Attachment 3 - Updated FPCS Eval Factor 3 Sample TO PWS.pdf

Task Order Performance Work Statement (PWS) Susquehanna Fire Protection Control Systems (FPCS)

1. BACKGROUND

The Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency providing worldwide logistics support to the missions of the Military Departments and the Combatant Commands.

DLA Information Operations (J6) executes program management responsibility through their Enterprise Capabilities Portfolio, Installation Support Program Management Office (PMO), providing enterprise-wide policy, program and worldwide operational support for DLA’s Fire Protection Control Systems (FPCS).

In support of these missions, DLA Installation Management (DM) maintains the DLA life, health, and safety systems including fire and life safety equipment/systems. DM serves as the functional and doctrinal proponent for all fire and life safety system requirements, policy, and procedures including industry standards, United Facilities Criteria (UFC) and National Fire Protection Association (NFPA) and DoD installation policy.

2. OBJECTIVE

This Task Order is to provide project management; operations, maintenance, and sustainment; and some OT/IT/cybersecurity related support for the Fire Protection Systems for Defense Distribution Center, Susquehanna located in New Cumberland, PA. DLA is the Authority Having Jurisdiction (AHJ) at New Cumberland, PA.

The objective of this TO is to support Fire Protection Systems located throughout the Defense Distribution Center, Susquehanna site in a state of readiness such that if called on in the event of an emergency, there is a high level of confidence that these systems will perform their intended function. Fire Protection Control Systems as used throughout this document refers to either mechanical or electrical systems utilized for the suppression of fires and the notification of fires and emergencies to building occupants and firefighting personnel.

3. TASK ORDER SCOPE

Refer to IDIQ PWS Section 3.0 Scope and the site specific details listed in this section.

This Task Order scope includes providing support for the Fire Protection Systems at Defense Distribution Center, Susquehanna located in New Cumberland, PA in the following task areas.

a. TASK AREA 1 – Project Management

b. TASK AREA 3 – Operations, Maintenance, and Sustainment Support

c. TASK AREA 5 – Support for OT and IT, Cybersecurity, and Radio Frequency and

Spectrum Management

For this TO PWS, the FPCS includes the following:

Fire suppression systems vary in type and size depending on the intended service and the location of the system. There are typically multiple systems located within a single building. This TO will initially service fire suppression systems at 52 facilities on the Installation.

Fire alarm systems are comprised of various devices and electronic components depending on the contents of the building and equipment / systems being monitored. Typically, each building is served by multiple fire suppression systems all of which require various fire alarm initiating and notification devices. These devices may be tied back to a single alarm panel or multiple fire alarm panels within the building. This TO will initially service fire alarm systems in 66 buildings on the Installation.

Mass notification systems are comprised of various devices and electronic components including but not limited to speakers, strobes, amplifiers, control panels, and textual signs depending on the requirements of the building and the occupants of the building. These devices are tied back to the Mass Notification Control Panel and tied into the fire alarm system. This TO will initially service mass notification systems in 35 buildings on the Installation and 4 outdoor giant voice towers.

With the ongoing effort of building consolidation and expansion, the Government reserves the right to ADD to or DELETE from the TO fire suppression, fire alarm systems, and mass notification systems anytime during the period of the TO as the need arises.

The fire alarm components and systems to be serviced under the TO include the following:

a. Radio Transmitter Units

b. Fire Alarm Control Panels

c. Mass Notification Control Panels

d. Extender Signal Panels

e. Amplifiers

f. Local Operator Console

g. Manual Pull Stations

h. Heat Detectors

i. Smoke Detectors

j. Duct Detectors

k. Horns/Speakers

l. Strobes

m. Combination Horn/Speaker/Strobes

n. Bells

o. Water Flow Switches/Pressure Switches

p. Tamper Switches

q. Monitor and control modules

The fire suppression systems and equipment to be serviced under this TO include the following:

a. Wet-Pipe Sprinkler Systems

b. Dry-Pipe Sprinkler Systems

c. Pre-Action Sprinkler Systems

d. Deluge Systems

e. Fire Pumps

f. Hose Systems and Standpipes

g. Dry and Wet Chemical Extinguishing Systems

h. Fire Hydrants

i. Installation Water Tower

j. Nitrogen Generation Systems

k. Air Compressors

4. TASK ORDER TASK AREA REQUIREMENTS

Refer to IDIQ PWS Section 4.0 Task Area Requirements and additional site specific details listed in this section.

The basis of all work defined herein is taken from the National Fire Protection Association (NFPA), 25 entitled Standard for the Inspection, Testing, and Maintenance of Water Based Fire Protection Systems; NFPA 72, National Fire Alarm and Signal Code; UFC-3-601-02 entitled Operation and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems; and UFC-4-021- 01 entitled Design and O&M: Mass Notification Systems. The contractor shall adhere to the applicable technical requirements of the IDIQ for all work performed under this TO.

