Attachment J.1 - Section C - PWS (Amendment 0001).docx

SP3300-20-R-5010/0001

Attachment J.1

Section C – Attachment J.1 Performance Work Statement (PWS) Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

In support of DLA’s mission, DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness, and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock. DLA Distribution responsibilities include receipt, storage, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

The DLA Distribution enterprise currently has Distribution Centers located throughout the world that store four million stock numbers in over 200 million square feet of storage space and process over 32 million transactions annually. DLA uses a standard Warehouse Management System (WMS) for distribution processing of material in the performance of these contract requirements.

The primary mission of the Djibouti Distribution Center is to perform receipt, storage (to include inventory and stock readiness functions), and issue functions for local customers and cross-docking and/or transshipment operations utilized in support of US Africa Command (AFRICOM) customers.

The PWS details the requirements associated with warehouse and distribution operations performed at the Djibouti Distribution Center and consists of the following Sections that should be read as a single interrelated document:

· Section C-1, General Conditions and Requirements

· Section C-2, Definitions and Acronyms

· Section C-3, Government Property, Equipment, Systems, Training and Support Services

· Section C-4, Contractor Requirements

· Section C-5, Specific Tasks

· Section C-6, Directives, Publications, Instructions, Forms and Reports

· Section C-7, Technical Exhibits (TE)

· Attachment J.2, SSA and Army Requirements Throughout the contract, the term “Contractor” includes subcontractors.

Links to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the Contracting Officer (KO) or designee for assistance.

Section C-1 General Conditions and Requirements This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the Distribution Center.

C-1.1 Scope of Work The Contractor shall perform warehouse and distribution operations requirements in a Government Owned / Contractor Operated (GOCO) facility using the DLA Distribution Standard Operating Procedures (SOPs)/addendums, Process Manuals, DLA’s WMS, Service Owned WMS or Original Equipment Manufacturer (OEM) WMS, various Government and Commercial applications, and all other references as set forth in this contract. The Contractor shall provide all management, personnel, supervision, materials, tools, equipment, transportation, and any other items and/or services not provided by the Government.

The primary mission of the Djibouti Distribution Center is to manage and execute efficient and effective receiving, storage, inventory, packaging, Care of Supplies in Storage (COSIS), stock control, stock selection, issue processing, packing, shipping, and distribution of contingency material for both DLA wholesale operations and Army SSA retail operations. The Contractor shall operate the distribution operations at a minimum between the core hours identified in Attachment J2 Site Specific Requirements.

The Contractor shall comply with the requirements and regulations set forth in the Djibouti Class Deviation, and attachment 018 USAFRICOM Command Policy on Procurement of Supplies and Services in Djibouti (Djibouti First). This includes the use of labor, sub-contracts and sources of supply for material and supplies.

C-1.2 Operating Conditions A. This Section provides general information relating to interactions with other Government organizations, Federal holidays and duty hours and access to the host installation.

C-1.2.1 Interactions with Other Government Organizations A. The Contractor’s primary interaction with the Government shall be through the Government employees located on site. The Government will:

1. Perform all Contracting Officer’s Representative (COR) functions.

2. Perform quality assurance evaluations of the Contractor’s performance.

3. Provide the primary interface between the Contractor and the host installation, local customers, and DLA Distribution.

4. Provide interface between the Defense Enterprise Computing Center (DECC), DLA Systems Integration Office (DSIO), and the Contractor.

5. Perform other inherently governmental functions or other functions not part of this contract as prescribed in FAR subpart 7.5.

B. The Contractor shall interface with and support material owners and Item Managers (IMs), Inventory Control Points (ICPs), other Material Distribution Activities, DLA Major Subordinate Commands (MSC) and other customers as needed to accomplish the contract requirements.

C-1.2.2 Federal Holidays Federal holidays observed by government personnel include:

Observed Federal Holidays

The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the COR.

On the above-observed holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions IAW C-5.1.5.1, On-Call Response Roster and Emergency Requisitions.

In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C-1.2.3 Duty Hours and Access to the Installation The Government requires that facilities be open and accessible as identified in Attachment J.2 SSA and Army Requirements. All time references throughout are in Local Djibouti Time.

