N4008525R2574 J-1503010 Attachments.pdf

Section J – 1503010 Custodial

Norfolk

Section J-1503010

Attachment Number Attachment Title

J-1503010-01 Definitions and Acronyms J-1503010-02 References and Technical Documents J-1503010-03 Service Level Standards J-1503010-04 Service Classes J-1503010-05 Mandated Service Classes for Hospitals and Clinics J-1503010-06 Mandated Service Classes for Child Youth Program Facilities J-1503010-07 Maps and Locations J-1503010-08 Floor Plans J-1503010-09 Custodial Inventory J-1503010-10 Historical Custodial Service Orders

Attachment J-1503010-01 Definitions and Acronyms

Definition/Acronym Description Ash Urn Receptacle is specifically used for the disposal of cigarettes, cigars, and other smoking product waste.

Clean Free of dirt, dust, spots, streaks, graffiti, smudges, smears, litter, bugs, debris, liquids, and other foreign residue.

Clean Room A room designed and environmentally controlled to be dust free, humidity and temperature controlled for a specific type of work. Special entrance and work policies must be adhered to when working in these spaces. These policies will be identified with each task order.

CDC Child Development Center is a building or area used for the care of children.

Coating Applying a sealing coat (or finish) to a floor, sometimes referred to as waxing.

Debris Includes, but is not limited to, paper, cans, bottles, large limbs and branches, and other similar items.

Disinfect To cleanse microorganisms by application of a chemical agent, also sanitize.

Dispenser A dispensing container, machine, etc. which is used to store and release products in single usage portions. Dispensers under this definition include but are not limited to paper towel dispensers, toilet paper dispensers, toilet seat cover dispensers, and soap dispensers.

Dust Free Spaces Areas that require specific controls on the emission of dust particles from cleaning processes or equipment.

Interior Glass Surfaces All glass, Plexi-glass, transparent or semi-transparent plastic surfaces within a building. Including but not limited to walls, doors, room dividers, display cases, etc.

Lunch/Break Room A room designated for the use of employees to store, prepare, and consume meals.

Restroom A room or facility with sinks, urinals, toilets, showers and other similar fixtures.

Sanitary Free of microorganisms.

Service Class Category that describes frequency of work for each work item.

Sightly Attractive, tasteful, or pleasing to the sight and consistent with its intended purpose.

Space An area to receive janitorial services which may or may not be considered a room by common definition, e.g., definable sections of hallways, stairwells, lobbies, offices, entrances, and elevators.

Waste Containers Trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper, or refuse of any type.

Window Any glass opening on the exterior wall of a building or facility. Includes the interior and exterior of the glass, sill, frame, as well as the associated screens and storm windows.

Youth Center A building or area used for the care and recreation of older children and adolescents.

Attachment J-1503010-02

References and Technical Documents

Title Reference TJC Standards for Hospitals and Clinics http://www.jointcommission.org/ OSHA Standards for Restrooms 29 CFR 1910.141 OSHA Standards for Bloodborne Pathogens 29 CFR-1910.1030 Child and Youth Program (CYP) OPNAV Instruction 1700.9, Chapter 19

Attachment J-1503010-03 Service Level Standards

Work Item

Frequency Prestige Standard

Space Cleaning Emptying Waste Containers 2W W Emptying Recycling Containers 2W As needed1 Low Area Cleaning M Y High Area Cleaning Y Y Interior Window Cleaning Y N/A2 Exterior Window Cleaning Y N/A2 Window Blinds Cleaning Y N/A2 Entrance Cleaning W Y Interior Glass Surfaces Cleaning M Y Drinking Fountains Cleaning D D Lactation Rooms D D Lunch/Break Room Cleaning Cleaning and Servicing D W3 Emptying Food Waste Containers D D Floor Care Sweeping and Dust Mopping W M Vacuuming Carpets and Rugs W M Cleaning Walk-off Mats D W Spray Cleaning and Buffing 6Y 2Y4 Wet Mopping 2M 4Y4 Stripping, Coating, and Buffing 2Y Y4 Carpet and Rug Deep Cleaning Y Y/2 Restroom Services Restroom Cleaning S S Restroom Servicing S S Group Shower/Locker Room Cleaning Restrooms – clean and disinfect D D Restrooms – restock consumables and empty waste D D Wet mop and disinfect floors D D Spot clean locker surfaces, doors, & hardware D D Showers – clean and disinfect horizontal and vertical surfaces D D Showers – scrub/deep clean and disinfect vertical surfaces M M Machine clean/scrub and disinfect floors 2M 2M Building Perimeter Services Debris Removal W M Emptying Perimeter Waste Containers W 2M

