Attachment_J-8_DI.D19.1_5.18.15.pdf

UNCLASSIFIED//FOUO

UNCLASSIFIED/FOUO

SUBJECT MATTER EXPERT SERVICES

TASK ORDER STATEMENT OF WORK (TO-SOW)

DIRECTORATE OF INTELLIGENCE (DI) – D19

Humint Operations Section (HOSE)

Validation Operational Testing Unit (VOTU)

Validation Operational Testing Unit

Task Order DI/D19-1

Authored by:

Tijuan M. Johnson

Federal Bureau of Investigation

COR CONTACT INFORMATION

Task Lead Name Anne Schrettner

Work Phone Number 202-436-7933

Branch/Division/Section/Unit DI/IOB/IMS

Mobile Phone Number

Fax Number

E-mail Anne.Schrettner@ic.fbi.gov

Address

J. Edgar Hoover Building

Attn: Anne Schrettner(Woodies/WB-430)

935 Pennsylvania Ave, NW

Washington, DC 20535

SOW CHANGE HISTORY

Date Version Change Description

04/18/2010 7.0 Initial Release

12/31/2014 1 Updated Section 4.0 mailto:Anne.Schrettner@ic.fbi.gov

Table of Contents

1.0 BACKGROUND

2.0 OBJECTIVES

3.0 SCOPE

4.0 TASKS

5.0 PERIOD OF PERFORMANCE

6.0 CONTRACT TYPE

7.0 PLACE OF PERFORMANCE

8.0 SME LABOR CATEGORY AND HOURS

9.0 SECURITY

10.0 DELIVERY/DELIVERABLES

11.0 GOVERNMENT FURNISHED PROPERTY

12.0 TRAVEL

13.0 SPECIAL REQUIREMENTS

14.0 QUALIFICATIONS

15.0 PERFORMANCE METRICS

APPENDIX A: ACRONYMS

HUMINT Operations Section –Validation Operational Testing Unit/ INTERFACE

1.0 BACKGROUND

The Intelligence Operations Branch (IOB) provides program management, policy and outreach to ensure all FBI’s corporate intelligence business practices are standardized. It also manages intelligence –related information technology applications in support of the FBI’s Intelligence

Program and ensures the integration of intelligence across the FBI and U.S. Intelligence

Community through strategic direction, oversight, validation and support for FBI’s HUMINT

Program. It also serves as the primary focal point for addressing the Intelligence, Counterterrorism, Counterintelligence, Cyber and Criminal mission of the FBI as well as the validity and reliability of intelligence derived from Confidential Human Sources (CHSs) supporting the mission. The Intelligence and information provided by CHSs is used to direct and support the FBI intelligence and counterterrorism operations, distributed to other intelligence community (IC) agencies and to inform the U.S. Government’s policy makers in their decision.

The FBI has been mandated by Attorney General Guidelines, signed December 13, 2006, to validate all FBI CHS. Additionally, on January 18, 2008, the Office of the Director of National

Intelligence (ONDI) issued National HUMINT Manager Directive Number 001.08, which established Human Source Validation standards for the IC and which mandated all members of the IC, to subject every source to the validation process.

Since the attacks of September 11 th

, the FBI has dramatically increased the amount of resources dedicated to investigating terrorists residing within the United States. As a result of the aforementioned mandate, the Directorate of Intelligence established the CHS Validation program to vet/validate FBI human sources and the intelligence they provide. The mission included the establishment of the Validation Operational Testing Unit and hiring psychologists to conduct behavioral assessments of CHSs, which supports the intelligence mission and is critical in nature.

This task order is mission critical to support the HUMINT Operations Section (HOSE), Validation Operational Testing Unit (VOTU) and is critical to the FBI’s mission in conducting psychological testing and behavioral assessments of sources, determining their suitability for continued use for specific assignments, and to include identifying a source’s personality traits, a source’s integrity and competence in the context of past and current behaviors. The psychologist must be able to provide a written and detailed synopsis of a source’s background and personality traits after an assessment.

Technical direction will be provided to the Contracting Officer’s Representative (COR) to clarify the Government’s requirements within the scope of the contract as defined in Section 4.0. In addition to the Contracting Officer and COR, VOTU will designate an FBI Government

Technical Manager (GTM) to serve as the primary point of contact for the contractor. The

Government GTM will provide direction to the contractor, in accordance with the SOW and contract terms.

2.0 OBJECTIVES

The objective of this Task Order (TO) is to contract two (2) SMEs serving as licensed psychologists and one (1) Behavioral Specialist. The three SMEs will be critical in support of the FBI’s HUMINT program and mission goals for FY2015 through FY 2019.

3.0 SCOPE

The Intelligence Operations Branch, HOSE, VOTU has a requirement to acquire two licensed psychologist SMEs and one Behavioral Specialist SME to assist the FBI, Directorate of

Intelligence in comprehensive psychological assessments of sources to identify a source’s key personality traits, sources of social and professional influence, psychological strengths and vulnerabilities. The Psychologist must be able to evaluate and identify and provide judgment regarding the source’s operational utility, capability and integrity.

