DRAFT_DMO_IPASS_01Mar13.pdf

DRAFT PERFORMANCE

WORK STATEMENT

PACAF DISTRIBUTED MISSION OPERATIONS

(DMO) INSTRUCTOR AND ACADEMIC SUPPORT

SERVICES (IPASS)

SOLICIATION: FA5215-13-R-7004

01 MARCH 2013

PACAF DMO IPASS

DRAFT PERFORMANCE WORK STATEMENT

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CONTENTS

SECTION 1 – INSTRUCTOR PILOT AND ACADEMIC SUPPORT SERVICES

1.0. DESCRIPTION OF SERVICES

1.1. OBJECTIVE

1.2. SCOPE

1.3. REQUIREMENTS

1.4. PROGRAM MANAGEMENT

1.5. TRAINING DEVICE INSTRUCTION (MTC)

1.6. SCENARIO DEVELOPMENT

1.7. ACADEMIC SUPPORT

1.8. ANCILLARY SUPPORT - Security

1.9. ANCILLARY SUPPORT - Scheduling

1.10. CONCTRACTOR REQUIRED PLANS, REPORTS, AND LETTERS

1.11. CONTRACT TRANSITION

1.12. QUALITY CONTROL

1.13 SPECIAL PROJECTS

SECTION 2 - SERVICES DELIVERY SUMMARY

SECTION 3 - GOVERNMENT-FURNISHED PROPERTY AND SERVICES AND CONTRACTOR

FURNISHED PROPERTY AND SERVICES

3.0. GENERAL

3.1. FACILITIES

3.2. SERVICES

3.3. EQUIPMENT

3.4. GOVERNMENT PROVIDED TRAINING

SECTION 4 - GENERAL INFORMATION

4.1. QUALITY ASSURANCE

4.2. HOURS OF OPERATION

4.3. BASE SECURITY REQUIREMENTS

4.4. CONTRACTOR PERSONNEL

4.5. EMPLOYEE QUALIFICATIONS

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4.6. GOVERNMENT RIGHTS TO DELIVERABLES

4.7. ENVIRONMENTAL, SAFETY, AND HEALTH

4.8. CONSERVATION OF UTILITIES

4.9. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE NATIONAL COMMAND

AUTHORITY OR OVERSEAS COMBATANT COMMANDER

4.10. EXTERNAL AGENCIES

4.11. CONTRACTOR FULL TIME EQUIVALENT REPORTING

APPENDIX 1

ACRONYMS AND DEFINITIONS

LIST OF ACRONYMS

DEFINITIONS

APPENDIX 2

PUBLICATIONS AND FORMS

PUBLICATIONS

FORMS

APPENDIX 3

MTC BUILDING SCHEMATICS

Kadena

JBER

Misawa

Kunsan

Osan

JBPH-HAWAII

APPENDIX 4

IPASS WORKLOAD ESTIMATE

Joint Base Elmendorf Richardson AK F-22A

Joint Base Elmendorf Richardson AK AWACS

Kadena AB JA F-15C

Kadena AB JA AWACS

Misawa AB JA F-16CJ

Osan AB KOR A-10C

Kunsan AB KOR F-16CM

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Joint Base Pearl Harbor-Hickam F-22A

APPENDIX 5

PLANS, REPORTS, AND LETTERS (DELIVERABLES)

A5.1 GENERAL

A5.2 PLANS

A5.3 REPORTS

A5.4 LETTERS

APPENDIX 6

GOVERNMENT FURNISHED PROPERTY / EQUIPMENT

JBER GFE

Kadena GFE

Misawa GFE

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SECTION 1 – INSTRUCTOR PILOT AND ACADEMIC SUPPORT SERVICES

1.0. DESCRIPTION OF SERVICES

1.1. OBJECTIVE

The objective of the PACAF Distributed Mission Operations (DMO) Instructor Pilot and Academic Support Services (IPASS) contract is to provide simulator and academic contract instructors to help develop mission ready aircrews efficiently. A highly skilled cadre of contract instructor pilots (CIPs), working as capable partners with their Air Force counterparts, is required to maximize operational effectiveness and combat capability while preserving PACAF's limited personnel, aircraft and resources. The contract will also provide constructive support to live fly missions. The Government expects Contractor expertise to facilitate and support full-spectrum Distributed Mission Operations and Live - Virtual - Constructive (LVC) capabilities’ integrated with all fighter assets.

1.2. SCOPE

This Performance Work Statement (PWS) establishes the requirements and responsibilities of the Contractor to provide IPASS tasks to conduct aircrew training using Government Furnished Property/Equipment (GFP/GFE), materials, facilities and infrastructures. The Contractor shall comply with all applicable laws, regulations, technical data, and standards.

1.2.1. The primary venue for IPASS is the Mission Training Center (MTC). The MTC may be Contractor Furnished Equipment (CFE) through the Commercial Training Simulation Services Contract (CTSS) or by Contractor Logistic Support (CLS) as Government Furnished Equipment (GFE). MTC’s provide training to meet Ready Aircrew Program (RAP) tasking at reduced costs over live fly.

1.2.2. Future force structure changes may require a change in scope of IPASS requirements--whether expansion or reduction of services or location. Such changes will require negotiation and modification to this contract.

1.3. REQUIREMENTS

With the exception of properties and services specifically stated as Government-furnished in Section 3 of this PWS, the Contractor shall provide all personnel, supervision, program management / oversight, training, equipment, tools, materials, transportation, personnel travel / relocation / moving expenses, and all other items and services required to perform the following IPASS core tasks for aircrew training at bases identified in paragraph 1.3.5:

1.3.1. Training Device (MTC) Instruction. Contractor shall provide MTC Instructors (MTCIs) to satisfy operational training requirements for aircrews as specified by Air Force Instructions (AFI).