List of Exhibits:

a. Exhibit 1 - Building / Systems Inventory List - Fire Suppression Systems (3 Sheets)

b. Exhibit 2 - Building / Systems Inventory List - Fire Alarm and Mass Notification Systems

(3 Sheets)

c. Exhibit 3 - Extracts of Design drawings Fire Suppression Systems, Inspection and Testing

Requirements (24 Sheets)

d. Exhibit 4 - Letters (approvals, warranty, waivers) Fire Alarm and Mass Notification

Systems, Inspection and Testing Requirements (7 Sheets)

e. Exhibit 5 - Impairment Procedure (8 Sheets)

f. Exhibit 6 - Service Call Work Authorization Form (1 Sheet)

g. Exhibit 7 - Not Used

h. Exhibit 8 - Not Used

i. Exhibit 9 - Technical Definitions (5 Sheets)

The Building / Systems Inventory List – Fire Suppression Systems (Exhibit 1) is provided to identify each building located on this installation containing sprinklers or other fire suppression systems that will be serviced by this TO. The Building / Systems Inventory List - Fire Alarm and Mass Notification Systems (Exhibit 2) is provided to identify all buildings that contain fire alarm and mass notification systems that will be serviced by this TO.

4.1 Task Area 1 - Project Management

Refer to IDIQ PWS Section 4.1 Task Area 1 - Project Management and additional site specific details listed in this section.

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4.1.1 Project Management Plan

Refer to IDIQ PWS Section 4.1.1 for Project Management Plan portion.

4.1.2 Meetings

Refer to IDIQ PWS Section 4.1.2 Meetings and additional site specific details listed in this section.

The Project Manager will be required to meet at least once with the COR at the kickoff meeting during the first 10 business days of the TO and in process review meetings thereafter as often as necessary as determined by the KO and COR.

4.1.3 Status Reports - Not required for this TO.

4.1.4 Staffing

Refer to IDIQ PWS Section 4.1.4 Staffing and additional site specific details listed in this section.

a. Change to Contractor’s Personnel Roster

1. If personnel are added or changed during the TO performance period, an updated roster with individual information on new employees shall be provided to the COR prior to any new employees’ arrival for work at Defense Distribution Center, Susquehanna.

2. Additions to the roster must be received 5 working days prior to new personnel wishing to gain access to the facility.

4.1.5 Phase-In Training

Refer to IDIQ PWS Section 4.1.5 Phase in Training.

4.1.6 Work Effort and Control

Refer to IDIQ PWS Section 4.1.6 Work Effort and Control.

4.1.7 Work Schedule

Refer to IDIQ PWS Section 4.1.7 Work Schedule.

4.1.8 Work Records/Reports

Refer to IDIQ PWS Section 4.1.7 Work Records/Reports and additional site specific details listed in this section.

a. Documentation and Records Contractor shall refer to UFGS Section 01 78 00, CLOSE-OUT SUBMITTALS Paragraph 1.5, Project Record Documents for specific requirements regarding documentation for future use by the Government.

1. Reports

The Contractor shall maintain management, maintenance, and repair records and prepare management, maintenance, and repair reports as set forth herein. All records and copies of reports shall be turned over to the KO within ten working days after TO completion. The Contractor shall maintain a comprehensive work (history) file for each fire protection system – to be identified by Building Number and System Number.

i. The Contractor shall prepare detailed files for each system individually. Each file shall contain a listing of all equipment in each system in each building and structure. The list shall include the specific name of all components within the system; the manufacturer’s make and model number. The file shall also contain all manufacturer's literature, brochures, pamphlets, maintenance instructions, operator's instructions, and parts list manuals; warranty information; a copy of all completed Service Call Work Authorization forms; Impairment Worksheets;

Fire Watch Logs; Final System Test Worksheets; and Preventive Maintenance Inspection Record forms.

ii. ALL FORMS ARE TO BE SUBMITTED FOR APPROVAL AT THE START

OF THE TO PRIOR TO COMMENCING WORK.

4.1.9 Enterprise Configuration Management - Not required for this TO.

4.1.10 Risk and Interface Management - Not required for this TO.

4.1.11 Configuration Audit - Not required for this TO.

4.1.12 Transition Support

Refer to IDIQ PWS Section 4.1.12 Transition Support

4.1.13 System Documentation - Refer to IDIQ PWS Section 4.1.13 System Documentation additional site specific details listed in this section.

The Contractor shall record any modifications to a fire protection system and / or the installation of new equipment made by the Contractor on the as-built electronic drawings. All AutoCAD drawings provided for all systems within the scope of the TO shall be submitted twice a year during the TO period at 6 month intervals. The AutoCAD drawings will clearly identify as-built work that has been done through revision marks and revision clouds around affected work.

4.1.14 Training - Not required for this TO.

4.2 Task Area 2 - Not required for this TO.

4.3 Task Area 3 - Operations, Maintenance, and Sustainment Support

Refer to IDIQ PWS Section 4.3 Task Area 3 – Operations, Maintenance, and Sustainment Support and additional site specific details listed in this section.

a. General Requirements:

1. The Contractor shall furnish all labor, supervision, tools, materials, equipment, transportation, and management necessary to provide inspection, testing, and maintenance of fire suppression, fire alarm, and mass notification systems on the Defense Distribution Center, Susquehanna site.

