25-8577_Solicitation.pdf

Procurement Services Division

COLLIER COUNTY

BOARD OF COUNTY COMMISSIONERS

INVITATION TO NEGOTIATE (ITN)

FOR

TIGERTAIL BEACH CONCESSION SERVICES

SOLICITATION NO.: 25-8577

OLIVIA PUGA, PROCUREMENT STRATEGIST, III

PROCUREMENT SERVICES DIVISION

3295 TAMIAMI TRAIL EAST, BLDG C-2

NAPLES, FLORIDA 34112

TELEPHONE: (239) 252-4286

Olivia.Puga@collier.gov (Email)

(Template Version 1)

SOLICITATION PUBLIC NOTICE

INVITATION TO NEGOTIATE (ITN)

NUMBER:

25-8577

PROJECT TITLE: TIGERTAIL BEACH CONCESSION SERVICES

PRE-PROPOSAL CONFERENCE: WEDNESDAY, MARCH 11, 2026, AT 10:00 A.M. (EST)

LOCATION: PROCUREMENT SERVICES DIVISION

3295 TAMIAMI TRAIL EAST, BLDG C-2

NAPLES, FL 34112

CONFERENCE ROOM A

ITN OPENING DAY/DATE/TIME: THURSDAY APRIL 2, 2026, AT 3:00 P.M. (EST)

PLACE OF ITN OPENING: PROCUREMENT SERVICES DIVISION

3295 TAMIAMI TRAIL EAST, BLDG C-2

NAPLES, FL 34112

CONFERENCE ROOM B

All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System:

https://procurement.opengov.com/portal/collier-county-fl.

INTRODUCTION

As requested by the Collier County Parks and Recreation Division (CCPRD) Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Invitation to Negotiate (hereinafter, “ITN”) with the intent of obtaining proposals from interested and qualified Proposers in accordance with the terms, conditions and specifications stated herein, in the Solicitation and/or attachments. The Proposers, at a minimum, must achieve the requirements of the Specifications, Scope of Services or Scope of Work stated herein. All references to “Proposer” are also referred to as “Consultant,” “Firm,” “Offeror,” “Contractor,” and “Vendor.”

BACKGROUND

The Collier County Parks and Recreation Department (CCPRD) is seeking a vendor to provide concession services at Tigertail Beach.

The Vendor will be providing food/beverage sales operations and beach rentals and is encouraged to also provide prepacked food and drinks. Tigertail Beach is located at 490 Hernando Drive on Marco Island. The beach facility includes 216 beach parking spaces, approximately 3,100 linear feet of beach, restrooms, boardwalk, and a children's playground. The park hours are 8:00 a.m. to sunset, three hundred and sixty-five (365) days per year. Based on historical data the annual attendance for Tigertail Beach exceeds 150,000 visitors per year.

The previous café and beach rental concessionaire average monthly payment to the County was approximately $3,800 average for June of 2021 through June of 2022, this does not include any taxes that must be paid. The previous agreement was set at 20% of all revenues received, however for this award the County will be requesting a flat fee. The flat fee may be adjusted annually at the renewal date of the agreement.

The Vendor must be able to demonstrate their ability to fulfill the requirements listed in this scope for the duration of the resultant agreement term. CCPRD desires to have these services available to the visitors of Tigertail Beach without having a negative impact on the biodiversity of the land, therefore the Vendor shall also be committed to ecologically sensitive operations.

AWARD AND TERM OF AGREEMENT

Collier County reserves the right to select one, or more than one Proposers for award as deemed the best value to the County; however, it is the intent to:

Multiple awardees

The agreement term is intended to be for three (3) years with two (2) one (1) year renewal options.

https://procurement.opengov.com/portal/collier-county-fl

Prices shall remain firm for the initial term of this contract. After the initial term, the annual fee shall increase by five percent (5%) each renewal year.

DETAILED SCOPE OF WORK

This scope is for the management of concessionaire services including, but not limited to food and beverage services, rental of umbrellas, paddleboards, cabanas, beach chairs, sales of beach-related sundries, caps, shirts, and any other like services that the Vendor wishes to propose.

Proposers may elect to propose exclusively on the food/beverage concession (Option A), the beach rental concession (Option B) or both the food and beach rental concessions (Option C). Exclusive rights to sell food and beverages belong solely to the Vendor awarded Option A.

The awarded Vendor’s will pay the County the annual total cost per square foot for each Concession Operations Area (“COA”) awarded as quarterly payments, including applicable taxes. Payments will commence ninety (90) days after contract execution.