MTCs operated by Contractor shall be A-10C, F-22A, F-15C, F-16CM/CJ, and E-3 AWACS. MTCI and CIP both designate contract instructor personnel and are used interchangeably.

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1.3.2. Contractor shall develop scenarios to meet wing/local training objectives, to include Training Initial Condition (TIC) files.

1.3.3. Academic Support. Contractor shall develop, maintain, and present academic aircrew training. Topics may be specific to current tactics, location/weapons system, or shared between locations.

1.3.4. Ancillary support. Contractor shall provide security and scheduling functions in support of IPASS requirements.

1.3.5. Site Locations: The Contractor shall provide IPASS at the following operating bases:

a. Joint Base Elmendorf Richardson (JBER), Alaska - 3rd Ops Group at JBER is composed of two F-22A Fighter Squadrons (90th & 525th) and one AWACS Squadron (962st AACS). The 477th FG with one F-22A Squadron (302nd) is a reserve component. One 14 console, two Brief/Debrief rooms AWACS MTC is used for E-3 training requirements and a four container, three Brief/Debrief rooms are used for F-22A training. The AWACS MTC is also LVC capable and can connect to the Joint Pacific Alaska Range Complex (JPARC) AK via DMON Portal. Both MTCs are DMO capable and perform DMO missions with each other on a daily basis. The DMO Flight is also home to the PACAF Distributive Operation Center Remote (DRC AK). IPASS is required for both AWACS and F-22A MTCs and DMO missions as scheduled.

b. Kadena AB, Japan - 18th Ops Group at Kadena is composed of two F-15C Fighter Squadrons (44th & 67th) and one AWACS Squadron (961st AACS). One 14 console AWACS MTC is used for E-3 training requirements and a four container MTC is used for F-15 training. Both MTCs are DMO capable and perform DMO missions with each other on a weekly basis.

IPASS is required for both AWACS and F-15 MTCs and DMO missions as scheduled.

c. Kunsan AB, Republic of Korea (ROK) – Kunsan has two F-16 (Block 40) (35th & 80th) fighter squadrons. The 8th Operations Group (8 OG) will receive the new L3 MTC simulators (4 Ship) with IOC in Oct 13 with DMO operations Jan 14. IPASS will be required for L3 MTC simulators upon acceptance as GFE.

d. Misawa AB, Japan - Misawa has two F-16 (Block 50) (13th & 14th) Fighter Squadrons. The 35th Operations Group (35 OG) has a four-ship Boeing/Lockheed F-16 MTC located in building 650. The Government anticipates new construction of a GOJ-funded building (651) in 2015/2016 to house the new L3 MTC 4-ship devices. IPASS is required for Boeing/Lockheed MTC until IOC/acceptance of L3 MTC (est. Apr 2016). Transition between the two systems will take place with minimal interruptions in training.

e. Osan Air Base, ROK – Osan AB has one A-10C fighter squadron (25 FS) and one F-16 (Block

40) fighter squadron (36 FS), these units along with the 51 Operation Support Squadron (51

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OSS) are assigned to the 51 Operations Group. There are two A-10C Full Mission Trainers with DMO capability. There is no F-16 MTC at Osan AB KOR. IPASS is required for the two A-10C simulators and DMO capability.

f. Joint Base Pearl Harbor (JBPH-H), Hawaii – 154th Ops Group and 15th Ops Group at JBPH-H is composed of two F-22A Fighter Squadrons (199th & 19th). A four container MTC and three Brief/Debrief rooms are used for F-22A training. The MTC will have an Occupancy date of 30 Jun 14, IOC on 7 July 2015 and DMO capable TBD. IPASS is required for both F- 22A MTC and DMO missions as scheduled.

1.3.6. The Contractor shall provide IPASS to anyone identified by the Government as a legitimate user. This could include military, civilian, or other personnel as verified by the Government to have a valid need to receive the training

1.3.7. Contracting Officer (CO) Authority. The CO is the only person authorized to approve changes in any of the requirements under this PWS and any provisions contained elsewhere in this contract.

The Government will appoint/designate a Contracting Officer Representative (COR) for each operating base as the Government's point of contact for receipt of services and to coordinate daily operations/wing/local issues in accordance with (IAW) this PWS. CORs, or any other Wing personnel, are not authorized to change the PWS, or to task the Contractor other than as described in this PWS. In the event the Contractor effects any such change at the directions of any person other than the CO, the change shall be considered changed without authority. If required during the life of this contract, the Contractor may prepare and deliver Contract Change Proposals (CCPs) IAW CO guidance.

1.3.8. HQ PACAF/A3XR is the Functional Director (FD) for overall IPASS program issues but has no contractual authority.

1.4. PROGRAM MANAGEMENT

1.4.1. Contract Program Director (CPD)

a. The Contractor shall provide an overall CPD to oversee IPASS operations at all MTCs. The CPD is responsible for the performance and quality of work performed in support of the contract at all bases and shall coordinate with the Functional Director (FD) to resolve any program issues.

b. Within 30 days after contract award, the Contractor shall designate in writing to the CO the name of the CPD and an alternate who shall act for the Contractor when the primary CPD is absent.