2. All work shall be performed by personnel specifically qualified and trained to work on fire protection systems and equipment. See section 10, Personnel Requirements below for specific requirements for these individuals. All work shall be completed in accordance with the requirements specified herein.

3. All workmanship shall meet the standards specified herein and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable Federal, State, and Local standards; and all applicable building and safety codes, including but not limited to the National Fire Protection Association, National Electrical Code, International Plumbing Code, and International Building Code.

4. During and at completion of work, debris shall not be permitted to spread unnecessarily into adjacent areas nor accumulate in the work area itself. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and/or at the end of each workday if work is in progress.

5. During the term of the TO, the Government may add, replace, renovate, or improve fire suppression systems and equipment at the Government's expense and by means not associated with this TO. Changes, replacements, or deletions, which result in an increase or decrease in TO requirements, will result in adjustments to the TO price and shall be coordinated through the KO.

6. Equipment, components, and parts, other than that installed under this TO, shall not be removed or replaced or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the KO. The Contractor shall report all defects in material or workmanship, defective parts, or improper installation and adjustments found to the COR so that necessary corrective action may be taken. The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties.

Available warranty information will be furnished to the Contractor by the COR.

7. There may be construction occurring within or around various buildings that are included as part of this TO throughout the term of this TO. Other Contractors and / or Government personnel shall be engaged in similar and supporting work which will require close cooperation and coordination. In the event that conflicts do occur with other Contractors that cannot be satisfactorily resolved, the matter shall be referred to the KO for resolution.

8. Corrective repair or replacement work shall be carried to completion including operational checks and cleanup of the job site. Except where otherwise noted or directed by the COR, replacements shall match existing in dimensions, finish, color, and design.

9. The Contractor shall inspect, test, and maintain all fire suppression systems and equipment as defined in Exhibit 3.

10. When PM or RM services require that either a fire suppression, fire alarm, or mass notification system be impaired, the Impairment Procedure outlined in Exhibit 5 shall be followed.

11. The Contractor is responsible for obtaining equipment maintenance service manuals that are not available from the Government. Any materials, components, or equipment that the Contractor purchases under this TO shall be provided with Operation and Maintenance Data available from the manufacturer. Follow the submission requirements for this type of information as described in UFGS Section 01 78 00, Close-Out Submittals.

b. REPLACEMENT PARTS/PRODUCTS

1. The Contractor shall provide all equipment, materials, and services to perform the requirements of the IDIQ PWS and this TO.

2. The Contractor shall use only new parts or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to or better than the specification of the original equipment. The invoice shall indicate if a “like new” part has been installed or used in the repair of the equipment.

3. All materials and parts used in fulfillment of this TO will conform to the applicable UFGS specification section for that material or part as defined throughout this PWS. Material data sheets for materials and components that the Contractor plans to procure for storage and use during the life of the TO shall be submitted to the Government prior to procurement at the beginning of this TO. Likewise, material data sheets for any materials or components that are not to be purchased immediately but that may be used at some point during the life of this TO shall be submitted for approval at the beginning of this TO.

4. If additional components or equipment becomes necessary during remedial maintenance and these components have not been approved, submit material data sheets for proposed equipment or components for approval prior to procurement, time permitting.

5. If the original manufacturer has updated the quality of parts for current production, parts supplied under this TO shall meet or exceed the updated quality of these parts.

The Contractor shall retain the parts replaced for at least 30 working days after completion of the job and make these parts readily available for inspection by the COR upon request.

6. When disputes arise concerning material, equipment, and components required for a service call; any material, equipment, and components already installed without prior Government approval shall, at no cost to the Government, be removed, replaced, and/or reworked by the Contractor so that compliance with the Government's requirements are satisfied.

7. Manufacturer's descriptive data and certifications for all materials and equipment shall be submitted to the Government for approval prior to installation. Conform to the submittal procedures and requirements provided in UFGS Section 01 33 00, SUBMITTAL PROCEDURES. Submittals for approval shall be delivered to the KO a minimum of 20 working days prior to use. Manufacturer's descriptive data and certificates shall include the name of the manufacturer, model number or other identifying information, and a catalog cut. Include information describing the performance, capacity, rating, and application/installation instructions of these materials and equipment which clearly illustrate that the proposed item meets all applicable standards and the required function for this part.

8. One potential exception to the requirement of submission of material and equipment for approval by the Government would be for Emergency Service Calls.

In the event that a situation of this nature occurs, the Contractor shall utilize materials and equipment that has been previously approved by the Government for similar systems on the Installation to the extent possible. In the event that such components are not available, utilize components that, in the Contractors experience, have a proven track record and is designed for the service within which it is to be installed. Submit information for this material or equipment to the COR after the fact for historical record.

9. Replacement parts required in the performance of RM shall be invoiced to the Government in accordance with the terms and conditions set forth in this TO. Upon request by the COR, the Contractor shall be required to provide invoices and/or proof of pricing for the Contractor purchased part.

10. Equipment lubricants and oils used in the performance of this TO shall be the same or equal to those recommended by the manufacturer’s technical manuals or specifications.

4.3.1 Systems Engineering Sustainment

Refer to IDIQ PWS Section 4.3.1 Systems Engineering Sustainment.