The Contractor may be required to travel within the continental United States (CONUS) and outside the continental United States (OCONUS) in support of this contract. All travel by Contractor employees shall be authorized by the KO or COR prior to the travel being performed. When travel has been authorized, the Project Manager shall approve and forward travel requests to the COR for Government validation within a minimum of ten (10) working days prior to the travel commencement date. Travel requests shall be in writing and contain the dates, locations, and estimated travel costs. The Contractor shall ensure that all travel is IAW the Joint Travel Regulations (JTR).Reimbursements for transportation costs will be limited to allowable expenses for Government directed travel. The Contractor shall be responsible for any costs incurred because of authorized travel which was in excess of that allowed under Federal Acquisition Regulation (FAR) Part 31.205-46 Travel Costs and the appropriate regulations therein.

The Contractor may be required to work overtime as required by the KO or designee.

The Contractor shall be available within two (2) hours of notification after the normal operating hours to process urgent mission requirements.

Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host Nation, access to the installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions may exist.

Force Protection Conditions (FPCONs) may affect access to the host installations and the Distribution Center. Higher national command authorities establish the FPCON, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C-1.3 Personnel A. This is a non-personal services contract to perform the requirements described in the contract. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor’s primary interaction with the Government shall be through the KO or designee.

B. All contract personnel attending meetings, answering Government telephones, responding to emails and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings.

C. All Key Personnel shall be U.S. Citizens.

D. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this task order for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

E. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on-site to meet with Government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H, Special Contract Requirements.

F. All Contractor managers and supervisors shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures

3. Responsible for mission compliance to internal controls, results of external and internal audits, End to End inventory accuracy (arrival of truck, offload, receipt, warehousing, inventory, and issuance of materiel).

4. Plan, monitor and react to changing workload and resourcing variables, trend performance and understand what is driving sub-standard performance and implementing corrective actions

5. Empower employees to stop work when there is a problem with any aspect of the process and get engaged to research and correct the issue, documenting the issue/resolution

6. Use documentation on issues for input to assessments on performance

7. Responsible for ensuring the execution of the accepted Quality Control Plan (QCP), results are reported IAW CDRL A006, QCP and appropriate performance correction processes.

8. Accountable and responsible to ensure supervisors and employees are trained to perform job task(s) completely, accurately, timely G. All Contractor employees shall:

1. Understand the importance and incorporate risk management and internal controls into the daily operations to combat fraud, waste, abuse, and mismanagement

2. Adhere to Contract Requirements, which includes Audit Sustainment requirements and Standard Operating Procedures

3. Stop work when there is a problem with any aspect of the process and engage with supervisors for resolution

C-1.3.1 Key Personnel Requirements A. The Government requires the following key personnel. All Key Personnel shall be United States Citizens with an active Secret clearance. The Secret Clearance is required for access to classified briefings and information. The Government developed their estimate for performing the key personnel requirements using the following labor categories. Those individuals currently serving and performing the description of the key personnel requirement, whose experience is included in their provided resume, will be considered qualified, competent and eligible. The Contractor shall identify their labor categories to fulfil the Key Personnel requirements.

B. The Contractor shall provide the following Key Personnel Resumes with the proposal IAW Section L.

1. Site Manager . The Contractor shall designate a primary Site Manager who has full authority to act for the Contractor on all matters relating to Contract Performance. As a minimum, the Site Manager shall possess a degree in Distribution Management, Business Management, or Business Administration (minimum Bachelor’s Degree) and at least five years of experience in Distribution Management, or at least ten years of progressive management experience in distribution operations similar in size and complexity to the operation offered in this contract. Experience shall include as a minimum three (3) years’ experience using automated warehouse management systems within the past five (5) years, and Army SSA experience. The Site Manager shall possess the knowledge and skills required to plan, control, manage, and successfully complete the work. The Site Manager shall provide overall supervision for the Contractor employees to include, but not limited to, planning and managing the contract professionally; coaching and mentoring supervisors and leads, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of services ordered; and execute cost saving factors and quality controls to ensure work is performed as scheduled and at a fair and reasonable cost. The Site Manager shall provide overall management coordination and serve as the central point of contact (POC) with the Government for all work under the contract. The individual currently serving as a Site Manager will be considered qualified, competent and eligible. In addition, the Site Manager will manage the quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, and establishing quality control procedures. The Site Manager shall perform quality control surveillances of processes, procedures, and conformance to contract requirements. Uses WMS and other Government Data Systems, and validates processes performed IAW DLA Distribution SOPs and Audit Readiness Internal Controls. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for contractor operations. The Site Manager shall respond to all communications, upon notification, and shall be on-site to meet with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) of the primary Site Manager as well as the Warehouse Specialist Supervisor in writing at the start of the transition period. In the event of the replacement of the Site Manager and/or Warehouse Specialist Supervisor, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H., Special Contract Requirements.