1.4.2. Contract Lead Instructor (CLI).

a. The Contractor shall designate a CLI at each MTC site who shall have full authority to act for the Contractor on all matters relating to daily operation of the contract at that site. The CLI, Page | 8 or a designated alternate, shall be available by phone within 2 hours to discuss and/or resolve contract issues with COR as necessary.

b. Within 30 days after contract award or IOC of Kunsan and JBPH-H MTCs, the Contractor shall designate in writing to the CO the name of each CLI and alternate who shall act for the Contractor when the CLI is absent. The CPD, CLI, and/or alternates may be same individual as determined by Contractor.

1.5. TRAINING DEVICE INSTRUCTION (MTC)

1.5.1. MTC Instruction. The Contractor shall provide: (1) Basic MTC console operation; (2) MTC console operation while providing instruction; and (3) Direct/support instruction (i.e. “over the shoulder” or while flying the MTC). See Appendix 4 for estimated events.

a. The Contractor shall provide Instructor support for simulator events ranging from single-ship/one-on-one instruction to multi-ship/full-crew DMO events.

b. The Contractor shall provide pre and post mission simulation overview briefings to the students. Post mission briefings shall include instructional feedback of students’ performance and documentation IAW applicable Wing standards.

c. The Contractor shall ensure sufficient number of MTCIs/CIPs to support full mission team / multi-ship flight MTC simulator events. MTCIs/CIPs shall fill-in as flight members as needed to meet scheduled aircrew training requirements, using unit training equipment (i.e. JHMCS, NVG, etc.) if required to support the event.

d. The Contractor shall ensure instructors simulate flying characteristics and capabilities of US and foreign airborne platforms as provided by a Government Subject Matter Expert (SME), to include pilot communications and dialogue.

e. The Contractor shall ensure MTCIs/CIPs portray ground and airborne agencies unique to the simulation events. Instructors shall be capable of simultaneously controlling, as a minimum, three simulation tracks/airborne targets on the MTC system. Instructors shall be able to provide verbal dynamic inputs without dependence on scripts. Instructors shall be required to operate in a scripted or dynamic simulator event.

f. The Contractor shall maintain training and evaluation records for each employee detailing individual training and certification/qualification (AF Form 8). The records shall be available for Government review. The Contractor shall document instructor proficiency training on TTPs, equipment, software and systems as they are modified.

g. The Contractor shall provide AF/Joint Exercise event support as required.

h. The Contractor shall facilitate Distributive Mission Operations (DMO) and The Contractor shall conduct all necessary pre-mission planning for DMO missions. The Contractor shall set up and attend VTC briefs/ debriefs (if required) in addition to manning the MTCs.

1.5.2. Live-Virtual-Constructive (LVC) training.

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a. LVC training bridges the ‘real’ world with computer-based operations training. The domains of LVC are the Live world, real aircraft with real pilots; Virtual world, computer generated aircraft with real pilots; and Constructive world with computer generated models and systems.

b. LVC capabilities will fulfill or augment aircrew training by accessing the DMO Network (DMON) through the use of the DMO Portal—including networked simulators, modeling/constructive systems, and/or live test and training ranges (e.g. JPARC AK). As LVC training is still in its infancy, but expected to grow, the government will address specific LVC training requirements/events as a Special Project (see paragraph 1.13.). Contractor could provide operational support to include planning, mission setup, mission execution and mission debrief as well as specific engineering/technical support required as part of the Special Project.

1.6. SCENARIO DEVELOPMENT

The Contractor shall develop scenarios (including TIC files) as required and/or requested by Government to support wing/local training objectives. These objectives include all syllabus training, Continuation Training (CT), exercise training, evaluations, and special interest items. The Government will assist in providing materials to build the scenarios as necessary. Contractor shall verify and validate GFE scenarios/TIC files for use as required. Once completed, all scenarios, including any support materials or digital files, shall become property of the Government.

1.7. ACADEMIC SUPPORT

The Contractor shall develop, maintain, and present academic topics/briefings/training (as described in AFM 36-2234 and AFH 36-2235) as requested by/through the COR and in coordination with CLI to support (1) Syllabus Training. (2) IRC and (3) Locally Derived Topics. The Contractor shall conduct and complete all aircrew instruction IAW AF, Command, Wing, OG, and Squadron guidance, directives, standards and applicable AFI 11-2MDS Vol 1 (e.g. AFI 11-2F-22A).

See Appendix 4 for estimated events.

1.7.1. Syllabus Training: the Contractor shall be responsible for academics in support of any syllabus driven flight training required by the OG. For example: Local Area Orientation Training (LAO), Aerospace Expeditionary Force (AEF) Spin-Up Training, Upgrade Training (UGT), Mission Qualification Training (MQT), and CT.

1.7.2. IRC: The Government will provide initial IRC courseware and exam. The Contractor shall maintain this courseware/exam and teach IRC a minimum of once per month at each IPASS base unless class is not required by the Wing. Contractor shall coordinate class schedule with local scheduling office. Additional IRC classes shall be coordinated between CLI and COR if necessary.

The MTCI/CIP shall create an IRC exam from the IRC Master Question Bank in coordination with local stan/eval shop (OGV). The Government will administer and score the IRC exam.

1.7.3. Locally Derived Topics: The COR shall identify academic topics. These topics may be specific to a location/weapons system, or may be shared between locations. The Contractor shall coordinate with the Government designated SME on each topic requested. The Government SME shall provide Contractor with all documentation and guidance available for Contractor use.

Contractor shall develop and maintain the academic material requested, and administer briefings associated with the identified topics.

