PWS - FYXX B1 Fort Hood Doors MS 251124.pdf

DRAFT

Performance Work Statement (PWS)

Overhead Doors Preventive and Corrective

Maintenance Services

Fort Hood

Fort Hood, Texas

December 29, 2025

Version 1.0

Base Operations Program

U.S. Army Engineering and Support Center Huntsville, Alabama

PWS FY25 B1 Fort Hood Doors

Table of Contents

1 Scope

1.1 Introduction

1.2 Mission

1.3 Background

1.4 Scope

1.4.1 Facilities to be Maintained

1.4.2 Equipment to be Maintained

1.5 Authority

2 General Requirements

2.1 Non-Personal Services

2.2 Business Relations

2.3 Contract Administration and Management

2.3.1 Contract Administration

2.3.2 Contract Management

2.3.3 Contractor Communication

2.3.4 Contractor Documentation

2.3.5 Contract Administration Change

2.4 Self-Performing and Subcontracting

2.4.1 Contractor Personnel, Disciplines, and Specialties

2.4.2 Subcontractor Management

2.4.3 Subcontractor Qualifications

2.5 Work Hours

2.5.1 Work Restrictions

2.5.2 Federal Holidays

2.6 Support from Other Service Providers

2.7 Coordination with Others

2.8 Worksite Appearance

2.9 Accommodation of Guests

2.10 Resident Management System

2.11 Conservation of Utilities

2.12 Contractor Furnished Items and Services

2.12.1 Contractor Furnished Materials, Equipment, Parts, and Supplies

2.12.1.1 Replacement Parts and Components

2.12.1.2 Use of Contaminated or Damaged Equipment, Parts

2.12.1.3 Office Supplies

2.12.2 Storage of Contractor-Furnished Materials, Equipment, Parts, and Supplies

2.12.2.1 Storage of Flammables and other Hazardous Materials

2.12.2.2 Prohibited Storage in Interstitial, Mezzanine, or Crawl Spaces

2.12.2.3 Cleanliness of Stored Parts and Materials

2.12.3 Personal/Contractor Owned Property

2.12.4 Contractor Vehicles

2.12.5 Work Permits

2.12.5.1 Work Clearance

2.12.5.2 Hot Work/Burn Permit

2.12.5.3 Permits for Off-Installation Dumping

2.12.6 Laboratory Tests and Analysis

2.12.7 Contractor-Provided Facilities

2.12.8 Fines and Penalties

2.12.9 Telephone and Internet

2.12.10 Two-Way Radios

2.13 Government Provided Facilities, Property, Information, and Services

2.13.1 Government Provided Facilities

2.13.1.1 Maintenance of Government Facilities

2.13.1.2 Modifications to Government Facilities

2.13.1.3 Facility Abuse

2.13.1.4 Parking

2.13.2 Government Property

2.13.2.1 Replaceable Consumables

2.13.2.2 Computerized Maintenance Management System

2.13.2.3 Government Owned Web-Based Management System

2.13.3 Government Provided Information

2.13.3.1 Operations and Maintenance Records

2.13.3.2 Plans, Manuals, and Spare Parts Lists

2.13.4 Government Provided Services

2.13.4.1 Utilities

2.13.4.2 Telephone and Internet Service

2.13.4.3 Custodial Service

2.13.4.4 Refuse Collection

2.13.4.5 Pest Management Services

2.13.4.6 Fire and Police Protection

2.13.4.7 Emergency Medical Care

3 Personnel Requirements

3.1 Contractor Personnel

3.2 Removal of Personnel

3.3 Employment Restrictions/Conflict of Interest

3.4 Contractor Key Personnel

3.4.1 Contract Maintenance Manager (CMM)

3.4.2 Lead Maintenance Mechanic/M&S Supervisor

3.4.3 Level I Safety and Health Officer (L1 SHO)

3.5 Minimum Staffing

3.5.1 List of Employees

3.5.2 Level 2 and Level 3 SHOs

3.6 Reading and Understanding Operating Instructions

3.7 Physical Qualifications

3.8 Licensing, Qualifications, and Experience Requirements

3.9 Appearance and Identification

3.10 Training

3.10.1 Contractor Provided Training

3.10.2 Government Provided Training

3.10.3 Security Training

3.11 Reporting Contractor Wage Rates

3.12 Continuity of Services

3.13 Veterans Employment Emphasis for USACE Contracts

3.14 Manpower Reporting

4 Performance Requirements

4.1 Introduction

4.2 Management and Administrative Support

4.2.1 Attendance of Meetings

4.3 System(s) of Records and Records Management

4.3.1 Computerized Records

4.3.2 Maintenance Files

4.3.3 As-Built Drawings

4.4 Preventative Maintenance

4.4.1 Preventative Maintenance Coordination

4.4.2 Building Characteristics

4.4.3 Building Operational Checks Support

4.4.4 Facilities, Equipment, and Systems Maintenance Requirements and Scheduling

4.4.4.1 PM Schedule

4.4.4.2 Monthly PM Schedule

4.4.4.3 PM Completion

4.4.4.4 Missed PM

4.4.4.5 PM Schedule Changes

4.4.5 PM Reports

4.4.6 Preventative Maintenance Standards

4.4.7 Preventative Maintenance Validation

4.4.8 Photo Documentation

4.5 Corrective Maintenance

4.5.1 CM Work Coordination

4.5.2 End of Period of Performance (PoP)

4.5.3 Corrective Maintenance Standards