4.3.2 Preventive Maintenance (PM) (Scheduled)

Refer to IDIQ PWS Section 4.3.2 Preventative Maintenance and additional site-specific details listed in this section.

The Contractor shall provide a Maintenance and Sustainment Plan that includes the requirements of IDIQ Section 4.3.2 Preventative Maintenance, and the requirements detailed below. This maintenance service shall require the systematic inspection and testing to verify proper system operation; detect failures either before they occur or before they develop into major defects;

minimize malfunction, breakdown, and deterioration of systems and equipment; and identify any repairs required to bring fire protection equipment up to the manufacturer's operating standards to maintain a high degree of reliability.

The Contractor shall provide periodic PM services for fire suppression systems listed in Exhibit 1 and fire alarm and mass notification systems listed in Exhibit 2. Detailed maintenance requirements are provided in Maintenance Task Tables provided in Exhibit 3 for fire suppression systems and Exhibit 4 for fire alarm and mass notification systems in accordance with UFC 3-601- 02 and UFC 4-021-01 and the current editions of NFPA 25 and NFPA 72.

The System Inventory Lists and the Maintenance Task Tables described above are subject to change by the Government when component or system addition(s), modification(s), and/or deletion(s) are required due to the removal or addition of suppression, alarm, and/or mass notification systems resulting from demolition, refurbishment, repurposing of existing buildings, or construction of new buildings.

The Contractor shall inspect test and maintain fire suppression systems, fire pumps, and water distribution systems in accordance with IDIQ section 4.3.2.b.5.

The Contractor shall inspect test and maintain Fire Alarm and Mass Notification Systems in accordance with IDIQ section 4.3.2.b.5 and as follows:

Electrical connections required to operate alarm and notification systems shall be maintained back to the source of electricity up to but not including circuit breakers and disconnects.

Wires (other than telephone lines) connecting remote station alarm systems shall be maintained throughout the fire alarm system.

When inspection and/or testing determine that a part, component, or other piece of equipment requires replacement or repair, this work shall be completed under Remedial Maintenance. See paragraph 4.3.3 Remedial Maintenance.

All testing, inspection, and PM services of fire protection systems shall be completed during normal daylight business hours between Monday and Friday except as indicated below.

Inspection and testing services for fire suppression systems required in high public exposure areas such as administration buildings, childcare, or security facilities shall be conducted outside of normal working hours. The following matrix is provided to define those buildings and fire suppression system types that will require off-hour inspection and testing. The Contractor shall coordinate with the COR to obtain after-hours access to these buildings and systems.

High Occupancy Buildings – Requiring After Hours Inspection and Testing

Building Number

Building Type

Building Usage

Number / Type of Systems

Wet-Pipe Sprinkler/Hose Systems

Dry-Pipe/Pre- Action Sprinkler Systems

54 Converted Warehouse Administration and Training

81 Multi-Story Concrete Office Structure

Administration 1 1

104 Single Story Concrete Structure

Administration 1

255 Single Story Concrete Structure

Child Care 1

403 Modular Office for Temporary Use

Administration 1

High Occupancy Buildings – Requiring After Hours Inspection and Testing

Building Type

Building Usage

Number / Type of Systems

Wet-Pipe Sprinkler/Hose Systems

Dry-Pipe/Pre- Action Sprinkler Systems

404 Modular Office for Temporary Use

Administration 1

430 Multi-Story Concrete Office Structure

Administration 7 1

(Annex)

Multi-Story Concrete Office Annex

Administration 2

2012 Single Story Concrete Structure

Shipping and Receiving

2055 Single Story Concrete Structure

Administration 1 1

System Totals 16 13

Transportation associated with moving from building to building on the Installation including the movement of testing apparatus, tools, and materials for PM or RM work shall be included in the contract unit price for the associated Service.

The Contractor shall schedule PM. The PM requirements for all fire protection systems are provided in Exhibits 3 and 4. Exhibits 3 and 4 include additional PM requirements beyond UFC 3-601-02 and UFC 4-021-01. The Contractor shall submit a detailed PM schedule to the KO for approval at least 10 working days prior to the start date of the services to be provided under this TO. Follow the requirements set forth in UFGS Section 01 32 01.00 10, Project Schedule for preparation of this document. The PM schedule shall conform to and include the following requirements:

The Contractor’s testing and inspection schedule shall be arranged such that the workload is evenly distributed over a 12 month period. Due to limited Government resources, the Contractor will not be permitted to complete all testing and inspection in a condensed period of time. To limit the interference and disruptions that fire suppression system inspection and testing cause to Operations personnel, no more than 2 buildings may be tested and inspected at any one time.

The schedule shall cover the entire term of the TO and shall include, for each fire protection system listed in Exhibits 1 and 2, the location (facility/building number); work to be performed (e.g., monthly PM); and the week of the month that PMs will be performed.

The schedule shall be in a format such that the completion of each PM inspection shall be indicated on the schedule showing date of service and the individual performing the service. This information shall be entered electronically on the schedule or form for documentation.

Once the Contractor's PM schedule is approved, the Contractor shall perform PM inspections without further authorization by the KO.