2. Alternate Site Manager / Warehouse Specialist Supervisor. Oversees the storage and distribution operations. Directs employees engaged in receiving, storing, issue, shipment and distribution of a variety of bin, rack and bulk materials, equipment, and commodities using automated and manual material moving equipment, devices, and systems. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on weekly or monthly bases. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government Data Systems to perform the requirements in the PWS. The Warehouse Specialist Supervisor shall also perform safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor operations. Experience shall include as a minimum three (3) years’ experience in distribution and warehousing using DLA’s WMS or equivalent automated WMS within the past five (5) years, and Army SSA experience. The Warehouse Specialist Supervisor will act as the Alternate Site Manager when the primary Site Manager is unavailable. The Warehouse Specialist Supervisor will have full capability and authority to act for the contractor on all matters relating to Contract Performance.

3. Transportation Assistant. Oversees a freight terminal responsible arranging transportation for all issue transactions. Fully knowledgeable in all Government and Commercial Traffic Management functions and processes. Directs employees engaged in planning outbound shipping loads, scheduling movement of outbound shipments to include air, surface, small parcel, and sea IAW all applicable contracts, DTC, SDDC Global Freight Management (GFM) system applications, and completing required documentation and data entry functions to include Bills of Lading (BOLs), manifests and all other forms of transportation documentation. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government-Furnished Data Systems to perform the requirements in the PWS. Experience shall include as a minimum three (3) years’ experience in transportation using WMS or equivalent automated WMS within the past five (5) years.

4. Supply Systems Analyst. Analyzes transactions/data to determine problem area; determine the feasibility of consolidating, eliminating, or expanding interrelated supply systems functions; provides the impact of new/proposed changes to the system/regulations; coordinates with functional users to resolve operational and procedural problems; and researches functional problem area. Requires knowledge of a broad range of supply program relationships in order to conduct studies, reviews, and investigations. Thorough knowledge of policies and procedures is required to manage and control material through the receipt, storage, warehousing, issue, packing, and/or transportation functions. Performs as the WMS POC to serve as the focal point for the Government in receiving communication and responding to information pertaining to WMS; performs WMS-MIS functions IAW C-5.1.3.2 WMS-MIS; and serves as the QMF query writer to write new queries as required. Uses WMS and other Government Data Systems. Experience shall include a minimum of three (3) years’ experience using WMS or equivalent Warehouse Management System (WMS) within the past five (5) years.

5. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following standard operating procedures. Note: Exclude workers whose primary duties involve shipping and receiving work (see Shipping/Receiving Clerk), order filling (see Order Filler), or operating forklifts (see Forklift Operator).

6. Warehouse Specialist (Hazardous Material (HM)). Must have the capability and training to receive, issue, and prepare for shipment hazardous materials. Requires successful completion of OSHA compliance training and Hazardous Materials Preparer Certification IAW Defense Transportation Regulation (DTR) Part II, Cargo Movement, Chapter 204-7, Training, DLAI 4145.3 Preparing Hazardous Material for Military Air Shipment, and DLAI 1307 Hazardous Material (HAZMAT) Training for Packaging and Transportation Personnel Process Guidance prior to the beginning of full performance. (See TE 4.1, Contractor Training). Uses WMS and other Government Data Systems to perform the requirements in the PWS.

C-1.3.2 Non-Key Personnel Requirements

A. The Contractor shall identify their labor categories to perform the requirements of the contract. The Government developed their estimate for performing the requirements of this contract using the following labor categories. This estimate does not prohibit the Contractor from using different labor categories. Most contractor employees shall be required to operate the Government’s Warehouse Management System (WMS).

Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods; rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; and removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses WMS and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, and following standard operating procedures. Note: Exclude workers whose primary duties involve shipping and receiving work (see Shipping/Receiving Clerk), order filling (see Order Filler), or operating forklifts (see Forklift Operator).

Supply Technician. Performs limited aspects of technical supply management work (e.g., inventory management, storage management,) related to depot, local, or other supply activities. Work usually is segregated by commodity area or function, and controlled in terms of difficulty, complexity, or responsibility. Assignments usually relate to stable or standardized segments of technical supply management operations; or to functions or subjects that are narrow in scope or limited in difficulty. The work generally involves individual case problems or supply actions. Requires a good working knowledge of the Government supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the distribution operations; and analytical ability to define or recognize the dimension of the problems involved, to collect the necessary data to establish the facts, and take or recommend action based upon application or interpretation of established guidelines. Uses WMS and other Government Data Systems in the performance of the contract. Must possess as a minimum a high school diploma or equivalent and experience that includes three (3) years distribution and warehousing using WMS or equivalent WMS.

