RFPAttD - Reference check form.docx
DOCX document 36 KB Posted
- Attached to
- Food Service Products: Sales, Services and Delivery for Grocery, Broadline, and Truckload Purchases
- Solicitation number
- S-10700-00013784
- Issued by
- Marion County, Oregon
About this file
This document is a Reference Check Form for RFP #10700-00013784, related to a solicitation for Food Services Products and Related Services. The form provides two options for collecting reference feedback: one that uses a numerical scoring method (0-10 scale) and another that involves detailed qualitative responses about a proposer's performance. The reference check aims to evaluate a vendor's service quality, delivery performance, customer responsiveness, problem resolution capabilities, and overall business relationship through comprehensive questioning and scoring.
The reference form is designed to capture critical vendor performance metrics, allowing the evaluating agency to systematically assess a proposer's past performance across multiple dimensions. Key areas of inquiry include overall service quality, delivery effectiveness, customer service responsiveness, problem resolution methods, cost management, timeline adherence, and likelihood of future engagement. By providing structured opportunities for references to provide both quantitative scores and narrative feedback, the form enables a thorough due diligence process in vendor selection for food service products and related services.
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Other files
| File | Type | Posted |
|---|---|---|
| RFPAttE - Cost Proposal SAMPLE.docx | DOCX document | |
| RFPAttC - Proposer Information and Certification Sheet.docx | DOCX document | |
| RFP Addendum 3- S-10700-00013784.docx | DOCX document | |
| RFP_FoodSrvsProd_2025-nd~2.docx | DOCX document | |
| RFP Addendum 2- S-10700-00013784.docx | DOCX document | |
| Technical Specs.docx | DOCX document | |
| RFPAttF - COBID Certification - Outreach Plan.docx | DOCX document | |
| RFPAttA - SPS Sample Price Agreement FoodSrvsProducts - DOJ Exmpt.docx | DOCX document | |
| RFPAttK - Response Checklist.docx | DOCX document | |
| Food Service Product award worksheet.xlsx | XLSX spreadsheet | |
| RFP Addendum 1- S-10700-00013784.docx | DOCX document | |
| Oregon-Washington region_maps.docx | DOCX document | |
| RFPAttJ - Catalog List Food Srvs Prod..xlsx | XLSX spreadsheet | |
| Pork Bacon~5.docx | DOCX document | |
| RFPAttB - Disclosure Exemtion Affidavit.docx | DOCX document | |
| RFPAttG - Responsability Inquiry.docx | DOCX document | |
| RFP Addendum 4 - Extend S-10700-00013784.docx | DOCX document |
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Text version
RFP [###-####-##] – [RFP title]
ATTACHMENT F - REFERENCE CHECK FORM
RFP #10700-00013784 – Food Services Products including Related Products and Services Att D
ATTACHMENT D - REFERENCE CHECK FORM
| Proposer Name: | __________________________________________ |
| Reference Entity: | __________________________________________ |
| Reference Contact Name: | __________________________________________ |
| Contact Telephone Number: | __________________________________________ |
| Contact Email Address: | __________________________________________ |
[Select one option, delete the other, and edit to fit] [OPTION 1 – Reference assigns a score] Please rate the following questions on a scale of 0-10:
0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.
How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s delivery of service?
Score: __________ Comments: ______________________________________________________________________________ How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
Score: __________ Comments: ______________________________________________________________________________ [OPTION 2 – Reference answers questions. Evaluators assign score] Please respond to the following questions:
1. For what type of services did you engage Proposer?
Describe the services listed in response to question 1.
Describe Proposer’s customer service.
Describe your satisfaction with the business relationship with Proposer.
Describe Proposer’s methods for problem resolution.
How likely would you be to use Proposer’s services again?
With which aspect(s) of Proposer’s services are you the most satisfied?
With which aspect(s) of Proposer’s services are you the least satisfied?
How well did Proposer stay within the proposed timeline?
How did the final project cost compare to the initial proposed cost?
| Version 1.0 - November 19, 2014 | Page 1 of 2 |
| DAS Procurement Services, Version 2.0 – December 9, 2016 | Page 1 of 2 |
File details come from the government source that posted it. Updated .