Appendix J-13 Deployment Documentation Package.docx

Product/System Deployment Document Package Version 1.0

Section A: System Application Overview Guide

Produced for:

Produced by:

Systems Development & Engineering

DATE: September 10, 2010

Supply Chain Management

S-AQMMA-11-R-0186 Appendix J-13 Department of State Supply Chain Management

PUBLICATION HISTORY

Application Guide Part A

This Deployment Documentation Package consists of three (3) parts:

Part A: System Application Overview Guide Part B: Installer Guide Part C: User Guide

This document is a publication of DS/TDB/ISE. Please refer to the TDB website for the latest version. This Overview Guide can be found on the OpenNet at:

https://intranet.ds.state.sbu/DS/C/ST/FSE/TDB/default.aspx.

Some information and drawings in this installation guide were adapted from documentation supplied by the manufacturer.

Note: Application Guidelines are written to supplement or clarify manufacturer’s literature for the use of technical security equipment by Diplomatic Security to either mitigate technical vulnerabilities or to tailor the use of the equipment to the embassy environment. In the event of a discrepancy between manufacturer’s manuals and this document, the techniques and procedures in this document should be followed. Please use the Table of Contents as a guide.

Corrections, comments, or questions should be sent to:

Department of State ATTN: ISE Section Chief

DS/TDB/ISE, SA-24

5800 Barclay Drive Alexandria, VA 22315

The Point of Contact for informational and troubleshooting purposes will be the Security Technology Assistance Center (STAC) helpdesk.

For situations that may be considered classified, the STAC can be reached via STE at 703-923-686, or by email on the classified network at dsstac@state.sgov.gov.

TABLE OF CONTENTS

UNIT installation Guide Part b Document Number: XXXXXXX publication date: 06/02/2010

SYSTEM APPLICATION OVERVIEW GUIDE

A.1 PURPOSE AND CAPABILITIES

This section will include a photograph or drawing of the system/product. Please provide. (This same drawing or photograph will also appear in B.1.1 [installation guide] and C.1.1 [user guide].)

This application guide is intended to provide uniformity and consistency in the design, installation and programming of the product/system across Department of State (DoS) installations.

This guide will describe the uses for the product/system and of the environment(s) in which the product/system functions. Include who uses the product/system.

A.2 PRODUCT OVERVIEW

A.2.1 Executive Summary Provide a general description of the product/system and its environment.

A.2.2 System Features

· List in bullet format

A.2.3 Manufacturer Data Manufacturer Name Street Address City/State/Zip Code

A.2.4 Department of State Logistics Contact DS/FSE/FSB. E-mail d2@state.gov, phone 703-923-6784

A.2.5 Training Detail any training required for someone who is unfamiliar with the system.

· List in bullet format A.2.6.2 Electrical Specifications

· List in bullet format A.2.6.3 Environmental Specifications

· List in bullet format

A.3 PRE-INSTALLATION

A.3.1 Policy Guidelines Drawing from the FAM/FAH appropriate to the product/system, present relevant policy guidelines.

A.3.3.2 Software – Operating system, database

A.4 ADMINISTRATOR OPERATIONS

A.4.1 Unit Controls

· Bullet format

A.4.2 Administrator Access Functions Identify how the user accesses the product/system (e.g., whether a user ID and password are required). Indicate different levels of access as needed (e.g., administrator, common access).

In numbered list format, provide the necessary steps.

A.4.3.2 Menu Options

· Bullet format A.4.3.3 Pausing and Stopping the Unit

In numbered list format, provide the necessary steps.

A.5 MAINTENANCE

Describe common maintenance procedures. Include maintenance checklist with schedules.

A.5.1 Overview

A.5.2 Tools Required

A.6 TROUBLESHOOTING

A.6.1 Common Errors

· In bullet format, list any known common errors and their solutions.

A.6.2 Manufacturer Error Codes

· List all manufacturer error codes.

