Appendix D - Quality Management Systems (QMS) (Draft RFP).pdf

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Attached to
AFCENT Global Prepositioned Materiel Services (GPMS) Federal contract opportunity
Solicitation number
FA489022R0051
Issued by
Department of the Air Force Air Combat Command

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Solicitation: FA4890-22-R-0051

Page D-1 of 1

APPENDIX D

QUALITY MANAGEMENT SYSTEM REQUIREMENTS

1. Requirement

a. The contractor shall develop, document, implement, maintain and continuously improve a comprehensive higher-level Quality Management System (QMS) that assures compliance with the most current ANSI/ISO/ASQ 9001 QMS standard and all contract requirements.

b. Where any requirement(s) of the ISO 9001 standard cannot be applied, the requirement(s) can be considered for exclusion; however, any exclusion is limited to requirements within the ISO standard. Such exclusions cannot affect the organization’s ability, or responsibility, to provide products that meets customer and applicable regulatory requirements. Provide complete justification for any exclusion to the standard.

2. Quality Management System

a. The QMS shall document the organizations quality management structure, personnel authority and responsibility, identify personnel designated to perform QC functions at each location (to include dedicated and additional duty personnel), and skill set for each QC representative.

b. The QMS shall incorporate a comprehensive risk management plan to include a risk matrix/table that identifies all high and moderate risks and how each will be monitored, measured and controlled (include any identified Government risk). The plan shall be updated annually as a minimum.

c. The QMS shall incorporate a customer survey program. Surveys shall be available to all customers (permanent party and transient (TDY) personnel). Results of surveys shall be available to the Government as part of the Quality Management/Control data available in the Management Information System.

3. Quality Management Representative

a. The Quality Management Representative shall be an ISO 9001 Lead Auditor trained or equivalent by contract start.

4. Requirements after contract award

a. The contractor’s comprehensive QMS (to include Operating Instructions, Site Operating Procedures, Work Instructions, etc. required to meet contract requirements) shall be in place and performing on the first day of full performance start.

b. The contractor shall notify ACC AMIC/DRQM of any changes to the QMS within two business days of implementation and provide the changed document(s) with references to the changes.

c. The contractor shall be responsible for the quality of all products and/or services regardless of a validated QMS.

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