The awarded Vendor will be responsible for:

1. Providing a diverse menu of high-quality food and beverages for park visitors, with options suitable for a wide range of dietary preferences.

2. Operating and maintaining food service areas within the park during normal operating hours.

3. Ensuring compliance with all relevant health and safety regulations, including food handling and sanitation requirements.

4. Offering an efficient and customer-friendly service to enhance the visitor experience.

5. Managing inventory, staffing, and equipment necessary to operate food service areas.

1.0 Concession Uses:

The County shall provide the Vendor and their employees with the use of COA facilities at Tigertail Beach to provide food/beverage sales operations and related services.

The Concession operation tasks may include, but are not limited to:

a. Sales of retail food and beverages as approved by the Parks and Recreation Director.

b. Ensure that the food and beverages offered are fresh; and up to date.

c. Cash management and deposit of monies.

d. Credit/debit card processing capabilities.

e. Maintenance of safe and clean areas to produce foods and beverages to be sold to retail customers, and housekeeping of areas surrounding the sales operation.

f. Maintenance of current required licenses and permits.

Food/Beverage Concession Area. The food concession area is approximately 24’ x 15’ (360 sq.ft.) and equipped with air conditioning and two (2) serving windows. The food concession area includes a partially covered deck seating area and additional storage area. The food concessionaire has exclusive rights for food and beverage services at this location and has first right of refusal for any special events occurring at the park. The concessionaire will be responsible for providing their own kitchen equipment, refrigeration and any other equipment required to be licensed as a commercial food establishment. The kitchen is equipped with gas lines; the concessionaire will be responsible for setting up and paying for the gas service.

Beach Rental Concession Area. The chickee hut is a 10' x 12' area (120 sq.ft.) on the beach by the lagoon area that is available for the operation of the beach rental concession. Additional proposed areas may be approved by the Director of CCPRD or designee for future use. Access to additional outdoor electrical outlets is not available. Generators may not be used at any time. The use of additional space to provide mobile operations may be requested to CCPRD or designee during the agreement term. Areas shall be maintained and presentable to the public with no visible accumulations of trash, storage, or equipment. The Tiki Hut has electricity and can be used by the concessionaire for customer service and rental sales.

All structures and improvements shall become the property of Collier County at the end of the resultant Agreement. Any improvements made for the benefit of the Vendor shall be paid for by the Vendor after approval form the Director of CCPRD or designee.

The Vendor shall not conduct any other business on County property without the specific written authority of the Board of County Commissioners. The Director of CCPRD or designee must approve the quality and type of food products sold, prices charged for items and any other factor affecting the public interest before the concessions begin operations.

• Straws are prohibited

• The use of vending machines of any type is not allowed as part of the awarded Agreement.

• Beer and wine sales are permitted only at the food concession building with appropriate licenses and permits.

• Vendor is prohibited from renting sailboats or any type of motorized vessel.

The County reserves the right to bring food trucks to service beach patrons at Tigertail Beach, at County’ discretion and with notice to the Vendor.

2.0 Hours of Operation

During the term of the awarded Agreement the beach rental concession operation shall, at a minimum, be open and adequately staffed seven (7) days per week, including holidays, from 8:00 a.m. to sunset. The Café/Food Concession should be in operation at a minimum from 10:00 a.m. through 4:00 p.m. seven (7) days per week, including holidays. Any changes to the dates and hours of operation must be approved by the Director of CCPRD or designee, in advance. All scheduled hours of operation must be approved by the Director of CCPRD or designee. All hours of operation shall be conspicuously posted and easily read by park visitors.

3.0 Pricing and Sale Operations

The Vendor agrees that prices and fees charged for the concession merchandise and services will be competitive with the local market. All prices must be displayed and visible by the Vendor’s customer. All such prices and fees must be approved in writing by the Director of CCRPD or designee. The Vendor shall sell only those items approved in writing by the County.

The Vendor may request in writing to sell additional products or provide additional related services at any point during the Agreement. The County reserves the right to accept, or reject, those additional products or services at its sole discretion. Prior written approval of those additional products or services must be granted to the Vendor by the Director of CCPRD or designee.

The Vendor may sell any items permitted under Florida state law and with the proper licensing/tax permits for such sales and with written approval by the Director of the CCRPD or designee.

The Vendor shall use point-of-sale (“POS”) electronic cash machines or other electronic accounting control equipment for the proper control of all payments. All sales transactions must be accompanied by a receipt to the customer.

