Attachment 1 FY22CC IDIQ SOW - RFP - 23 June 2021 - TC.pdf

STATEMENT OF WORK (SOW)

FOR

SAILOR 20205 (S2025) Fiscal Year (FY) 22 READY RELEVANT

LEARNING (RRL)

CONTENT CONVERSION (CC)

Prepared For:

Commander, United States Fleet Forces Command (CFFC)

Norfolk, VA 23551-2487

Prepared By:

Naval Air Warfare Center Training Systems Division (NAWCTSD)

12211 Science Drive

Orlando, FL 32826

DISTRIBUTION A. Approved for public release. Distribution is unlimited.

Statement of Work for the RRL FY22 Content Conversion 29 June 2020 ii

This page intentionally left blank.

iii

REVIEWED BY: DATE: _____________

Diane Richie

RRL TSPM Lead Systems Engineer

NAVAIR – 5.7.7.

REVIEWED BY: DATE: _____________

Vince Flango

FY22 Content Conversion (CC) Technical Point of Contact

NAVAIR – 5.3.6

APPROVED BY: DATE: _______________

LCDR Maura Betts

Program Management Office

NAVAIR –

iv

Change Log

Date Section Number

Section Title Change v

TABLE OF CONTENTS

1. Scope

1.1 Rating Requirements

1.2 Course, Module and Lesson Structure

1.3 Content Delivery Modes and Media Types

1.4 Content Conversion Process Flows

1.4.1 Performance Support (PS) and Structured On The Job Training (SOJT) Development Process

1.4.1.1 PS Hosted in Training Delivery Environments 514

1.4.1.2 PS Hosted in Operational Environments 615

1.4.2 Complex Media Development Process

1.4.3 Coordination with Third-Parties

1.5 List of SOW Appendices

1.6 Terms and Definitions

1.7 Government-Furnished Information (GFI)

1.8 Government-Furnished Software, Tools and Equipment

1.9 Government-Furnished Subject Matter Experts (SMEs)

2. Applicable Documents

2.1 Government Documents

2.2 Department of Defense (DOD) Documents

2.3 Department of the Navy (DON) Documents

2.4 Authoring Instructional Materials (AIM) Documents

2.5 Industry Standards

2.6 Other Documents

3. Requirements

3.1 General Requirements

3.1.1 RRL Content Conversion Planning

3.1.1.1 Life-Cycle Model Management 1726

3.1.1.2 Infrastructure Management 1726

3.1.1.3 Program Assessment and Control 1726

3.1.1.4 Program Decision Management 1827

3.1.2 Contract Data Requirements Lists (CDRLs)

3.1.3 Online Management System (OMS)

vi

3.1.3.1 OMS Basic Requirements 1928

3.1.3.1.1 OMS Required Functionality for IMI, Supporting Material and Complex Media Reviews

The OMS shall:

3.1.3.1.2 OMS Comment Submission Capability for IMI, Supporting Material and Complex Media Reviews

The OMS shall have the following lesson comment submission capabilities:

3.1.3.1.3 OMS Comment Review and Administration Capability for IMI, Supporting Material and Complex Media Reviews

The OMS shall have the following lesson comment review and administration capabilities:

3.1.4 Configuration Management (CM)

3.1.5 Contractor SMEs

3.1.6 Copyrights

3.1.7 Quality Assurance and Management Plan (QAMP)

3.1.7.1 Control of GFI 2231

3.1.8 Communications Plan

3.2 Security

3.2.1 Classified Processing and Access to Classified Systems

3.2.2 Operations Security (OPSEC)

3.2.3 Unclassified Contractor-Owned Network Security – Safeguarding of Unclassified Controlled Technical Information

3.2.4 Cyber Incident and Compromise Reporting

3.2.5 Access to DOD Installations, Government Information and Information Technology (IT) Systems – Personnel Security Background Checks

3.2.6 Personnel Security – Background Checks

3.2.7 International Traffic and Arms Regulation

3.2.8 Personnel Security – Reporting of Adverse or Derogatory Information Related to Contractors

3.2.9 Government-Issued Personal Identification Credentials

3.2.10 Contractor “Out-Processing” Policy

3.2.11 Supply Chain Risk Management (SCRM) For National Security Systems

3.2.12 Protection of Critical Program Information (CPI)

3.2.13 Transmission of Controlled Unclassified Information (CUI) Via Email

3.2.14 Transmission of CUI Via DoD Safe Access File Exchange (DoD SAFE)

3.3 Cybersecurity

3.3.1 Critical Program Information (CPI)

3.3.2 Cybersecurity Training & Certification

3.3.3 Software Integrity Testing and Certification

3.4 Management Requirements

vii

3.4.1 Integrated Product Team (IPT)

3.4.2 Integrated Management Plan (IMP)

3.4.3 Work Planning and Scheduling

3.4.4 Development of the Contract Work Breakdown Structure (CWBS)

3.4.5 Subcontractor Management and Reporting

3.4.6 Risk Management

3.4.6.1 Schedule Risk Assessment (SRA) 3241

3.4.7 Program Progress, Tracking, and Reporting

3.4.8 Conferences, Meetings, and Reviews

3.4.8.1 Post Award Conference (PAC) 3342

3.4.8.2 In-Process Review (IPR) Meetings 3543

3.4.8.3 Weekly or Biweekly IPT Meetings 3544

3.4.8.4 Data-Gathering Trips 3544

3.5 RRL Content Conversion Requirements

3.5.1 Instructional Media Design Package (IMDP) Development

3.5.1.1 Design for Training Product Delivery Environments 3745 Design Implementations to Reduce TRANET VDI Bandwidth Usage

3.5.1.1.2 Design for Experience Application Program Interface (xAPI) Requirements

3.5.1.1.3 Design for Mobile Requirements

3.5.2 IMI, Mobile Ready, Mobile Optimized, and Responsive Design Mobile Website Media Types

3.5.2.1 Instructional Media Design Package (IMDP) Development (Updated Style Guide) and Model Products (i.e., Prototypes) 3948