A.7 DISPOSAL

A.8 FEEDBACK SHEETS

Product/System

Version 1.0

Section B: Installation Guide

Produced for:

Produced by

Date: January 10, 2011

S-AQMMA-11-R-0186 Appendix J-13 Department of State

(Part B)

Part B: Installer Guide Part C: User Guide

This document is a publication of DS/TDB/ISE. Please refer to the TDB website for the latest version. This Overview Guide can be found on the OpenNet at:

https://intranet.ds.state.sbu/DS/C/ST/FSE/TDB/default.aspx.

Some information and drawings in this installation guide were adapted from documentation supplied by the manufacturer.

Note: Application Guidelines are written to supplement or clarify manufacturer’s literature for the use of technical security equipment by Diplomatic Security to either mitigate technical vulnerabilities or to tailor the use of the equipment to the embassy environment. In the event of a discrepancy between manufacturer’s manuals and this document, the techniques and procedures in this document should be followed. Please use the Table of Contents as a guide.

Corrections, comments, or questions should be sent to:

Department of State ATTN: ISE Section Chief

DS/TDB/ISE, SA-24

5800 Barclay Drive Alexandria, VA 22315 The Point of Contact for informational and troubleshooting purposes will be the Security Technology Assistance Center (STAC) helpdesk.

For situations that may be considered classified, the STAC can be reached via STE at 703-923-686, or by email on the classified network at dsstac@state.sgov.gov.

TABLE OF CONTENTS

INSTALLATION GUIDE

B.1 INSTALLATION GUIDE GENERAL INFORMATION

B.1.1 System/Product Overview This section will include a photograph or drawing of the system/product. Please provide. (This same drawing or photograph will also appear in A.1.1 [application guide] and C.1.1 [user guide].)

Provide a system/product summary description (including the system/product name) as a point of reference for the remainder of the document. This summary should identify the key system components and the system environment, as well as any other considerations.

B.2 PRE-INSTALLATION ESSENTIALS

Installers should use the manufacturer’s manuals as their primary point of reference. This chapter provides important additional information, but is not meant as a complete guide to installation of the product/system.

Any questions that are not addressed in the manufacturer’s manuals or in this document should be referred to the Security Technology Assistance Center (STAC) helpdesk.

For situations that may be considered classified, the STAC can be reached via STE at 703-923-686, or by email on the classified network at dsstac@state.sgov.gov.

When contacting the STAC, please have the following information ready:

1. Contact name

2. Telephone number

3. Facility or annex

4. Floor/room/suite/building identifier (if applicable)

5. DS barcode, make, model and serial number of the equipment (if known)

6. Detailed description of the issue

Knowledge of and adherence to the National Electrical Code (NEC), the National Fire Protection (NFP) code, the Uniform Federal Accessibility Standards (UFAS), and other applicable building codes is still the responsibility of the installer.

Compare the Bill of Materials (BOM) to the lists below to confirm that all necessary components are present.

· Dimensions, etc. (bullet format) B.2.2.2 Mechanical

· Bullet format B.2.2.3 Electrical

· Bullet format B.2.3 Hardware Requirements

· Bullet format (tools, instruments, materials, etc.)

B.2.4 Software Requirements

· Bullet format (operating systems, database support, etc.)

B.3 INITIAL INSTALLATION

B.3.1 Detailed Initial Installation Procedures As a series of numbered steps, outline the procedures and any special operations needed to perform initial installation. Include photos and diagrams as necessary, to include representation of what the finished set-up will look like.

B.3.2 Mounting As a series of numbered steps, outline the mounting procedures.

B.3.3 Devices

· Bullet format

· Bullet format B.3.4.2 Tamper/Controlled Terminations

· Bullet format B.3.5 Known Problems

· In bullet format, list any known installation problems and their solutions.

B.3.6 Clean-Up As a series of numbered steps, outline the post-installation clean-up procedures.