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1.7.4. As pertaining to Contractor provided Academic Support:

a. The Contractor shall issue all required material, publications, and approved changes to support courses instructed.

b. The Contractor shall manage all academic related Government furnished equipment used for Computer Based Training (CBT), including uploading of computer based instruction and applications.

c. The Contractor shall monitor self-paced CBT and answer training questions during the training activity.

d. The Contractor shall review desired learning objectives with students in preparation for examinations.

e. The Contractor shall administer and score examinations. Examinations shall be corrected to 100 percent.

f. The Contractor shall provide remedial student training for both academic, CBT, and training device instruction IAW appropriate syllabi and Wing directives; schedule remedial training to allow continued normal progression in the syllabus; provide make-up instruction for students who have missed classes.

g. The Contractor shall maintain current reference material to support academics IAW syllabi and AFI 11-2MDS Volume 1 through 3.

h. The Contractor shall report all academic material deficiencies to the COR/SME.

i. The Contractor shall provide updates regarding status changes to the students as they occur.

j. The Contractor shall document academic and MTC training accomplishments in the

Government-provided AF Form 8.

k. The Contractor shall coordinate with unit training representative for aircrew student pipeline entry (e.g. UGT, MQT, etc.).

l. The Contractor shall attend Training Review Board meetings when scheduled by Wing authorities to discuss issues and concerns regarding training and attend Wing/Squadron meetings involving flying operations/discussions.

1.7.5. Evaluations. After completion of initial training, MTCIs/CIPS shall pass an annual Mission Evaluation IAW AFI 11-2MDS, Vol. 2. MTCIs/CIPs shall also pass an annual MTC Console Certification. Contractor shall include these evaluations as part of the Quality Control Plan.

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a. Mission Evaluation. All MTCIs/CIPs shall hold a current (18 month) AF Form 8 mission / instructor qualification. The OSS/CC, at discretion of each location, will designate one (or more) MTCI/CIP to be evaluated and certified as in-house MTCI/CIP Stan/Eval Flight Evaluator (SEFE). A certified CIP SEFE, or an AF SEFE shall administer subsequent initial/recurring/no-notice evaluations. Mission evaluations shall be documented on standard AF Form 8s which are flown in the MTC in the applicable crew position.

MTCIs/CIPs shall be evaluated on whether they can brief/debrief, provide instruction, and execute the mission effectively. IRC, Open/closed book, and Emergency Procedures (EP) evaluation requisites are required. The contractor shall provide additional training for MTCIs/CIPs who fail to receive an overall satisfactory evaluation, and perform a successful re-evaluation. All evaluation records shall be maintained by contractor, and made available for Government to review at any time.

b. MTC Console Certification. Each MTCI/CIP shall pass an annual, over the shoulder, evaluation as mentioned above in 1.5.1. The contractor shall develop criteria for the evaluation in coordination with the COR. All evaluation criteria/records shall be maintained by contractor, and made available for Government to review at any time

1.8. ANCILLARY SUPPORT - Security

1.8.1. Security.

1.8.2. The Contractor shall safeguard classified information IAW applicable DoD Directives, AF instructions, and Joint Air Force-Army-Navy (JAFAN) Manuals as updated/revised/replaced. The Contractor shall comply with all on-site security requirements and Site Operating Procedures (SOPs) as established by the Wing Commander at each operating base and directives from MAJCOM/Higher Command Authority.

1.8.3. The Contractor shall conform to the provisions of DOD 5220.22-M, National Industrial Security Program Operating Manual and DODD 5220.6, Defense Industrial Personnel Security Clearance Review Program; AFI 31-501 Personnel Security Program Management; JAFAN 6/0 Special Access Program (SAP) Security Manual, JAFAN 6/3 Protecting SAP Information within Information Systems, JAFAN 6/4 Special Access Program Tier Review Process, and JAFAN 6/9 Physical Security Standards for Special Access Program Facilities.

1.8.4. The Contractor shall strictly adhere to requirements of Wing/Local System Security Plan (SSP) and Security Classification Guides (SCGs) to ensure that all mission related data is afforded required level of protection. Contractor shall recommend inputs/changes/updates for Wing/Local SSPs/SOPs as necessary to ensure secure operations.

1.8.5. The Contractor shall manage Computer Security (COMPUSEC)/Communications Security (COMSEC) program for the system and provide day-to-day security administration to protect classified, sensitive and unclassified information processed in Information Systems (IS), which are furnished to, and operated by, the Contractor.

1.8.6. The Contractor shall comply with all applicable USAF, MAJCOM, and wing/local computer security directives to include AFMAN 33-282, Computer Security (COMPUSEC); AFKAG-1N, AF

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Communications Security (COMSEC) Operations; AFI 33-201 VOL 2, COMSEC User Requirements;

AFSSI 4212, Reporting COMSEC Deviations; and AFKAG-2L, AF AIR COMSEC Accounting Manual.

1.8.7. Contractor shall remove and secure classified media and shall clear all computer memories of all classified information at the end of the mission day and shall shutdown systems and equipment IAW established procedures.

1.8.8. Contractor shall ensure security of the facility is maintained and open/close restricted areas and provide alarm response actions as needed.

1.8.9. Contractor shall adhere to procedures for identification and escort of uncleared visitors within the MTC facility.

1.8.10. Contractor shall perform the security software administration functions.

1.8.11. Personnel Security Requirements:

a. Only those persons who have a valid "need to know" IAW PWS under this contract will be given classified information, material, or access to the simulated weapons data base and operational results of aircrew training, which will be classified up to and including

TOP SECRET/SECRET/NOFORN/WNINTEL/SAR.

b. Contract/subcontract personnel assigned to Osan's A-10 MTC shall possess a SECRET clearance with an investigation date no older than 10 years.

c. The CLI and one alternate at each remaining site shall possess a TOP SECRET security clearance and be SCI eligible per the Director of Central Intelligence Directive (DCID) 6/4 standards.

d. All remaining contract/subcontract employees shall possess a SECRET clearance with an investigation date within the last 5 years and be able to meet the TOP SECRET Director of Central Intelligence Directive (DCID) 6/4 standards.

e. Contractor shall maintain Personnel Security Folders on IPASS contract personnel and obtain a tier one adjudication certificate from the MAJCOM Government SAR Security Official (GSSO) as required for program access.