3.5.2.2 Instructional Media Package (IMP) (Script Storyboards) 4049

3.5.2.3 Instructional Media Package (IMP) (On-screen Lessons [OSLs]) 4049

3.5.2.4 Courseware Reviews 4049

3.5.2.5 Test Package Development (Assessments) 4149

3.5.2.6 Course Testing Plan (Administration) 4150

3.5.2.7 Training Conduct Support Document (TCSD) 4150

3.5.2.8 Training Program Structure Documents (TPSD) 4251

3.5.2.9 Training Systems Support Document (TSSD) 4351

3.5.2.10 IMI Test & Evaluation (T&E) Program Components (IMI Product Acceptance) for Hosting in NeL Training Environment 4351

3.5.2.10.1 NeL Contractor Testing (NeL DT-D1)

3.5.2.10.2 NeL Content Test Readiness Review (TRR) ETIM

3.5.2.10.3 NeL Government Testing (NeL DT-D2)

3.5.2.10.4 NeL DT-D2 Corrections

3.5.2.10.5 Government Content Acceptance Testing (GCAT)

3.5.2.10.6 Instructional Media Package (Media Source Files)

3.5.2.10.7 Instructional Media Package (Final Curriculum Delivery)

3.5.2.10.8 IMI Hosted in NeL Environment T3 and Course Pilot Preparation

3.5.2.11 IMI T&E Program Components (IMI Product Acceptance Testing) for Hosting in Non-NeL Training Environments 4554 viii

3.5.2.11.1 NeL Contractor Testing (NeL DT-D1)

3.5.2.11.2 NeL Content TRR ETIM

3.5.2.11.3 NeL Government Testing (NeL DT-D2)

3.5.2.11.4 Non-NeL Environments Contractor Internal Testing (Non-NeL DT-D1)

3.5.2.11.5 Non-NeL Environments TRR ETIM

3.5.2.11.6 Non-NeL Environments Integrated Testing (Non-NeL IT-D1)

3.5.2.11.6.1 Non-NeL IT-D1 Entry Criteria

3.5.2.11.7 Instructional Media Package (Media Source Files)

3.5.2.11.8 Instructional Media Package (Final Curriculum Delivery)

3.5.2.11.9 IMI Hosted in Non-NeL Environment T3 and Course Pilot Preparation 4856

3.5.3 Performance Support (PS) and Structured On-The-job Training (SOJT) Media Types

3.5.3.1 PS and SOJT Model Products (i.e. Prototypes) 4857

3.5.3.2 PS and SOJT Design 4957

3.5.3.3 PS and SOJT Instructional Media Package (IMP) (Script Storyboards) 4958

3.5.3.4 PS and SOJT Instructional Media Package (IMP) (On-screen Lessons (OSLs))

3.5.3.5 PS and SOJT Training Conduct Support Document 5058

3.5.3.6 PS and SOJT Acceptance Testing 5058

3.5.3.7 PS and SOJT Instructional Media Package (Media Source Files) 5058

3.5.3.8 PS and SOJT Instructional Media Package-IMP (Final Curriculum Delivery 5059

3.5.4 Complex Media Types (e.g. PC Simulation, Augmented/Mixed/Virtual Reality, and Immersive Virtual Environment)

3.5.4.1 Systems Engineering Processes 5159

3.5.4.1.1 System Requirements Definition

3.5.4.1.2 System Requirements Analysis

3.5.4.1.3 Traceability

3.5.4.1.4 System Architectural Design

3.5.4.1.5 System Implementation

3.5.4.1.6 System Integration

3.5.4.1.7 System Verification

3.5.4.1.8 System Transition

3.5.4.2 Engineering Technical Interface Meetings (ETIMs) 5261

3.5.4.2.1 Systems Requirements Review-II/System Functional Review (SRR-II/SFR)

ETIM

3.5.4.2.1.1 SRR-II/SFR ETIM Entry Criteria

3.5.4.2.1.2 SRR-II/SFR ETIM Exit Criteria

3.5.4.2.2 Preliminary Design Review (PDR) ETIM

3.5.4.2.2.1 PDR ETIM Entry Criteria

3.5.4.2.2.2 PDR ETIM Exit Criteria

3.5.4.2.3 Critical Design Review (CDR)

3.5.4.2.3.1 CDR ETIM Entry Criteria

3.5.4.2.3.2 CDR ETIM Exit Criteria

3.5.4.2.4 Test Readiness Review

ix

3.5.4.3 Software Engineering Processes 6069

3.5.4.3.1 Software Requirements Analysis

3.5.4.3.2 Software Architectural Design

3.5.4.3.3 Software Product Design

3.5.4.3.4 Software Implementation

3.5.4.3.4.1 Software Unit Construction and Testing

3.5.4.3.5 Software Integration

3.5.4.3.6 Cold Start Process

3.5.4.3.6.1 Software Product Execution

3.5.4.3.6.2 Media and Storage Devices

3.5.4.4 Test and Evaluation (T&E) Processes 6372

3.5.4.4.1 Test Planning and Procedures

3.5.4.4.2 Responsibility for Tests

3.5.4.4.3 Test Authority

3.5.4.4.4 Test Resources and Facilities

3.5.4.4.5 Test Methods

3.5.4.4.6 Verification Criteria

3.5.4.4.7 Configuration

3.5.4.4.8 Verification Log

3.5.4.4.9 Changes During Testing

3.5.4.4.10 Software Changes During Government Testing

3.5.4.4.11 Changes After Testing

3.5.4.4.12 T&E Non-Conformance Reporting System

3.5.4.4.13 Deficiency Review Board (DRB)

3.5.4.4.14 Deficiency and Discrepancy Adjudication

3.5.4.5 Detailed Tasks for Complex Media (e.g. PC Simulation, Augmented/Mixed/Virtual Reality, and Immersive Virtual Environment Blended Approach) Courseware 6776