4.0 Employees; Managers

The Vendor shall employ people to work at the facility who are neat, clean, well-groomed and courteous. Subject to the American with Disabilities Act, Vendor shall supply competent employees, who are physically capable of performing their employment duties and the County may require the Vendor to remove an employee it deems careless, incompetent, insubordinate or otherwise objectionable and whose continued employment on Collier County property is not in the best interest of the County.

All Vendor employees shall wear shirts with the Vendor’s logo or other identifying markings. The Vendor shall have an experienced manager overseeing the concession operations at all times when open for business. When the manager is absent, the operation shall be directed by an assistant manager, experienced and trained in Food and Beverage Concession operations and at least twenty-one

(21) years of age. All managers shall be Food Safe Compliant with all State of Florida and Collier County “Serve Safe” requirements and licenses. There shall be an after-hours contract person available by telephone and the contact phone number shall be provided to the Director of CCPRD, or designee.

5.0 No Improper Use

The Vendor will not use, nor suffer or permit any person to use in any manner whatsoever, the concession facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county, or municipal ordinance, rule, order, regulation, or any governmental rule or regulation now in effect or hereafter enacted or adopted.

6.0 Facilities and Property

The Vendor shall maintain sanitary, neat and safe facilities and orderly operations at all times to ensure a maximum value to guests.

Under the agreement, the Vendor acknowledges it is assuming responsibility for managing the Concessions Operating Areas in its current “as is” condition and in good order. There shall be no living quarter, nor shall anyone be permitted to live on the premises.

Vendor shall not remove from the COA any personal property brought thereon or any replacements thereto by the Vendor for the purpose of the awarded Agreement, except such items as may be removed with the express written permission of the Director of CCRPD or designee.

7.0 Fee to County

Collier County shall make available the use of the (COA”) at Tigertail Beach Park as a flat fee to the County as further negotiated by the County and awarded Vendor. Annual fee payment shall be paid monthly, in twelve equal installments, to the County by the fifteenth (15th) day of each month for the preceding month.

8.0 Default in Payment

If the payments are not received within thirty (30) days after the normal monthly due date, then the County may take possession of the Vendor’s assets on County property and may terminate the Agreement. Vendor’s failure to remit any such payment shall be considered a material breach of the Agreement.

9.0 Not a Lease

No part, parcel, building, structure, equipment or space is leased to the Vendor. The Vendor is not a lessee. The Vendor’s right to operate the concession shall continue only so long as the concession operation complies with the undertakings, provisions, agreements, stipulations and conditions of this Agreement.

10.0 Maintenance, Supplies and Equipment

The Vendor shall be responsible for the proper care and daily maintenance of concession facility within the COA, to include but not limited to, cleaning and maintaining the walkways/benches, and railings as needed. The Vendor will be responsible for repair, maintenance and replacement of furniture, equipment and fixtures. Any equipment necessary for the sale of concessions, other than the existing equipment, must be furnished and maintained by the Vendor and shall remain the property of the Vendor.

Should the Vendor determine that the equipment is in non-working order, and its value is above one thousand dollars ($1,000); and the Director of CCPRD or designee determines the equipment is non-functioning, the Director of CCPRD or designee shall determine if the County will purchase a new (and similar piece of equipment) at the County’s expense. Any replacements of equipment should be coordinated by the Director of CCPRD or designee. Replacement equipment with a value less than one-thousand dollars ($1,000) shall be the responsibility of the Vendor. Should the Director of CCPRD or designee determine that the cause of the damage was a direct result of the negligence by the Vendor; the County may invoice the Vendor for the replacement cost, or a portion of the replacement cost.

The Vendor must provide and maintain, at own expense, all equipment required to operate the Beach concession. The Vendor shall have the right to use County equipment, furnishings, and fixtures that may be presently used in conjunction with the operations.

Any equipment that is lost, stolen, or damaged shall be replaced or repaired at the expense of the Vendor; ordinary wear and tear is expected. Upon the expiration of the Agreement, the Vendor shall quietly and peacefully, redeliver said inventory to the County.

If any non-motorized vessels are rented, a chase boat must always be present and operationally ready to use. Equipment (i.e., chairs, umbrellas, paddleboards) stored on the beach must be removed from the beach, consolidated, and secured along the edge of the dune line before 9:30 p.m. daily. During sea turtle nesting season (May 1 - October 31) equipment must not be moved onto the beach before the completion of daily sea turtle monitoring by Collier County staff.

11.0 Incident Reporting Requirements

In the event of a safety or security accident or incident to employees, visitors, and/or property resulting in direct operations of the concession, the Vendor must communicate to the Director of CCPRD, or designee immediately followed by a written incident report (forms will be provided to the awarded Vendor).

