Form_5_Reference_Questionnaire.pdf

PDF 305 KB Posted

Attached to
Tigertail Beach Concession Services
Solicitation number
25-8577
Issued by
Collier County, Florida

About this file

This is a Reference Questionnaire form issued by Collier County's Procurement Services Division for use in evaluating vendor proposals for concession services at Tigertail Beach on Marco Island, Florida. The form requests that proposers submit completed reference questionnaires from previous clients for whom they have performed similar work. References must be evaluated on a 1-to-10 scale across ten performance criteria, with scores to be submitted alongside the proposal by the April 2, 2026 deadline at 3:00 p.m. The evaluation criteria assessed through the reference questionnaire include the vendor's ability to manage project costs and maintain schedules, quality of work and consultative advice, professionalism and personnel management, project administration capabilities, communication skills, risk management abilities, compliance with contract requirements, and overall customer satisfaction. A pre-proposal conference is scheduled for March 11, 2026, at 10:00 a.m. at the Collier County Procurement Services Division office in Naples. The contract term is three years with two one-year renewal options, with flat annual fees paid quarterly or monthly by the fifteenth of each month.

Vendors must submit proposals for one of three service options: food and beverage sales only (Option A), beach rental equipment only (Option B), or both services combined (Option C). Proposers are responsible for providing all kitchen equipment, refrigeration, and beach rental equipment, and must comply with all Florida food safety, health, and licensing requirements. The previous concessionaire paid approximately $3,800 monthly; however, successful proposers must propose annual fees on a per-square-foot basis with automatic five-percent annual increases at each renewal. Evaluation criteria include vendor experience and qualifications (30 points), MWBE certification (5 points), operational plans and menu variety (35 points), food safety and health compliance (20 points), and local vendor preference for businesses holding a current Business Tax Receipt in Collier or Lee County (10 points). All proposers must be enrolled in E-Verify at proposal submission, maintain comprehensive insurance coverage with Collier County named as additional insured, and submit a bid bond equal to five percent of the cost proposal, with successful vendors required to provide Performance and Payment Bonds for 100 percent of the contract award amount.

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Text version

Version 2 9.2.25

Procurement Services Division

Form 4 Reference Questionnaire

(USE ONE FORM FOR EACH REQUIRED REFERENCE – FORM MUST BE FULLY COMPLETED AND RETURNED

WITH PROPOSAL SUBMITTAL)

Solicitation:

Reference Questionnaire for:

(Name of Company Requesting Reference Information)

(Name of Individuals Requesting Reference Information)

Name:

(Evaluator completing reference questionnaire)

Company:

(Evaluator’s Company completing reference)

Email: FAX: Telephone:

Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdiual again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored “0.”

Project Description: ___________________________ Completion Date: _____________________________

Project Budget: _______________________________ Project Number of Days: _______________________

Item Criteria Score (must be completed) 1 Ability to manage the project costs (minimize change orders to scope).

2 Ability to maintain project schedule (complete on-time or early).

3 Quality of work.

4 Quality of consultative advice provided on the project.

5 Professionalism and ability to manage personnel.

6 Project administration (completed documents, final invoice, final product turnover;

invoices; manuals or going forward documentation, etc.)

7 Ability to verbally communicate and document information clearly and succinctly.

8 Abiltity to manage risks and unexpected project circumstances.

9 Ability to follow contract documents, policies, procedures, rules, regulations, etc.

10 Overall comfort level with hiring the company in the future (customer satisfaction).

TOTAL SCORE OF ALL ITEMS

Text25:
Text26:
Name of Company Requesting Reference Information:
Text27:
Text28:
Text29:
Text30:
Text31:
Project Description:
Completion Date:
Project Budget:
Project Number of Days:
Score must be completedAbility to manage the project costs minimize change orders to scope:
Score must be completedAbility to maintain project schedule complete ontime or early:
Score must be completedQuality of work:
Score must be completedQuality of consultative advice provided on the project:
Score must be completedProfessionalism and ability to manage personnel:
Score must be completedProject administration completed documents final invoice final product turnover invoices manuals or going forward documentation etc:
Score must be completedAbility to verbally communicate and document information clearly and succinctly:
Score must be completedAbiltity to manage risks and unexpected project circumstances:
Score must be completedAbility to follow contract documents policies procedures rules regulations etc:
Score must be completedOverall comfort level with hiring the company in the future customer satisfaction:
Score must be completedTOTAL SCORE OF ALL ITEMS:

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