The contract staff shall provide SME’s with specialized background and expertise in managing and testing of sources under the HUMINT program. The contractor shall assist the

FBI with providing a written report or assessment of a source’s suitability, background and personality to include testing and travelling to field offices to conduct operational/behavioral assessments and participate in meetings, briefings with industry, and supporting the specific section initiatives as defined in Section 4.0. Assistance is required for the intelligence mission of the Directorate of Intelligence, HOSE in order to detect whether a CHS may be under influence and detect behavioral traits to perform psychological reviews of the CHS.

4.0 Tasks

4.1 Task 1 – Meeting Participation and Support

The SMEs will provide psychological services in support of DI/HOSE to include participation in briefings or attend meetings, and support specific mission related initiatives. The contractor/psychologist shall participate in periodic review meetings as required by the

Government or Executive Management as advised appropriately. These meetings shall be held at least quarterly based on the quality of the contractor performance and requirements of the FBI.

4.2 Task 2 – Psychological Research and Analyzing in support of HUMINT Targeting

The psychologist shall collect and analyze accurate information from routine or traditional sources to assist the government in solving a problem or carrying out a task. The psychologist shall review and analyze information, drawing reasonable assessment or conclusions about its accuracy, findings or importance. The psychologist shall make appropriate recommendations in challenging, ambiguous or emergency situations to facilitate the FBI’s decision making process.

The psychologist shall analyze issues and develop recommendations for FBI position on issues associated with transition of the Intelligence Community to the new structure established under the Intelligence Reform and Terrorist Prevention Act, and any related proposals for legislation.

Psychologist will administer and interpret psychological tests, prepare written reports and/or behavioral assessment, to include integrating a source’s background and personality.

4.3 Task 3 – Source Evaluation Report/Communicating Orally and in Writing

The psychologist or behavioral specialist shall conduct operational/behavioral psychological assessment of FBI sources in support of operational testing. The contractor or psychologist shall assist the government when conducting comprehensive assessments of sources to advise the government in determining suitability for continued use or for specific assignments or tasking.

The psychologist and behavioral specialist shall also review relevant source and case files, including FD-302S, LHMs, telephone records, surveillance logs and other investigative reports.

The contractor (psychologist) shall research available databases regarding a source’s target’s background, including family, friends and acquaintances, and affiliation. The psychologist and behavioral specialist shall provide support to the government to brief case agents, if necessary and source handlers for details regarding source’s behavior. The psychologist and behavioral specialist shall assist in identifying a source’s key personality traits, sources of social and professional influence, psychological strengths and vulnerabilities. The psychologist and behavioral specialist shall assess a source’s integrity and competence in the context of past behavior and current behavior. The psychologist shall provide advice regarding the source’s operational utility, capability and integrity. The psychologist shall integrate knowledge regarding a source’s background and personality into a written operational/behavioral assessment.

Communicates clearly and concisely, conveying ideas in an organized, logical fashion.

Composes and prepares drafts of assessments, documents or reports by approval by the FBI that are clear, concise, understandable, and in the correct format.

5.0 Period of Performance

Task Order Period of Performance

From: Date of Award To: 12-months commencing upon Task Order execution and includes four

12-month option periods thereafter.

6.0 CONTRACT TYPE

This task order shall be priced as: Firm Fixed Price (Travel is reimbursable, not FFP)

7.0 PLACE OF PERFORMANCE

Place of Performance Date

1. FBIHQ, 935 Pennsylvania Avenue, NW, Washington, DC

20535

Award Date

8.0 SME LABOR CATEGORY AND HOURS

SME Labor Category Number of Positions Annual Hours Core Operating Hours

SME IV 2

one position vacant

1920/SME 08:00 am – 4:30 pm

SME IVIII

(Behavioral Specialist) position vacant

1920/SME 08:00 am – 4:30 pm

9.0 SECURITY

Performance under this contract agreement requires a security clearance to the Top

Secret, SCI, and HUMINT (HK) level. Additionally, the FBI may, as its discretion, require the Psychologist or SME to undergo a polygraph examination. The FBI reserves the right to revoke access to information, facilities, or property where such access is no longer consistent with the FBI’s mission and responsibilities. Knowing, willful, or negligent disclosure of FBI information to unauthorized persons, without prior written

FBI approval, may subject the violator to appropriate penalties and sanctions under the law.

Work or tasking of an Unclassified nature may be performed at the Contractor’s facility, at the SME’s home location, or other locations as necessary in order to meet the 24/7 telephone and email connectivity requirement specified by the FBI. Work or tasking of a

CLASSIFIED nature shall be performed at an accredited Contractor or Government facility or other location in accordance with security protocol as specified by the

Government Security Officer. All contract personnel shall be required to sign a Non-

Disclosure Agreement.

10.0 DELIVERY/DELIVERABLES

The master contract will require the contractor to submit a Monthly Status Report (MSR) to include information on staffing, inventory, and program progress. To allow flexibility, deliverables are not limited to those listed below, however, this section should clearly state:

10.1 The contractor/Psychologist and Behavioral Specialist shall be required to provide data deliverables to the Government in support of the contract as outlined. The government will have up to ten business days, unless extended by notification, to review each deliverable product and provide feedback. The contractors shall review and incorporate comments no later than ten business days after discussions with the government. The

Contracting Officer may identify and task the Contractor to provide additional deliverables within the scope of the contract.