Truck Driver. Drives a truck within a city or distribution/industrial area to transport materials, equipment, between various types of establishments such as: warehouses, piers, wholesale and retail establishments, or designated local delivery locations. Loads and unloads truck with or without helpers, performs daily maintenance and safety checks on the vehicle and ensures the vehicle is in good working order. Possess a valid US state or Djibouti Driver’s License with all class and commodity endorsements prior to the beginning of full performance.

Equipment Operator . Operates specialized equipment such as container handlers, extendible boom forklifts and forklifts with a capacity of 8K or greater. Operator may grease, adjust and make emergency repairs to equipment.

Transportation Assistant. Oversees a freight terminal responsible arranging transportation for all issue transactions. Fully knowledgeable in all Government and Commercial Traffic Management functions and processes. Directs employees engaged in planning outbound shipping loads, scheduling movement of outbound shipments to include air, surface, small parcel, and sea IAW all applicable contracts, DTC, SDDC Global Freight Management (GFM) system applications, and completing required documentation and data entry functions to include Bills of Lading (BOLs), manifests and all other forms of transportation documentation. Plans the use of subordinate workers, equipment, facilities, and materials based on workload projections on a weekly or monthly basis. Establishes deadlines, priorities, and work sequences IAW general work schedules, methods, and policies established by the Site Manager and/or Alternate Site Manager. Redirects workers and resources to accomplish unanticipated work and to accommodate daily workload fluctuations. Conducts planning of current and future work schedules, providing workload data, estimates, information on staffing needs, and recommendations as to the scheduling of projected work. Ensures work is done properly and efficiently IAW the terms and condition of the contract. Uses WMS and other Government-Furnished Data Systems to perform the requirements in the PWS. Experience shall include as a minimum three (3) years’ experience in transportation using WMS or equivalent automated WMS within the past five (5) years.

General Clerk III: Work requires a familiarity with the terminology of the office unit. Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to others.

C-1.3.3 Deployment OCONUS Personnel The Contractor shall, when deploying labor support personnel, comply with all United States Command Area of Responsibility rules and regulations.

A. The Contractor shall have a Synchronized Pre-deployment and Operational Tracker (SPOT)-generated Letter of Authorization (LOA) signed by the KO for US Expatriates to process through an approved deployment center or to travel to and from the contract location. The LOA will also identify any additional authorizations, privileges, or Government support the Contractor personnel are entitled to under this contract. Additional authorizations include, but are not limited to access to MWR facilities, Navy Exchange and Commissary, use of APO/FPO/MPO services, MIL-AIR transportation.

C. The Contractor shall process through Fort Bliss’s deployment center, as required, prior to traveling to and from the contract location. Contractor personnel deploying OCONUS shall meet all deployment requirements IAW Ft. Bliss’s CONUS Replacement Center’s requirements and policies. This includes but is not limited to reviewing and completing all, Personnel, Medical, Dental and Training prerequisites. These requirements are described in Fort Bliss’s current Contractor Deployer Page https://www.bliss.army.mil/CRC/. The Contractor shall perform additional functions, as required, for deployment specific requirements as directed.

D. The Contractor shall utilize Government-provided air transportation unless the KO determines that Government-provided air transportation is “Non-Available”.

E. All Contractor personnel shall have all necessary passports, visas, and other documentation required to enter and exit location of task order.

C-1.4 Security

A. The Contractor shall ensure the physical security of all Government property, accountable stock, and that any information provided under this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor shall provide a localized physical security SOP (See CDRL A024) to the KO or designee NLT 45 calendar days prior to the start of contract full performance for review and acceptance. The Contractor and its personnel shall comply with all DoD and DLA regulatory guidance, including but not limited to:

DLAM 5200.08 (Volumes 1-2) Physical Security Manual DLAI 4306 DLA Physical Security Program DLAI 5105 Reporting of Criminal Incidents DLAI 5200.01 Information Security Program DLAI 5205.02 Operations Security (OPSEC) Program DoDM 5200.1 (Volumes 1-4) Information Security Program DoDM 5200.02 Procedures for the DoD Personnel Security Program DoD 5200.02 DoD Personnel Security Program DoD 5200.08-R Physical Security Program DoD 5205.02-M DoD Operational Security (OPSEC) Program Manual DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) DoD 5220.22-R Industrial Security Regulation DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding Classified Information DoD 2000.12 DoD Antiterrorism Program DoDI O 2000.16 Volumes 1&2, DoD Antiterrorism (AT) Program Implementation DoDM 5100.76 Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives (AA&E) DoDI 5240.6 Counterintelligence (CI) Awareness and Briefing Program USAFRICOM OPORDs and Directives B. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security inspections and background checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Site Commander/Director. Additionally, the Contractor shall be responsible to continue performance of the contract requirements at no additional cost to the Government.

E. The Contractor shall report any security violations to the KO or designee within one (1) hour of discovery. A security violation is any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material.

F. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105 Reporting of Criminal Incidents.

C-1.4.1 Personnel Clearance

The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 August 2004 has established criteria for Contractors who require a Common Access Card (CAC)/ PKI Token Cards for either physical access to an installation or access to Government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. (See Contractor Investigative Requirements in the Technical Library). The required investigation for contractors in a position of trust requiring IT III access is a T1 or equivalent. A T1 is the investigation completed on an individual when the person begins employment under a federal contract. It is not a security clearance. The T1 for the IT III access addresses the past five years of an employee’s life. If the employee is placed in a position with a higher level of trust, a different level of investigation will apply. The Contractor shall follow the following procedures for obtaining a T1:

Each Contractor employee shall complete a SF 85, Questionnaire for Non-Sensitive Positions, using the Electronic Questionnaire for National Security Positions (e-QIP) located on the Office of Personnel Management (OPM) website, http://www.opm.gov/e-qip/.

The Contractor shall require electronic fingerprinting, if available, or provide two fingerprint cards (FBI Form FD 258) to the KO or designee who will forward them to the DLA Intelligence New Cumberland Security Office.

The SF 85 and fingerprint cards are submitted with the DLA Form 1728 annotating the appropriate designation and a DD Form 2875 (see paragraph C-1.4.9, Information System Security).

CIR form annotating the appropriate designation shall be submitted for each contract employee. The Contractor shall possess the required Facility Clearance necessary for accessing classified information or material. The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances. Further information for obtaining a Facility Clearance is available at the Defense Security Service website https://www.dss.mil/ma/ctp/io/fcb/.

The Site Manager, Alternate Site Manager and any Contractor employees identified to ensure an adequate number of personnel who will have access to or handle classified information or material to perform the requirements IAW the DLA Distribution SOPs shall have the appropriate security clearances (secret or higher) as required by the DoD 5220.22-R Industrial Security Regulation, Chapter 2, Clearance Procedures, paragraph C2.3.2, Security Clearances for Personnel; and DoD 5220.22-M NISPOM, Chapter 2, Security Clearances, prior to full performance of contract requirements. New Contractor personnel shall obtain the appropriate security clearances prior to accessing/handling classified information or material. In addition to the Personnel Security Clearances for access to classified information or material, the Contractor shall possess the appropriate Facility Clearance and required to provide appropriate background investigation for all personnel requiring access to classified information or material. Further information about obtaining a Facility Clearance is available at the Defense Security Service website (https://www.dss.mil/ma/ctp/io/fcb/). The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances.

All Contractor employees issued a security clearance under this contract shall complete an SF 312, Nondisclosure Agreement and DLA Form 1834 DLA Security Brief/Debrief Certificate and receive a briefing from the KO or designee or the Contractor’s Facilities Security Officer (FSO) or Security Specialist prior to starting work on the contract and/or handling classified information or material. The Contractor shall direct any employee having a security clearance who ends employment with the Contractor to the KO or designee or the Contractor’s FSO to receive a debriefing and sign the DLA Form 1834. The Contractor shall provide a copy of all briefings and/or debriefings to the KO or designee.

All Contractor personnel authorized unescorted access to Arms, Ammunition and Explosives (AA&E), to include operating a vehicle transporting Category I and II AA&E, shall be subject to the applicable investigation stated in DoDM 5100.76 Physical Security of Sensitive Conventional Arms, Ammunition and Explosives (AA&E), Enclosure 3, paragraph 8.