4.5.4 CM Work Requests

4.5.5 CM SO Work After Normal Duty Hours Work

4.5.6 CM Weekly Status Reporting

4.6 Warranty

4.6.1.1 Warranty Information for Equipment Replaced by the Contractor

4.6.1.2 Warranty Enforcement

4.7 Planned and Unplanned Utility Outages

5 Safety

5.1 Introduction

5.2 Safety and Health Program

5.3 Site Visit Abbreviated Accident Prevention Plan (SVAAPP)

5.4 Site Specific APP

5.4.1 Safety and Health Officer

5.4.2 Activity Hazard Analysis (AHA)

5.4.3 Safety Meetings

5.4.3.1 Weekly and Monthly Safety Meetings

5.4.4 After Hours Work

5.4.5 Facility Coordination

5.4.6 Safety Bulletin Board Requirements

5.4.7 Visitors and Authorized Entrants

5.5 Safety Training

5.6 Personnel Injuries and Damage to Government Property

5.6.1 Monthly Work-Related Injury Report

5.6.2 Exposure and Lost Workday Report

5.7 Environmental Compliance

5.7.1 Compliance with Laws and Regulations

5.7.2 Safety Data Sheets

5.7.3 Contractor Use of Hazardous Materials

5.7.4 Hazardous Material Approval

5.7.5 Hazard Communications (HAZCOM) Program

5.7.6 Notification of Environmental Spills

5.7.7 Hazardous Substance Abatement

5.7.8 Ozone Depleting Substances

5.8 Fire & Security Police

6 Quality

6.1 Quality Control

6.1.1 General Requirements

6.1.2 Quality Control Plan

6.1.2.1 Content of the QCP

6.1.2.2 Acceptance of QCP

6.1.3 Quality Control Organization

6.1.3.1 Personnel Requirements

6.1.3.2 Quality Control Manager

6.1.4 Quality Control of Deliverables

6.1.5 Quality Control Documentation and Reporting

6.1.5.1 Documentation

6.1.5.2 Quality Control Inspection Schedules

6.1.5.3 Weekly Quality Control Report

6.1.6 Quality Control Audits

6.1.6.1 QC Audit Considerations

6.1.7 Acceptability of Work

6.2 Performance Requirements Summary

6.3 Quality Assurance

7 Pricing Requirements

7.1 Introduction

7.2 Service Order Pricing

7.3 FFP Services Pricing

7.4 Contractor Cost Management

7.5 Pricing Data Details

7.6 Payment Requests/Invoice Procedures

8 Security Requirements

8.1 Security Training

8.1.1 Antiterrorism (AT) Level I Awareness Training

8.1.2 Operational security (OPSEC) Training

8.1.3 Suspicious Activity Reporting Training

8.1.4 Cyber Awareness (Information Assurance (IA)/Information Technology (ITE))

8.1.5 Combatting Trafficking in Persons Training (CTIP)

Appendix A ...................................................................................... TECHNICAL EXHIBITS (TE)

Appendix A.1 ........................................................ TECHNICAL EXHIBIT 1LIST OF FACILITIES

Appendix A.2 .......................................................... TECHNICAL EXHIBIT 2 EQUIPMENT LIST

Appendix A.3 ............................. TECHNICAL EXHIBIT 3 MONTHLY REPORTING TEMPLATE

Appendix A.4 ............................................. TECHNICAL EXHIBIT 4 SERVICE ORDER FORMS

Appendix A.5 .................................................. TECHNICAL EXHIBIT 5ENGINEER FORM 3394

APPENDIX A.6TE-6 WEEKLY CMPM DATA SUBMITTAL TEMPLATE

Appendix B .................................................................. ENG FORM 6282 AND ENG FORM 6293

Appendix B.1 ........................................................................................ ENGINEER FORM 6282

Appendix B.2 ........................................................................................ ENGINEER FORM 6293

Appendix C ............................... PERFORMANCE BASED REQUIREMENTS SUMMARY (PRS)

Appendix D ......................................... REQUIRED SUBMITTALS, REPORTS, AND MEETINGS

Appendix E ....................................................................... RESIDENT MANAGEMENT SYSTEM

Appendix F ....................................... APPLICABLE CODES, STANDARDS, AND REGULATION

Appendix G .............................................................................. ACRONYMS AND DEFINITIONS

Appendix H ................................................................................... SERVICE ORDER PROCESS

Performance Work Statement (PWS)

1 Scope

1.1 Introduction

This is a non-personal service contract to provide Preventative Maintenance (PM) and Corrective Maintenance (CM) service, including certain facility management and support services as defined in this PWS at US Army Garrison Fort Hood. The Fort Hood installation is in Killeen, Texas.

1.2 Mission

Provide facility preventive and corrective maintenance services on overhead and commercial automatic doors as prescribed in the PWS throughout the Fort Hood installation.