1.8.12. Site Security Manager (SSM).

a. The Contractor shall designate a SSM responsible to perform and fulfill SSM functions/responsibilities.

b. SSM functions include Computer System Security Officer (CSSO), Terminal Area Security Officer (TASO), Personnel Security Manager, Information Security Manager, Physical Security Manager, and Information System Security Representative (ISSR) IAW National Security Program Operating Manual (NISPOM), JAFAN Manuals, and Wing/local requirements and Standard Operating Procedures (SOPs).

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c. The SSM shall accomplish duties identified by the Government in the Wing SOP and may be referred to as an Activity Security Monitor (ASM). These functions shall be provided at each operating location on a continuous basis to preclude security and operational impacts during any periods of absence due to temporary duty, sickness, and leave of Contractor’s personnel.

d. The SSM shall augment Government security management by supplying a local IPASS Security SOP. Reference JAFAN 6/0 1-201 and Appendix "B", the IPASS SOP shall address local implementation of applicable security directives. The Contractor shall identify specific security responsibilities of all Government and Contractor personnel involved in the MTC and IPASS operations, to ensure proper coordination between the Government, Contractor, and other Contractors who require use of the facility. The IPASS SOP will be approved by the MAJCOM GSSO or the Program Security Officer (PSO).

1.8.13. Security Inspections/Compliance.

a. Contractor shall monitor MTC activities and ensure compliance with higher-level security regulations and guidance as well as local procedures/SOPs.

b. Contractor shall perform initial evaluations of security problems, conduct/schedule required security training for Contractor personnel, required self-inspections, physical security inspections, and review proposed configuration changes for impact on the DAA-approved security posture and SSP/SOPs. Contractor shall document and report security vulnerabilities and incidents through the appropriate channels.

c. Contractor shall fully document all preventative measures taken and document actions taken to meet security goals and objectives. All preventative measures, inspection reports, replies, and related correspondence shall be routed through appropriate security channels.

d. The Contractor shall support annual U.S. Government security inspections and unscheduled spot inspections at each location. A spot inspection is defined as any unscheduled security inspection by the Wing, MAJCOM, or PSO. Unscheduled spot security inspections will be conducted as necessary to evaluate security compliance of Contractor operations. The Contractor shall provide written replies on actions taken within 30 days of the security inspection report.

e. It is not the intention of the Government to have the U.S. Government Security Inspection Program replace internal security surveillance by the Contractor or inspection programs required by other federal agencies.

1.9. ANCILLARY SUPPORT - Scheduling

1.9.1. Scheduling.

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1.9.2. Contractor shall schedule IPASS to support the wing/local squadrons flying, MTC and DMO schedule (Table 3, Section 4). Contractor shall schedule all CAF DMO events via DMON Scheduling System (DSS). The Contractor shall schedule MTCI/CIP and academics to meet training objectives in consideration of resource availability and squadron requirements. The Contractor shall coordinate with the local flying unit squadron schedulers (Table 1) to discuss/resolve schedule related issues.

1.9.3. The Contractor shall create and publish a weekly/daily training schedule for MTCI/CIP, simulator cockpits and academic training at each site. The Contractor shall be responsive to changes in schedule during the operations day, to include monitoring of dedicated scheduling number if used, and update/notify/publish schedule revisions. Notification process is site specific, ranging from scheduling board to email updates.

Table 1

Site Scheduling Agency

Kadena 44 FS/DOS, 67 FS/DOS, 961 AACS/DOS

Misawa 35 OSS/OSO

Osan 25 FS/DOS

Kunsan 35 FS/DOS, 80 FS/DOS

JBER 90 FS/DOS, 525 FS/DOS

JBPH-H 199FS/DOS, 19FS/DOS

1.9.4. The Contractor is solely responsible for scheduling IPASS events and ensuring MTCIs/CIPs are available. The Contractor shall notify the COR if any portion of the MTC/CAF DMO schedule, MTCI/CIP and academic instructor requirements cannot be met.

1.10. CONCTRACTOR REQUIRED PLANS, REPORTS, AND LETTERS.

The Contractor shall prepare and submit plans, reports, and letters identified in Appendix 5.

1.11. CONTRACT TRANSITION

1.11.1 The transition period is that period of time during which the incumbent Contractor and the successor Contractor jointly accomplish a transfer of responsibility for contract performance and GFE as required. The transition period will not exceed 30 days and will coincide with the final 30 days of the incumbent's contract.

a. The incumbent Contractor shall provide supervision, control, and work task responsibility for all functions described in this PWS during the transition period. The incumbent

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Contractor shall support the Government and the successor Contractor to ensure an orderly transition. As a minimum, the incumbent Contractor shall provide the successor access to facilities, equipment, technical documentation, property accountability, publications, spares etc. on non- interference, no cost basis during the transition period.

b. The Government, incumbent Contractor, and successor shall perform an audit to include a joint inventory and inspection, and all GFP will be transferred no later than 10 working days prior to the end of the transition period. Incumbent Contractor shall be solely responsible for replacement of missing or damaged-beyond-repair GFP/GFE.

c. GFP/GFE Repair. The incumbent Contractor is liable for the repair or replacement of all items (e.g. facilities, major systems, all other GFP/GFE) in the same or better condition than received, discounted for normal wear and tear. The successor Contractor shall accept items “as is” that have open work orders for maintenance or repairs that are reasonable and expected during the lifecycle of the items.

d. The incumbent Contractor shall transfer all data, information, reports, records, schedules, software products, point of contacts, information on requisitioned items, etc. that pertain to the equipment, systems or services defined by this contract to the successor Contractor.

