Questions and Answers (Amendment 0001).docx

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Distribution and Warehousing Services at DLA Distribution Djibouti, Africa
Solicitation number
SP3300-20-R-5010
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This document contains questions and answers regarding Solicitation Number SP3300-20-R-5010 for Distribution and Warehousing Services at the Defense Logistics Agency depot in Djibouti, Africa. The solicitation requires contractors to provide distribution, warehousing, and material handling services including receiving, storage, order fulfillment, inventory management, transportation coordination, and shipping. The performance period is one base year with four one-year options. Key personnel requirements and resumes must be included with proposals. The Defense Logistics Agency will be the contracting agency, and services must be provided seven days per week from 0700 to 1800 hours.

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SP3300-20-R-5010/A001

Question
RFP Page
RFP Para Reference
Q1) How did the Government calculate the productive labor hours of 1,920 for Expats and 2,304 for LNs for appropriate pricing? Did it factor in holidays and vacation?
Sections C-M, page 62-63 of 79
Section L-25, Evaluation Factor 2: Staffing Approach, Subfactor (b): Staffing and Organizational Approach, A. 2.

A1) Expats based on 40 hour (5 day) workweek, 4 weeks off per year. LN’s – Based on 48 hour (6 day) workweek, 4 weeks off per year.

Q2) The proposal requirements stated in the referenced paragraphs 2.b.C.4-6 appear to be identical to the requirements stated in referenced paragraphs 2.c.A.1-3. Please clarify the Government’s expectations for responding to these elements.
Sections C-M, page 63 of 79
L-25, File III, Evaluation Factor 2, Subfactor (b), Paragraphs C.4, C.5, C.6;

L-25, File III, Evaluation Factor 2, Subfactor (c), Paragraphs A.1, A.2, A.3

A2) The requirements stated in Subfactor (b): Staffing and Organizational Approach and the requirements in Subfactor (c): Risk Management and Employee Retention are updated to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q3) Section L of the solicitation references C-1.8.3 Government Property of the PWS. However, in the PWS, C-1.8.3 is Mission Stock. Please clarify the reference.
Sections C-M, page 65 of 79
L-25, File III, Evaluation Factor 4, Subfactor (a), Paragraph A.c

A3) The reference in Section L has been corrected to C-1.8.2 and will be addressed by Amendment 0001 to the solicitation.

Q4) What are the recognized local holidays in Djibouti as they may conflict between identified C-1.2.2 Federal & Observed Holidays and with Attachment J.2 " J.2 which states "Contractor shall work 7 days a week and not observe any US Holidays." ?
Attachment J.1 – Section C – PWS, C-5;

Attachment J.2 – Section C – Site Specific PWS, page 1 of 3 J.1 C-1.2.2 Federal Holidays;

J.2, Section C-1.2.3N, B.

A4) Contractor shall divide/shift their workforce on all observed Local Holidays as stated by local law. The local holidays include, Al-Isra-Al-Miraj, International Labor Day, Local Independence Day (2 days), Youm Arafat, Aid-Al-Adha (2 Days), Islamic New Year, and Prophet Mohamed’s Birthday.

Q5) Offeror is aware of the extensive Quality Control/Audit Readiness requirements for DLA Distribution Centers but there does not appear to be a position listed in the Key & Non-Key Personnel sections to perform all critical QC functions as provided in C-5.1.4. What Labor Category is expected to manage to the QCP?
Attachment J.1 – Section C – PWS, C-6 through C-11
C-1.3.1 Key Personnel Requirements;

C-1.3.2 Non-Key Personnel Requirements

A5) Section C-1.3.1 and C-1.3.2 state: “The Contractor shall identify their labor categories to perform the requirements of the contract. The Government developed their estimate for performing the requirements of this contract using the following labor categories. This estimate does not prohibit the Contractor from using different labor categories.”

Q6) The Warehouse Specialist Supervisor/ Alt Site Manager/ SOH Representative is one person who must have both DLA, Army SSA (GCSS-A), and 3 years safety and occupational health experience. Please validate that this this person can effectively perform all duties?
Attachment J.1 – Section C – PWS, C-8
C-1.3.1 Key Personnel Requirements

A6) PWS section C-1.3.1-B2 is updated to clarify requirements. The labor category has been revised to eliminate the 3 years of SOH experience and will be part of the PWS Amendment 0001.

Q7) Please confirm the Government requires resumes for all six Key Personnel positions identified in C-1.3.1.
Attachment J.1 – Section C – PWS, page C-8
C-1.3.1.B

A7) As stated in section C-1.3.1 Key Personnel Requirements, B. “The Contractor shall provide the following Key Personnel Resumes with the proposal IAW Section L.” Yes, resumes are required for all six Key Personnel positions.