1.3 Background

The Contractor shall perform Commercial Doors Preventative Maintenance, Repair, and

Replacement Services for the Fort Hood Installation. Fort Hood is located near Killeen, Texas and consists of approximately 218,823 acres and 5,821 buildings. The on-post population consists of approximately 67,000 military, Government civilians, Contactor personnel, and resident family members. Fort Hood supports an overall population of nearly 584,000, to include retirees, off post family members, and survivors.

1.4 Scope

The Contractor shall perform all required services as defined in this PWS at Fort Hood. The Contractor shall provide all personnel, equipment, tools, vehicles, materials, supervision, subcontracts, and other items and service necessary to perform all CM tasks for designated sites and facilities.

The Government reserves the right to perform the following as in scope modifications to the contract:

a) Add, remove, or realign Installations/Sites to or from the initial Installation/Site list.

b) Add or remove facilities/equipment to or from the initial facility list.

c) Add or remove services performed at any Installation/Site.

These additions/deletions will be considered in scope and will be performed as a contract modification to be negotiated between the Government and Contractor.

Additionally, repair activities may be performed by Service Order at the included Installations/Sites on facilities or equipment not specifically identified on the Government provided Real Property Inventory if approved by the Contracting Officer until a contract modification can be completed.

1.4.1 Facilities to be Maintained.

Facilities to be maintained are identified in TE-1.

Commented [PMDCUC(1]: AI - PM: Verify we listed the correct stakeholder. Follow these yellow hightlights.

Commented [RC2R1]: USAG - U S Army Garrison - Fort Cavazos is the proper nomenclature

1.4.2 Equipment to be Maintained.

Equipment to be maintained is identified by facility in TE-2. The Contractor shall include the cost of PM for any equipment as indicated in TE-2 as part of the Firm Fixed Price (FFP) portion of the contract in accordance with Section 4.

1.5 Authority

Work shall be performed to the standards of this contract. The award for services under this scope of work shall be limited to the services identified in the Contract Line-Item Numbers (CLINs) awarded in the contract and its modifications. In the event of a conflict between this PWS and any other term or provision of the scope of work, this PWS shall prevail.

2 General Requirements

2.1 Non-Personal Services

This is a non-personal services contract to provide facility maintenance services and certain related facility management services at Fort Hood. The government will not exercise any supervision or control over the contract service providers. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the government. No changes to this contract shall occur without the expressed written direction of the Contracting Officer (KO).

The Contractor shall not use Government sources of supply to procure personal services in support of this contract. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the KO immediately.

2.2 Business Relations

The Contractor shall successfully integrate and coordinate all business activities to execute the PWS requirements. The Contractor shall provide effective business management of all subcontractors. The Contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration. The Contractor shall not disclose any information relative to this contract, except as authorized by the Contracting Officer.

2.3.1 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement to assure all documentation is adhered to for this contract. The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

2.3.2 Contract Management

The Contractor shall maintain continuity between the on-site support operations and the Contractor’s corporate offices. The Contractor shall establish a Project Management Office (PMO) to ensure timely support to garrison facilities and adherence of Contractor services as defined in this PWS.

2.3.3 Contractor Communication

The Contractor shall have a single point of contact between the Government and Contractor personnel assigned to support this contract. The assigned Contract Maintenance Manager (CMM) shall have a cellular phone for communication with the Contracting Officer’s Representative (COR) or other Designated Government Representative (DGR). The Contractor shall provide a 24-hour/7 day-per-week telephone number and email address. All Contractor personnel assigned to this contract shall understand, read, write, and speak English.

2.3.4 Contractor Documentation

The Contractor shall document all activities and outcomes as defined in Section 4, Appendix C, and Appendix D. All documentation completed on-site will require the printed name and signature of Government representative and the Contractor personnel.

2.3.5 Contract Administration Change

The Contractor shall notify the KO or the Contracting Officer’s Representative (COR) if adjustments in the Contractor’s schedule are required to accommodate Fort Hood tenant needs.

Any change to the schedule shall be submitted to and approved by the KO or COR. The Government is not responsible for any costs incurred by the Contractor resulting from failing to coordinate work with the KO, COR, or Designated Government Representative (DGR). (Note:

DGR refers to the Designated U.S. Army Garrison Representative (A Government employee) that liaisons with the Contractor and USACE Huntsville Center (HNC)).

2.4 Self-Performing and Subcontracting

The Contractor may self-perform work, subcontract work, or a combination of both. Prime Contractor and subcontractor personnel must be capable of site access (to include acquisition of necessary credentials if required) independently to facilitate response without incurring supervisory and oversight costs for minimal on-site efforts.

2.4.1 Contractor Personnel, Disciplines, and Specialties

The Contractor shall accomplish the assigned work by employing qualified personnel with appropriate combinations of education, training, qualifications, and experience. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

2.4.2 Subcontractor Management

The Contractor shall be responsible for any subcontract management to execute PWS requirements and shall be responsible and accountable for subcontractor performance. The contractor may add subcontractors to their team after approval from the KO or COR.

2.4.3 Subcontractor Qualifications

Subcontractors used to perform maintenance, repair, and inspection tasks on facilities, systems, or equipment included in this contract shall be qualified and, if required, certified and/or licensed to perform that work. The KO reserves the right to refuse the use of any proposed subcontractor due to unsatisfactory ratings on past performance or due to insufficient qualifications. The Contractor shall submit all required certifications to the Government and updated certification upon renewal or expiration dates.