LEGEND

S Once per Shift 6Y Six times per year D Daily 4Y Four times per year

3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year 2M Two times per month Y/2 One time every two years M One time per month N/A Not provided as recurring service

Attachment J-1503010-03 Service Level Standards

Note 1: Desk-side recycling collection is not provided in administrative and operational spaces. Centralized recycling containers shall be provided and emptied as to prevent overflow.

Note 2: Services may be ordered by Custodial Service Order or non-recurring work.

Note 3: Lunch/break room area services are limited to stocking paper towels and soap dispensers, where present.

(Floor care in lunch/break room area is provided at the same frequency as the rest of the facility.)

Note 4: Intent is to have floor care events scheduled and performed every two months; therefore, spray cleaning and buffing should not be performed concurrently with quarterly mopping. Annual stripping, coating, and buffing shall be performed at six-month intervals after spray cleaning and buffing and will replace one spray cleaning event for flooring surfaces where stripping and waxing is appropriate.

Attachment J-1503010-04 Service Classes

Work Item

Frequency by Service Class A B C D

Space Cleaning Emptying Waste Containers D 2W W W Emptying Recycling Containers D 2W W W Low Area Cleaning 2M M 4Y Y High Area Cleaning 2Y 2Y Y Y Interior Window Cleaning 4Y 2Y Y Y Exterior Window Cleaning 4Y 2Y Y Y Window Blinds Cleaning 4Y 2Y Y Y Entrance Cleaning 2W W M Y Interior Glass Surfaces Cleaning 2M M 4Y Y Drinking Fountains Cleaning D D D 3W Lactation Rooms D D D D Lunch/Break Room Cleaning Cleaning and Servicing D D W4 W4

Emptying Food Waste Containers

D D D D

Floor Care Sweeping and Dust Mopping 2W W 2M M Vacuuming Carpets and Rugs 2W W 2M M Cleaning Walk-off Mats D D 2W W Spray Cleaning and Buffing M 6Y 4Y 2Y Wet Mopping W 2M M 4Y Stripping, Coating, and Buffing 4Y 2Y 2Y Y Carpet and Rug Deep Cleaning 2Y Y Y/2 Y Restroom Services Restroom Cleaning S S S D Restroom Servicing S S S D Group Shower/Locker Room Cleaning

Restrooms – clean and disinfect D D D D Restrooms – restock consumables and empty waste

D D D D

Wet mop and disinfect floors D D D D Spot clean locker surfaces, doors, and hardware

D D D D

Showers – clean and disinfect horizontal and vertical surfaces

D D D D

Showers – scrub/deep clean and disinfect vertical surfaces

M M M M

Machine clean/scrub and disinfect floors

2M 2M 2M 2M

Building Perimeter Services Debris Removal 2W W M M Emptying Perimeter Waste Containers

2W W 2M 2M

LEGEND

S Once per Shift 6Y Six times per year

Attachment J-1503010-04 Service Classes

D Daily 4Y Four times per year

3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year 2M Two times per month M/18 One time every 18 months M One time per month Y/2 One time every two years

Attachment J-1503010-05 Mandated Service Classes for Hospitals and Clinics

Areas Work Item High Traffic

Areas - Patient waiting areas and Pharmacies

Food Handling Areas - Break rooms, kitchens, coffee messes, lunchrooms, food courts, bars, cafeterias