Q8) PWS paragraph C-1.8.1 paragraph A references PWS paragraph C-1.3.1 paragraph C. This paragraph does not exist. Please clarify the reference
Attachment J.1 – Section C – PWS, page C-24
C-1.8.1.A

A8) PWS paragraph C-1.8.1 was corrected to reflect requirement in PWS paragraph C-1.3.1 and will be addressed by Amendment 0001 to the solicitation. All Key personnel resumes (6 positions) are to be submitted with offerors proposal

Q9) Is there annual TCSP projected workload?
n/a
TE 5.2 DLA Projected Workload

A9) Yes, there is an annual projected TCSP workload. It is shown in TE 5.2 as Transshipments, on-base & off-base.

Q10) Is there a waiver on the CRC requirement for those who have attended CRC in the past, those with prior military or incumbent personnel?
n/a
n/a

A10) Contractors deploying for 30 days or more must go through CRC each time.

Q11) Is a Business License required to work in Djibouti?
n/a
n/a

A11) A Business License is required for all non-residents.

Q12) Does the Government allow Third Country Nationals (TCNs) to work on this contract? Noted only Local Nationals (LNs) and EXPATS are mentioned.
n/a
n/a

A12) TCN’s are allowed to work on this contract. All key personnel must be U.S Citizens.

Q13) Evaluation Factor 2, Subfactors B & C seems to have some duplications: Subfactor B Paragraph C4, C5 and C6 and Subfactor C Paragraph A1, A2 and A3. Can the Government clarify the requirements for these subfactors?
Page 63 of 79
Evaluation Factor 2

Subfactor B & C

A13) The requirements stated in Subfactor (b): Staffing and Organizational Approach and the requirements in Subfactor (c): Risk Management and Employee Retention are updated to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q14) Evaluation Factor 2 Subfactor B Paragraph C7 and Factor 2 Subfactor D seem to be duplicates. Can the Government clarify the requirements for these sub factors?
Page 63 of 79
Evaluation Factor 2 Subfactor B Paragraph C7 and Factor 2 Subfactor D

A14) The requirements stated in Subfactor (b): Staffing and Organizational Approach and the requirements in Subfactor (d): Training are updated to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q15) Evaluation Factor 2, Subfactors B, Paragraph B2. Can the Government please define the functional areas for this requirement?
Page 62 of 79
Evaluation Factor 2, Subfactors B, Paragraph B2

A15) Functional areas are defined in Sections C-5.2 through C-5.10 of Attachment J.1, Section C, PWS. The areas are 5.2, Receiving; 5.3, Warehousing; 5.4, Physical Inventory; 5.5, Transportation; 5.6, Packaging; 5.7, Site Specific; 5.8,Special Projects/Surge and Sustainment; 5.9, Material Processing Center; and 5.10, Theater Consolidation Shipping Point

Q16) Can the Government advise how COVID-19 pandemic has impacted Life Support and/or housing requirements for contract staff?
N/A
N/A

A16) During the height of COVID-19, local nationals were not able to enter the base. There was on base housing for EXPATS to continue the mission. This has recently been resolved and the workforce is returning back to work as normal.

Q17) Can the Government clarify which Key Personnel resumes are due with the proposal? Section C PWS 1.3.1 outlines “The Contractor shall provide the following Key Personnel Resumes with the proposal IAW Section L.” Section C PWS C-1.8.1 outline submission requirement with regards to “remaining” resumes. “Within ten (10) calendar days after start of transition, at a minimum, the Contractor shall provide the remaining Key Personnel resumes (See Paragraph C-1.3.1, Key Personnel Requirements, paragraph C)”.
Page 61 of 79 / Section C PWS Page C-7
Evaluation Factor 2 Subfactor A/PWS C-1.8.1

A17) PWS paragraph C-1.8.1 was corrected to reflect requirement in PWS paragraph C-1.3.1 and will be addressed by Amendment 0001 to the solicitation. All Key personnel resumes (6 positions) are to be submitted with offerors proposal.

Q18) With required hours of operation noted, can the Government provide the Core Hours?
Section C-N
Paragraph 1.2.3N

A18) 0700-1800 pertains to the DLA operation (DSS) and 0730-1700 applies to the SSA operation. See amended J.2 as part of Amendment 0001.

