RSOB - J.11 Deliverables.pdf

SOW Section Deliverable Details Ongoing, Annual, or Startup Frequency

Quality Control Plan Contractor provided plan Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Quality Assurance Survellaince Plan (QASP) reports Quality assurance for each food service unit, sampling for menu items will be conducted with COR to ensure continuation of quality on all menu items.

Ongoing Weekly

QASP review meeting Discuss any customer feedback, performance ratings, contractor responses, and remedies Ongoing Monthly

Responses to Office of Attending Physician (OAP) Report &

Findings

Inpection findings by the OAP representative that need to be remedied. Ongoing Random inspections. Response from Contractor due 10 business days after report date from OAP

Environmental Standard Plan Steps to follow to ensure AOC enviroement Startup

Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Standard Operating Plan (SOP) Safety Plan – Storage of chemicals, HAACP plan, deep cleaning schedule, logs

Steps to follow to ensure OAP standards are followed. Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Menu, Product Mix, Price & Portion File Sortable file detailing menu and product mix per the AOC provided format

("Price and Portion" Guide)

Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Menu, Product Mix, Price & Portion File Review and Updates Sortable file detailing menu and product mix per the AOC provided format

("Price and Portion" Guide)

Ongoing As requested, and annually for CPI price adjustments

Sales Report Reporting previous day sales numbers Ongoing By 10:00am each business day

Commission Payment with Supporting Documents Submitt a copy of the check/payment to the COR Ongoing

By the 22nd of each month

Profit & Loss Statement

Submitt to the COR on a monthly basis the following reports. Gross receipts, Sales, Commissions, and Profit and Losses.

Ongoing By the 15th of each month

Key Matrix Ensure all service ware is appropriate, high quality and adhere to the enviromental stantards

Annual Last Friday in August, annually

Samples of Service ware Ensure all service ware is following the required standards Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Transition Plan - Phase In Ensure the smooth transition from the outgoing contractor to the incoming contractor per the contract and be fully operational on the opening date.

Startup Initial plan due with proposal, final plan due at kickoff.

Transition Plan - Phase Out Ensure the smooth transition with the incoming contractor and complete the contract actions per the contract.

Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Quarterly Business Reviews Provide an opportunity for the sharing of information, strategic direction, development of action items and recognition.

Ongoing Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff; one copy thereafter at QBR

Staffing Plan Propose a staffing plan to outline the allocation of labor resoucres to fulfill objectives.

Startup Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff

Signage and Marketing Plan Plan of marketing and promotional initiatives and materials (including related signage).

Ongoing Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff, then thereafter when new marketing plans proposed.

Profit & Loss Statement Financial statements, including a full statement of all costs, income, and rebates.

Ongoing

By the 15th of each month

RSOB Food Services Deliverables

QUALITY CONTROL

FINANCIAL

OPERATIONS

Annual Statement of Gross Receipts Disclosing total income generated before any deductions or expenses are taken out.

Annual By January 30th of each year.

DC Notice of Hire Report “DC Notice of Hire” forms for all employees upon initial employment and after any subsequent change necessitating reissuance of said form.

Ongoing 15 business days after each new hire

Payroll Report, if applicable (for non-union staffed operations) Complete payroll report to include employee name, hours worked, and employee benefits.

Ongoing Monthly, By 15th of each month

Employee Training Plan Required training and any recommendation for training by the COR must be considered for both Front of House (FOH) and Back of House(BOH) employees.

Ongoing Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff; then thereafter as needed

Monthly Equipment Status Include meeting items: maintnenance issues opened/closed, new equipment proposed/implemented, equipment repair issues

Ongoing 1st Wednesday of every month as required

Contractor-Owned Inventory Sortable list of all additional small wares, loose equipment purchases Ongoing Initial plan due with proposal, draft plan 45 days after kickoff, final due 60 days from kickoff; then thereafter as needed

Proposed Food Service Area Modifications Initial design to make improvements to spaces to support food operations. Ongoing Due with initial proposal, then ongoing during course of performance