3.5.4.5.1 Logic Tables

3.5.4.5.2 Test Package (Assessments)

3.5.4.5.3 Navy Preliminary Evaluation

3.5.4.5.4 Training Support Products

3.5.4.5.5 Complex Media (e.g. PC Simulation, AR/MR/VR, and IVE Blended Approach) T&E Program Components

3.5.4.5.5.1 Baseline Configuration Audit

3.5.4.5.5.2 Navy Preliminary Evaluation (per increment – lessons delivered in increments)

3.5.4.5.5.3 Pre-Modification Inspection (PMI)

3.5.4.5.5.4 Contractor Internal Testing (Simulation DT-D1)

3.5.4.5.5.5 Test Readiness Review

3.5.4.5.5.6 Integrated Testing (Simulation IT-D1)

3.5.4.5.5.7 Complex Media T3 and Course Pilot Preparation

3.5.5 Human Factors Engineering (HFE)

3.5.6 Gap Implementation

3.5.7 Train the Trainer (T3)

x

3.5.7.1 T3 Entry Criteria 7584

3.5.7.2 T3 Exit Criteria 7684

3.5.8 Course Pilot

3.5.8.1 Course Pilot Entry Criteria 7786

3.5.8.2 Course Pilot Exit Criteria 7786

3.5.8.3 Regression Testing Following T3 and Course Pilot Events 7886

LIST OF TABLES

Table 1. Rating and Classification Requirements Table 2. Content delivery modes and Media Types Table 3. Government Documents Table 4. DOD Documents Table 5. DON Documents Table 6. AIM Documents Table 7. Industry Standards Table 8. Other Documents

LIST OF FIGURES

Figure 1. IMI Levels 1 – 3 (and Mobile Ready, Mobile Optimized and Responsive Design

Mobile Website) Content Conversion Process Figure 2. Training Environment and Devices Figure 3. Complex Media Content Conversion Process xi

This page intentionally left blank.

STATEMENT OF WORK (SOW)

FOR

SAILOR 2025 (S2025) FY22 READY RELEVANT LEARNING (RRL)

CONTENT CONVERSION (CC)

1. SCOPE

This Statement of Work (SOW) defines the basic requirements to be performed under this Ready Relevant Learning Fiscal Year 2022 Content Conversion (RRL FY22 CC) Indefinite Delivery/Indefinite Quantity (ID/IQ) contract. The detailed requirements will be defined in this ID/IQ SOW and each specific Delivery Order (DO). This ID/IQ documents the contractor tasks for the design, development, testing, and delivery of products in support of the RRL FY22 CC effort (see especially Appendices C, G, I, J, K, L, M). The contractor shall employ innovative instructional systems design (see Appendices H, L, and M), systems engineering, and training assessment approaches in conjunction with new and modernized technologies (see Appendix G) to support specified ratings accession training while simultaneously supporting the broader Sailor 2025 (S2025) overarching goal of improving Sailors’ transfer of training to the operational work environment. The following represents examples of the broader S2025 goals:

Converting and/or improving designated courses so they are compatible with the waterfront or shipboard environment and contribute to the acquisition of actionable knowledge (i.e., practical knowledge that will be activated by and recognized as relevant to operational work contexts and events).

Employing modernized media, instructional, and motivational strategies that are engaging (see Appendices G and I).

Scheduling the converted and/or improved content closer in time to when the training will be put into practice in the work environment.

1.1 Rating Requirements

The contractor shall perform tasks for the design, development, testing, and delivery of products for the ratings listed in Table 1 (highest classification is SECRET NOFORN unless otherwise noted). The contractor shall also prepare for and conduct Train-the-Trainer (T3) events and Course Pilot events as part of this effort.

Table 1. Rating and Classification Requirements

Rating Highest

Information Classification

Facilities Access Classification

When Classification

Required

Fire Controlman (FC) Unclassified Unclassified At Contract

Award Fire Controlman (AEGIS)

(FCA)

SECRET NOFORN SECRET NOFORN

At Contract

Award

Gunner’s Mate (GM) Unclassified Unclassified At Contract

Award

Rating Highest

Information Classification

Facilities Access Classification

When Classification

Required Interior Communications Electrician (IC)

Unclassified Unclassified At Contract

Award Machinist's Mate - Submarine Auxiliary (MMA)

UNCLASS/

NOFORN

UNCLASS/

NOFORN

At Contract Award

Torpedoman's Mate (TM) Unclassified Unclassified At Contract

Award

Construction Mechanic (CM) Unclassified Unclassified At Contract

Award

Aviation Ordnanceman (AO) Unclassified Unclassified At Contract

Award Aviation Support Equipment Technician (AS)

Unclassified Unclassified At Contract

Award

1.2 Course, Module and Lesson Structure

Using the Government provided Supporting Data Workbook (SDW) as corresponding SOW Appendix A, Knowledge Capture Reports (KCRs), and complex media fidelity data as a basis, the contractor shall determine the course, module, and lesson structure for each course for each rating and shall design, develop, test, and deliver products meeting the specified requirements. A given course may be reused as-is across paths within a rating and across ratings. In such case, the government will order the course once and the contractor shall design, develop, test, and deliver for such as-is reuse as described in a DO. Similarly, a given course may be repackaged in a different sequence for use across paths within a rating and across ratings. In such case, the government will order the course once and the contractor shall design, develop, test, repackage, and deliver for such use as described in a DO.

1.3 Content Delivery Modes and Media Types

Training products are grouped under four content delivery modes: Instructor-Facilitated Interactive Training (IFIT), Self-Directed Interactive Training (SDIT), Structured On-The-Job Training (SOJT), and Performance Support (PS) (see Appendices C, G, and J). Table 2 shows the four overarching content delivery modes and a high-level view of associated media types to support the RRL effort, as identified in the SDW and complex media fidelity data.

NOTE: there is no traditional Instructor-Led Training Computer-Assisted Instruction (ILT-CAI) media type or instructional strategy in the RRL Content Conversion effort; rather, the contractor shall design and develop interactive multimedia instruction (IMI) for use as IFIT that meets the requirements for being hosted in Navy eLearning (NeL). In context for Ready Relevant Learning, “IMI” is the preferred term and shall be interpreted generically as electronic media, replacing both Interactive Courseware (“ICW”) and “ILT-CAI” as terms regardless of whether the product is instructor-led or student-led, and including considerations for software management tools (e.g. Learning Management System, Learning Record Store).

