.

Contractor Hiring Restrictions.

The Contractor shall not hire or subcontract with off-duty or former Government employees whose employment would result in a conflict of interest as defined in DoD

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5500.7-R Joint Ethics Regulation 15 May 2024, to include change dated 17 November 2011.

Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, and/or uniform) from Government employees.

• The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

• Contractor owned/leased vehicles and trailers shall be clearly identified.

Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

• The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

• The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner.

• The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

• The Contractor shall ensure employee conduct complies with 41 USC §423, Procurement Integrity.

• The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

• The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

Contractor Key Personnel.

The Contractor shall provide names and telephone numbers of key personnel to include alternates who shall be responsible for the performance of the work, and have full authority to act for the Contractor on contract matters relating to daily operations of this contract. Key personnel shall be available during normal duty hours. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The Contractor shall provide a list of key personnel, job title, and their contact information to the KO and COR within 7 calendar days of the contract start date.

(See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

Contractor personnel shall be experienced in elevator maintenance procedures and certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements in elevator maintenance, repair, and inspection. As a minimum, the Contractor/assigned Contractor personnel shall have the National Association of Elevator Contractors (NAEC) license/Certified Elevator Technician (CET), and Certified Quality Elevator Inspector (QEI) certifications, or equivalent licensing/certifications.

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1.8.8.5.1 Project Manager (PM).

The Contractor shall provide a PM who is responsible for the performance of the work.

• The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract.

• The name and contact information (e.g., phone number and email) of the PM shall be provided to the KO and COR.

• The PM shall be available during normal duty hours and able to respond to any voice messages within an hour of receiving.

• In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

• The PM shall be fully qualified to manage schedules, sequences, and assign work activities.

1.8.8.5.2 Quality Control Manager (QCM).

The Contractor shall designate a full time QCM that is available during normal duty hours and able to respond to any voice messages within an hour of receiving.

• As a minimum, the QCM shall have at least two (2) years of documented relative experience and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.

• For this contract, the PM may also serve as the QCM.

1.8.8.5.3 Elevator Technician

The contractor shall be fully qualified to manage schedules, sequences, and perform work activities.

• The technician shall be fully qualified in inspection and testing techniques on all types of elevators listed within this PWS

• The technician shall have thorough knowledge of electronics, hydraulics, and codes related to all types of elevators.

• The technician shall have thorough knowledge of state, federal safety regulations, and building codes, in addition practical knowledge in the application of tests per ASME A17.1, A17.2, A17.3, manufacturer’s specifications, applicable code at the time of installation, and all applicable publications.

• The technician shall oversee and be responsible for all elevator repair and service operations provided.

• The technician shall be available after hours to act for the contractor on all contract matters relating to daily operation of this contract.

Quality Control Plan (QCP)

The contractor shall have an effective quality control program to ensure services are performed in accordance with this PWS. The QCP shall implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which he/she assures himself/herself that his/her work complies with the requirement of the contract. The contractor shall provide the QCP to the KO and COR within 30 calendar days of the contract start date and within 10 calendar days of any changes going into effect (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables). The QCP shall implement standardized

Contract # Attachment 1 Page 11 of 39 procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. It must also contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The contractor shall upon request provide to the Government their quality control documentation.

Maintenance Control Program

The Contractor is required to develop and submit for approval a Maintenance Control Program (MCP) that shall be in place to maintain the elevator equipment in compliance with the Contractor’s Quality Control Program (QCP), requirements of ASME A17.1, Section 8.6 Maintenance, Repair, Replacement, and Testing. The MCP shall consist of but not be limited to sub section 8.6.1.2 General Maintenance Requirements. The contractor shall provide the MCP to the KO and COR within 30 calendar days of the contract start date and within 10 calendar days of any changes going into effect (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables). Any changes to the approved MCP must be provided to the KO and COR prior to it going into effect.

Phase In /Phase Out Period.

The Contractor shall prepare and submit (within ten (10) business days of contract start date), a Phase In/Phase Out Plan to be implemented by the Contractor to the KO and COR (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

• On the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

• During the period immediately prior to the end of this contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract if they wish to do so.

• The Contractor shall fully cooperate with the successor Contractor and the Government during Phase Out so as not to interfere with future work or duties.

Emergency Services.

1.8.8.9.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any incident requiring immediate emergency medical treatment.

• The individuals should dial 911 and the Government will ensure access to the installation for the ambulance to transport to an off-post facility.

• Any costs incurred for emergency services will be the responsibility of the contractor or their employees and not the government.