1.12. QUALITY CONTROL.

1.12.1. Contractor shall develop and maintain a quality plan/program to ensure IPASS services are performed in accordance with this contract, Unit Training Program Syllabi, and all federal, state, and local laws and regulations As a minimum, the Contractor shall develop quality control procedures addressing the areas identified in the Service Delivery Summary and Wing/local SOPS.

The Contractor shall develop and implement procedures to identify, prevent, correct, and ensure non-recurrence of defective services. Records of all inspections and evaluations/proficiency checks conducted by the Contractor and corrective action taken shall be made available to the Government upon request.

1.12.2. Customer Feedback: As part of its quality control program, the Contractor shall establish a customer feedback system that is responsive to customer (aircrew) complaints. All customer complaints and follow-up actions must be documented. All customer feedback documentation shall be made available for review upon request of COR personnel.

1.13 SPECIAL PROJECTS.

Special Projects (SPs) are defined as tasks/support identified and determined by the Contracting Officer to be within scope of work on the contract but not specifically defined/detailed. Special Projects by their nature are unique events, occur infrequently, and are designed to accommodate unforeseen short-term efforts. Special Projects typically will be tasks that if accomplished, could exceed available MTCI/CIP labor hours to detriment of primary mission. Examples of SPs would be operation/integration of LVC systems with MTC; or operation of external constructive source (e.g.

Battlefield Operations Support System (BOSS) as an active element in a training sortie. The

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Contractor shall accomplish SPs when approved/directed by the Contracting Officer. Contractor shall develop a proposal and cost estimate (if required) for the proposed support.

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SECTION 2 - SERVICES DELIVERY SUMMARY

2.1. This Service Delivery Summary (SDS) Table 2 identifies the performance objectives of this contract. The Government reserves the right to monitor all services called for in the contract to determine whether or not the performance objectives and goals were met.

2.2. The absence of any contract requirements from the SDS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

2.3. Quality Assurance Requirements. The Contractor shall be responsible for the quality of the products and services provided. The Contractor’s Quality Control Plan (Appendix 5) shall be submitted no later than 10 working days after contract award. Contractor shall not commence performance until the CO/FD have reviewed, and the CO has signed and approved the Quality Control Plan. The CO will provide a copy of signed and approved contractors Quality Control Plan to the site CORs no later than 5 working days after CO approval.

2.4. Surveillance: Methods may include but are not limited to: trend analysis, periodic inspections, 100% surveillance, Contractor metrics, customer complaint, third party audits, quality index.

Methods of surveillance can change after contract award based on, but not limited to: accepted Contractor Quality Control Plan, adjustment to the metrics used, Contractor performance.

2.5. Performance Evaluation: Government shall evaluate performance of a service to determine whether or not it meets the performance threshold. When the level of performance is not met the Contractor will be advised and required to respond to discrepancy. The Contractor’s response shall address why performance threshold was not met, how performance will be returned to acceptable levels, and how recurrence of the cause will be prevented in the future. At the Governments’ request, the Contractor shall re-perform the service at no additional cost to the Government, to demonstrate successful meeting of the performance threshold.

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TABLE 2

PERFORMANCE

OBJECTIVE

PWS

REF.

PERFORMANCE MEASURE

Contractor maintains qualified MTCIs/CIPs and ancillary support personnel

1.3, 1.3.1, 1.3.2, 1.3.3, 1.3.4, 1.5c, 4.2, 4.5.2

Contractor effectively trains, maintains and certifies 100% of its personnel; AF Form 8 qualified MTCIs/CIPs available to cover scheduled MTC operations/simulator sorties and academic events established annually for each weapon system at each site 100% of the time.

MTC weapon system and MTC console operation and direct/support instruction.

1.5, 4.2, 4.5.2

MTCIs/CIPs are proficient and knowledgeable on current tactics, capabilities, pods, weapons, systems, and upgrades of their specific aircraft/weapon system and MTCIs/CIPs provide instruction and operate console proficiently 95% of the time scheduled.

Contractor performs Scenario Development and Maintenance

1.3, 1.3.2,1.6

Contractor developed and maintained MTC scenarios meets scheduled wing training requirements 100% of the time.

Contractor performs Academic Support

1.3, 1.3.3, 1.7

Contractor develops and presents academic instruction 100% of the time in response to local COR coordinated requests, up to the standards of the USAF Academic Instructor Course or equivalent.

Contractor conducts IRC classes in support of wing scheduling/evaluations

1.7.2 Contractor schedules and presents IRC classes a

minimum of once a month (if requested by the government) and/or as scheduled 100% of the time.

Contractor meets all security requirements.

1.8 Contractor safeguards classified information;

conforms to Wing/Local System Security Plan;

complies with all security directives; provides personnel that meet Personnel Security Requirements; performs Site Security Manager (SSM) duties, ensures compliance with higher-level security regulations/guidance and conduct required security inspections 100% of the time.

Contractor maintains training/evaluations records

1.5.1, 1.7.4 Contractor ensures MTCI/CIP and student evaluation and training files are up to date 85% of the time with discrepancies corrected 100% of the time. Records are available 100% of the time for Government review.

Contractor submits accurate reports and plans on time and as required.