2.5 Work Hours

The Contractor shall perform the services required under this contract primarily during the normal duty hours, 0730-1630, Monday through Friday, excluding federal holidays.

2.5.1 Work Restrictions

There may be mission situations that require the Contractor to work other than normal duty hours and during holidays. Examples of these situations are military exercises, contingency operations, or weather emergencies. When access to work areas conflicts with a Fort Hood tenant mission requirement, work shall be rescheduled to another time during normal duty hours to minimize the disruption. If rescheduled work must be completed outside of normal duty hours, then it shall be initiated via Service Order to reimburse the Contractor if extra expenses are incurred.

2.5.2 Federal Holidays

Federal holidays are listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day 1 January Martin Luther King's Birthday 3rd Monday in January Washington's Birthday 3rd Monday in February Memorial Day Last Monday in May Juneteenth 19 June Independence Day 4 July Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran's Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day 25 December

2.6 Support from Other Service Providers

Other service providers, if requested by the Government may respond to emergencies to preserve life or minimize damage to government property. The Contractor shall coordinate their contractual activities with such authorized parties.

2.7 Coordination with Others

The Government may award other contracts for additional work, and the Contractor shall fully cooperate with such other Contractors and government employees and carefully schedule work under this contract to not conflict with such additional work as may be directed by the KO or COR.

The Contractor shall not commit or permit any acts that will interfere with the performance of work by any other Contractor or by any government employee without direct authorization from the COR. The COR will resolve all work schedule conflicts between this contract and the additional work contracts awarded to other Contractors. The COR or KO will provide written direction to the Contractor to reschedule work when required. Any additional work requirements (not within the scope of this contract) that are created as a result of work performance of other Contractors shall be brought to the attention of the COR.

2.8 Worksite Appearance

The Contractor shall keep work areas including mechanical/equipment rooms clean and free from accumulations of waste material, rubbish, tools, scaffolding, equipment, and materials. Upon completion of the job or when away from the work site, the Contractor shall leave the work area and premises in a clean, neat, safe, and workmanlike condition, e.g., properly dispose of trash

Commented [M3]: AI - PM: Confirm these sites hours are correct.

Commented [RC4R3]: 0730-1630 and secure chemicals and other hazardous materials in a locked container or remove from premises. An initial inspection of mechanical and electrical rooms shall be jointly performed by the Contractor and the COR or COR designee to assess the condition of these areas. All approved items stored in mechanical/equipment rooms shall be in accordance with (IAW) building code standards.

2.9 Accommodation of Guests

The Contractor shall assist and cooperate as needed in routine facility inspections and studies and shall provide for the general accommodation of all requests as determined by the COR or as mission requires. Such guests may include representatives of local and state environmental agencies, OSHA, or the Environmental Protection Agency. A Government staff representative will normally be appointed to act as a liaison for such visits. Government personnel other than KO, COR and QAE may periodically observe operations.

2.10 Resident Management System

The Contractor shall use the Resident Management System (RMS) for all submittals and supporting documentation, to include contract deliverables, Requests for Information (RFI), and pay requests for invoicing. See Appendix E.

2.11 Conservation of Utilities

The Contractor shall ensure employees practice utilities conservation. The Contractor shall operate under conditions that prevent the waste of utilities to include, but are not limited to, the following:

a) Turn off water faucets or valves when not in use (for prolonged periods).

b) Turn off lights when not in use (unoccupied areas).

c) Report all types of water/liquid leaks and drips.

d) Report ripped, torn or missing insulation.

e) Support energy conservation initiatives and programs.

f) Provide recommendations to reduce utility usage.

2.12 Contractor Furnished Items and Services

Except those items or services specifically stated in paragraph 2.13 and any subparagraphs of paragraph 2.13 as Government provided, the Contractor shall furnish everything needed to perform this contract according to all of its terms.

2.12.1 Contractor Furnished Materials, Equipment, Parts, and Supplies The Contractor shall provide all personnel/labor, parts, tools, test equipment, equipment, materials, supplies, lubricants, cleaning compounds, filters, and cleaning equipment required to accomplish the services identified in this PWS. All materials, parts, and supplies provided by the Contractor shall be of equal or greater quality than the items to be replaced. Replacement items shall be standard products from manufacturers regularly engaged in the production of such materials, parts, and supplies. Materials, parts, and supplies supplied by the Contractor shall meet installation energy efficiency standards.

2.12.1.1 Replacement Parts and Components

New or factory reconditioned parts (comparable to new) and components shall be provided when accomplishing preventive and corrective maintenance and repair services as described herein.

All replacement parts and components to be used in the maintenance and repair of facilities, systems, equipment, and components shall be compatible with the existing item, shall be of equal or better quality as original item specifications, shall conform to the applicable specifications and used according to original design and manufacturer intent. Items without technical specifications shall be of acceptable industrial grade and quality. If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall equal or exceed the updated quality. Reconditioned parts that are refurbished and warrantied by the manufacturer, or its certified representative, may be used, subject to COR and KO approval.

