C-12 Industry Day Questions and Answers_23 Jul 24.pdf

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Contractor Logistic Support (CLS) Services for C-12 Aircraft Fleet
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FA8134-24-R-B001
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This document contains the Questions and Answers from an industry day event related to a federal contract opportunity for Contractor Logistics Support (CLS) services for the U.S. Air Force's fleet of C-12 aircraft. The contract will require the contractor to provide a wide range of services including:

Contractor Operated & Maintained Base Supply (COMBS) at each site, worldwide spares support, line maintenance, depot level maintenance, aircraft condition inspections, drop-in maintenance/repair, engine overhaul/repair, aircraft painting, Contract Field Team support, and Aircraft on Ground support. The contractor will be responsible for providing most of the spare parts, repair parts, tools, and support equipment. The contract will likely be a Firm-Fixed-Price type for a 10-year period (one base year with nine option years). The Government is seeking industry input on capability, past experience, small business participation, and other contract-specific questions.

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CUI//SSEL

CUI/SSEL

C-12 Contractor Logistics Support (CLS) Services

Industry Day Questions and Answers

23 July 2024

The following questions were addressed during the main industry day forum and during one-on-one breakout sessions:

Q1. Will offerors be required to have a maintenance facility for some of these operations or will all operations take place at Government or non-contractor owned locations?

A1. The Contractor shall provide at least one continental United States (CONUS) Federal

Aviation Regulation Part 145 FAA certified repair facility for the purpose of conducting Aircraft Condition Inspections (ACIs) and major repairs on all aircraft.

This facility shall meet the requirements of and be maintained in accordance with FAA

FAR Part 145 and the Quality Standards and procedures proposed by the Contractor and approved by the Government. One or more outside continental United States

(OCONUS) facilities may be established to perform ACIs and major repairs on aircraft in that area as required. The OCONUS facility(ies), if provided, shall meet the same requirements as the CONUS facility(ies). The Contractor shall be responsible for leasing hangar facilities to support C-12 operations in Egypt, Argentina, the

Philippines and as directed by the Procuring Contracting Officer (PCO).

Q2. What is the small business requirement going to be?

A2. Small business requirement will be determined through number of factors including the contract value.

Q3. Is there a phone number for IT issues?

A3. Yes, the IT department e-mail address is: aflcmc.wvv.itsupport@us.af.mil DSN:

884-3059 Comm: 405-734-3059

Q4. Will you require parts listing for contractor owned parts?

A4. The Contractor shall track and record parts consumption data. The Contractor shall ensure these records are collected continuously and include manufacturer, part number, part description, part cost, and tracked by tail numbers. The Contractor shall deliver this report annually or when requested by the PCO.

Q5. Will depot maintenance be brought to the contractor?

A5. For scheduled maintenance, the CONUS/OCONUS crew will ferry the aircraft to/from the contractor's depot facility. The Contractor shall dispatch a field team worldwide to perform engineering and maintenance services when the Government requires emergency unplanned support. The Contractor shall deploy the field team to the site as directed by the PCO. The Contractor shall provide technical and engineering assistance to support the requirement of an accident investigation.

mailto:aflcmc.wvv.itsupport@us.af.mil

Q6. Is there any requirement to hire local nationals?

A6. Host country personnel may be hired by U.S. Government contract maintainers to assist in routine duties such as cleaning of the aircraft and minimal peripheral assistance but will be supervised at all times when in the vicinity of the aircraft and will have no unsupervised access to key aircraft systems/components.

Q7. Is there a specified dollar amount/value required for contractor owned spares and inventory?

A7. The Contractor shall meet a monthly Mission Capable (MC) rate of not less than

80% for each aircraft. The Contractor shall provide a range and depth of spare parts, repairable and expendable, to support the required aircraft MC and utilization rates at both CONUS and OCONUS sites and conduct logistics operations to maintain

MC rates.

Q8. What are the housing requirements for contractors? ICASS or on the economy?

A8. The Contractor shall be responsible for providing housing for technicians located in

OCONUS locations that meet the safety requirements of the U.S. Embassy. The U.S.