The Contractor shall strictly adhere to the scheduled PM dates to facilitate Government verification of work. If the Contractor finds it necessary to reschedule a PM, a written request shall be made to the KO or COR detailing the reasons for the proposed change at least five (5) working days prior to the originally scheduled PM date. No scheduled PM dates shall be changed without the prior approval of the COR.

The Government reserves the right to review the Contractor’s PM schedules at any time to confirm that PM is being conducted as scheduled.

All repairs required as a result of PM inspections and testing shall be accomplished under Remedial Maintenance (RM) with the approval of the COR.

The Contractor shall submit a list of equipment deficiencies noted during the PM inspections and testing, at least monthly, which are beyond the PWS for preventive maintenance as described in this document. These reports shall provide a detailed description of identified deficiencies.

The COR may issue a Service Call Work Authorization for correction of the deficiencies noted.

The work may also be performed by means other than this TO or the work may be deferred.

If at the time of the inspection or test the Contractor feels it would be more economical to make such repairs while conducting the inspection, such as while a valve is open for cleaning and inspection, the Contractor may notify the COR by phone of the defect and request a Service Call Work Authorization to make the repair at that time. If the COR authorizes the work, the Contractor may proceed at that time.

The Contractor shall complete and maintain a Preventive Maintenance Inspection Record form for each item of equipment and system listed in Exhibit 1. The Contractor shall maintain the completed forms in a history file throughout the term of the TO as defined in paragraph 23.0 Documentation and Records below.

4.3.3 Remedial Maintenance (RM) (Unscheduled)

Refer to IDIQ PWS Section 4.3.3 Remedial Maintenance and additional site specific details listed in this section.

This type of maintenance service includes all work necessary to diagnose equipment malfunctions and restore the equipment to normal operating condition. The Contractor shall submit a Service Call Work Authorization form for ANY work that is done as Remedial Maintenance.

Wet-pipe and dry-pipe sprinkler systems constitute 85% of all fire suppression systems on the Installation. For remedial repairs being completed under this TO, all materials, parts, and components together with their installation shall conform to the requirements of UFGS Section 21 13 13, Wet-Pipe Sprinkler Systems, Fire Protection and UFGS Section 21 13 16, Dry-Pipe Sprinkler Systems, Fire Protection.

Other types of fire suppression systems that require remedial repairs as directed by the COR or the KO shall be repaired utilizing materials, parts, and components together with their installation that conform to the requirements of the following specification section associated with that type of system:

a. UFGS Section 21 12 00, Standpipe Systems

b. UFGS Section 21 13 18, Preaction Sprinkler Systems, Fire Protection

c. UFGS Section 21 13 19, Deluge Sprinkler Systems, Fire Protection

d. UFGS Section 21 23 00, Wet Chemical Fire Extinguishing Systems

e. UFGS Section 21 30 00, Fire Pumps

Any remedial maintenance required for Fire Alarm or Mass Notification systems to be completed under this TO shall conform to the requirements set forth in UFGS Section 26 20 00, Interior Distribution System and UFGS Section 28 31 76, Interior Fire Alarm and Mass Notification System, Addressable.

The notification of an RM service requirement shall, in most cases, be initiated through a service call from the KO or the COR. The Contractor shall receive the call for RM services in one of two ways as follows:

During Regular Working Hours: The COR will advise the Contractor by phone of any service call requests received during regular working hours as well as the service call classification based on the definitions in the IDIQ. . The Contractor shall provide a description of the problem or requested work, date and time received, location, classification, and other appropriate information on a Service Call Work Authorization form (Exhibit 6). A copy of this form shall be forwarded to the KO or COR for written approval.

Routine Service Calls below, the Contractor shall obtain written approval prior to initiating work on the routine service call including the purchase of any required materials or components.

There may be instances where the Contractor identifies an RM requirement as a result of inspection or testing activities. In these cases, the Contractor shall complete the Service Call Work Authorization form and submit the completed form to the COR for approval prior to initiating any work on this Service Call Work Authorization form.

After Regular Working Hours: The Contractor shall receive service call requests directly from the KO or COR after regular working hours, on weekends, and holidays. Calls received after normal working hours shall be classified by the COR as Urgent or Emergency in accordance with the definitions in the IDIQ.

For urgent or emergency service calls, the Contractor shall be authorized under the direction of the KO or COR, to make immediate required repairs to a Fire Protection system. The Contractor’s authorization is limited to the amount initially discussed between the Contractor and the KO or COR. If, in the opinion of the Contractor, initial costs set forth appear to be inadequate during remedial repairs, contact the COR and provide a revised estimate of the projected costs for the repair. The Contractor shall not exceed the verbal cost limit set by the KO or the COR without authorization.

Urgent and Emergency repairs and their associated labor costs shall continue until completion of the repair. The duration of this service call classification continues regardless of the time of day.

Upon completion of the urgent or emergency remedial repairs, the Contractor shall fill out and complete the Service Call Work Authorization form. This form shall be submitted to the COR for approval. Maintain an approved copy of this form in the Contractor’s record under the system that the repair was made to.