12.0 Trash, Rubbish, and Garbage:

The County will provide all garbage, trash and rubbish receptacles within the confines of the concession operation areas, including a dumpster and enclosure. The Vendor shall be responsible for the pickup and removal of all rubbish, trash and garbage, including removal of trash from the concession area to the dumpster. The Vendor agrees to perform daily removal of litter in the immediate exterior area within fifty (50) feet of the concession. The County shall be responsible for the removal of all trash from the dumpster.

The Vendor shall always have a neat and orderly operation and shall be solely responsible for necessary housekeeping on and around the COA.

13.0 Licenses, Permits and Certifications:

Vendor shall maintain, as applicable, current licenses, permits and/or certifications to conduct business throughout the awarded Agreement.

• Food Permit issued by one of the following: State of Florida Department of Business and Professional Regulation Food Service, Florida Department of Agriculture & Consumer Services, and/or Department of Health

• SERV Safe Manager Certification (Safe Staff Food Handlers Certification for additional staff)

• Beer and Wine License, as applicable.

• Collier County Business Tax Receipt

14.0 Safety and Security

The County will not assume any responsibility for COA security or alarms other than the security cameras at common areas and routine law enforcement patrols by Collier County Park Ranger patrols. Smoke, fire or fume activation within the Vendor’s work area, and the reporting of those activations to the County is the responsibility of the awarded Vendor.

The Vendor will cooperate with all jurisdictional law enforcement agencies and personnel.

15.0 Prohibited Items

The sale of items in glass containers is not permitted. The County has a recycling program in place, and the Vendor will make every effort to comply with that program with respect to the disposal of containers.

16.0 Inspection

The concession facilities and premises may be inspected at any time by an authorized representative of the Director of CCPRD or designee or by any other agency having responsibility for inspection of such operations. Vendor shall undertake immediately the correction of any deficiency cited by such inspectors.

17.0 No Dangerous Materials.

The Vendor shall not use or permit in the facilities the storage of illuminating oils, oil lamps, turpentine, benzine, naphtha, or other similar substances, or explosives of any kind, or any substance or articles prohibited in the standard policies of fire insurance companies doing business in the State of Florida.

18.0 Storm Warning.

Upon declaration of a hurricane projecting an imminent strike, or the implementation of evacuation procedures from Collier County, the Vendor shall meet with the Director of CCRPD or designee for the formulation of plans for the removal of all perishable goods and to ensure the concession site has been properly secured for hurricane approach.

RESPONSE FORMAT AND EVALUATION GRADING CRITERIA FOR DEVELOPMENT OF SHORTLIST:

1.1 Proposers are encouraged to review the Invitation to Negotiate Instructions, which includes the evaluation process.

1.2 For the development of a shortlist, the following Evaluation Criteria will be utilized by the County’s Selection Committee to score each proposal. Proposals must address all the following criteria:

No. Evaluation Criteria Maximum Points

1 Experience and Qualifications 30 Points

2 Certified Woman and/or Minority Business Enterprise 5 Points

3 Service Area, Operational Plan, Menu Variety & Quality, Customer Service, Cost and Value

35 Points

4 Compliance with all relevant Local, State and Federal Regulations Regarding Food Safety and Health Standards. 20 Points

5 Local Vendor Preference 10 Points

TOTAL 100 Points

Detailed Criteria Descriptions are further described below. Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or the proposal may be deemed non-responsive.

EVALUATION CRITERIA NO. 1: COVER LETTER/MANAGEMENT SUMMARY (5 Total Points Available)

For this criteria, the Proposer must include the following:

1. Provide a cover letter indicating the underlying philosophy of the firm in providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact person(s) concerning proposal.

2. Provide information that documents your firm’s and subcontractors’ qualifications to produce the required deliverable, including abilities, capacity, skill and financial strength and number of years of experience in providing the required services.

3. Company profile including experience in providing food services at similar facilities (e.g. water parks, recreational centers or public venues).

4. Describe the various team members’ successful experience in working with one another on previous projects.

5. Any additional materials which demonstrate the vendor’s ability to meet the needs of our park visitors.

6. The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients (during the last 5 years) whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the vendor that best represent projects of similar size, scope and complexity of this project using the County’s Reference Form provided in the solicitation. Vendors may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work.

EVALUATION CRITERIA NO. 2: CERTIFIED WOMAN AND/OR MINORITY BUSINESS ENTERPRISE (5 Total Points Available)

Submit certification with the Florida Department of Management Service, Office of Supplier Diversity as a Certified Woman and/or Minority Business Enterprise.