10.2 Monthly Status Reports

The contractors and/or the contracting company shall present a Monthly Status Report

(MSR) due to the COR by the 10 th business day of the following calendar month. At a minimum, this report shall contain:

Documentation of all VOTU assistance provided to the DI, HUMINT Operations Section

Summary of all DI/HOSE advice and consultation of services provided

Meeting minutes of interagency meetings, field office, conferences and seminars attended and summary of items discussed, information obtained and conclusion or outcome

Monthly travel activities and copies of expense reports or provide with the invoice

Monthly oral and written briefings or assessments and accomplishments required

Upcoming milestones and significant events or cases

Please Note: At the inception of this contract, no hardware deliverables are anticipated for this contract/task order

Data Deliverable Description Quantity/Media Date

1. Written/Behavioral assessments N/A TBD

2. Government Review/Expectations PM Meeting TBD

3. Transition Plan Execution + 5 days TBD

11.0 GOVERNMENT FURNISHED PROPERTY

Government Item Quantity

1. FBIHQ space office – 12’ x 12’ (144 sq ft) 3

2. FBIHQ Desktop Equipment, Software, Supplies 3

3. Desktop Telephone and Telephone Service 3

4. Access to Fax Machine & Copier Yes

5. Samsung 5 Mobile Phones 3

12.0 TRAVEL

Under 50 mile trips are required Over 50 mile trips are required

8 10

13.0 SPECIAL REQUIREMENTS

13.1 Key Personnel / Continuity of Operations (COOP)

Title Position Description

SME IV - Licensed

Psychologists

SME IV III - Behavioral

Specialist

Ability to administer and interpret psychological tests, prepare and conduct behavioral assessments. Integrate knowledge of a source’s background and personality into a formal written operational/behavioral assessment. Also required to relocate to different location, if required, during a government shutdown or COOP site in case of an emergency.

13.2 Performance Required Beyond Standard Workday

N/A

13.3 Special Clauses

N/A

14.0 QUALIFICATIONS

14.1 Educational Requirements - Psychologist

(U) Masters Degree or a Doctoral degree from an accredited college/university with specialization in behavioral psychology.

14.2 Experience Requirements

(U//FOUO) Licensed psychologists shall possess 15 20 years general experience, inclusive of 10 15 years specialized experience in direct and indirect psychological assessments as tasked by HUMINT targeting.

(U) Possess knowledge and practice of applied behavior analysis.

(U) Ability to administer and interpret psychological tests, prepare and conduct behavioral assessments.

(U//FOUO) Integrate knowledge of a source’s background and personality into a formal written operational/behavioral assessment.

(U//FOUO) A minimum of four years of FBI experience and/or four years of Intelligence

Community experience working with relevant source and case files, to include utilization of advanced source vetting and validating tools.

Four years of working with FBI sources and expertise in assessing a source’s psychological strengths and vulnerabilities for the Validation Operational Testing Unit, but has previous experience in working with FBI’s CHS HUMINT program.

14.3 Educational Requirements – Behavioral Specialist SME

The Behavioral Specialist shall possess a four-year Bachelor’s degree at a minimum from an accredited university. Master’s Degree preferred.

14.4 Experience Requirements

The SME shall possess a minimum of 15 12 years federal law enforcement experience, including involvement in intelligence community management and legislative oversight, as well as prior experience effectively interacting with US Intelligence Community agencies in relation to information sharing. The SME shall have the capability of working independently and providing detailed analysis and recommendations to FBI personnel at the senior executive level. The SME shall possess prior experience in reviewing Directorate National Intelligence (DNI) policies and capable of providing guidance based on review of policies. Other experience requirements include:

(U//FOUO Ability to integrate knowledge of a source’s background, experience and personality into a formal written operational behavioral assessment.

(U//FOUO) A minimum of four years experience working with source and case files, to include utilization of advanced source vetting and validating tools.

(U//FOUO) Involvement with intelligence community management and source policy oversight, as well as experience effectively collaborating with U.S. Intelligence

Community agencies on joint source operations.

(U//FOUO) Ability to collect relevant source data and analyze behavioral trends.

15.0 PERFORMANCE METRICS

The contractor shall develop and submit a Quality Assurance Surveillance Plan (QASP) for this task order which outlines the performance standards, surveillance methods, metrics and penalties/rewards. The following shall be included in the QASP.

The following four criteria will be used to assess the quality of tasks performed and deliverables submitted in this task order:

The contractor’s overall performance on this task order as well as staffing and replacing personnel.

The Contractor response to urgent communications within 1 hour 90% of the time.

The Contractor response to routine communications within 8 hours 90% of the time.

The Contractor’s submission of deliverables in a timely manner and corrections required by the government on written documents within 10 working days.

APPENDIX A: ACRONYMS

Acronym Description

TO Task Order

GTM Government Technical Manager

VOTU Validation Operational Testing Unit

HOSE HUMINT Operations Section