Embassy Regional Security Officer (RSO) will provide a defined radius that has been determined to have adequate security protection.

Q9. Will the contractor be required to provide engine spares owned by contractor?

A9. The Contractor shall provide all spares, repair parts which include time-change items, bench stock, consumable materials, engines, tools and support equipment not provided as Government Furnished Property (GFP). The Air Force owns few spare engines.

Q10. Who is responsible for the cost and processes of customs/imports/exports?

A10. The Contractor shall be responsible for all packaging and shipping costs of the

COMPs to and from maintenance facility.

Q11. Will the Government identify facilities at the locations?

A11. Appendix E of the PWS identifies Government furnished resources (GFRs).

Q12. Will the passports for OCONUS personnel be diplomatic or official?

A12. The Contractor shall obtain passports and appropriate country visas for all personnel who will be required to travel OCONUS in support of this contract. The Contractor shall follow the Foreign Clearance Guide to obtain country clearance prior to travel.

The Government will process the applications for official passports for locations identified in Appendix E once the application and all supporting documentation is provided by the Contractor.

Q13. Will the contractor be required to provide crews to reposition aircraft?

A13. On-site Government personnel will ferry the aircraft to and from the contractor's depot facility.

Q14. Will additional aircraft be needed?

A14. Additional aircraft is not needed. Command agencies make an aircraft available when aircraft at OCONUS site is in depot maintenance.

Q15. Will CLIN descriptions be posted to help understand site requirements better?

A15. CLIN descriptions will be provided with the release of the draft request for proposal

(RFP).

Q16. Will demand history per site and usage history be provided?

A16. Spares consumption and relevant flight hours reports will be provided in the bidder’s library with the release of draft RFP.

Q17. Are there multiple cockpit configurations?

A17. There are different cockpit configurations; however, most are universal with only minor variations. Cockpit configurations may be provided in the bidder’s library with the release of draft RFP

Q18. Are there CBAs?

A18. All CONUS sites have CBAs.

Q19. Does the prime have to operate the depot facility or can a subcontractor do this?

A19 The Contractor shall provide at least one CONUS Federal Aviation Regulation Part 145

FAA certified repair facility for the purpose of conducting Aircraft Condition

Inspections (ACIs) and major repairs on all aircraft. This facility shall meet the requirements of and be maintained in accordance with FAA FAR Part 145 and the

Quality Standards and procedures proposed by the Contractor and approved by the

Government. One or more OCONUS facilities may be established to perform ACIs and major repairs on aircraft in that area as required. The OCONUS facility(ies), if provided, shall meet the same requirements as the CONUS facility(ies). The Contractor shall be responsible for leasing hangar facilities to support C-12 operations in Egypt, Argentina, the Philippines and as directed by the Procuring Contracting Officer (PCO).

Q20. Will we be required to fully staff all OCONUS sites?

A20. The Contractor shall assign site staff to provide technical maintenance skills at each site.

The Contractor shall provide 7 days per week, 24 hours per day on-call capability. The contractor shall be responsible to back-fill a site during vacations, sickness, emergency leave, terminations and other vacancies. In order to maintain safe aircraft and flightline operations, the Contractor shall utilize only FAA Airframe and Powerplant (A&P) licensed technicians to perform aircraft maintenance. The Contractor shall maintain a site maintenance capability to achieve the required MC rate. The USAF requires that a minimum of the equivalent of two FAA certified technicians be available to provide 7 days per week, 24 hours per day on-call capability due to the operating conditions (i.e., lack of hangar, security concerns, and test program support) at Holloman AFB, Turkey, and Egypt.

Q21. Will the depot facility need to have security clearance before RFP, or can it just be before award?

A21. The required facility clearance needs to be obtained prior to award.

Q22. Is there an expectation to buy the inventory from the incumbent on day 1?

A22. There is no expectation that inventory will be available for purchase from the incumbent contractor.

Q23. What is the requirement for approved/acceptable accounting and purchasing systems?