Service Call Classification Remedial Service call classifications shall fall into one of three categories. The call classification shall be determined in the IDIQ section 4.3.3.

Completed Calls: Within one working day after completion of each service call, the Contractor shall add the following information to the Service Call Work Authorization form and return to the

COR:

a. Description of work actually completed.

b. Brief description of material and parts used, including quantities.

c. Date and time work began.

d. Date and time work was completed.

e. Hours of labor (by trade) expended.

f. CLIN to charge work against.

g. Signature or initials of the Contractor's craftsman performing the work (or supervisor), indicating that the work has been completed.

The Contractor shall maintain sufficient off-the-shelf materials and equipment on hand to support service call work requirements. Lack of availability of materials or equipment shall not relieve the Contractor of the requirement to complete the service call work within the time limits specified in paragraph 9.1, Response Time below.

If the Contractor determines that repairs need to be performed off-site, the Contractor shall notify the KO or COR in writing providing the make, model, serial number and estimated date for return of the equipment. The Contractor shall be reimbursed for actual transportation costs to and from the remote work location. The Contractor will begin repairs only after approval by the KO or COR.

Several additional specifications are provided within this PWS in the event that, during a remedial maintenance effort, the Contractor would require further direction on issues that are not specifically related to a fire protection system. These areas could include, but are not limited to, mechanical systems, firestopping materials where new or existing wall or floor penetrations need to be sealed, painting of any piping or components to match existing systems, and any fire protection related signs that may be damaged or require addition to a sprinkler riser or other part of a fire protection system. The associated UFGS specifications for these types of the issues are as follows:

a. UFGS Section 07 84 00, Firestopping

b. UFGS Section 09 90 00, Paints and Coatings

c. UFGS Section 10 14 20.00 10, Fire Protection System Signage

d. U|FGS Section 23 03 00.00 20, Basic Mechanical Materials and Methods

PERFORMANCE SCHEDULE

The Contractor shall have adequate procedures for receiving and responding to service calls 24 hours per day, seven days a week, including weekends and holidays. The Contractor shall provide primary and secondary local or toll free telephone numbers for receipt of all service calls. All telephone calls shall be answered by an individual fully familiar with the Contractor's work control procedures and the terms and conditions of this TO. Service calls shall be considered received by the Contractor at the time and date the telephone call is placed by the COR or KO. This includes leaving a voice message on an answering machine. In the event that that the Government was unable to make live contact with the Contractor, the Contractor shall make live voice contact with the COR or the KO within one hour. The COR shall define the type of service call being made.

The Contractor’s response to service calls shall depend on the type of service required as follows:

Response Time will be in accordance with IDIQ requirements.

FIRE PROTECTION

At the end of every workweek, submit a list of all systems (panel, valve, and other related items) that have been put under the impairment procedure during that week. Indicate on the list which systems have been put back into full service and which remain impaired. This is in addition to the regular submission of Impairment and Testing Worksheets required by Exhibit 5, Impairment Procedure.

4.3.4 Decommissioning Support

Refer to IDIQ PWS Section 4.3.4 Decommissioning Support.

4.4 Task Area 4 - Not required for this TO.

4.5 Task Area 5 - Support for OT and IT, Cybersecurity, and Radio Frequency and Spectrum Management

Refer to IDIQ PWS Section 4.5 Task Area 5 – Support for OT and IT, Cybersecurity, and Radio Frequency and Spectrum Management and additional site specific details listed in this section.

4.5.1 OT and IT Related Support

Refer to IDIQ PWS 4.5.1 OT and IT Related Support section and the applicable sub-paragraphs, which include a, b. c, e, f, and j (d, g, h, and i are not included in this effort). Exceptions and the site specific details are listed in this section.

Additional site specific details:

Refer to IDIQ PWS 4.5.1.a, there are no appliances or databases included in this effort.

Refer to IDIQ PWS 4.5.1.f.1 and 4.5.1.f.6 are not included in this effort.

Refer to IDIQ PWS 4.5.1.e.5, this is not included in this effort.

The Contractor shall provide support to all components within Fire Alarm and Mass Notification systems

a. Fire Alarm and Mass Notification System Panel Security

1. Building Fire Alarm and Mass Notification panels run the panel manufacturer’s programming protocol. As such, all scope requiring work within a panel program shall be performed by a representative certified by the manufacturer of the corresponding panel.

b. Reporting System Security

1. Fire Protection systems report to the Dispatch head-ends through a dedicated radio frequency (RF) system. The existing system is SigCom.

2. Repair or replacement work on the Installation RF system shall only be done by a factory certified technician.

c. Fire Alarm and Mass Notification Panel Updates

1. Any time a manufacturer releases a version update or patch for the existing panel, it shall be applied during the next scheduled maintenance task on the system or when an unscheduled repair task is performed.

2. These updates shall follow the requirements of a.1 above and shall only be performed by a factory-certified technician.

d. Fire Pump Panels (Programmable or Configurable)

1. Any time a manufacturer releases a version update or patch for the existing panel, it shall be applied during the next scheduled maintenance task on the system or when an unscheduled repair task is performed.

2. All scope requiring work within a panel program shall be performed by a representative certified by the manufacturer of the panel. Updates shall only be performed by a factory-certified technician.

