Form_5_Reference_Questionnaire.pdf

PDF 305 KB Posted

Attached to
Tigertail Beach Concession Services
Solicitation number
25-8577
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County's Procurement Services Division for the Tigertail Beach Concession Services solicitation (ITN No. 25-8577). The form is designed to collect performance evaluation data on proposing firms and their key personnel through references provided by bidders. Prospective vendors must submit one completed form for each required reference as part of their proposal package. The pre-proposal conference is scheduled for March 11, 2026, at 10:00 a.m. at the Procurement Services Division office in Naples, with proposals due by April 2, 2026, at 3:00 p.m. through the Collier County Procurement Services Division Online Bidding System. The contract term is three years with two one-year renewal options for concession services at Tigertail Beach, a 3,100-linear-foot facility on Marco Island that serves over 150,000 annual visitors and operates 365 days per year from 8:00 a.m. to sunset.

The Reference Questionnaire requires evaluators to rate the referenced firm or individual on a scale of 1 to 10 across ten criteria: cost management and change order minimization, schedule adherence, work quality, quality of consultative advice, professionalism and personnel management, project administration, communication and documentation clarity, risk management, compliance with contract documents and regulations, and overall customer satisfaction. References must provide project description, completion date, project budget, and number of days to complete, with blank items scored as zero in the evaluation process. This form is a critical component of the vendor selection process, as reference information directly influences the evaluation outcome and vendor selection for concession services operations that will include food and beverage sales, beach rentals, or both combined options.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 4 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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