Not later than 30 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee access rosters of all personnel, with the appropriate security clearances, requiring access to restricted or controlled access areas. The roster shall include each employee’s full name, identification card number (if assigned), branch or section (if applicable), and security clearance (level of clearance and last investigation date, if applicable). The Contractor shall update the roster and provide to the KO or designee NLT five (5) workings days prior to the date of required access. The Contractor shall make all modifications to the rosters and provide an update to the KO or designee within 12 hours for employees whose employment has been terminated and for employees who no longer require access to restricted or controlled access areas.

C-1.4.2 DoD Common Access Card (CAC)/Access Identification Badge (ID Badge)/PKI Token Cards Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge or PKI Token Card, as required by HSPD-12 and DoD Manual 5200.08, Vol. 3. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC, IAW TE 1.2, CAC Procedures. The Contractor shall complete CDRL A027.

The Contractor shall safeguard all CAC and/or ID Badges/PKI Token Cards. Contractor employees shall not share CAC and/or ID Badges/PKI Token Cards. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the CAC and/or ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

In the event that a Contractor employee damages or losses his or her CAC and/or ID Card/ PKI Token Card, the Contractor shall report the damaged CAC and/or ID Badge/ PKI Token Card within two (2) working hours after discovery to the KO or designee. The Contractor shall arrange for a replacement CAC and/or ID Card/PKI Token Card. The Contractor shall return all Government provided CAC and/or ID Card/PKI Token Card(s) to the Government IAW TE 1.2 Common Access Card (CAC) Procedures. Contractor personnel failing to return their Government CAC and/or ID Card/PKI Token Cards are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

The KO or designee will provide and maintain electronic key cards for the security access system. The electronic key card allows access to specific controlled areas of the facilities. The KO or designee will approve and provide the electronic key cards to the Contractor for access to the facilities.

C-1.4.3 Information System Security

Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication, but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the Government data systems. All positions involving computer activities require a minimum IT III category eligibility. (IT eligibility categories are defined in Section C-2.1, General Definitions.) The Contractor shall submit a CIR and a DD Form 2875 (See CIR and System Authorization Access Requests (SAAR) document in Technical Library) for temporary IT III eligibility, with final IT III eligibility contingent upon receiving a favorably adjudicated T1 (see paragraph C-1.4.1, Personnel Clearance). If the Contractor requires a waiver for IT II eligibility, the Contractor shall submit justification for the eligibility to the KO or designee. IT II eligibility is for positions that involve a degree of access other than data entry; a minimum of one Contractor employee shall obtain IT II eligibility. The Government will notify the Contractor if and when a waiver is approved.

All Contractor personnel provided with access to Government computers and systems shall observe IT security policies and procedures as provided by the KO or designee. The Contractor shall notify the KO or designee within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to Government systems.

The Contractor shall observe all copyright agreements. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. The Contractor shall use only commercial off-the-shelf (COTS), Contractor-developed, or Government software in performance of the contract requirements. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

C-1.4.4 Safeguarding Information The Contractor shall not allow access or disclosure of classified information regarding the operations of the Distribution Center to any Government agency, non-Government agency, or individual unless specifically authorized by the KO or designee. The Contractor shall provide documents and files to the KO or designee within one hour of receipt of the authorized request.. All files are the property of the Government and the Contractor shall turn all files over to the KO or designee at the completion or termination of this contract.

The Contractor may be required to access data and information that is proprietary to a Government agency or Contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to Government personnel who are authorized to receive the information or upon written approval of the KO or designee. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

Disclosure of information regarding operations and services of the Distribution Center to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information. Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of the Distribution Center’s security or interrupt the continuity of the Center’s operation.

The Contractor shall report any security deviation or Practices Dangerous to Security (PDS), to include Communications Security (COMSEC), Operations Security (OPSEC), Information Security (INFOSEC), etc., to the KO or designee within one (1) hour of discovery. PDS have the potential to jeopardize the security of sensitive information and material if allowed to perpetuate. Examples include, but are not limited to, any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material; failing to properly dispose of sensitive documents; leaving doors unsecured; and allowing unauthorized access to Security Areas such as pilferable and hazardous storage. These practices, when identified, shall be reported immediately to the KO or designee and the Contractor shall take the appropriate action that includes, but is not limited to, making changes or providing training to ensure the security of sensitive information and material.

C-1.4.5 Facility Security

The Contractor shall control access by locking or unlocking the areas or facilities used by the Contractor in the performance of the contract requirements. The Contractor shall lock all internal overhead doors, cages, vaults, warehouse doors, windows, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day (see C-1.4.6 Key and Lock Control).