2.12.1.2 Use of Contaminated or Damaged Equipment, Parts

The Contractor shall not use or install dirty, contaminated, or damaged equipment, parts, and materials without prior cleaning in accordance with manufacturer’s instructions. Dirty, damaged, or contaminated air or water filters shall not be used as replacement filters. Any equipment, parts, or materials that are contaminated or damaged due to improper Contractor storage practices and procedures or using a dirty or damaged parts shall be repaired or replaced by the Contractor at no additional cost to the Government.

2.12.1.3 Office Supplies

The Contractor shall provide, at Contractor expense, all office supplies, and services such as (but not limited to) copying machines, fax machines and paper, toner and associated expendable office supplies required to perform this contract.

2.12.2 Storage of Contractor-Furnished Materials, Equipment, Parts, and Supplies All Contractor-furnished materials stored by the Contractor at a Contractor-furnished storage site, shall be stored in a safe and secure manner that precludes any soiling or damage prior to installation and in accordance with the USACE EM 385-1-1, Section 14, Material Handling, Storage and Disposal. The Contractor’s storage procedures and practices shall reflect the following:

2.12.2.1 Storage of Flammables and other Hazardous Materials

The Contractor is responsible to provide safe and adequate storage for flammables, acid/corrosive materials, pesticides, etc. The Contractor shall not store paints, acids, pesticides, or other hazardous materials in or around work areas. Flammables must be stored in an appropriate UL approved storage container. The Contractor shall transport flammables and other hazardous materials when needed and remove all waste and remaining materials from the site at the end of the maintenance visit. The Contractor shall provide UL approved storage containers to secure flammables and other hazardous materials on site when not in use. The Contractor shall not leave storage containers on site. The Contractor shall provide a list of flammables and/or other hazardous materials to the DGR for approval prior to bringing any hazardous material on Government property.

2.12.2.2 Prohibited Storage in Interstitial, Mezzanine, or Crawl Spaces No supplies, tools or equipment repair items shall be stored in the interstitial, mezzanine, or crawl spaces located within Government facilities and property. No "shops" shall be established in any interstitial or crawl space at any time.

2.12.2.3 Cleanliness of Stored Parts and Materials

All parts and materials stored at a Contractor-furnished storage site, shall be stored in accordance with manufacturer’s instructions. Stored water and air filters shall be sealed from interior environmental moisture, dirt, dust and contaminates prior to use. The Contractor shall store parts and materials sealed by the manufacturer (e.g., filters) so that seals are not compromised.

2.12.3 Personal/Contractor Owned Property

The Contractor shall ensure that personal property or Contractor-owned property brought in U.S.

Government facilities is clearly marked to preclude misidentification as Government property.

Additionally, the Contractor shall ensure that personal property or Contractor-owned property meets safety specifications as set forth by OSHA, EM 385-1-1, and State and local laws and regulations. The Contractor shall ensure that all personal property or Contractor-owned property is removed from U.S. installations when contract services are completed.

2.12.4 Contractor Vehicles

The Contractor shall provide and maintain all vehicles necessary to perform the requirements of this contract. Vehicles shall have the company name prominently displayed on both sides of the vehicle and be maintained to present a neat, professional appearance. Electrical, low emissions vehicles are encouraged. Electrical, propane, and gas carts, gators, etc. shall be road safety compliant per safety standards and state laws. All vehicles used in the performance of this contract shall be in operable condition and meet the local, state, and federal safety requirements.

Vehicles found unsafe and unable to function as designed, shall be removed from Government property at Contractor expense. Vehicular repairs shall not be done on Government property except emergency breakdown repairs to allow the vehicle to be safely removed from the base for repair. The Government may inspect vehicles at any time and direct the removal of any unsafe or objectionable vehicle from Government property. Contractor-owned vehicles shall be parked in authorized parking spaces. All vehicles shall have a state registration.

2.12.5 Work Permits

The Contractor shall acquire and renew any permits or work clearances required in performance of this contract before performing the work. It is the contractor’s responsibility to coordinate with the DPW to identify any required permits prior to work taking place.

2.12.5.1 Work Clearance

The Contractor shall prepare and process a work request clearance through the COR and DPW in-turn for all excavation type work, such as digging, trenching, etc. that may interfere with the normal flow of traffic or disrupt utilities. Obtaining proper coordination/clearance from DPW and other authorities shall be the responsibility of the Contractor. The Contractor shall have a completed/approved request prior to starting such work.

2.12.5.2 Hot Work/Burn Permit

Burning of any material is prohibited without a burn permit. The Contractor shall obtain approved hot work/burn permit from the installation Fire Department (where applicable) or coordinate through the DGR with monitoring services any disabling and re-enabling of fire alarm devices, prior to beginning any hot work (e.g., brazing/welding) operations or any other work requiring open flames. Contractor shall always establish a specific limited time frame for a fire alarm device to be unsupervised, to be actively reassessed daily. Contractor shall ensure the DGR is made aware what/when safety risks are increased due to hot work and device outages. All hot work shall comply with EM 385-1-1 Section 9-8.3(1).

2.12.5.3 Permits for Off-Installation Dumping

The Contractor shall obtain permits for off-installation work such as dumping of Contractor refuse from maintenance or repair projects. Work clearance and disposal coordinated through DPW.

Commented [M5]: AI - PM: Coordinate with stakeholder, verify if the installation has specific requirements (submit tickets, etc.)