B.4 INITIAL SET-UP/CONFIGURATION

B.4.1 Initialization As a series of numbered steps, outline the procedures necessary to set up/configure the product/system.

B.4.2 Basic Controls

· In bullet format, indicate each of the basic controls and its function. Provide a photo or drawing that displays the basic controls, and indicate on the photo/drawing the placement of each basic control.

B.4.3 System Options

· In bullet format, outline the system options.

B.4.4 Settings

· In bullet format, list the DS settings.

B.4.5 Operating Options

· In bullet format, outline the operating options.

B.4.6 Calibration As a series of numbered steps, outline the calibration process.

B.4.7 Testing As a series of numbered steps, explain how to perform any tests (e.g, walk test, quality assurance) that must be conducted before the installation can be considered a success.

B.4.8 Training for Post Detail any necessary training.

B.4.9 SMSe Connection If the system will connected to SMSe, provide details.

B.5 ACCEPTANCE CRITERIA CHECKLIST

Please provide.

B.6 FEEDBACK SHEETS

B.7 TROUBLESHOOTING

· In bullet format, present the manufacturer’s list of error codes

S-AQMMA-11-R-0186 Appendix J-13 Department of State

APPENDIX

S-AQMMA-11-R-0186 Appendix J-13 Department of State

TG Guard Tear Gas System

Version 1.0

Section C: User’s Guide

Produced for:

Produced by

DATE: January 10, 2011

Application Guide Part A

Part B: Installer Guide Part C: User Guide

This document is a publication of DS/TDB/ISE. Please refer to the TDB website for the latest version. This Overview Guide can be found on the OpenNet at:

https://intranet.ds.state.sbu/DS/C/ST/FSE/TDB/default.aspx.

Some information and drawings in this installation guide were adapted from documentation supplied by the manufacturer.

Note: Application Guidelines are written to supplement or clarify manufacturer’s literature for the use of technical security equipment by Diplomatic Security to either mitigate technical vulnerabilities or to tailor the use of the equipment to the embassy environment. In the event of a discrepancy between manufacturer’s manuals and this document, the techniques and procedures in this document should be followed. Please use the Table of Contents as a guide.

Corrections, comments, or questions should be sent to:

Department of State ATTN: ISE Section Chief

DS/TDB/ISE, SA-24

5800 Barclay Drive Alexandria, VA 22315

The Point of Contact for informational and troubleshooting purposes will be the Security Technology Assistance Center (STAC) helpdesk.

For situations that may be considered classified, the STAC can be reached via STE at 703-923-686, or by email on the classified network at dsstac@state.sgov.gov.

TABLE OF CONTENTS

USER GUIDE

C.1 USER GUIDE GENERAL INFORMATION

C.1.1 Purpose of the Product/System This section will include a photograph or drawing of the system/product. Please provide. (This same drawing or photograph will also appear in A.1.1 [application guide] and B.1.1 [installer guide].)

This guide will describe the uses for the product/system; include descriptions of its components and of the environment(s) in which the product/system functions. Include who uses the product/system.

C.1.2 Users The product/system is intended for use by:

· List in bullet format

C.2 SYSTEM/PRODUCT DESCRIPTION

C.2.1 System Features

· Bullet format

C.3 SYSTEM/PRODUCT OPERATIONS

C.3.1 System/Product Controls In the table below, explain the function of each control and provide a photo/drawing of it.

C.3.2 Access Control Identify how the user will access the product/system (e.g., whether a user ID and password are required). If applicable, include photos/drawings.

Indicate different levels of access as needed (e.g., administrator, common access).

In numbered list format, provide the necessary steps.

C.3.3.2 Menu Options

· Bullet format C.3.3.3 Pausing and Stopping the Unit In numbered list format, provide the necessary steps.

C.3.4 Troubleshooting

· In bullet format, list common problems and how to resolve them.

· Provide manufacturer error codes

C.4 FEEDBACK SHEETS

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