RFP 6909 Z1 Kaizen Laboratories Inc. File 2 of 2.pdf

PDF 570 KB Posted

Attached to
State Park Reservation System
Solicitation number
6909 Z1
Issued by
Douglas County, Nebraska

About this file

This document is a Request for Proposal (RFP) issued by the State of Nebraska, Department of Administrative Services, Materiel Division, State Purchasing Bureau for a State Park Reservation System. The RFP seeks a qualified contractor to provide the system, which may not be an exclusive contract as the State reserves the right to contract for similar services from other sources. The RFP includes estimated quantities for various transaction types such as making reservations, changes, and cancellations through the call center, internet, and park office. The proposal is due on September 24, 2024.

The pricing proposal section includes detailed pricing for the initial contract period of five years, as well as four potential one-year renewal periods. Bidders are required to provide pricing per transaction type, and any price increases after the initial five-year period shall not exceed 5% of the previous period's price. The RFP also includes optional pricing for hardware and merchant processing fees. Bidders are instructed to provide their proposed costs, which will remain fixed for the first five years of the contract.

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Text version

Request for Proposal

State of Nebraska Pricing Proposal Request for Proposal Number: RFP 6909 Z1

Opening Date: September 24, 2024

Page 5� RFP Boilerplate | 03292023

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Form A should be completed and submitted with each response to this Request for Proposal. This is intended to provide the State with information on the bidder’s name and address, and the specific person(s) who are responsible for preparation of the bidder’s response.

Preparation of Response Contact Information Bidder Name:

Bidder Address:

Contact Person & Title:

E-mail Address:

Telephone Number (Office):

Telephone Number (Cellular):

Fax Number:

Each bidder should also designate a specific contact person who will be responsible for responding to the State if any clarifications of the bidder’s response should become necessary. This will also be the person who the State contacts to set up a presentation�demonstration, if required.

Communication with the State Contact Information Bidder Name:

Bidder Address:

Contact Person & Title:

E-mail Address:

Telephone Number (Office):

Telephone Number (Cellular):

Fax Number:

Kaizen Laboratories Inc.

17 W 20th St Fl 5 New York NY 10011

Nikhil Reddy, Co-Founder & CEO nikhil@kaizenlabs.co

408-623-7000 646-904-4259

Kaizen Laboratories Inc.

17 W 20th St Fl 5 New York NY 10011

Nikhil Reddy, Co-Founder & CEO nikhil@kaizenlabs.co 646-904-4259 408-623-7000

Docusign Envelope ID: 4705A3F7-F573-4F98-ADD8-593C0BBB09C9

Revised Cost Proposal Sheet - RFP Number 6909 Z1 Nebraska State Park Reservation System Bidder's Name: Kaizen Laboratories Inc.

Transaction Fees - Initial Contract Period

Transaction Fees - First Renewal Period

Transaction Fees - Second Renewal Period

Transaction Fees - Third Renewal Period

Transaction Fees - Forth Renewal Period

Transaction Fees - Fifth Renewal Period

For the purposes of this RFP, we will use the estimated quantites below:

Bidder Please Populate Yellow Cells

Project Initiation and Planning Phase (Project Implementation) $0.00 Design Phase (Project Implementation) $0.00 System Development Phase (Project Implementation) $0.00 Go Live Initial Contract (Project Implementation) $0.00 Hardware Required for Implementation (Project Implementation) $0.00 Make a reservation at the Call Center 2,000 $3.50 $7,000.00 $3.50 $7,000.00 $3.50 $7,000.00 $3.50 $7,000.00 $3.50 $7,000.00 Make a reservation on the Internet 75,000 $7.50 $562,500.00 $7.50 $562,500.00 $7.50 $562,500.00 $7.50 $562,500.00 $7.50 $562,500.00 Make a reservation at the Park Office 14,000 $4.50 $63,000.00 $4.50 $63,000.00 $4.50 $63,000.00 $4.50 $63,000.00 $4.50 $63,000.00 Make a change to a reservation at the Call Center 1,000 $1.00 $1,000.00 $1.00 $1,000.00 $1.00 $1,000.00 $1.00 $1,000.00 $1.00 $1,000.00 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.00 $700.00 $1.00 $700.00 $1.00 $700.00 $1.00 $700.00 $1.00 $700.00 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge No Charge No Charge No Charge No Charge No Charge No Charge

Total $634,200.00 $634,200.00 $634,200.00 $634,200.00 $634,200.00

Make a reservation at the Call Center 2,000 $3.64 $7,280.00 $3.64 $7,280.00 Make a reservation on the Internet 75,000 $7.80 $585,000.00 $7.80 $585,000.00 Make a reservation at the Park Office 14,000 $4.68 $65,520.00 $4.68 $65,520.00 Make a change to a reservation at the Call Center 1,000 $1.04 $1,040.00 $1.04 $1,040.00 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.04 $728.00 $1.04 $728.00 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 $0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge

Total $659,568.00 $659,568.00

Make a reservation at the Call Center 2,000 $3.79 $7,571.20 $3.79 $7,571.20 Make a reservation on the Internet 75,000 $8.03 $602,550.00 $8.03 $602,550.00 Make a reservation at the Park Office 14,000 $4.82 $67,485.60 $4.82 $67,485.60 Make a change to a reservation at the Call Center 1,000 $1.07 $1,071.20 $1.07 $1,071.20 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.07 $749.84 $1.07 $749.84 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 $0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge

Total $679,427.84 $679,427.84

Make a reservation at the Call Center 2,000 $3.94 $7,874.05 $3.94 $7,874.05 Make a reservation on the Internet 75,000 $8.28 $620,626.50 $8.28 $620,626.50 Make a reservation at the Park Office 14,000 $4.97 $69,510.17 $4.97 $69,510.17 Make a change to a reservation at the Call Center 1,000 $1.10 $1,103.34 $1.10 $1,103.34 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.10 $772.34 $1.10 $772.34 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge

Total $699,886.39 $699,886.39

Make a reservation at the Call Center 2,000 $4.09 $8,189.01 $4.09 $8,189.01 Make a reservation on the Internet 75,000 $8.52 $639,245.30 $8.52 $639,245.30 Make a reservation at the Park Office 14,000 $5.11 $71,595.47 $5.11 $71,595.47 Make a change to a reservation at the Call Center 1,000 $1.14 $1,136.44 $1.14 $1,136.44 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.14 $795.51 $1.14 $795.51 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 $0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge

Total $720,961.72 $720,961.72

Make a reservation at the Call Center 2,000 $4.26 $8,516.57 $4.26 $8,516.57 Make a reservation on the Internet 75,000 $8.78 $658,422.65 $8.78 $658,422.65 Make a reservation at the Park Office 14,000 $5.27 $73,743.34 $5.27 $73,743.34 Make a change to a reservation at the Call Center 1,000 $1.17 $1,170.53 $1.17 $1,170.53 Make a change to a reservation on the Internet 1,000 $0.00 $0.00 $0.00 $0.00 Make a change to a reservation at the Park Office 4,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Call Center 700 $1.17 $819.37 $1.17 $819.37 Make a cancellation on the Internet 9,000 $0.00 $0.00 $0.00 $0.00 Make a cancellation at the Park Office 2,000 $0.00 $0.00 $0.00 $0.00 Registration (walk in/first come first serve) made at Park Office 40,000 No Charge No Charge No Charge No Charge

Total $742,672.46 $742,672.46

Bidders shall provide their proposed costs below. Prices submitted on the cost proposal form, once accepted by the state, shall remain fixed for the first five (5) years of the contract. Any request for a price increase subsequent to the initial five (5) years of the contract shall not exceed five percent (5%) of the price proposed for the period. Increases shall not be cumulative and will only apply to that period of the contract. The request for a price increase must be submitted in writing to State Purchasing Bureau a minimum of 120 days prior to the end of the current contract period. Documentation may be required by the State to support price increases.

Description Estimated Quantity

Per Each Cost Year One

Initial Contract

Period – Year One

Per Each Cost

Year Two

Initial Contract

Period – Year Two

Per Each Cost

Year Three

Initial Contract

Period – Year Three

Per Each Cost

Year Four

Initial Contract

Period – Year Four

Per Each Cost

Year Five

Initial Contract

Period – Year Five

Description Estimated Quantity

Description Estimated Quantity

Description Estimated Quantity

Description Estimated Quantity

Description Estimated Quantity

First Renewal First First

Second Renewal Second Second Second

Third Third Third Third

Fourth Renewal Fourth Fourth Fourth

Fifth Fifth Fifth Fifth

Optional Hardware Costs

Supplemental Pricing

Specialized Hardware Pricing Spreadsheet

Merchant Processing Fees $1.5* If using external payment merchant - would not apply if using Elavon

Thermal Receipt Printer $380.00 Cash Drawer EOM-POS $380.00 Bar Code Scanner EOM-POS $380.00 Self-Service Kiosk * * Other (specify) Other (specify)

NGPC is currently required to purchase computers and desktop printers

Include costs for the following items or any other items that are needed to

Cost per Unit

Cost per UnitBrand Make Model

* Kaizen can integrate with all existing hardware but also recommends and supplies this brand if necessary.

*Kaizen can integrate with existing kiosks or support procurement of compatible kioks if State desires.

EOM-POS

Add more items below this line if needed:

File details come from the government source that posted it. Updated .