Commented [RC6R5]: Work Clearance and Disposal through DPW

2.12.6 Laboratory Tests and Analysis

The Contractor shall pay all costs associated with permits, tests, and analysis. The Contractor shall plan, coordinate, and acquire all necessary permitting, tests, and analyses that include, but are not limited to, equipment oil analyses; RO and DI water testing and analyses; boiler water analyses; boiler stack emissions; incinerator stack emissions; back-flow prevention testing and certifications; environmental sampling, testing, and monitoring; elevator load testing and certifications; and others required by codes, industry standards, and regulations as applicable.

2.12.7 Contractor-Provided Facilities

The Contractor shall not bring any mobile storage facilities, except as allowed in paragraph

2.12.2.1 for hazardous materials, on Government property.

2.12.8 Fines and Penalties

The Contractor shall work closely with the Government to avoid fines or penalties imposed by regulators for noncompliance associated with testing and monitoring requirements as well as other compliance issues.

2.12.9 Telephone and Internet

The Contractor shall be responsible for obtaining commercial telephone service (local and long distance) and internet for Contractor’s use.

2.12.10 Two-Way Radios

The COR must approve use of Contractor-provided two-way radios for communication between personnel. The Contractor shall submit a written request to use the radios to the COR. The request shall detail proposed equipment, operating frequencies, and other particulars. Further, the use of two-way radios shall comply with the local instruction prohibiting their use in designated areas.

2.13 Government Provided Facilities, Property, Information, and Services The Government will provide the facilities, equipment, materials, and services listed in the following paragraphs.

2.13.1 Government Provided Facilities

The Contractor may bring in office trailer and utilize space in contractor yard. Metering for electric may be required. Mechanical rooms or communication rooms shall not be used as Contractor office space. Storage space for maintenance supplies and equipment used for maintenance activities typically is not allocated; however, consideration may be given to allocating limited space for storage of certain proposed items should the Government deem that having such items readily ‘at-hand’ on-site is overall beneficial to the Government. Any such material and equipment storage areas will be heated in the winter to preclude freezing temperatures from damaging stored items, unless specifically determined to be unnecessary for approved items. Government provided facilities shall be used only in the performance of this contract. Government provided facilities and equipment shall not be used to work on any project, proposal, or bid which does not relate to this contract.

2.13.1.1 Maintenance of Government Facilities

All custodial, upkeep and maintenance to government-provided office areas will be provided at government expense (which may include the provisions of this contract if applicable). The Contractor shall maintain housekeeping standards in provided office spaces, mechanical rooms, workshops, and break areas allocated for Contractor use.

2.13.1.2 Modifications to Government Facilities

Before making any modifications to Government provided facilities, the Contractor shall obtain prior approval from the COR. The Contractor shall submit the proposed change in writing to the COR and DGR for review/approval by installation officials. No alterations to the facilities will be made without approval and specific written permission from the COR and DGR. In the case of alterations necessary for compliance with OSHA, State, or local laws or regulations, such permission will not be unreasonably withheld. Facilities shall be returned to the Government in the same condition as received, fair wear and tear and approved modifications excepted. The Contractor shall not use Government-furnished facilities and equipment to work on any project, proposal, or bid which does not relate to this contract.

2.13.1.3 Facility Abuse

The Contractor shall notify the COR of all suspected facility abuse or vandalism. The Government will determine validity of all suspected facility abuse or vandalism. Any repairs will not begin unless directed by the COR or KO. The Contractor shall provide the COR with written cost estimates of repair of all suspected facility abuse when requested by the COR.

2.13.1.4 Parking

The Government will provide parking space near the Contractor’s work location for parking of Contractor vehicles.

2.13.2 Government Property

Any Government Property (materials and equipment) provided to the Contractor for the performance of this contract will be incidental to the place of performance as the contract requires Contractor personnel to be located on the Government site or installation, and the property will be used by the Contractor within the location and will remain accountable to the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 45(b)(5). The Contractor shall sign for the Government property furnished to them via hand receipt (DA Form 2062). As stewards of the Government’s property, the Contractor’s responsibility extends from the initial acquisition and receipt of property, through stewardship, custody, and use until formally relieved of responsibility by authorized means. Contractor personnel shall:

a) Use the Government property provided to them only for performing this contract, unless otherwise provided for in this contract or approved by the KO.

b) Use, consume, move, and store Government Property only as authorized under this contract. The Contractor shall promptly disclose and report Government property in its possession that is excess to or no longer needed for contract performance.

c) Unless otherwise directed by the Contracting Officer or the Government’s Primary Hand Receipt Holder (PHRH), the Contractor shall investigate and report to the Government all incidents of property loss as soon as the facts become known. Loss of Government property includes, but is not limited to, items that cannot be found after a reasonable search; theft; damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

d) Unless otherwise authorized by the Contracting Officer and the Government’s PHRH of the property provided to the Contractor, Government property shall NOT be removed from the Government’s facility where the property is located and used by the Contractor. If any equipment is needed by Contractor personnel for offsite use, justification and approval shall be required through the Contracting Officer and the PHRH.