Q19) Is there a page limit for each key personnel resume?
PWS Page 61

Evaluation Factor 2: Staffing Approach, Subfactor (a): Key Personnel

A19) There is no page limit

Q20) Please confirm resumes are excluded from page limitation for the technical volume.
PWS Page 61

Evaluation Factor 2: Staffing Approach, Subfactor (a): Key Personnel

A20) There is no page limit for resumes and they are not counted towards the Technical File page limit

Q21) Can the Local National labor costs be provided as part of Other Direct Costs?
L-25, Page 59, para 2
Paragraph 2

A21) Labor costs shall be captured in the appropriate labor CLIN X001 and X002.

Q22) Does the Government consider the Local National labor subcontract work, where if 20% of total dollars or 25% of total man-hours are exceeded they are considered a major subcontractor with a past performance citation required?
L-25, Page 59, para 2
Paragraph 2

A22) Yes. This would meet the definition of a major subcontractor; However, an Offeror is not required to submit a past performance reference for a major subcontractor.

Q23) Quality Control Plan: The PWS states a “Final Quality Control Plan (QCP) (CDRL A006)” is due “No later than 45 calendar dates prior to the start of full contract performance” and CDRL A006 states “Submit a final site specific QCP not later than 30 calendar days from execution of modification.” The PWS language is clear, but the CDRL language is confusing. Can the Government please explain the difference in the language of “prior to the start of full contract performance” in the PWS and “days from execution of the modification” in CDRL 006?
PWS: C-1.8.6, page C-28, para A.

CDRL 006: page 1, second para, second sentence PWS: paragraph C.1.8.6

CDRL 006: second paragraph, second sentence

A23) CDRL A006 updated to reflect correct requirement stated in the PWS. A new CDRL A006 will be included in Amendment 0001 to the Solicitation.

Q24) Quality Control Plan: CDRL 006 states “site specific,” but the PWS does not mention site specific regarding the QCP. Is site specific correct?
CDRL 006: page 1, second para, second sentence
CDRL 006: second paragraph, second sentence

A24) CDRL A006 updated to remove reference to “site specific” verbiage. A new CDRL A006 will be included in Amendment 0001 to the Solicitation.

Q25) Can the Government please clarify the minimum requirements for the two Warehouse Specialist Supervisor positions. Are both positions required to meet the full list of requirements in the PWS position description?
PWS C-1.3.1-B2
Page C-8

A25) There is only one Warehouse Specialist Supervisor position required. PWS section C-1.3.1-B2 is updated to clarify requirements and included via Amendment 0001.

Q26) Attachment J.32, Proposed Productive Labor Hours is referenced on page C-6 of paragraph C-1.3 para E.

Section J states Attachment J.32 is Technical Exhibit 6.1 Government Forms, which does not seem to be the correct Attachment referenced on page C-6 of paragraph C-1.3 para E.

Can the Government confirm that Technical Exhibit 6.1 Government Forms is Attachment J.32 referenced on page C-6 of paragraph C-1.3 para E?

C-6
C-1.3 Personnel

Para E

A26) Technical Exhibit 6.1 is Government Forms. Reference to Attachment J.32, Proposed Productive Labor Hours, referenced on page C-6 of paragraph C-1.3 para E, is deleted via Amendment 0001.

Q27) We don’t see a staffing plan, usually J-38 included in the attachments. Is table 1 – Government Estimated Labor Hours provided in lieu of J-38?
Page 62-79
Table 1 – Government Estimated Labor Hours

A27) Yes, Table 1 – Government Estimated Labor Hours are provided in lieu of J-38 for this solicitation.

Q28) We don’t see a Government Provided training plan attachment, usually included in attachments, does the USG require us to complete one?
Page 63 of 79
Subfactor (d): Training A

A28) The contractor shall execute the training plan included in Attachment J.35 “Training Plan” and is included by Amendment 0001.

Q29) There are repeated RFP requirements in Sf(b)C.4 and sf(C) 1 are the same exact words, “Approach to maintain and experienced workforce with the ability to perform up to all training and performance standards for the life of the contract”. “ Where would you like offerors to address this question? In Staffing or Risk?
Page 63 of 79
SF (b) C.4 and SF (d)A.1

A29) The requirements stated in Subfactor (b): Staffing and Organizational Approach and the requirements in Subfactor (c): Risk Management and Employee Retention are updated to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q30) There are repeated RFP requirements in Subfactor (b) C.5 and Subfactor (d).

Sf(b)C.4 and sf9C) 2 are the same exact words, “Mitigation efforts of turnover and minimizing loss of human capital throughout the life of the contract.” Where would you like us to address this requirement, in Staffing or Risk?