• If injuries are incurred while an employee is performing work under this contract, the contractor shall verbally notify the COR no later than (NLT) two (2) hours after an emergency medical event followed by an email summary within 24 hours (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

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Accident Reporting.

• The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact.

• The Contractor shall provide a verbal report to the KO/COR within two (2) hours of each such occurrence followed up by an email within 48 hours documenting each such occurrence (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

• The Contractor shall adhere to reporting of mishaps IAW AR 385-10, The Army Safety Program (Chapter 3 Accident Investigation and Reporting, Chapter 4 Contracting Safety) and DA Pam 385-40, Army Accident Investigations and Reporting.

Environment and OSHA.

IAW para. 1.4 Scope, any apparent conflict between compliance (with such local, State, and Federal environmental and occupational safety laws, rules, and regulations) and the requirements of the contract shall be immediately brought to the attention of the KO and authorized representative(s) (i.e., Environmental Officer, Safety Officer, and COR).

• The Contractor shall verbally notify the KO and COR NLT 2 hours of any violation and email within 5 business days outlining the details for each said conflict such that a final resolution is derived (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

• The Contractor shall be liable for all fines, penalties, and costs that result from violations of, or failure to comply with para. 1.4 Scope.

Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

• The Contractor shall comply with AR 385-10, The Army Safety Program.

• All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO to halt any and all Contractor performance until such unsafe conditions are corrected.

• The Contractor shall take due caution not to endanger personnel during performance of this contract.

• Upon discovery of a serious hazard such as, but not limited to, fire, hydraulic leak, or fuel spill, the Contractor shall immediately notify the COR verbally immediately followed up with an email summary withing 24 hours (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

Safety Plan.

The Contractor shall develop and implement a safety plan for its employees.

• The Contractor shall submit the safety plan to the KO and COR for review within

30 business days after contract award and within 5 business days prior to any revisions going into effect (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

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1.8.9 Environmental Compliance.

The contractor shall implement the following environmental objectives in accordance with FAR 23.4; FAR 23.7; FAR 52.223-1 through 52.223-5; and based on EPA-issued guidance):

• Maximize the utilization of environmentally preferable products.

• Maximize the utilization of bio-based products. See USDA-designated items at http://www.biopreferred.gov or 7 CFR part 3201.

• Maximize the reutilization of nonhazardous and recovered materials.

Eliminate or reduce the generation of hazardous waste and the need for special material processing (including special handling, storage, treatment, and disposal).

Spill Plan.

The Contractor shall comply with the Fort Sill Spill Prevention Control and Countermeasure Plan (See Part 8, Attachment/Technical Exhibit Listing TE-F).

• The Contractor shall have a Spill Plan in place to coincide with the QCP and Fort Sill Spill Emergency procedures.

• In the case of an uncontrolled spill of oil or fuel, the Contractor shall follow Fort Sill’s Spill Emergency procedures by calling the Fire Department via the 911 system. Once the emergency is over the contractor will be responsible for cleanup.

• If the Contractor spills or releases any hazardous substances, the Contractor shall verbally notify the KO and COR within 30 minutes of the occurrence, followed by written summary of the occurrence within 48 hours (See List of

Safety Data Sheets.

For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall submit the SDS to the KO or COR for approval within five (5) business days after contract award and NLT 5 business days before using any new product/chemical (See List of Attachments and Exhibits, paragraph 8.1, Technical Exhibit B, Deliverables).

• The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan.

• The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials or toxic materials.

http://www.biopreferred.gov/

W9124L- Attachment 1 Page 1 of 39

PART 2

DEFINITIONS & ACRONYMS

2.0 Definitions and Acronyms.

Definitions.

2.1.1 Acceptable Quality Level (AQL).

The AQL is the maximum percent defective (or the number of defects per hundred units) that, for purposes of sampling inspection can be considered satisfactory.

2.1.2 Call Outs.

Call outs may be requested for tasks identified as a standard or enhanced service.

These can include nonrecurring requests for special events such as pumping service after facility or fire inspections which do not have a set, predetermined schedule.

2.1.3 Cannibalize

Remove parts from Government property for use or for installation on other Government property.

2.1.4 Classified Waste

Waste material that has been given security classification in accordance with 50 U.S.C.

401 and Executive Order 11652.

2.1.5 Cleaning.

Removing accumulated oily sludge, grease, putrescible materials, liquid contents, solid waste materials, sediment, and spillage from elevator shafts, pit, and mechanical rooms.