The Contractor shall have procedures to record and report promptly (to the COR) all available facts relating to each instance of damage to Government property or injury to either Government or Contractor personnel. The Contractor shall immediately secure and protect any accident scenes or wreckage until released by the accident investigative authority through the COR. The Contractor shall cooperate with and assist Government personnel in conducting an accident investigation.

2.13.2.1 Replaceable Consumables

The Government may supply certain replaceable consumable items for government equipment that the Contractor is stipulated to install on Service Orders. The Government may also provide equipment or materials for the Contractor to utilize.

2.13.2.2 Computerized Maintenance Management System

The Contractor is required to utilize GFEBS, the USAG Fort Hood DPW's Computerized Maintenance Management System (CMMS), for all work performed under this contract. This includes installing, operating, and entering all necessary data to establish records for both Preventative and Corrective Maintenance activities. The Contractor will input the Preventative Maintenance Schedule into GFEBS and maintain (update) this data throughout the contract's duration, ensuring it's available in both hard copy and electronic formats. At the contract's conclusion, all data must be turned over to the Government in a mutually approved, usable format such as Excel. To access the GFEBS environment, the Contractor must use their CAC card and complete GFEBS authentication, a process that verifies the individual's security clearance and training for their assigned role within the system.

2.13.2.3 Government Owned Web-Based Management System

The USACE Huntsville Center (HNC) intends to institute a HNC owned web-based CMMS. Once this system is instituted, the Government will issue additional instructions.

2.13.3 Government Provided Information

2.13.3.1 Operations and Maintenance Records

The Government will provide operations and maintenance records, to the extent available.

Records may include pending requisitions for equipment to be furnished by the Government, pending project case files required for contract performance or control logs or registers on which the serially sequenced entries must be continued by the Contractor.

2.13.3.2 Plans, Manuals, and Spare Parts Lists

The Government will provide to the Contractor available building plans (as-built drawings), maintenance and operating manuals, spare parts manuals, and spare parts lists as applicable to the projects executed under this contract. However, the non-availability of manuals will not relieve the Contractor from the performance required by this contract. All materials listed above shall be returned to the DGR at the expiration/termination of this contract.

2.13.4 Government Provided Services

2.13.4.1 Utilities

The Government will provide common utilities used in the performance of this contract at Government facilities.

Commented [M7]: AI - PM: Coordinate with stakeholder; verify if they believe there are consumables for the maintenance of the doors.

This paragraph is only applicable if the customer provided certain consumables (light bulbs, glycol, oil, etc.) Place bullets as needed for equipment. Usually the answer is no, and this paragraph can be deleted.

Commented [M8]: AI - PM: Coordinate with stakeholder; verify if they utilize CMMS, FEMS/MAXIMO.

Add a subparagraph if they provide the KTR with computers for this with any rules they have.

Commented [RC9R8]: GFEBS is the computerized maintenance management system . DPW will issue work order through GFEBS

2.13.4.2 Telephone and Internet Service

The Government will provide telephone (landline) and Internet services for work related activities only. Contractor personnel using Government Information Services (IS) equipment (i.e., computers) shall comply with paragraph 3.8.4 of this PWS. Government telephones and IS equipment will not be used for personal reasons or for any toll or long-distance calls. The Contractor shall provide for cellular telephone services for Contractor use.

2.13.4.3 Custodial Service

The Government will provide custodial services to Government provided Contractor office areas.

2.13.4.4 Refuse Collection

Waste resulting from scheduled maintenance and minor corrective maintenance actions shall be disposed of in onsite dumpsters designated by Fort Hood DPW. All other waste generated by the Contractor shall be disposed of by the Contractor as designated by the DGR. No Hazardous waste, hazardous materials, or containers containing consumable hazmat, shall be disposed of in onsite dumpsters, trash cans, etc. The Contractor shall dispose of all such materials and or containers offsite IAW installation, local, state, and Federal regulations.

The Government will allow the Contractor to utilize the installation landfill for disposal of work-generated waste. The Contractor shall follow all installation rules regarding trash disposal. DPW will provide a RIC code for landfill rights.

2.13.4.5 Pest Management Services

The Government will provide insect and rodent control for all government-furnished facilities. The Contractor shall notify the COR and DGR when an insect or rodent problem is detected. The Contractor may, at the Contractor’s risk and cost, perform pest control if necessary to perform maintenance (e.g., wasps). In the event the Contractor performs pest control, the Contractor shall remove any dead pests, hives, nests, etc. and dispose of properly.

2.13.4.6 Fire and Police Protection

The Government will provide fire and police protection services. The emergency telephone number is "911". The Contractor shall follow local fire prevention and security procedures and regulations. The Contractor shall post and maintain the telephone numbers of the Police and Fire Department for easy access by employees.

2.13.4.7 Emergency Medical Care

Medical services in case of a medical emergency, accident, or injury involving Contractor personnel during performance of duties under this contract are the responsibility of the Contractor (911, first aid, etc.). However, emergency medical treatment for Contractor employees will be provided for such emergency incidents at installations having hospital facilities in accordance with Local Instructions. An installation’s hospital facility may provide services to save life or limb, prevent undue suffering, or to stabilize for transportation to local civilian medical treatment facility.

The Contractor shall reimburse the Government for emergency medical services. The Contractor shall file incident reports, within one business day of the incident, for employees who are injured on the job to the Installation Safety Office, if applicable, and to the COR. The Government will not provide occupational health or industrial hygiene service to Contractor employees.