Patient Care Areas - treatment rooms, in-patient rooms, and physical therapy areas

Space Cleaning Emptying Waste Containers D D 2D Emptying Recycling Containers D D 2D Low Area Cleaning 2W D 2W Wiping Down Furniture 2W D 2W Vacuuming Upholstery 2M W 2M Cleaning Walls, Doors and Partitions M W W Dust Metal Fixtures M W W Lunch/Break Room Cleaning D D D High Area Cleaning 2Y 2Y 2M Interior Window Cleaning 4Y 4Y 4Y Exterior Window Cleaning Y Y Y Window Blinds Cleaning 2Y 2Y 4Y Entrance Cleaning 2W 2W 2W Interior Glass Surfaces Cleaning W W W Drinking Fountains Cleaning S S S Floor Care Sweeping and Dust Mopping 3W D D Vacuuming Carpets and Rugs 3W D D Cleaning Walk-off Mats D D D Spray Cleaning and Buffing M M M Wet Mopping 3W D D Stripping, Coating, and Buffing 2Y 2Y 2Y Carpet and Rug Deep Cleaning 2Y 4Y 4Y Restroom Services Restroom Cleaning 2D 2D D Sanitizing Fixtures 2D 2D D Restroom Servicing D D D Group Shower/Locker Rooms Wet mop/disinfect floors D D D Machine clean/scrub and disinfect floors 2M 2M 2M Restrooms – cleaned and disinfected D D D Restrooms – consumables restocked and wasted emptied

D D D

Showers – clean and disinfect horizontal surfaces D D D Showers – clean and disinfect vertical surfaces M M M Spot clean locker surfaces, doors, and hardware D D D

Attachment J-1503010-05 Mandated Service Classes for Hospitals and Clinics

Building Perimeter Services Debris Removal 2W D N/A Emptying Perimeter Waste Containers 2W D N/A

Legend S Once per Shift 6Y Six times per year D Daily 4Y Four times per year 3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year

Attachment J-1503010-06

Mandated Service Classes for Child Youth Program Facilities

The designation * on Carpet and Rug Deep Cleaning means a minimum of one carpet cleaning a year shall be steam cleaning. Certain tasks have sub-functions broken out beneath them. The frequencies of these sub-functions are mandate driven and must be completed as specified.

Work Item CYP Space Cleaning Emptying Waste Containers D Emptying Recycling Containers 2W Low Area Cleaning 2W Doorknobs D Cubbies M Lunch/Break Room Cleaning D High Area Cleaning 2Y Interior Window Cleaning 4Y Exterior Window Cleaning Y Window Blinds Cleaning 2Y Entrance Cleaning 2W Interior Glass Surfaces Cleaning 2W Drinking Fountains Cleaning S Floor Care Sweeping and Dust Mopping D Vacuuming Carpets and Rugs D Cleaning Walk-off Mats D Spray Cleaning and Buffing M Wet Mopping D Stripping, Coating, and Buffing Y Carpet and Rug Deep Cleaning 4Y* Carpet and Rug Deep Cleaning (Infant Areas) M* Restroom Services Restroom Cleaning S Hand washing sinks, faucets, surrounding counters D Soap Dispensers D Toilet bowls D Restroom Servicing S Building Perimeter Services Debris Removal 2W Emptying Perimeter Waste Containers 2W

Attachment J-1503010-06 Mandated Service Classes for Child Youth Program Facilities

Legend

S Once per Shift 6Y Six times per year D Daily 4Y Four times per year 3W Three times per week 3Y Three times per year 2W Two times per week 2Y Two times per year W One time per week Y One time per year

Attachment J-1503010-07 Maps and Locations

Map and Locations will be given after award

Attachment J-1503010-08 Floor Plans

Floor Plans will be given after award

Attachment J-1503010-09

Custodial Inventory

Custodial Inventory is provided as separate attachment under file name Attachment J-1503010-09 Custodial Inventory.

Attachment J-1503050-10

Historical Custodial Service Orders

Work Order Number Description

Not Available