Page 63 of 79
SF(b)C.5 and SF(d)A.2

A30) The question is unclear as Subfactor (d) does not contain the quoted words. The assumption is the reference was meant to be to Subfactor (c) and the answer is addressed as such - The requirement stated in Subfactor (b)(C)(5): Staffing and Organizational Approach is deleted to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q31) There are repeated RFP requirements in Subfactor (b) C.6 and Subfactor (d).A.3 are the same exact words, “Plan for immediately replacing the loss of critical skills and transactional system knowledge personnel with the required skills and knowledge during full performance. “ Where would you like us to address this requirement in Staffing or Risk?

SF(b)C.6 and SF(d)A.3

A31) The question is unclear as Subfactor (d) does not contain the quoted words. The assumption is the reference was meant to be to Subfactor (c) and the answer is addressed as such - The requirement stated in Subfactor (b)(C)(6): Staffing and Organizational Approach is deleted to address the unnecessary duplication. See amended Section L& M as part of Amendment 0001.

Q32) SF(d) and SF(b)C.7 duplicate requirements with nearly identical requirements.

SF(d) “Approach to ensure that all employees are trained IAW Section C-3.3 (PWS) Training and Subparagraphs and methods of documentation to certify employees are proficient IAW the contract requirements for their assigned functional area tasks and can perform the functional area tasks to standard to maintain an auditable environment”.

SF9d) Training A. “Offeror shall describe their approach to ensure that all employees are trained to standard IAW with Attachment J.1, Section C-4.6 (PWS) Training and sub-paragraphs and methods of documentation to certify employees who do not successfully complete the Distribution Operations Training are proficient IAW the DLA and GCSS-A SOPs in the applicable functional area tasks and can perform the functional area tasks to standard and maintain an auditable environment.

Will the USG please eliminate the SF(b)C.7 reference and permit offerors to combine the training discussion under SF (d) Training?

RFP Page 63-79
SF(d) and SF(b)C.

A32) The requirement stated in Subfactor (b)(C)(7): Staffing and Organizational Approach is deleted to address the unnecessary duplication. See amended Sec L& M as part of Amendment 0001.

Q33) J.2 1.2.3N - A Provides hours of operation from 0700 – 1800

J.2 5.14N - A Provides hours of operation from 0730- 1700 Which set of hours will the facility be operating under?

J.2 Pg. 1 & Pg. 3
J.2 1.2.3N

A33) 0700-1800 pertains to the DLA operation (DSS) and 0730-1700 applies to the SSA. See amended J.2 as part of Amendment 0001.

Q34) C-1.3. Personnel C-1-3 E References J 32 and there is no J.32 in the attachments. Will the Government be issuing a J.32?
Pg. C-1
C.1-3

A34) C-1.3, Paragraph E has been removed from the PWS and will be addressed by Amendment 0001 to the Solicitation.

Q35) C-1.6 Radiation Protection Program C-16 B references the Government will provide RPO support.

Will the Government have the required detection equipment in place with and RPO trained individual or will the support be coming from the Camp?

Pg C-22
C-1.6

A35) Paragraph C-1.6(B) revised to clarify radioactive material at DDDA. Further, should RPO support be required, the support will come from the government. See amended PWS (Attachment J.1) as part of Amendment 0001.

Q36) C1-8.1 B references a J.33 yet it is not in the attachments provided. Will the government be issuing a J.33?
Pg. C-22
C-1.8

A36) The reference to J.33 was incorrect. The correct reference is to Attachment J.35 which is included as part of Amendment 0001 to the solicitation.

Q37) C-3.4.1 Custodial DDDA has Janitorial requirements within its facilities.

Will the Camp be providing Janitorial service?

PG c-35
C-3.4.1

Q37) The Camp will provide Janitorial Service. The contractor is responsible for keeping the warehouse, administrative areas, and break rooms clean.

Q38) J.1 C-1.6.B and TE 3.2 C.8 Identify conflicting RPO Requirements for Contractor Personnel on Site. Should we plan to have an Employee attend RPO training as stated in TE 3.2 - C.8 and perform these duties or will this be provided by the Gov. As stated in J.1 C-1.6.B
PG. C-21/22
J.1 C-1.6.B and TE 3.2 C.8

A38) The site does not require a qualified Radiation Protection Officer be staffed by the Contractor or the Government. For contingency purposes, at a minimum the Contractor shall provide trained and qualified Hazardous Material Certifiers who have also completed the DLA Distribution Packaging and Transportation of Radioactive Materials class, as well as the Radiological Health Monitor training. TE 3.2 Section C.8 updated and part of Amendment 0001. (Also see above Question 35)

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