3 Personnel Requirements

3.1 Contractor Personnel

The Contractor shall use personnel with skill sets, experience, and qualifications appropriate to the mission and scope of work to accomplish the work required by this contract. Inability of the Contractor to obtain qualified personnel will not constitute a reason for non-performance. The Contractor must exercise due diligence in its hiring practices to validate required skills and ensure probity and trustworthiness. Where required for task area work, Contractor personnel must be able to operate a personal computer with functional knowledge of all installed product software applications. The Contractor shall ensure that employees remain fully qualified to perform the work assigned. The Contractor shall maintain records of training qualifications, certifications, and licenses to demonstrate compliance with the above. All training, including the minimum required qualifications specified in this PWS, is the responsibility of the Contractor.

3.2 Removal of Personnel

The Contractor shall remove any employee from the job site for reasons of misconduct, for purposes of security, or any employee found to be, or suspected of being, under the influence of alcohol, drugs, or any incapacitating agent(s). Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. In accordance with (IAW) Department of Defense (DOD) Joint Ethics Regulation (JER), DOD 5500.7-R and 18 U.S.C. 1382 (1972), the installation commander has the authority to bar individuals from the installation. The removal of a Contractor employee from the job site does not alleviate the Contractor of the requirement to provide sufficient personnel to perform the services as required by this contract.

3.3 Employment Restrictions/Conflict of Interest

The Contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest or the appearance of a conflict of interest. Additionally, the Contractor shall not employ any person who is an employee of the DOD, either military or civilian, unless such persons seek and receive approval according to DOD Directive 5500.7, Joint Ethics Regulations (JER). It is the Contractor’s responsibility to avoid inadvertent Organizational Conflicts of Interest (OCI) caused by its employees being mistakenly given Government-only information.

3.4 Contractor Key Personnel

Key Personnel for this effort are identified as the Contract Maintenance Manager (CMM), a Lead Maintenance Mechanic/O&M Supervisor, and a Level I Safety and Health Officer. Changes to these personnel require approval from the KO. The Contractor shall submit resumes of all proposed key personnel with their proposal. If a key person is replaced, the Contractor shall submit a resume for the replacement to the COR. The Contractor shall provide a Key Personnel Contact Roster, including the name and business and home phone numbers, to the COR within 10 calendar days of Notice to Proceed (NTP). Mandatory safety responsibilities of key personnel can be found in the EM 385-1-1 Section 2-4. Requirements for these key positions are as follows:

3.4.1 Contract Maintenance Manager (CMM)

The Contractor shall provide a dedicated CMM with overall responsibility for the execution and management of this contract. The CMM, and an alternate or alternates having authority to act for the CMM when absent, shall be designated in writing to the KO prior to the contract start date.

The CMM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CMM shall be capable of obtaining, and shall be responsible to use, a government-issued Common Access Card (CAC), in accordance with paragraph 8.2.2.1.

a) CMM Qualifications and Experience: The CMM shall be technically qualified in the field of Facilities Management and shall have a minimum of three (3) years’ experience in business occupancy facilities operations and maintenance, and servicing and/or renovating commercial buildings. This experience shall include the supervision of a diversified work force responsible for operations, maintenance, and repair of commercial building infrastructure systems. The CMM shall be familiar with the various codes and standards applicable to the O&M tasks covered by the PWS, NFPA, Environmental Protection Agency (EPA), and OSHA codes and standards. The CMM and alternate shall be able to read, write, speak, and understand English.

b) Duty Hours: The CMM or alternate shall be on-site during normal duty hours, see paragraph 2.5. After normal duty hours, the CMM or alternate shall respond promptly to the designated facility for situations requiring the Contractor’s presence on-site in accordance with Section 4.

c) Absence: The CMM shall notify the COR of planned or unplanned absences of one (1) workday or more. The CMM shall provide the name of the alternate/acting CMM who will be performing CMM duties during the absence.

d) Reachable 24/7/365: The CMM or alternate shall be reachable on their company cell phone 24/7/365. Whenever the CMM or alternate is contacted by the KO regarding an emergency, the CMM or alternate shall immediately provide guidance to Contractor personnel and then contact the COR.

e) Duties: The CMM shall:

a. Conduct overall management coordination and shall be the central point of contract (POC) with the COR and DGR for performance of all work under this contract.

b. Monitor systems performance against desired benchmarks and proactively identify corrective actions if required.

c. Maintain Government furnished manuals and publications as part of a reference library and maintain maintenance records and files as required by the COR.

d. Prepare and submit to the COR the reports, records, and service work orders as specified herein.

e. Implement subcontracts, if required, and maintains records of those subcontracts.

f. Provide training to successor Contractor and/or Government personnel on the

O&M of the facilities and the facilities' systems/equipment.

f) Additional Duties: For this contract, the CMM may perform additional duties including

Level 2 Safety and Health Officer or Contractor Quality Control Manager. The CMM shall not be assigned more than one (1) additional duty.

3.4.2 Lead Maintenance Mechanic/M&S Supervisor

The Contractor shall provide a Lead Maintenance Mechanic/O&M Supervisor for the…