Table 2. Content Delivery Modes and Media Types

Media Delivery Method

IFIT SDIT PS SOJT

Actual Equipment X X X Actual Equipment Trainer X X Augmented Reality (AR) X Checklist X X X X Decision Tables X X X X Demonstration Animation X X X X Demonstration Video X X X X Electronic Performance Support System (EPSS) X X Hybrid Mobile App X X X X Immersive Virtual Environment (IVE) X X Intelligent Tutoring System X X X Job Aid (JA) X X Level 1 IMI X X Level 2 IMI X X Level 3 IMI X X Mixed Reality (MR) X Mobile Friendly/Mobile Ready Website X X X Mobile Optimized Website X X X Mobile Web App X X X X Native App X X X X Paper/Paper-based X X X X PC Simulation X X Picture/Diagram X X X X Responsive Design Website X X X Training Aid X X X X Training Support Material X X X X Virtual Reality (VR) X

1.4 Content Conversion Process Flows

The contractor shall follow a systematic approach for content conversion, blending the traditional IMI development process and CDRLs (for Levels 1 - 3 and Mobile Ready, Mobile Optimized and Responsive Design Mobile Website) with the Systems Engineering process and CDRLs when required (for complex media products). The blended content conversion process is represented in Figure 1 and in Appendix M.

NOTE: Any reference in an SDW (Appendix A), KCR, complex media fidelity data, and supporting data workbook to “VSIM” or “ICW 4” or a variant of that term shall be interpreted as complex media (either, or a blend of, PC simulation, Augmented/ Mixed/Virtual Reality, or Immersive Virtual Environment (see SOW Appendix C)).Depending on the specific content delivery method and media type, the contractor shall follow slightly different development process flows with different CDRL deliverables, some following traditional ISD processes, some following systems engineering processes, and some blending the two. The blended content conversion process is represented in Appendix N.

The contractor shall follow a systematic approach for converting content into IMI, Mobile Ready, Mobile Optimized, and Responsive Design Mobile Website media types detailed within the SOW (see SOW Appendices C and G). Figure 1 identifies such a high-level process.

Figure 1. RRL Content Conversion Blended ProcessIMI Levels 1 – 3 (and Mobile Ready, Mobile Optimized and Responsive Design Mobile Website) Content Conversion Process

1.4.1 Performance Support (PS) and Structured On The Job Training (SOJT) Development Process

The contractor shall follow a systematic approach for converting content into Performance Support (PS) and Structured On-the-job Training (SOJT) media types detailed within the SOW (see SOW Appendices C and G). SOJT products shall be designed, developed and tested to be hosted in MyNavy Portal. The contractor shall design, develop, and test PS products to be used in both (1) a training setting and hosted in a training environment, such as NeL, and (2) an on-the-job operation setting and hosted in an operation environment, such as MyNavy Portal. Each host environment may have specific requirements that affect media development and test.

1.4.1.1 PS Hosted in Training Delivery Environments

The contractor shall create and convert PS products to be used in a training setting (i.e. training aids, training support materials, supplemental training materials), following the same general process in Figure 1, to be hosted within specific training environments (e.g. NeL). Figure 2 identifies some of the training environments and devices capable of presenting training content within the current Naval training enterprise.

Figure 2. Training Environment and Devices

1.4.1.2 PS Hosted in Operational Environments

The contractor shall create and convert on-the-job PS products to be hosted within specific workplace (operation) environments and devices capable of presenting PS content within the current Naval training enterprise (e.g. MyNavy Portal).

1.4.2 Complex Media Development Process

The contractor shall follow a systematic approach for converting content into complex media types (e.g. PC simulation, Augmented/Mixed/Virtual Reality, and Immersive Virtual Environment (IVE)) detailed within the SOW (see SOW Appendices C and G).

Figure 3 identifies such a high-level process that blends the traditional IMI development process with the Systems Engineering Process specifically for these types of media products.

NOTE: Any reference in an SDW (Appendix A), KCR, complex media fidelity data, and supporting data workbook to “VSIM” or “ICW 4” or a variant of that term shall be interpreted as complex media (either, or a blend of, PC simulation, Augmented/ Mixed/Virtual Reality, or Immersive Virtual Environment (see SOW Appendix C)).

Figure 3. Complex Media Content Conversion Process

1.4.3 1.4.2 Coordination with Third-Parties

As required, the contractor shall coordinate with the Government and any third-party contractor responsible for developing complex media (e.g. PC simulation, Augmented/Mixed/Virtual Reality, or Immersive Virtual Environment system development (e.g. Government labs, Multipurpose Reconfigurable Training System (MRTS) 3D, PORTS, etc.)). In such cases contractor shall be required to design and develop training support materials that work together with the third-party developed system.

1.5 List of SOW Appendices

To complete this effort, the contractor shall follow the guidance and requirements in the following Content Conversion appendices to this SOW:

Appendix A (per rating): rating requirements covered by this SOW.

Appendix B: acronyms used within this SOW.

Appendix C: terms and definitions used within and outside this SOW regarding RRL

Content Conversion.

Appendix D: list of the Contract Data Requirements Lists (CDRLs) identified within this

SOW.

Appendix E: Risk Assessment Example Format.

Appendix F: descriptions of the four RRL content delivery modes.

Appendix G: operational definitions of engaging instructional strategies to be used in content development under this SOW.

Appendix H: list of Bloom’s taxonomy action verbs.

Appendix I: description of media type characteristics.

Appendix J: mobile learning roadmap.

Appendix K: guidance on Naval Educational Training Center (NETC) RRL Single User

Gaming and Simulation. Appendix L: guidance on NETC RRL Video Streaming.

Appendix M: RRL Content Conversion Blended Process.

1.6 Terms and Definitions

Appendix C provides the terms definitions that are critical to this SOW. These terms and definitions supersede any similar terms and definitions that may be found in other sources.

1.7 Government-Furnished Information (GFI)

The Government will provide the following on an as-is basis:

a. Supporting Data Workbook (Appendix A) for each rating, at DO award.

b. Complex media fidelity data for each rating, as available.

c. Knowledge Capture (KC) data for each rating, if available, at DO award.

d. Existing Trainee Guides, Lesson Plans, Training Course Control Document (TCCD), Training Project Plan (TPP), Curriculum Outline of Instruction (COI) ) for each rating, as available, at DO award. Updates, if available, NLT 30 days after DO award.

e. Access to existing data for each rating in Content Planning Module/Learning Object Module (CPM/LOM), if available, such as existing Trainee Guides, Lesson Plans, TCCD, TPP, COI, NLT 30 days after DO award.

f. Examples of existing courseware for each rating, if available, at DO award. (For RRL the Government does not intend to provide all existing IMI or source files as GFI to discourage the contractor from simply copying and pasting content into a different format. The contractor shall plan as though no existing courseware materials are available.)

g. Applicable Style Guides, if available, at DO award. Updates, if available, NLT 30 days after DO award.

h. Technical Publications (e.g. technical manuals) for each rating, if available, at DO award.