EVALUATION CRITERIA NO. 3: SERVICE AREA, OPERATIONAL PLAN, MENU VARIETY & QUALITY, CUSTOMER

SERVICE, COST AND VALUE (35 Total Points Available)

Include but not limited to:

For these criteria, Proposer must include the following:

1. Concession Operations Area.

• Vendor shall identify an option or options (Option 1, Option 2, Option 3) for concession operation area(s).

2. Operational Plan

• Detailed plan for daily operations, including staffing levels, food preparation and service process, and inventory management.

• Staffing policy, employee manual and training plan.

• Describe the various team members’ successful experience in working with one another on previous projects.

• List of merchandise to be sold (if applicable).

• List any rental opportunities or plans that would be incorporated to the facility.

• Compliance with health, safety, and sanitation standards.

• Ability to meet operational demands during peak seasons and high visitor volumes.

THE PROSPECTIVE VENDOR SHALL SELECT WHICH CONCESSION OPERATION AREA (s) THE VENDOR IS INTERESTED IN SUBMITTING A PROPOSAL. THE PROSPECTIVE VENDOR MAY PROPOSE TO PROVIDE SERVICES FOR ONE, TWO OR ALL

THREE COA.

CHECKING THE COA AREA OR AREAS BELOW, INDICATES THE VENDOR’S INTEREST. FAILURE TO CHECK A CONCESSION

OPERATION AREA (S) MAY RESULT IN DEEMING THE VENDOR NON-RESPONSIVE.

Concession Operations Areas Indicate Vendor’s Interest with a Checkmark

OPTION 1: COA #1 – Food/Beverage Concession ONLY (360 sq ft) *Micro Market vending will be considered for COA #1 ONLY* __________________ Interested

OPTION 2: COA #2 – Beach Rental Concession–Chickee Hut ONLY (120 sq ft) __________________ Interested

OPTION 3: COA’S #3 – Food/Beverage Concession AND Beach Rental Concession __________________ Interested

• Include with the Business Plan or as an attachment, a copy of a report as an example of work product. This should be one of the projects listed as a reference.

3. Menu Variety and Quality

• Variety of food and beverage options, including options for different dietary needs (e.g., vegetarian, gluten-free, etc.).

• Quality and appeal of the proposed menu items.

• Pricing structure and value for customers.

4. Customer Service

• Proposer’s approach to customer service and ensuring a positive experience for park visitors.

• Procedures for handling customer complaints or special requests.

• Employee Drug and Alcohol policy.

5. Cost and Value

• Vendor shall identify an option or options (Option 1, Option 2, Option 3) for concession operation area(s).

• Describe the cash handling procedures with software (point of sale system) reporting capabilities and include a list of customer charges and fees.

• Overall cost effectiveness of the proposal.

• Value offered relative to pricing, including the ability to deliver quality food at competitive prices.

• Collier County shall make available the use of the Concession Operations Area (“COA”) and equipment at

Tigertail Beach Park in accordance with this ITN for a total annual fee (paid quarterly) to the County. The proposer shall describe and list below the maximum cost per square foot amount the vendor is willing to the County for the COA.

OPTION 1: COA #1 – Food/Beverage Concession (360 sqft) Annual Fee $ ______________

OPTION 2: COA #2 – Beach Rental Concession -Chickee Hut (120 sqft) Annual Fee $ ______________

OPTION 3: COA #3 – Food/Beverage Concession AND Beach Rental Concession-Chickee Hut (120 sqft) Annual Fee $ ______________

EVALUATION CRITERIA NO. 4: COMPLIANCE WITH ALL RELEVANT LOCAL, STATE AND FEDERAL

REGULATIONS REGARDING FOOD SAFETY AND HEALTH STANDARDS. (20 Total Points Available)

Include but not limited to:

Proposer must include with submission of proposal, the following licenses/certifications:

• Food Permit issued by one of the following: State of Florida Department of Business and Professional Regulation Food Service, Florida Department of Agriculture & Consumer Services, and/or Department of Health

• SERV Safe Manager Certification (Safe Staff Food Handlers Certification for additional staff)

• Beer and Wine License, as applicable.

EVALUATION CRITERIA NO. 5: LOCAL VENDOR PREFERENCE (10 Total Points Available)

Local business is defined as the Proposer having a current Business Tax Receipt issued by the Collier or Lee County Tax Collector prior to proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier or Lee County from which the Proposer’s staff operates and performs business in an area zoned for the conduct of such business.