Attachment C Past performance questionnaire_ (002).docx

This file is a Past Performance Questionnaire template designed to evaluate contractor performance on completed or ongoing contracts. The questionnaire requires respondents to provide company information (name, contract number, type of work, contract period, and estimated award amount) and then rate the contractor's performance on a five-point scale ranging from unacceptable performance (1) to superior performance (5), with a "Not Applicable" option available.

The questionnaire assesses seven key performance dimensions: compliance with contractual terms and technical requirements, demonstration of reasonable and cooperative behavior in resolving customer requests and complaints, flexibility in satisfying customer requirements, adherence to contractual response times, invoice clarity and accuracy, overall performance, and likelihood of future contract award. Each question includes space for comments, allowing evaluators to provide context or specific examples supporting their ratings. This template would be used by the Department of Veterans Affairs National Cemetery Administration to evaluate past performance of contractors bidding on the Turf Treatment Services contract for Culpeper National Cemetery (Solicitation Number QSE--36C78626Q50075), with quotes due February 26, 2026, by 12:00 PM EST.