Updates, if available, NLT 30 days after DO award.

Any other GFI not listed here is ancillary and its absence does not prevent the contract from being executed.

1.8 Government-Furnished Software, Tools and Equipment

The Government will not furnish software (Microsoft [MS] Office, Adobe Acrobat, etc.) or tools. The Government will not furnish equipment, hardware, software personnel, personnel, or materials for the Contractor’s use during this effort. The Government will provide access to a test bed at NAWCTSD for TRANET-U VDI content for the Contractor to test training materials. The

Contractor shall provide the necessary hardware, software, tools, personnel, materials, and facilities, not otherwise furnished by the Government, to perform the tasks specified by this

SOW.

1.9 Government-Furnished Subject Matter Experts (SMEs)

Government SME access will be provided on a not-to-interfere basis. The Government is sensitive to overburdening SMEs. NAWCTSD will serve as the liaison between the fleet, Type Commander (TYCOM), Learning Centers (LCs) and/or Schoolhouses and the Contractor to coordinate access to SMEs in support of SOW activities and requirements. Location for SME support will be provided by the Government. The Government’s SMEs will be available face-to-face for key data collection activities (interviews, workshops, and reviews) and will be available for providing follow up information via phone, video-teleconference (VTC), or by Defense Collaboration Services (DCS), whenever practical.

2. APPLICABLE DOCUMENTS

The following represent a list of applicable guidance documents for this effort. In the event of a conflict between the SOW and the references cited herein, the contents of this SOW take precedence. Nothing in this SOW, however, supersedes applicable laws and regulations, unless a specific exemption has been obtained. These documents will be provided to the Contractor as GFI, if they are not readily available to the Contractor via the Internet. For all documents listed below, the latest versions apply.

2.1 Government Documents

Table 3. Government Documents

Document Number Document Title and/or Description National Security Agency (NSA) Configuration Guide NAVAIRINST 4355.19E System Engineering Technical Review Process National Institute of Standards and Technology (NIST) Special Publication (SP) 800-

Guidelines on Securing Public Web Servers

United States (U.S.) Office of Personnel Management (OPM) Final Credentialing Standards for Issuing Personal Identity Verification

Institute of Electrical and Electronics Engineers (IEEE) Std. 15288-2015

Systems and Software Engineering- Systems Life Cycle Processes

Copies of Defense Intelligence Security Agency (DISA) Configuration Guide can be obtained from http://disa.mil/.

Copies of NSA Configuration Guides can be obtained from http://www.nsa.gov/ia/mitigation_guidance/security_configuration_guides/index.shtml.

Copies of National Institute of Standards and Technology (NIST) documents can be obtained from http://csrc.nist.gov/publications/PubsSPs.html. Copies of OSHA standards can be obtained from http://www.osha.gov.

Copies of OPM document can be obtained from http://www.opm.gov/investigate/resources/index.aspx.

Copies of IEEE Std 15288-2015 can be obtained from http://www.ieee.org/.

2.2 Department of Defense (DOD) Documents

Table 4. DOD Documents

DOD Document Number Document Title and/or Description Department of Defense Instruction (DODI) 1322.26

Distributed Learning (DL) dated 05 October 2017 (https://adlnet.gov/dodi/dodi-xapi)

DODI 5000.02 Operation of the Defense Acquisition System DODI 5200.39 Critical Program Information (CPI) Identification and

Protection Within Research, Development, Test, and Evaluation (RDT&E) dated October 15, 2018

DODI 5200.48 Controlled Unclassified Information (CUI) dated March 6, DODI 8500.01 Department of Defense Instruction 8500.01 Cyber Security dated 14 Mar 2014

DODI 8510.01 Risk Management Framework (RMF) for DoD Information Technology (IT), Change 1, dated 24 May 2016

DODI 5220.22-M National Industrial Security Program Operating Manual, dated 28 Feb 2006

DOD 8570.01-M Information Assurance (IA) Workforce Improvement Program, dated 19 Dec 2005 w/Change 4, 11/10/2015

DOD Implementation Plan for Advanced Distributed Learning (ADL) dated 19 May 2000

Military Handbook (MIL-

HDBK)-881D

Work Breakdown Structures for Defense Materiel Items

MIL-HDBK-29612-1A Department of Defense Handbook for Guidance for Acquisition of Training Data Products and Services (Part 1 of 5)

MIL-HDBK-29612-2A Department of Defense Handbook for Instructional Systems Development/Systems Approach to Training and Education (Part 2 of 5)

MIL-HDBK-29612-3A Development of Interactive Multimedia Instruction (Part 3 of 5)

MIL-HDBK-29612-4A Department of Defense Handbook Glossary for Training (Part 4 of 5)

MIL-HDBK-29612-5A Department of Defense Handbook for Advanced Distributed Learning (ADL) Products and Systems (Part 5 of 5)

MIL-PRF-29612B Performance Specification Training Data Products

DOD Document Number Document Title and/or Description MIL-HDBK-217F, Notice 2 Reliability Prediction of Electronic Equipment MIL-HDBK-472, Notice 1 Maintainability Prediction Copies of DOD Directives and Instructions can be obtained from the DOD Issuances

Website (http://www.dtic.mil/whs/directives/).

DOD Implementation Plan for ADL can be obtained from http://prhome.defense.gov/Portals/52/Documents/RFM/Readiness/docs/adl_implementplan.p df.