The Contractor shall limit maintenance windows during which systems are unavailable to the minimal duration necessary. The Contractor shall perform maintenance and sustainment activities during regular periods scheduled and approved in advance by the COR and in coordination with J6 Representative.

4.5.3 Radio Frequency and Spectrum Management Requirements

The Contractor shall provide spectrum management support for the applicable systems in this PWS IAW IDIQ PWS 4.5.3 Radio Frequency and Spectrum Management Requirements.

5. TASK ORDER PLACE OF PERFORMANCE

The place of performance for this task order is Defense Distribution Center Susquehanna, located in New Cumberland, PA.

Regular Working Hours: The Government's regular (normal) working hours are Mondays through Fridays from 0700 to 1530, excluding federal holidays and any other days specifically designated by the KO.

6. PERIOD OF PERFORMANCE

The Period of Performance (POP) for this TO shall be a base period of twelve (12) months plus four (4) 12-month option periods.

7. TRAVEL AND OTHER DIRECT COSTS

Refer to IDIQ PWS Section 7.0 Travel and Other Direct Costs.

8. GOVERNMENT FURNISHED EQUIPMENT / GOVERNMENT FURNISHED

INFORMATION

Refer to IDIQ PWS Section 8.0 Government Furnished Equipment / Government Furnished Information and additional site specific details listed in this section.

Additional site specific details:

a. Utilities

1. The Government will make available at no cost to the Contractor water and electricity for Contractor connection in the vicinity of work areas. The Contractor shall instruct employees in utilities conservation practices. Information concerning the location of existing outlets may be obtained from the COR. The Contractor shall be responsible for operating under conditions which preclude the waste of utilities and shall include the following:

2. Lights shall be used only in areas where and when work is actually being performed.

3. Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the Contractor or by Contractor personnel in Government areas unless authorized.

4. Water faucets or valves shall be turned off after use.

b. Telephones

1. Government telephones shall not be used for personal reasons, for any toll or long distance calls unless authorized by the COR. Telephone access will be made available for the Contractor’s use for local calls only. Long distance and toll calls require prior authorization by the COR and will be limited to credit cards only. Telephone billing will be monitored by the COR on a monthly basis. Unauthorized calls by the Contractor will be reported to the KO for resolution.

c. Government Available Workspace

1. An enclosed garage area in Building 750, Facilities and Engineering Building is available as an option for the Contractor’s use for material storage and office space through the duration of the TO. Government personnel will provide a partition to limit access to such an area designated for use by the fire protection systems maintenance Contractor.

2. The development of this area will include an office area and an enclosed lockable space for storage of tools and materials. The Government will also make available during the performance of this TO, used office furniture and some racking for more efficient storage of parts required for maintenance at no additional cost to the Contractor.

3. The Contractor may choose to provide their own job trailer on the Installation. In this case, the Government will provide space for the trailer location in a designated area.

The Government will also provide power to the trailer at no additional cost to the Contractor. Sewage hook-up will not be provided.

9. SPECIAL REQUIREMENTS

Refer to IDIQ PWS Section 9.0 Special Requirements which includes Health and Safety Requirements, Common Access Card (CAC) Procedures, and Service Contract Report (SCR) and additional site specific details listed in this section.

Additional site specific details:

a. Requirements for personnel, equipment, and vehicles gaining access to the Defense Distribution Center, Susquehanna site in New Cumberland, PA are specific and enforced.

Within two weeks of TO award, a kickoff (coordination) meeting will be held with the Contractor. During that time, security personnel will review all security requirements. A handout entitled Contractor Security Requirements will be available covering these requirements. Contractors shall abide to all requirements provided by the Contractor Security Requirements handout and as set forth below. See UFGS Section 01 14 00, WORK RESTRICTIONS for detailed security requirements for all contractor personnel.

b. Visitor’s Badge.

1. Contractor and subcontractor employees that have been identified as full-time employees on the Installation as discussed in paragraph 18.3 above shall be required to complete the DLA Form 1818 Visitor Request Form. This form is available at https://www.dla.mil/Working-With-DLA/Forms/DLFormList/ The COR shall forward an encrypted electronic copy of this form for the contractor to complete to protect Personal Identification Information (PII). The prompt submission of this information will keep to a minimum any delay and inconvenience to the Contractor in performance of the TO. The information will be provided through the completion of DLA Form1818, Visit Notification. Completed forms shall be forwarded to Pass & ID and Emergency Services Dispatch.

2. Obtaining Visitors Passes. When accessing the site for the first time to obtain a visitor’s badge, Contractor personnel must bring personal identification such as a valid REAL ID drivers’ license, passport, or another identification card with a photograph to the Site Installation Support Visitor’s Center Office, Building 2021, Post 3, Old Depot Road for badge photograph and identification when notified by the COR. The Pass and ID Office hours of operation are 0630 to 1500 Monday through Friday and are closed Saturday, Sunday and all Federal Holidays.