2.1.6 Contractor.

A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.7 Contractor Acquired Property (CAP).

Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

2.1.8 Contracting Officer (KO).

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A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.9 Contracting Officer’s Representative (COR).

An employee of the U.S. Government appointed by the KO to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.10 Debris

Includes, but is not limited to paper, cans, bottles, limbs and branches, pine straw and pine cones, leave, rocks, and other similar items.

2.1.11 Deficient Service.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.12 Deliverable.

Objective evidence that can be physically delivered but may include non-manufactured items such as meeting minutes or reports.

2.1.13 Environmental Protection Agency (EPA)

An independent agency in the executive branch of the federal government charged with controlling and abating environmental pollution.

2.1.14 Equipment.

A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale and does not ordinarily lose its identity or become a component part of another article when put into use. Equipment does not include material, real property, special test equipment or special tooling.

2.1.15 Generation

The act or process of producing liquid waste.

2.1.16 Government Furnished Property (GFP).

Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished

Contract # Attachment 1 Page 16 of 39 property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.17 Government Property.

All property owned or leased by the Government. Government property includes both Government- furnished property and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

2.1.18 Key Personnel

Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. The prime contractor is responsible for performance of all subcontractors.

2.1.19 Legal and Other Requirements (LOR).

Applicable Federal, State, local, DoD and Army laws, codes, regulations, instructions, manuals, directives, memorandums, and other requirements.

2.1.20 Loss of Government Property.

Unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property.

Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

• Items that cannot be found after a reasonable search

• Theft

• Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

• Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

2.1.21 Material.

Property that may be consumed or expended during the performance of a contract, component parts of a higher assembly, or items that lose their individual identity through incorporation into an end-item. Material does not include equipment, special tooling, and special test equipment or real property.

2.1.22 Non-Personal Services.

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The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.1.23 Performance Requirements Summary (PRS).

Identifies the key service outputs of the Contractor.

2.1.24 Physical Security.

Actions that prevent the loss or damage of Government property.

2.1.25 Property.

All tangible property, both real and personal.

2.1.26 Property Records.

Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

2.1.27 Provide.

To furnish, as in Government-furnished property, or to acquire, as in Contractor-acquired property.

2.1.28 Quality Assurance (QA).

The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.29 Quality Assurance Surveillance Plan (QASP).

An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

2.1.30 Quality Control (QC).

All necessary measures taken by the Contractor to assure that the quality of an end-product or service shall meet contract requirements.

2.1.31 Real Property.

See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

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2.1.32 Sensitive Property.

Property potentially dangerous to public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or waste, or precious metals.

2.1.33 Service Calls.

Service calls are One-Time/On-call Services for standard service requirements, such as taking care of a container complaint.

2.1.34 Sludge

The accumulated semiliquid suspension of settled solids deposited from wastewaters or other fluids in tanks or basins.

2.1.35 Subcontractor.

One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.36 Wide Area Work Flow (WAWF).

A secure web system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt/acceptance documents over the web and allows Government personnel to process those invoices in a real-time, paperless environment.

2.1.37 Workday.

The number of hours per day the Contractor provides services in accordance with the contract.

2.1.38 Work Week.

Monday through Friday, unless specified otherwise.

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ACRONYMS.

ACC Army Contracting Command ACS Army Community Service ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement ANSI American National Standards Institute AQL Acceptable Quality Level AR Army Regulation AT Anti-Terrorism ATO Anti-Terrorism Officer CAP Contractor Acquired Property CFE Contractor Furnished Equipment CFM Contractor Furnished Material CFP Contractor Furnished Property CFR Code of Federal Regulations CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-The-Shelf CY Cubic Yards DA Department of the Army DES Directorate of Emergency Services DFAC Dining Facility DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense DOL Department of Labor DPW Directorate of Public Works ENV Environmental FAR Federal Acquisition Regulation FIPS Federal Information Processing Standards FPCON Force Protection Condition GFE Government-Furnished Equipment GFM Government-Furnished Material GFP Government-Furnished Property GOV Government HQDA Headquarters Department of the Army HSPD Homeland Security Presidential Directive IAW In Accordance With IG Inspector General IMCOM Installation Management Command KO Contracting Officer LOR Legal and Other Requirements MCP Maintenance Control Plan N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OPSEC Operational Security

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OSHA Occupational Safety and Health Administration PAM Pamphlet PIEE Procurement Integrated Enterprise Environment PM Project Manager POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PUB Publication PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan RA Requirements Activity RCRA Resource…