Attachment C Past performance questionnaire_ (002).docx
DOCX document 15 KB Posted
- Solicitation number
- QSE--36C78626Q50075
About this file
This is a Past Performance Questionnaire template designed to evaluate contractor performance on completed federal contracts. The form requests evaluation of a specific contract by collecting company name, contract number, type of work, contract period, and estimated contract award amount. Respondents rate the contractor on a five-point scale (1=unacceptable to 5=superior) across seven evaluation criteria: compliance with contractual terms and technical requirements, cooperative behavior in resolving customer requests and complaints, flexibility in satisfying customer requirements, adherence to contractual response times, invoice clarity and accuracy, overall performance, and likelihood of awarding the contract again. Each rating category includes space for comments, and respondents may indicate "NA" if a criterion is not applicable.
This questionnaire template is not specific to the Culpeper National Cemetery turf treatment services solicitation and does not address particular contract requirements, products, or services. Rather, it serves as a standard evaluation instrument that may be used by the Department of Veterans Affairs National Cemetery Administration to assess the past performance of contractors bidding on this or other federal contracts. The template provides no information regarding pricing terms, response deadlines, set-asides, or incumbent contractors for the turf treatment opportunity.
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Past Performance Questionnaire
COMPANY: __________________________________
Contract Number: ______________________________________
TYPE OF WORK: ___________________________________________
CONTRACT PERIOD: __________________________________________________
ESTIMATED CONTRACT AWARD AMOUNT: _________________________________________
For the following questions, please choose the number on the scale from 1 to 5, which most accurately describes the Contractor’s performance on the contract referenced above.
1 --- unacceptable performance 2 --- marginally acceptable 3 --- fully acceptable or good 4 --- very good, with very few incidents 5 --- superior performance
1. Evaluate the company’s compliance with contractual terms and conditions and the technical requirements of the contract
1 2 3 4 5 NA
Comments:
2. Has the company demonstrated reasonable and cooperative behavior in resolving customer requests and complaints?
Comments:
3. Is the offeror flexible in satisfying the requirements of the customer?
1 2 3 4 5 NA
Comments:
4. To what extend did the company meet the response times in the contract?
5. Are invoices easily understood and do they accurately reflect charges?
6. Rate the company’s overall performance:
7. Would you award to this company again?
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