1.10; 1.11;

Appendix 5

Contractor produces and delivers plans, reports, schedules, and summaries that are 100% accurate and 95% on time. Monthly reports submitted no later than 5 working days after the end of each month.

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SECTION 3 - GOVERNMENT-FURNISHED PROPERTY AND SERVICES AND

CONTRACTOR FURNISHED PROPERTY AND SERVICES

3.0. GENERAL.

The Government will provide the facilities, equipment, materials, and services listed here or in Appendixes 3 & 6.

3.1. FACILITIES.

3.1.1. The Government will provide approximately 60 square feet of office space per instructor in the same structure as the MTC if feasible. The office space may be shared with other Contractor personnel. The Government will also provide classroom space as required.

3.1.2. Compliance with the occupational safety and health requirements for the Contractor’s employees is exclusively the obligation of the Contractor. Government assumes no liability or responsibility for the Contractor’s compliance or non-compliance with such requirements, with the exception of identified/documented Occupational Safety and Health Act (OSHA) hazards.

Corrections will be made according to approved plans of abatement subject to base-wide priorities.

3.1.3. Before any modifications of the facilities performed by Contractor at its expense, Contractor shall furnish the Contracting Officer (CO) documentation describing, in detail, the modification requested. No alterations to the facilities shall be made without specific written permission from the CO. Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

3.1.4. Facilities provided by the Government shall be used only in the performance of this contract.

3.1.5 Smoking is not permitted in any Government building or work area.

3.2. SERVICES.

3.2.1. Telephones. The Government will provide local and DSN telephone services, non-secure and secure, to the Contractor through the base operator switch. This service is for official use only in the support of IPASS. All commercial long-distance telephone services shall be the responsibility of the Contractor.

3.2.2. Internet Connectivity. Government will provide access to the Internet to the Contractor through the Base Network Control Center (BNCC). Internet access is for official use only in support of the IPASS contract.

3.2.3. Utilities. Government will provide utilities currently supporting facilities listed in Appendix 3 at no cost to the Contractor (e.g., electricity, water, sewage, and heat.)

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3.2.4. Postal Services and Installation Distribution. Government will provide the Contractor access to BITS distribution for military correspondence at base post-office. Military postal systems and United States Post Office fee-based mail and commercial delivery services are payable by the Contractor.

3.2.5. Security and Fire Protection. Government will provide Security force and fire protection for Government-furnished facilities.

3.2.6. Facility Maintenance. Government will maintain government-furnished facilities, other than occupant maintenance, listed in Appendix 3.

3.2.7. Custodial Service/Housekeeping. Government will provide custodial services limited only to joint use, unrestricted areas to the extent that this service is available at that site. All other housekeeping and custodial services are the Contractor’s responsibility.

3.2.8. Refuse Collection. Government will provide dumpsters for ordinary refuse collection and recyclable materials as well as collection points for hazardous waste. Contractor shall collect and properly dispose of all refuse generated in support of this contract.

3.2.9. Emergency Medical Support. Government will provide emergency medical care in the event that such care is required and within the capabilities of Government personnel, equipment, facilities, and medications currently available. “Emergency” is defined as that situation which, if untreated, will result in death, permanent disfigurement, or impairment of facilities, undue pain or suffering, or serious bodily harm, such as permanent loss of the use of a limb, as determined by the reasonable judgment of the attending medical personnel. Contractor agrees to assume responsibility for providing or enforcing the acquisitions of reasonably required follow-on care.

Government will bill the Contractor for all emergency medical services provided to the Contractor’s employees. Government will inform the Contractor of the disposition of a Contractor employee removed for emergency medical reasons.

3.2.10. Limitation of Liability. Contractor shall defend, indemnify, and hold harmless the Government from any judgment or settlement of a claim by any Contractor employee that is based on medical treatment received from the Government under this contract.

3.3. EQUIPMENT.

3.3.1. The Government will provide and/or allow access to the Contractor equipment (MTC)/property listed in Appendix 6. The Contractor shall coordinate with the contract service provider and formally document training received and access granted to the MTC for each MTCI/CIP. The Contractor shall be responsible for the proper use of the Government simulator equipment and shall document any discrepancies and recommend enhancements in the AFTO Form 781A or electronic equivalent.

3.3.2. The Contractor and COR will conduct a joint inventory at the start and expiration of this contract. Operational status will be confirmed against AFTO Form 781A during the inventory. The

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Contractor shall provide/update report/inventory of all Government furnished property/equipment. Contractor shall update the report/inventory monthly and submit inventory annually. The Government will replace equipment when necessitated by fair wear and tear. The Contractor is responsible for replacement if necessitated by loss or damage beyond fair wear and tear.

3.3.3. Replacement GFE. Contractor shall submit written requests for replacement of defective GFE to the site COR. Request shall state the reason for the replacement.

3.3.4. MTC/GFE Maintenance. The Government or contract service provider will perform all maintenance and repair of the simulators, audio, video, and instructional equipment. The Contractor shall notify the COR/contract service provider immediately of any equipment requiring maintenance.

3.3.5. MTCI/CIP Continuation Training (CT) Simulator Sorties.

a. Contractor instructors will use CT simulator sorties, on a non- interference basis, to maintain proficiency in current tactics and employment standards.

b. CT sorties are at no-cost to the government. CT sorties shall not preclude performance of academic or training device events.

3.4. GOVERNMENT PROVIDED TRAINING.

3.4.1. Fighters. The Government will provide local area operations (LAO) academics covering training regulations, syllabi, local area procedures, theater specific orientation instruction, current wing/squadron standards, Tactics Techniques and Procedures (TTP), and weapons system integration to theater missions to two MTCIs/CIPs per site of the initial cadre within of 30 days of start work at each site. After completion of this initial training and certification by base OSS/CC MTCIs/CIPs are qualified, LAO materials and academics shall be provided by the contractor.