A23. Talk with the Small Business Office to determine those requirements.

Q24. Does the Government own the C-12 tech data for the program?

A24. The USAF owns C-12 technical data.

Q25. How much collaboration does the program office have with DIA?

A25. C-12 program management office works hand in hand with all command agencies including DIA.

Q26 What are the biggest challenges?

A26. International relations, customs, shipping, hazmat, and supply chain issues are major challenges on this effort.

Q27. Will the Government provide a list of GFR that is available at each site?

A27. Yes.

Q28. Are CORs blue suiters or green suiters.

A28. C-12 CORs can be both military or civilians of the U.S. Government.

Q29. Would the Government consider NAICS 336411 to encourage more small business participation?

A.29. NAICS Code 336411 does not align with C-12 requirements.

Q30. Will the contractor need to stock special mission equipment?

A30. No, nothing classified. However, the contractor must have a facility that is compliant with the DD254 requirement to house COMSEC equipment.

Q31. What is the mission at Holloman and Edwards?

A31. RDT&E at Holloman, and Test Pilot School at Edwards.

Q32. What are the DMSMS issues and is the contractor permitted to reverse engineer parts.

A32. There are instances where components/parts/materials became logistically unsupportable.

When this happens, the Contractor shall provide the data used to support the rationale that a component/part/material is becoming non- supportable and what has and is being done to remedy the situation. The Contractor shall not utilize parts manufactured under a Parts

Manufacturing Authority (PMA) unless previously approved by the Program Office.

Q33. How many engines have been upgraded to new-part engines vs overhauled?

A33. Engines are upgraded to new part engines when existing engine is beyond economical repair. Engines are normally overhauled as scheduled.

Q34. Concerning GFE at the OCONUS locations: what does the contractor provide?

A34. The Contractor shall provide all spares, repair parts which include time-change items, bench stock, consumable materials, engines, tools and support equipment not provided as

Government Furnished Property (GFP).

Q35. Are there any country-specific tech orders?

A35. No. There are some locations specific guidance, but not tech orders.

Q36. What kind of depot facility is required?

A36. Contractor repair facility shall meet C-12 requirements of and be maintained in accordance with FAA FAR Part 145 and the Quality Standards and procedures proposed by the Contractor and approved by the Government.

Q37. Is there a corrosion protection requirement with parts?

A37. The Government has a corrosion protection plan The Contractor’s QA Plan shall address scheduled and unscheduled Corrosion in-depth inspection/control

Q38. Is there a requirement to house the flight crews?

A38. No.

Q39. What is the facility clearance requirement?

A39. Must have a DD254 to handle classified equipment at the secret classification level.

Q40. Do the sites need to be ISO 9001-2015 certified or compliant?

A40. The certification requirement is for part 145 facilities. CONUS locations would be part

145 certified. AS9100 would be acceptable.

Q41. At OCONUS sites, would the contractor be responsible for billeting of all individuals?

A41. Yes.

Q42. Are ground operating procedures available for review?

A42. No. Contractor provides ground operating procedures to be approved by the Government

Flight Representative (GFR).

Q43. What local support is at the sites for the contract specifically?

A43. Appendix E of the PWS outlines what local support is available per site.

Q44. Are there security protocols and locations personnel must reside at OCONUS locations?

A44. Every site has some sort of security requirement, and some have permitted areas to reside.

This information is determined by the Chief of Station at each embassy.

Q45. Who is responsible for the repair of repairables?

A45. The Contractor shall administer a repair program utilizing FAA certified parts (new, repaired or refurbished).

Q46. Will there be a parts usage and configuration report available?

A46. Spares consumption and relevant configuration reports will be provided in the bidder’s library with the release of Draft RFP.

Q47. Do all OCONUS sites have spare props on hand?

A47. Very few OCONUS sites have spare propellers.

Q48. Is the contractor or Government responsible for office support equipment and supplies?

A48. The Contractor shall provide the required office support equipment at each site if not provided as GFP. If office support equipment is provided as GFP, the Government will not replace once the equipment is determined to be unserviceable.

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