Copies of the DOD Specifications and Handbooks can be obtained online from the DOD Single Stock Point or from the Acquisition Streamlining and Standardization Information System (ASSIST) website (http://everyspec.com/DoD/DoD-HDBK/)

2.3 Department of the Navy (DON) Documents

Table 5. DON Documents

DON Documents Document Title and/or Description DON Department of Defense Information Assurance

Certification and Accreditation Process (DIACAP) Handbook Version 1, dated 15 July 2008

NETCINST 5510.1 Content Segmentation and Classification Guide NETCNOTE 1500.6 Metadata Instruction NMCI.10011.01.UA3.E Core Build Contents Version 2.3, 02 Aug 07

Copies of the Navy Marine Corps Intranet (NMCI) Core Build Standard can be obtained from http://www.nmci-eds.com/downloads/core-build

OPNAVINST 1500.76C Naval Training System Requirements, Acquisition, and Management

Secretary of the Navy Instruction

(SECNAVINST)

5000.36A

Department of the Navy Information Technology Application and Data Management

SECNAVINST 5870.4A Copyright, dated 16 Aug 2005 Secretary of the Navy

(SECNAV) M-5239.1

Department of the Navy Information Assurance Program, Information Assurance Manual, dated Nov

SECNAV M-5510.36 Department of the Navy, Information Security Program, dated Jun 2006

Copies of the CON DIACAP Handbook can be obtained from https://www.doncio.navy.mil/tagResults.aspx?ID=96

Copies of the DON documents can be obtained online from the Navy’s Integrate Learning Environment website: https://www.secnav.navy.mil/doni/Directives/Forms/AllItems.aspx

2.4 Authoring Instructional Materials (AIM) Documents

Table 6. AIM Documents

Document Number Document Title and/or Description AIM Content Planning Module (CPM) User’s Manual AIM Learning Object Module (LOM) User’s Manual

Copies of the AIM documentation can be obtained from https://www.public.navy.mil/netc/ntt/pdfs/End_to_End_Process_SOP_(7-11-14)_Final.pdf

2.5 Industry Standards

Table 7. Industry Standards

Document Owner Document Title and/or Description ADL Co-Laboratories Shareable Content Object Reference Model (SCORM) 2004—

SCORM is a collection of standards and specifications adapted from multiple sources to provide a comprehensive suite of e-learning capabilities that enable interoperability, accessibility and reusability of Web-based learning content. SCORM documents and important information about SCORM can be obtained from: http://www.adlnet.gov/policy.

ADL Co-Laboratories SCORM 2004 Conformance Testing Tool—This is a self-testing tool downloaded from http://www.adlnet.org to verify SCORM compliant courseware.

ADL Co-Laboratories The Advanced Distributed Learning Registry (ADL-R): Best Practices for Updating Registered Content https://www.atsc.army.mil/tadlp/implementation/scorm/confor mance/tools_scorm.asp

Experience API SCORM Profile

Guidelines for representing SCORM data and events as xAPI Statements. Provides a representation of the SCORM® data model as well as limited SCORM®-specific features, but uses xAPI for run time communications and tracking. The SCORM® profile was created as a compatibility approach to xAPI. It can be used to:

create content that can track to both a Learning Management System (LMS) and learning record store

(LRS)

convert existing SCORM® data to xAPI Statements that can be stored in an LRS track experiences from a learning record provider in a manner consistent with how they would've been tracked in SCORM®

(http://adlnet.github.io/xAPI-SCORM-Profile/)

Document Owner Document Title and/or Description xAPI LRS Conformance Requirements

The Experience API (xAPI)Conformance Requirements for Learning Record Stores (https://adl.gitbooks.io/xapi-lrs-conformance-requirements/content/) cmi5 (Case Mix Index) Profile Specification

A profile specification for xAPI that describes packaging, launch, and important data capture concepts for traditional LMSs that include an LRS.

(https://github.com/AICC/CMI-5_Spec_Current) Aviation Industry CBT Committee (AICC)

ANSI/ASQ Q9000-2000 Quality Management Systems - Fundamentals and Vocabulary ANSI/ASQ Q9001-2000 Quality Management Systems - Requirements ANSI/ASQ Q9004-2000 Quality Management Systems - Guidelines for Performance

Improvements ANSI Z535.1-2006 (R 2011) Safety Colors ANSI Z535.2-2011 Environmental and Facility Safety Signs ANSI Z535.3-2011 Criteria for Safety Symbols ANSI Z535.4-2011 Product Safety Signs and Labels ANSI Z535.5-2011 Safety Tags and Barricade Tapes (for Temporary Hazards) IEEE Std. 12207- 2017201712207-2017

Systems and Software Engineering – Software Life Cycle Processes

Integrated Master Schedule (IMS) Global Learning Consortium

Question & Test Interoperability (QTI) Specification

Joint ADL Co-Lab Best Practices Guide for Design and Development of SCORM Assessments (https://adlnet.gov/research/scorm/scorm-2004- 4th-edition/scorm-2004-4th-edition-conformance-test-suite/)

Copies of the industry standard documents can be found by visiting the web addresses indicated.

Copies of the following Industry Standards can be obtained from the American National Standards Institute (ANSI)/American Society for Quality Control (ASQC) (http://www.ansi.org).

(Copies of the ANSI/Institute of Electrical and Electronics Engineers (IEEE) documents are available from http://standards.ieee.org/ or IEEE Service Center, 445 Hoes Lane, Piscataway, NJ 08854-1331.)

2.6 Other Documents

Table 8. Other Documents

Document Number Document Title and/or Description CJCSI 6510.01F IA and Computer Network Defense (CND) Executive Order 13465 Economy and Efficiency in Government Procurement Through

Compliance with Certain Immigration and Nationality Act Provisions and Use of an Electronic Employment Eligibility

Document Number Document Title and/or Description Verification System, dated 6 June 2008 (Amendment to Executive Order 12989 of 13 February 1996)

NMCI.10011.01.UF0.E Core Build Contents Version 7, 22 May 2012 NAVAIRINST 5000.21B Naval Systems Command (SYSCOM) Risk Management

Policy dated 24 Jan 2008 Unnumbered Document Joint ADL Co-Lab, ADL Acquisition Guidance, dated 9 Aug

NAVPERS 18068F Volume I Navy Enlisted Occupational Standards Unnumbered Document NeL Content Hosting Frequently Asked Questions (FAQ) Unnumbered Document Navy Education and Training Center (NETC) Course Hosting

Process Unnumbered Document Content Hosting and Report Management Service (CHaRMS)

Developer User Guide V2 Unnumbered Document Virtual Desktop Infrastructure (VDI) Specifications Brief Unnumbered Document VDI Risk Management Framework package Unnumbered Document Mobile Learning & Technology Roadmap Unnumbered Document NETC Common Reference Profile

(https://netc.usalearning.net/xapi-library/resources/pdf/NETC- Common-Reference-Profile.pdf)