3. Visitor’s Badge Usage and Return

i. Security will refuse entry to employees not on the employee roster. The

Contractor is responsible for ensuring that badges are returned within three

(3) working days of employee termination or TO completion. All expired or unnecessary badges will be returned to the Site Installation Support Visitor’s Center Office.

ii. The Contractor shall prohibit the use of Government issued keys or Electronic Access Cards by any persons other than Contractor personnel.

The Contractor shall prohibit the opening of locked areas by Contractor https://www.dla.mil/Working-With-DLA/Forms/DLFormList/ personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas.

c. Contractor Vehicles.

1. For all vehicles requiring access to the site, the Contractor shall provide the make, model, vehicle identification number (VIN), license plate, current state registration, and Certificate of Insurance for "Company Vehicle" or a current insurance policy giving an "expiration date" for those privately owned vehicles to obtain permission for access to the Installation.

2. Contractor personnel operating motor vehicles on the installation shall have in their possession at all times a valid Driver’s License, Vehicle Registration, and proof of insurance.

After receiving permission for access to the Installation and obtaining a visitor’s badge, the Contractor shall access the installation only through Post 3 for privately owned vehicles and only through Post 4, located off Old York Road, for company vehicles. The company name shall be displayed on each of the Contractor’s company vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate and state inspection sticker as required and shall be maintained in good repair. Any additional questions shall be directed to the COR and Site Security Officer, Building 911, Telephone 717-770- 7620.

9.1 Health and Safety Requirements

Refer to IDIQ PWS Section 9.1 Health and Safety Requirements and additional site specific details listed in this section.

Additional site specific details:

a. To ensure the Defense Distribution Center, Susquehanna maintains a viable Safety and Occupational Health Program, Contractors shall maintain (on site) a written Safety and Occupational Health Plan which meets all applicable Federal, State and Local Laws and regulations. See UFGS Section 01 35 26, GOVERNMENTAL SAFETY REQUIREMENTS and EM 385-1-1 for detailed requirements. Contractor shall designate/identify a person as the Safety and Occupational Health representative. The Contractor shall:

1. Maintain a written accident prevention plan (APP) that shall include all topics that are necessary for the type of work being completed such as, respiratory protection, hazard communication, confined space entry, personnel fall protection, protective equipment and clothing, industrial hygiene, and documentation of inspections and surveys. The Contractor shall provide documentation indicating safety training that has been provided to Contractor personnel. At no time shall Contractor personnel engage in activities as listed above without prior formal training and confirming documentation.

2. Notify the COR of any adverse safety and occupational health conditions. Mishaps involving Contractor employees shall be reported to the Safety Office and COR immediately. Submit an Accident Report to the COR as soon as this has been completed but no longer than three (3) working days after the accident occurrence.

3. In coordination with the COR, the DLA Installation Management, Susquehanna Occupational Safety and Health staff shall conduct unannounced audits, inspections, surveys, and assessments of the Contractor's Safety and Occupational Health programs and processes. Results will be forwarded to the Contractor through the COR. The Contractor shall address issues that have been observed in a period of five (5) working days with a written explanation of how the issues have been addressed.

4. Hazardous Conditions: If the Contractor encounters equipment that is in a condition that may endanger life or property, the Contractor shall immediately notify the COR of the condition requiring immediate action.

5. Safety Data Sheets: The Contractor shall also provide to the Building Manager.

6. The Contractor shall ensure employees observe all safety, traffic control, and fire prevention requirements in effect at the site.

7. Require employees to familiarize themselves with nearest alarm box, telephone and fire extinguisher in the area in which PM or RM work is being conducted.

8. Open flames or smoking will not be permitted in flammable or combustible liquid storage areas at any time

9. To report a fire, activate nearest fire pull box or call Dispatch which will immediately alert the Fire Department to the concern. Dispatch phone number is 717-770-6222.

10. Fire extinguishers or hoses shall not be removed for any purpose other than for emergency use.

11. Open fires are not permitted on the Defense Distribution Center, Susquehanna site.

12. No person shall knowingly maintain a fire hazard.

13. Hot Work permits shall be issued, on a daily basis only by the Fire Department to qualified welders only.

14. Provide a minimum of 24 hours advance notice to ensure availability of inspector.

15. At least 15 minutes prior to any welding or burning operation, Contractor personnel shall request an inspection of the work site from the Fire Department and shall have an approved fire extinguisher provided by the Contractor and an employee who will be assigned for fire watch duty at work site.

16. An inspection of completion of welding, cutting, brazing, tar melting, or blow torch operation will be done by the fire watch individual at end of each shift or at the conclusion of the work, whichever comes first, inside and outside of building or work site. Welding site shall be considered to be at least a 35 foot radius. There shall be no combustible materials within the weld site area.

17. A fire extinguisher must be within ten (10) feet of fire watch at all times.

18. Flammable liquids containers shall not exceed sixty (60) gallons at any time.

b. ENVIRONMENTAL COMPLIANCE: The Contractor shall comply with all requirements in the IDIQ and the following.

1. The Contractor shall comply with all Federal, State, Local, and Installation NPDES regulations and permits. This includes not discharging chlorinated water to MS4 drains, following DEP requirements for hydrostatic testing, providing air reporting data to the Government, and following requirements regarding handling/prohibition of asbestos containing material.