3.4.2. AWACS. The Government will provide position/local area procedure training for contractor's initial cadre of MTCIs/CIPs at each site (Kadena AB and JBER). Initial positional training will be conducted in the theater specific orientation instruction, including courseware familiarity, ensuring current TTPs, SOPs and weapons system integration to theater AWACS missions.

3.4.3. The Government may direct or request specific training for MTCIs/CIPs to broaden skills, address changes in weapons system or flight dynamics, provide or augment training at other sites (e.g. Academic Support at Osan AB), or attend conferences/meetings in support of IPASS. If Government directed training/support is required, it will be coordinated through the COR/FD IAW Section H-22 "Contractor Reimbursement for Temporary Duty Travel". This clause will not be used by the Contractor to correct deficiencies in MTCI/CIP skills/competency in performing IPASS. If requested, the Contractor shall provide a Trip Report for significant trips, visits, etc.

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SECTION 4 - GENERAL INFORMATION

4.1. QUALITY ASSURANCE.

4.1.1 The Government will monitor the Contractor’s performance. The Government may increase or decrease the number of quality assurance inspections as performance dictates. The Government will also receive and investigate complaints from various customers. The Contractor shall be responsible for initially receiving, validating, and recording customer complaints. However, the Government will make the final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). Proficiency Evaluation results for MTCI/CIP will be included as part of Government Quality Assurance. The Government reserves the right to inspect all aspects of the Contractor’s performance to ensure services are received.

4.1.2 Performance Meetings. The CO, COR personnel, or Contractor may hold performance meetings regularly or as requested by either party. The Contractor shall record the minutes of the meetings with the Government relating to this contract. The Contractor shall coordinate the minutes with the COR prior to finalizing, publishing, and distributing meeting minutes to all attendees within 5 business days.

4.2. HOURS OF OPERATION.

4.2.1. The Contractor shall provide personnel to conduct IPASS during MTC operations period.

Availability of the MTC for DMO IPASS differs for each weapon system as indicated in Table 3. The availability/training window may be shifted based on mission requirements. The Government will provide a minimum of 24-hours’ notice for a shift in the training window.

Table 3

MTC Hours

F-15C 10 hours/day, 5 days/week, sliding within the window 0600-2200

AWACS 8 hours of availability, sliding within the window of 0600-2200

A-10C 8 hours/day, 5 days/week, sliding within the window of 0400-2400

F-22A JBER 10 hours/day, 5 days/week, sliding within the window of 0400-2400

F-22A JBPH-H 9 hours/day, 5 days/week, sliding within the window of 0600-2200

F-16CM/CJ 8 hours/day, 5 days/week, sliding within the window of 0400-2400

4.2.2. All training will be conducted Monday through Friday, excluding federal legal holidays and ANG/Reserve Drill Weekends. The Government anticipates training periods will coincide with normal business hours, adjusted to synchronize with wing/local unit operations. It is the

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Contractor's sole responsibility to establish MTCI/CIP work schedules to ensure training requirements are met despite perturbations and changes in schedule due to unforeseen circumstances or Drill Weekends.

4.2.3. Surge Hours. Surge Hours are full simulator capacity hours outside the normal MTC availability window to support exercise/expeditionary/contingency/emergency/DMO or other events. These events will be scheduled within the normal workload of the MTCIs/CIPs to the maximum extent possible. Training/missions requiring Surge Hours do not occur often but by their nature would exceed available MTCI/CIP hours to support. Examples of a mission requiring Surge Hours would be a DMO event with the JPARC for MTCI/CPI provided SEAD/DEAD during Red Flag or an extended Virtual Flag with participants across several geographic areas and time zones. The COR will identify the training requirement (MTCI/CIP requirement, date, time, length) and the CLI will submit estimate for approval (Appendix 5) within 3 working days of notification. Payment for Surge Hours will be provided by CLIN X007.

4.2.4. Any planned operational down days or days the MTC is not available due to maintenance/repair are considered normal duty days for IPASS.

4.3. BASE SECURITY REQUIREMENTS.

4.3.1. Physical Security: Contractor shall be responsible for safeguarding all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured, and utilities turned off or set for conservation.

4.3.2. Identification and Base Passes: The Contractor shall obtain identification cards and base passes for all employees and vehicles. Application shall be coordinated through the Contracting Officer or designated representative. At time of application, Security Forces may conduct a background check on employees. Upon termination of employment, the Contractor shall return identification cards and base passes to Security Forces within 24 hours.

4.3.3. Base Access List. Contractor shall provide COR with list of all personnel performing at each site (Appendix 5).

4.3.4. Key Control: The Contractor shall establish and implement methods of ensuring that all keys issued to the Contractor by the Government are not lost or misplaced, and are not used by unauthorized persons. The Contractor shall report lost keys to COR personnel. The Contractor shall not duplicate any keys issued by the government.

a. The Government may, at its option, require the Contractor to replace keys, reimburse the Government for replacement of locks, or re-key as a result of Contractor losing keys. In the event a master key is lost or duplicated, the Contractor shall replace all locks and keys for that system and the total cost will be deducted from the monthly payment.

4.4. CONTRACTOR PERSONNEL.

4.4.1. General Information:

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a. The Contractor shall not employ any person for work on the contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, general wellbeing, or operation of the installation and its population.

b. The Contractor shall not employ any person who is an employee of the US Government if employing that person would create a conflict of interest.

c. The Contractor shall not employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according…