Unnumbered Document NETC E-learning Profile (https://netc.usalearning.net/xapi-library/resources/pdf/NETC-E-learning-Profile.pdf)

Unnumbered Document NETC Performance Support Profile (https://netc.usalearning.net/xapi-library/resources/pdf/NETC- Performance-Support-Profile.pdf)

Unnumbered Document NETC Simulation Base Profile (https://netc.usalearning.net/xapi-library/resources/pdf/NETC- Simulation-Profile.pdf)

Unnumbered Document NETC xAPI Glossary (https://netc.usalearning.net/xapi-library/resources/pdf/NETC-xAPI-Glossary.pdf)

Unnumbered Document NETC xAPI Implementation Guidelines (https://netc.usalearning.net/xapi-library/resources/pdf/NETC-xAPI-Implementation-Guidelines.pdf)

Copies of the CJCSI document can be obtained from http://www.dtic.mil/dtic/ Copies of the Presidential document can be obtained from the Federal Register at http://edocket.access.gpo.gov/2008/pdf/08-1348.pdf Copies of the NMCI document can be obtained from the Navy’s Integrate Learning

Environment website (https://www.public.navy.mil/netc/ile/Default.aspx).

Copies of the SCORM documents can be obtained from http://www.adlnet.gov/capabilities/scorm/scorm-2004-4th#tab-resources.

Copies of the Joint ADL Co-Lab document can be obtained from https://adlnet.gov/collaboration/dadlac.

Copies of NAVAIRINST 5000.21B can be obtained from https://directives.navair.navy.mil/.

OPNAVINST 11010.20H Facilities Project Instruction

Document Number Document Title and/or Description Copies of these instructions are available at http;//doni.daps.dla.mil MIL-STD_130N Department of Defense (DoD) Standard Practices –

Identification Markings of U.S. Military Property

Copies of this standard is available online at: http://quicksearch.dla.mil/qsSearch.aspx DOD 5010-12M Procedures for Acquisition Management of Technical Data The publication shown above is available at http://www.dtic.mil/whs/directives/corres/pdf/501012m.pdf Defense Federal Acquisition Regulation Supplement

(DFARS) 252.211-7003

Item Identification and Valuation (August 2008)

DFARS 252.239-7001 Information Assurance Contractor Training and Certification (January 2008)

DFARS clauses are downloadable from http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html

DFAR 2.101 Definitions DFAR 52.204-9 Personal Identity Verification of Contractor Personnel DFAR 52.222-54 Employment Eligibility Verification DFAR 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting DFAR clauses are downloadable from http://farsite.hill.af.mil/vffara.htm DODD 8140.01 Cyberspace Workforce management, dated 11 August 2015 DODI 8520.02 Public Key Infrastructure (PKI) and Public Key (PK)

Enabling, dated 24 May 2011 NIST SP 800-53r4 National Institute of Standards and technology (NIST) –

Security and Privacy Controls for Federal Information Systems and Organizations, dated 22 January 2015

CNSSI 1253 Committee on National Security Systems Instruction (CNSSI)

– Security Categorization and Control Selection for National Security Systems, dated 27 March 2014

SECNAV M-5239.2 Department of the Navy Cyberspace Information Technology and Cybersecurity Workforce management and Qualification manual, dated June 2016

(The above documents are available from the following sources:

DOD Instructions, Directives, and Manuals are available at http://www.esd.whs.mil/DD/DoD-Issuances/ NIST Special Publications are available at https://csrc.nist.gov/Publications CNSSI Instructions are available at https://www.cnss.gov SECNAV Manuals are available at https://doni.documentservices.dla.mil/manuals-secnav.aspx) DoN NAVEDTRA Documents

NAVEDTRA 130B (series) Task Based Curriculum Development Manual, (Volumes 1-3) NAVEDTRA 131B (series) Personnel Performance Profile Based Curriculum

Development Manual, Volumes (1 – 3) NAVEDTRA 132 (series) Navy School Testing Program Management Manual

Document Number Document Title and/or Description NAVEDTRA 136 Naval Education and Training Command Integrated Learning

Environment Course Development and Life Cycle Maintenance

Copies of the NAVEDTRA documents are available for download from https://www.public.navy.mil/netc/ntt/pdfs/

Naval Air Systems Command Instructions (NAVAIRINST) NAVAIRINST 4355.19E Systems Engineering Technical Reviews, dated 6 February

Copies of the NAVAIRINSTs are available for download from https://directives.navair.navy.mil NAWCTSD Documents

NAVAIR Training Systems Domain Guide

Naval Air Systems Command Training Systems Domain Guide, version 1.0, dated October 2016

Security Assessment Procedures Document

NAWCTSD Assessment Procedures for the Omnibus Standalone-Unclassified Training Systems, dated 22 September 2016

Copies of these NAWCTSD documents will be provided as part of the contract or Government Furnished Information (GFI)

Non-Government Documents Industry Standards ANSI = American National Standards Institute ISO = International Organization for Standardization ANSI/ASQ/ISO 9001-2015 Quality Management Systems - Requirements Copies of the ANSI/ISO document is available from http://www.ansi.org Electronic Industries Alliance (EIA)/SAE International SAE/EIA-649-B Configuration Management Standard SAE/EIA-649-1 2014 Configuration Management Requirements for Defense

Contracts SAE/EIA 748-C Earned Value Management Systems GEIA-HB-649-A Configuration Management Standard Implementation Guide, Revision A of February 2016 Copies of the EIA/SAE documents are available from http://ansi.org Institute of Electrical and Electronics Engineers (IEEE)/ISO/International Electrotechnical Commission (IEC) IEEE/ISO/IEC Systems and Software Engineering – Software Life Cycle

Processes Copies of the IEEE/ISO/IEC documents are available from http://www.ieee.org

3. REQUIREMENTS

The Contractor shall organize, coordinate, and control RRL content conversion activities to ensure compliance with contract requirements and timely delivery of products specified herein.

3.1 General Requirements

The Contractor shall provide the necessary hardware, software, personnel, supervision, management, materials, services, equipment, facilities, technical, logistics, and clerical support to perform the tasks specified in this SOW. The requirements defined herein form the basis for work performed for the Government during the entire contract. The Contractor shall meet the requirements of the SOW in accordance with (IAW) the guidance documents provided and the contents of this document.

3.1.1 RRL Content Conversion Planning

The purpose of the RRL content conversion planning process is to produce and communicate effective and workable plans. The Contractor shall define, document, manage, and apply RRL content conversion planning processes IAW IEEE Std 12207-2017, sections 6.1.2.3.4.5, 6.3.1, and 7.1.1.3.1.

3.1.1.1 Life-Cycle Model Management

The purpose of the life cycle model management process is to define, maintain, and assure availability of policies, life cycle processes, life cycle models, and procedures for use by the government. The Contractor shall define, document, manage, and apply life cycle model management, at the program level, IAW IEEE Std 12207-2017, section 6.2.1. References to the organizational implementation of life cycle model management within IEEE Std 12207-2017, section 6.2.1 shall only apply to the RRL content conversion effort.

3.1.1.2 Infrastructure Management

The purpose of the infrastructure management process is to provide the enabling infrastructure and services to the RRL content conversion effort and its objectives throughout the life cycle of the effort. The Contractor shall define, document, manage, and apply infrastructure management, at the program level, IAW IEEE Std 12207-2017, section 6.2.2. References to the organizational implementation of infrastructure management within IEEE Std 12207-2017, section 6.2.2 shall apply only to the RRL content conversion effort.

3.1.1.3 Program Assessment and Control

The purpose of the program assessment and control process is to determine the status of the RRL content conversion effort and direct its plan execution. The Contractor shall define, document, manage, and apply program assessment and control IAW IEEE Std 12207-2017, section 6.3.2.

3.1.1.4 Program Decision Management

The purpose of the decision management process is to select the most beneficial course of RRL content conversion effort action where alternatives exist. The Contractor shall define, document, manage, and apply a program decision management process IAW IEEE Std 12207-2017, section 6.3.3.

3.1.2 Contract Data Requirements Lists (CDRLs)

The Contractor shall update, improve, manage, and deliver acceptable contractually required data. The Contractor shall implement data management procedures and policies to provide control and configuration management (CM) of contractually required data. The Contractor shall:

a. Ensure data items to be delivered to the Government meet the quantity and quality requirements of the CDRL.

b. Establish data management procedures and policies to provide control and CM of contractually required data. To ensure sub-Contractors meet the contract data requirements set forth in the CDRL, the prime Contractor shall maintain control of work completed by sub-Contractors.

c. Establish and maintain data libraries via an online management system consisting of technical manuals, parent system technical description, and software documentation for the work completed for academic training systems and other data pertaining to training systems.

3.1.3 Online Management System (OMS)

The Contractor shall establish, implement, and make available an OMS throughout the entire contract completion date. The Contractor shall use the OMS as a tool for communication between the Contractor and the Government. The Contractor shall maintain deliverables (all versions) and corresponding Government comments on the OMS. The Contractor shall include on the OMS supporting materials, agendas, and minutes for conferences (e.g., Post Award Conference [PAC]), meetings (e.g., Integrated Product Team [IPT]), reviews (e.g., In-Progress Report [IPR]) and materials (presentations, agendas, etc.). The Contractor shall make available the OMS to be used at the PAC. The OMS shall serve as a data library consisting of documentation, data, and information used, maintained, updated, and improved for use in this effort. The Contractor shall record and maintain a master listing of contract related documentation, data, and information used, maintained, updated, and improved for use in this effort. File sharing between the Contractor and the Government reviewers shall be provided. An intuitive file structure and naming convention, file directories, and final deliverables shall be provided on the file-sharing website. The latest version of files (text, graphics, animations, videos, etc.) shall be made available by close of business on Fridays for download by the Government.

3.1.3.1 OMS Basic Requirements

The OMS shall allow Government content reviewers and project managers to review, consolidate, and submit deliverable review comments produced by the contractor. Reviewers will submit review comments for documents such as agendas, meeting minutes, reports, and design documents (e.g. Software Product Design, Instructional Media Design Package, etc.) in external files via a comment resolution matrix (CRM) rather than via a browser. Reviewers will submit IMI and supporting materials (i.e. script storyboards, on-screen lessons, lesson plans, trainee guides) and complex media review comments electronically through a web browser rather than capturing comments in external files via CRM.

For IMI and supporting materials, and complex media reviews, the OMS shall provide digital traceability of each comment. The system shall allow reviewers access to the courseware under review and the ability to enter comments from any location. This system shall be hosted at the contractor’s location and be accessible via standard internet browsers supported by NMCI computers. The review system shall control access through login and password protection. The system shall allow managers and reviewers to view all related course documentation during review sessions, such as the course lesson plan (LP), trainee guide (TG), design strategy document (IMDP), course schedules, status reports, and lessons.

3.1.3.1.1 OMS Required Functionality for IMI, Supporting Material and Complex Media Reviews

The OMS shall:

Allow reviewers to submit comments directly from the courseware (reviewer does not leave the courseware to add a comment and the courseware is visible on the reviewer’s screen while adding the comment).

Allow approved users to view, add, approve, and disapprove comments submitted via the content comment submission capability.

Allow users to submit, review, and perform administrative functions on lesson comments.

Provide a user interface allowing access to all online content, with indications of review assignment, review completion status, and content waiting for comment approval and submission to the contractor.

3.1.3.1.2 OMS Comment Submission Capability for IMI, Supporting Material and Complex Media Reviews

The OMS shall have the following lesson comment submission capabilities:

Require a unique login ID and password combination to gain access to the courseware commenting capability for each individual with access to the OMS

Comments received from the online lesson comment capability shall be given a unique identifier and shall capture the data provided from the lesson commenting form.

Register the date, time, and login ID of anyone who edits a comment or changes its status, along with the specific changes made. The information shall be readily accessible for user viewing.

Allow users to provide comments on each courseware page, and verify each comment by page without the reviewer having to add the page identifier.

The comment submission form shall be self-populated with the following information:

o The lesson under review.

The topic of the lesson under review.

The date and time of the comment.

The commenter’s name or login identification.

o For each comment, the system shall allow the commenter to provide:

Whether the change is a global change (applicable to the entire lesson) or a local change (applicable to the lesson page/slide being reviewed).

The specific comment text, including the ability to copy and paste large sections of text into the comment field.

3.1.3.1.3 OMS Comment Review and Administration Capability for IMI, Supporting Material and Complex Media Reviews

The OMS shall have the…